What is our primary use case?
My main use case for Dell PowerConnect Switches is as a data center switch, but only for specific servers.
What is most valuable?
The most valuable feature of Dell PowerConnect Switches for me is the throughput. I also like that the product has more compatibility with Dell infrastructure, especially with EMC and new generation Dell servers. Dell PowerConnect Switches can also easily integrate with Dell servers, and this is another pro.
What needs improvement?
What's lacking in Dell PowerConnect Switches is SD-WAN integration, and this is what needs to be improved in it.
All enterprises now move towards SD-WAN infrastructure, and because Dell PowerConnect Switches don't currently support SD-WAN, the product would be replaced, considered a secondary switch, or linked up to a different switch. Integration or support for SD-WAN is what I'd like to see in the next version of Dell PowerConnect Switches.
For how long have I used the solution?
My experience with Dell PowerConnect Switches is three to four years.
What do I think about the stability of the solution?
Dell PowerConnect Switches is a product that's quite stable.
What do I think about the scalability of the solution?
I find Dell PowerConnect Switches scalable.
How are customer service and support?
The technical support for Dell PowerConnect Switches isn't comparable with Cisco, Dell, and other major vendors. Dell support is improving, and it's good, not bad, but it's not comparable to Cisco support as the Cisco team is more knowledgeable and Cisco has a knowledgebase that's more easily available and reachable online. While in general, Dell products and systems has a knowledgebase that's still lacking.
If I were to rate the support for Dell PowerConnect Switches, I'd give a rating of two out of five.
How was the initial setup?
Setting up Dell PowerConnect Switches is quite easy. On a scale of one to five, with one being difficult and five being easy, my rating for the initial setup of the product is four.
What was our ROI?
If you buy Dell PowerConnect Switches as a bundle with computers and the rest of the infrastructure, it's a good setup and you'll get value from your investment or ROI from the product.
What's my experience with pricing, setup cost, and licensing?
Pricing for Dell PowerConnect Switches is quite competitive compared to Cisco and HP pricing. Dell has cheaper pricing and the company is trying to push for sales for its switching infrastructure because right now, the current market is dominated by Cisco.
In the US market, there's Cisco, HP, Juniper, and Arista which you can buy for data center switching meant for different kinds of enterprises and ISPs. Dell PowerConnect Switches, on the other hand, is a product for people who need smaller setups or individual switches, especially those looking for a cheaper product and basic switching, though you can also buy a complete suite packaged with the switches.
I have one customer that has a VxRail setup, a computer, an LDN platform, then Dell PowerConnect Switches. That customer has a complete rack, for example, four racks, and on top of the racks are Cisco switches, with the Dell switches linked up to the Cisco switches, rather than integrating the full environment with Dell. There's only a partial setup for the Dell PowerConnect Switches, then the rest of the environment has Cisco switches set up.
Many customers focus on Cisco or Arista gear, but smaller organizations or anybody looking for a smaller setup would find Dell competitive, easy to pitch, and easy to sell.
Which other solutions did I evaluate?
I evaluated Cisco, HP, and Arista products.
In comparison, Dell PowerConnect Switches provide normal switching or just the basic switching and routing protocols required for DC or campus area network infrastructure, while Cisco and HP have industry-standard and advanced protocols such as EVPN, IRS, clustering, VPC, virtual channels, etc., which are missing in Dell PowerConnect Switches. Even Arista has a good switching infrastructure for data centers.
Dell PowerConnect Switches is quite simple to operate, but if you compare it with Cisco, Arista, or HP, the switching infrastructure of Dell is inferior, and the main challenge is that it's missing industry-standard or advanced switching protocols.
The reason many people still buy Dell PowerConnect Switches, particularly the big organizations, is because of the Dell infrastructure. For example, if you buy the Dell rack solution "VxRail", then you have NSX and a complete Dell suite with storage, you'll want to have Dell PowerConnect Switches, so mostly, the switches from Dell work perfectly because they're part of a bundle of Dell products.
What other advice do I have?
I've been working with Dell PowerConnect Switches.
I would 100% recommend Dell PowerConnect Switches if you have a Dell environment and Dell infrastructure for more compatibility.
I'm rating Dell PowerConnect Switches seven out of ten. The product is fine in terms of reliability. It's just that its knowledge base is lacking and its technology also needs improvement versus other solutions in the market, so many people don't consider Dell PowerConnect Switches as primary switches.
I'm an integrator of Dell PowerConnect Switches.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator