We are using the solution as our backend with information for a team. We also use Elastic as our database. We saw a lot of logs from our devices through Elastic Stack.
Business Development Manager at a tech services company with 51-200 employees
Used as backend and database but lacks quality support
Pros and Cons
- "We can group a lot of alarms into one automation alarm supervision. The alarm supervision allows us to put the alarm under the same. It's quite helpful for us. We used that to suppress our alarms. Elastic already provides the agent. It is easy to integrate Elastic Stack with other devices and vendors."
- "Support could be improved. The error code is not helpful. We have to ask for it or pass it on to community forums."
What is our primary use case?
What is most valuable?
We can group a lot of alarms into one automation alarm supervision. It's quite helpful for us. We used that to suppress our alarms. Elastic already provides the agent. It is easy to integrate Elastic Stack with other devices and vendors.
What needs improvement?
Support could be improved. The error code is not helpful. We have to ask for it or pass it on to community forums. It's quite hard to understand what's wrong with our Elastic. If we have trouble, we often need to experiment with how to solve the problem.
For how long have I used the solution?
I have been using Elastic Stack for two years.
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What do I think about the stability of the solution?
The solution has downtime and glitches.
I rate the solution’s stability as four out of ten.
What do I think about the scalability of the solution?
We can apply the solution to small to large enterprises.
I rate the solution's scalability an eight out of ten.
How are customer service and support?
We can ask for technical support, but sometimes, we need to solve the problems quickly. Since the error code is not helpful, we need to experiment with how to solve the problems before, or to do a quick repair. We can also escalate it to Elastic.
How was the initial setup?
The initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing as five out of ten, where one is cheap, and ten is expensive.
What other advice do I have?
If your company meets the criteria for a database platform that is easily integrated with third-party devices and vendors or easily integrated with a solution that you are currently developing, then Elastic is quite a good solution for you.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 26, 2024
Flag as inappropriateSenior System Engineer at Techline-eg
Offers logging, monitoring, or antivirus capabilities but improvement is needed in pricing
Pros and Cons
- "The tool is huge, and it performs brilliantly. I tested it for malware, and within two weeks of launching, the product alerted me about a network intrusion. This was a tough test for it, but it performed admirably. The alerting system is excellent, and searching through logs is incredibly efficient. What's impressive is that all three products or options are integrated into one solution. This means I don't need separate logging, monitoring, or antivirus solutions."
- "The tool's pricing can be improved."
What is our primary use case?
I use the solution for logging. I must check the logs and alerts regularly to see if an incident occurs. Also, I'm using the EDR to check for any network viruses in all my environments.
What is most valuable?
The tool is huge, and it performs brilliantly. I tested it for malware, and within two weeks of launching, the product alerted me about a network intrusion. This was a tough test for it, but it performed admirably. The alerting system is excellent, and searching through logs is incredibly efficient. What's impressive is that all three products or options are integrated into one solution. This means I don't need separate logging, monitoring, or antivirus solutions.
What needs improvement?
The tool's pricing can be improved.
For how long have I used the solution?
I have been using the product for five years.
What do I think about the stability of the solution?
It can be quite challenging when it comes to administration and expanding our cluster management. As our company grows, managing these aspects becomes even more difficult.
What do I think about the scalability of the solution?
As the logs increase in volume, the workload becomes heavier. We must establish different tiers, such as high tiers, hot tiers, etc. This requires careful calculations to determine the specifications for each tier and how to manage data flow through the cluster efficiently.
How was the initial setup?
The tool's implementation is easy. However, it requires someone familiar with Elastic Stack and an understanding of the data flow. It might be challenging for beginners or those unfamiliar with Elastic Stack to utilize and gather logs efficiently and fully. However, implementing it becomes much easier once you have at least a year of experience working with the product.
What other advice do I have?
My company consults with other companies in the Fintech sector. So, I'm implementing the solution in all Fintech companies we work with to obtain the PCI certificate. This PCI certificate is required to work in the fintech sector. I'm installing this solution in all other Fintech companies as a consulting company.
I work with the plugin for customer management, monitoring logs for each product, feature, or application. This simplifies life for end users. However, I'm pleasantly surprised by its success. The only downside is that the license is a bit expensive.
Every day, I start by opening the Elastic Stack Analytics loop. I check the sources and cloud store payloads. Then, I move on to Kibana, inspecting every feature I've installed or worked with. I check if Kibana is in the green, yellow, or red state, addressing any issues. Lastly, I meticulously examine logs from each data source, ensuring that all data is being received without issues and investigating any queues or anomalies that may arise.
