Entrinsik Informer Reviews

The ability to create run time computed columns is one of the best features in informer. Being able to manipulate data ad hoc as necessary without making changes to our ERP database is incredibly helpful.

Our organization uses Informer extensively. Because of the easily understandable UI, end users are able to retrieve their own data with little or no IT support. The ability to schedule and deliver reports has also helped to streamline processes by eliminating the need for users to pass information along manually.

I would like to see further development on customizability options in the dashboard module. Geomapping and color selection parameters are two areas that lack at the moment.

10 years

Not that I am aware of.

Not that I am aware of.

Not that I am aware of.

I have not had a need to contact Entrinsik service directly. I do wish that there was a better response to questions raised on the user forum.

I have not had a need to contact Entrinsik support directly. I do wish that there was a better response to questions raised on the user forum.

Previous reporting was handled at the database level via a terminal emulator. Informer was a much easier tool for end users to work with.

I was not involved in the initial set up of the product.

We implemented in house.

In my experience Informer is a powerful tool that can be used in a variety of ways to allow end users to get easy access to their data.

• Informer is or has become our standard reporting tool for all systems.
• Finding links to data items within the file that one is reporting on.

Has allowed users to create their own reports and to make changes to reports. I.E: Custom when needed or wanted.

• Better on line/within product help maybe a e-Learning session for users.
• Can you get stats on report usage by users who are running the reports - would help to find reports that were created for a one time use and are no longer needed. Like a listing of who was the last run by and date - across all who logged in to Informer.

Almost 3 years

No, Once in a while I heare that the server will need to be re-booted to re-set connections to all data bases.

Have not had the need to do so yet.

Have not relied on support yet.

Have not relied on support yet, a colleague reports no problems dealing with support.

Not here, This was installed when I came here. I have used other reporting tools and Informer is a better product that what I have at another job site.

As I stated was not here for the setup/start up. My Initial learning was a little rough.

I think we used a vendor team.

I support this product and only deal with it a few hours a month or so.

Before me.

I would like to have a report version tool - to log what reports are run and by who. This wou;d be helpful.

• Mappings/Mapped Files. 
• Scheduling. 
• Saving Reports. 
• Quick launch is great. 
• Live Excel Reporting is great.

Allows me to schedule and share reports. Quick launch is great. Easy to share reports with campus partners. Live Excel has really benefited me by saving time.

More tutorials and free training. There is a lot to learn and having short cut learning tools would be great.

Six years

Larger reports can hang up, but not sure if that is an Informer issue.

Used Query Builder in Datatel. It was time to advance.

I appreciate the scheduling, saving, quick launch and ease of sharing of reports. 

The ability to let the end users get data and to customize reports.

Informer allowed the IT department to focus on other systems instead of retrieving the data.

The big issue for us is that there is no way to cancel a report from the browser. If an end user creates an incorrect report and runs it, they have to contact the IT department to kill that SQL thread/process.

2 years

None.

None.

None.

Very good customer service.

Very good technical support.

None

Straightforward.

In-house.

More time for both IT department and end users.

Minimal.

SRSS

Informer did a great job helping end users.

I work in the Budgeting office and am a financial report writer. I have been able to write transactional reports as well as budget to actual summary reports. I have them set up in a way that when someone asks me for something, I can pull the data out quickly and easily to match their purposes. Once the reports are written it can be molded for many different scenarios. Once I became more familiar with the data and Java Script, I was able to build very nice reports. This saves valuable time building the reports in Excel from pieces of data. I can get the data in one sheet and work from there.

I can provide more timely reports for all levels of the college.

You have to know Java scripting for getting over hurdles. I wish it was more user friendly out of the box. It is geared towards Student Data. It took awhile to build a good Financial Reporting tool.

Since 2010

Not that I was aware of.

None.

Always available for questions. The blog is very helpful.

Good. I get answers quickly.

I used a combination of downloads with Excel. It was very time consuming and error prone. I still used Excel for many things, but my data behind it is much more solid.

The easy of use and implement with our MultiValue database (UniVerse) and our SQL servers.

• Informer allowed the end-user to create, scheduled and emailed reports. The Live Excel reporting is a great function when you want to share the report among the user community.
• Before Informer the end-users were relying on a busy IT department to create a process that generate needed request.

• We would like the ability to generate a report using multiple datasources.
• Presently we generate separate reports from our MultiValue database and our SQL server.

We have used this utility for four years.

The customer service is great any issue is resolved in a timely fashion.

The customer support is excellent, with the knowledge of the product and ability to resolve any issue that we have encountered.

• Using links between files
• Using save list for communication management and mailing and more

We are using it for reporting purposes which is working much better than selecting from column prompt.

Reporting for a wide range of information. Different department base by their requirement.

I would like to be able to use fields from third file links which is right now limited and difficult.

More than 5 years.

I would like to be able to use fields from third file links which is right now limited and difficult.

No issues with stability.

No issues with scalability.

9 out of 10.

9 out of 10.

We were using Unidata and Unibasic at column prompt to create reports.

Setup was straightforward.

Like I said in my previous comment, accessing fields using third links between files.

I think the analytics are great. I enjoy creating reports using scripts to get to exactly the data I need.

I can now run reports and use them in conjunction with some of my other audits for a full picture of a given time period. Especially great for for payroll audits.

I wish there was a cron expression for bi-weekly. This becomes problematic with payroll audits. Even using a 15 day solution doesn't always work especially for months like February.

2 years

Some of our reports didn't convert as expected but most of those reports needed to be re-written.

None that I remember.

I did notice some result parameters had to be expanded but that was a quick resolution.

8/10, I've never had an issue.

9/10, I think the tech team really know their product and offer great support.

Yes. Moving over was a college wide decision.

It's been a good experience so far. I'm looking to learning about more functionality that we haven't really tapped into such as dashboards.