Prior to licensing Informer, trained report writers were executing queries at the database level. This required custom programs to secure files/fields and left gaping holes where ens-users could overwrite Vocabulary records for files and directories with the name of a report. By moving our end-users into a reporting tool solution, we were able to secure files and fields, allow users to make copies of report without changing the original version and schedule reports to key decision making on a regular basis. My IT staff was relieved of having to create links to files through computed or calculated fields to get from file to file as it iq quite easy do make the links right within Informer itself. The export features provide the flexibility of using varying formats - the .pdf totals, subtotals and detail data is the absolute bomb! The Excel exports still satisfy the Finance folks. I would also like to add that Tech Support has been nothing but stellar since implementation. If we can' figure out a way to do or execute something, we call, get a real person and its usually resolved quickly. If it needs escalation, we can expect to see an enhancement available next release. It is one of the best investments Barry University has ever made.