I rate the overall product an eight out of ten. No other solution combines these three components, and no logging system offers the same level of functionality for logging, SIEM, and antivirus in one package. I've extensively searched for alternatives to Elastic Stack to avoid licensing issues, but I couldn't find any solution that matches its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 22, 2024
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November 2024
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Security Engineer at a manufacturing company with 11-50 employees
Open source and an okay setup but needs more features
Pros and Cons
- "The only beneficial aspect of Elastic Stack is that it's open source."
- "Elastic Stack has made a positive impact as we can now see our logs."
- "It should facilitate easier manual integration."
- "The stability of the solution is rated as three or four out of ten as we frequently encounter issues."
What is our primary use case?
Our primary use case for Elastic Stack is to stack our logs in one place.
How has it helped my organization?
Elastic Stack has made a positive impact as we can now see our logs.
What is most valuable?
The only beneficial aspect of Elastic Stack is that it's open source.
What needs improvement?
Elastic Stack needs more features similar to other SIEM tools such as Sentinel or the ability to create automations. Additionally, it should facilitate easier manual integration.
For how long have I used the solution?
I have been using Elastic Stack for a few months.
What do I think about the stability of the solution?
The stability of the solution is rated as three or four out of ten as we frequently encounter issues.
What do I think about the scalability of the solution?
The scalability is rated as four out of ten as it lacks auto detect and auto deploy features. Everything needs to be done manually on-site.
How are customer service and support?
I haven't had any experience contacting their technical support.
Which solution did I use previously and why did I switch?
I did not use a solution before Elastic Stack.
How was the initial setup?
The initial setup of Elastic Stack was okay.
What about the implementation team?
The implementation was done in-house.
What's my experience with pricing, setup cost, and licensing?
We use Elastic Stack's open source version, so it is free for us.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
I would recommend Elastic Stack only if there is no need to pay for it.
I'd rate the solution five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 8, 2024
Flag as inappropriateFounder at Neokod ARGE Yazılım Ltd.Şti.
Comes with powerful search engine capability
Pros and Cons
- "The tool's most powerful aspect is its search engine capability. It's a highly effective and powerful solution for searching. We use it in professional and student projects at universities, and it delivers promising results."
- "Elastic Stack's search capabilities can be challenging, especially when searching for precise data from past years, such as two or ten years ago. Its indexing performance for exact data retrieval may decrease as the data volume grows. Therefore, I believe there is room for improvement in the product's search functionality. It needs to improve its pricing as well."
What is our primary use case?
I use the solution along with Kibana to visualize and analyze the logs. I plan to use Elastic Stack as a cloud service platform for future projects because it streamlines DevOps workflows.
What is most valuable?
The tool's most powerful aspect is its search engine capability. It's a highly effective and powerful solution for searching. We use it in professional and student projects at universities, and it delivers promising results.
What needs improvement?
Elastic Stack's search capabilities can be challenging, especially when searching for precise data from past years, such as two or ten years ago. Its indexing performance for exact data retrieval may decrease as the data volume grows. Therefore, I believe there is room for improvement in the product's search functionality. It needs to improve its pricing as well.
For how long have I used the solution?
I have been using the product for ten years.
What do I think about the stability of the solution?
I rate the product's stability a six out of ten.
What do I think about the scalability of the solution?
I find Elastic Stack's native scaling and sorting capabilities very powerful and suitable for scalability. Just like MongoDB, it offers native scaling features. We use medium-sized Elastic Stack in our projects. We experience considerable traffic, with thousands of requests occurring within minutes, although not within seconds.
How are customer service and support?
I haven't used the tool's support.
How was the initial setup?
We downloaded the open-source version, which comes with an open-source license. Setting it up was easy. However, the maintenance, particularly the DevOps tasks, can be challenging. It's not exactly within my expertise, and I might need support from our IT to handle those aspects.
Depending on my client's specific needs, I use a mix of on-premise and cloud solutions. I implement private clusters for some customers who require data to remain on their own premises. However, I prefer cloud solutions for my projects and in general. Working in both academic and industrial settings in cloud computing, I find cloud solutions more convenient and powerful. Yet, I understand that each client has unique requirements, and some prefer to have their data stored and processed on-premise.
The tool's deployment takes an hour to complete.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing a seven out of ten.
What other advice do I have?
I don't have direct experience with data security. However, we ensure data security by deploying Kibana within our network and restricting access to it via VPN. The solution doesn't need any maintenance. I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
senior site reliability engineer at a tech vendor with 5,001-10,000 employees
A useful product to monitor and collect logs that need to improve its licensing part
Pros and Cons
- "I have experienced a return on investment from the use of the solution."
- "The main issue related to Elastic Stack is in the area of its licensing."
What is our primary use case?
I use the solution to monitor and collect logs.
How has it helped my organization?
What is most valuable?
The most valuable features of the solution are automatic analysis, anomaly detection, and new features.
What needs improvement?
The main issue related to Elastic Stack is in the area of its licensing. The licenses of the product have changed, and the community-driven open-source fork of Elasticsearch has created a lot of issues in terms of compatibility between the products, which is not nice. The aforementioned areas are to be considered for improvement in the product.
For how long have I used the solution?
I have been using Elastic Stack for seven to ten years. I am a customer of the product.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a six to seven out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
Around 30 people in my company use the solution.
The solution is used daily in our company.
How are customer service and support?
I have faced some issues with the technical support team of the product since some of the issues for which tickets were raised in the past were never resolved.
I rate the technical support a five out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
In the past, I have used log aggregation tools like Snare Central. I started to use Elastic Stack since it provides a single place to consolidate all of the logs. The tool allows quick digging inside the logs, looking for a part or specific events, and generating reports.
How was the initial setup?
I rate the initial setup phase a seven or eight on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup process.
The solution is deployed on the cloud services offered by AWS and on an on-premises model.
The solution can be deployed and configured in a couple of weeks.
What about the implementation team?
Our company's in-house team, consisting of me alone, completed the deployment process.
What was our ROI?
I have experienced a return on investment from the use of the solution.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
All of the team members who work with me in the company participate in the maintenance process of the product.
I rate the overall tool a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A quick solution with great technical support
Pros and Cons
- "I think the ecosystem is well supported, and for logs, it was faster compared to our previous previous log management."
- "Elastic Stack should work on their dashboards and integration process."
What is our primary use case?
The solution is being used for indexing.
What is most valuable?
I think the ecosystem is well supported, and for logs, it was faster compared to our previous previous log management.
What needs improvement?
Elastic Stack should work on their dashboards and integration process.
For how long have I used the solution?
I have been using Elastic Stack for three years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The technical support team is good. In November, we were talking with them and they responded quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. One person is enough to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
What other advice do I have?
I think they need to evaluate their use cases and see the pros and cons of the solution. If they fit, they should schedule a meeting with them. I rate the overall solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Security Consultant at ITSEC Asia
Enables you to aggregate logs from all your systems and applications, analyze these logs, and create visualizations for application and infrastructure monitoring
Pros and Cons
- "Prior to the latest updates, data lake management was a standout feature. The hybrid capability for on-premise and cloud integration was also crucial. Now, with Elastic Defense, the agent simplifies security monitoring, making it a key asset."
- "It lacks a clear NDR (Network Detection and Response) feature. If Elastic could enhance this aspect, it would significantly boost its capabilities."
What is our primary use case?
Most users leverage Elastic for SIEM and SOC. It's also beneficial for integration with other solutions like CloudStrike and Endpoint Security. Elastic is especially useful for managing data lakes and enhancing security.
What is most valuable?
Prior to the latest updates, data lake management was a standout feature. The hybrid capability for on-premise and cloud integration was also crucial. Now, with Elastic Defense, the agent simplifies security monitoring, making it a key asset.
What needs improvement?
It lacks a clear NDR (Network Detection and Response) feature. If Elastic could enhance this aspect, it would significantly boost its capabilities.
For how long have I used the solution?
I have been working with Elastic Stack for six months.
What do I think about the stability of the solution?
It is quite stable and I would rate it 8 out of 10.
What do I think about the scalability of the solution?
It is scalable and I would rate it 9 out of 10.
How are customer service and support?
Direct support is good but I often get quicker help from the community.
How would you rate customer service and support?
Neutral
How was the initial setup?
The installation is straightforward, but configuring the buffer can be complex. With recent AI assistance, it has become easier. I'd rate it around 7.
What's my experience with pricing, setup cost, and licensing?
It depends on the specifics, but generally, Elastic is economical for certain use cases.
What other advice do I have?
I would rate it 8 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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