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Senthil_Kumar - PeerSpot reviewer
Assistant Manager at a transportation company with 5,001-10,000 employees
Real User
Feb 9, 2022
Helpful support, comprehensive, and simple configuration
Pros and Cons
  • "Forescout Platform's most valuable features are that it is very granular. We are able to cull out a lot of information about our particular device or endpoint. The configuration and the visibility are very seamless. Overall the solution is very easy to handle and it's very comprehensive."
  • "Initially, the implementation of the Forescout Platform took some time to figure out. The reason is we are a manufacturing unit and we have certain silos that are insulated areas where certain systems will not connect to the internet or to the LAN. Since there are many parts of it, we have to have an inclusive view of all those systems. It took a while for us to initially implement, but after a few months, everything worked well."

What is most valuable?

Forescout Platform's most valuable features are that it is very granular. We are able to cull out a lot of information about our particular device or endpoint. The configuration and the visibility are very seamless. Overall the solution is very easy to handle and it's very comprehensive.

We have visibility of all the hidden assets and there are various versions of implementations of an AV in our environment. From the Forescout Platform, we have clarity of the device, and all the different versions reported in a simple dashboard. The number of attacks has been minimal. After this installation, we didn't have any kind of noticeable incident.

For how long have I used the solution?

I have been using the Forescout Platform for approximately one year.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

Forescout Platform is scalable.

We have approximately 4,000 people using the solution in my organization.

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How are customer service and support?

We have used the support and it has been good. However, sometimes we have missed them because of the timezone difference.

I rate the support from Forescout Platform a four out of five.

Which solution did I use previously and why did I switch?

We have previously used Symantec Mac. We switched to the Forescout Platform because Symantec has certain inhibitions. Symantec doesn't have an agentless implementation and they don't have a roadmap.

I have done many POCs with many similar solutions, such as Aruba ClearPass and Cisco ISE.

The implementation of Aruba ClearPass was very difficult. When we tried other solutions, the initial learning is difficult and takes a lot of time. Forescout Platform has been straightforward to use.

Cisco ISE has a very difficult integration for us.

How was the initial setup?

Initially, the implementation of the Forescout Platform took some time to figure out. The reason is we are a manufacturing unit and we have certain silos that are insulated areas where certain systems will not connect to the internet or to the LAN. Since there are many parts of it, we have to have an inclusive view of all those systems. It took a while for us to initially implement, but after a few months, everything worked well.

What about the implementation team?

We have a help desk team for support of this solution. We have a few security people to handle it.  We don't require that much of people for maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable. We have paid for the license for five years. We have integration with Symantec AV for orchestration, and we have an additional license.

What other advice do I have?

My advice to others is Forescout Platform is a good solution. It's fairly simple to deploy in an environment, far better than the other products in which we have done a POC, has good stability and performance. 

I highly recommend it.

I rate Forescout Platform a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
PeerSpot user
Senior Manager Network Design at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
Dec 27, 2023
Effortlessly deployable with amazing technical support
Pros and Cons
  • "Ease of deployment There's a great support team that becomes actively engaged whenever we encounter issues. Their technical support is amazing. Good documentation is available. The product is stable. The solution is highly scalable. I recommend using the solution because it gives verified control over the environment. It has a great visibility feature."
  • "It does not support the TACACS+ protocol."

What is our primary use case?

We use the solution for network admission control. It manages the admission of endpoints to the networks.

What is most valuable?

Firstly, I like the stability. Secondly, the ease of deployment— it's not complex. Thirdly, there's a great support team that becomes actively engaged whenever we encounter issues. Their technical support is amazing. Fourthly, good documentation is available. We have detailed information about the product.

What needs improvement?

For sales purposes, the product has limitations. It does not support the TACACS+ protocol. This creates a need for another product to work with.

For how long have I used the solution?

I have been using this solution for the past two and a half years.

What do I think about the stability of the solution?

The product is stable. Once you deploy it, you don't need to touch it again.

What do I think about the scalability of the solution?

The solution is highly scalable. I currently use it for corporate use within my company and for other clients. We have three to four engineers for deployment and maintenance tasks.

How are customer service and support?

We have rarely contacted customer service and support, as the website is straightforward.

How was the initial setup?

The initial setup was straightforward and not complex. The deployment process took six weeks. It's shorter than the typical six months for similar products.

The deployment process involves an initial assessment, checking the security policy against the required tasks, preparing the network for deployment, and then the deployment itself.

What other advice do I have?

I recommend using the solution because it gives verified control over the environment. It has a great visibility feature. Also, it gives visibility on what's happening on the network. Proceed with the prerequisites, particularly the initial assessment. It has to be conducted properly. Otherwise, the solution might not follow a straightforward path.

The first step is the initial assessment, followed by the second step of collecting clear requirements. Clarity in requirements is crucial because the solution can be directed in any direction you tell it to go. Therefore, you need to know exactly what you need to do. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Forescout Platform
January 2026
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Anchal Verma - PeerSpot reviewer
Chief Executive Officer at a tech consulting company with 51-200 employees
Real User
Top 20
Dec 21, 2023
Comprehensive and advanced cybersecurity excels in providing device visibility and control, robust integration capabilities
Pros and Cons
  • "The standout strength of this solution lies in its unique capability to effectively manage unmanaged switches."
  • "Regarding pricing, there is room for improvement to enhance competitiveness with other vendors and solutions."

What is our primary use case?

It enhances cybersecurity by allowing us to monitor and manage all connected devices on our network.

What is most valuable?

The standout strength of this solution lies in its unique capability to effectively manage unmanaged switches. In addition to its comprehensive feature set, it focuses on AAA for enhanced security and network control.

What needs improvement?

Incorporating additional features such as NetFlow DLP, would serve as valuable add-ons. Regarding pricing, there is room for improvement to enhance competitiveness with other vendors and solutions.

For how long have I used the solution?

I have been working with it for seven months.

What do I think about the stability of the solution?

I would rate its stability capabilities nine out of ten.

What do I think about the scalability of the solution?

Scaling it poses no challenges or obstacles. I would rate it nine out of ten.

What about the implementation team?

The deployment time varies based on the customer's network and its complexity. It could range from as little as five to seven days to one or two months, depending on factors such as the number of switches involved. I oversee a maintenance team comprising over 35 skilled individuals dedicated to network and security solutions. Our technical staff is well-rounded, with three experts specializing in Mac solutions, while others are adept in various network features such as routing and firewall management.

What's my experience with pricing, setup cost, and licensing?

The pricing structure should be enhanced.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
ILAN-YACOBY - PeerSpot reviewer
Chief Information Officer at a outsourcing company with 51-200 employees
Real User
Sep 23, 2022
Robust solution with great asset management
Pros and Cons
  • "Forescout Platform has made it possible to block people working near our construction sites who should not have access to our network."
  • "Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns."

What is our primary use case?

I use Forescout Platform in the construction industry to monitor connections to our cloud for ERP and file services.

How has it helped my organization?

Forescout Platform has made it possible to block people working near our construction sites who should not have access to our network.

What is most valuable?

Forescout Platform's best feature is asset management.

What needs improvement?

Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns.

For how long have I used the solution?

I've been using Forescout Platform for about half a year.

What do I think about the stability of the solution?

Forescout Platform is stable.

What do I think about the scalability of the solution?

Forescout Platform is scalable.

Which solution did I use previously and why did I switch?

I previously used Portnox and ISE.

How was the initial setup?

Forescout Platform is very complex to implement because it has a lot of features, and all of them need to be configured.

What about the implementation team?

We used a third-party team.

What's my experience with pricing, setup cost, and licensing?

Forescout Platform isn't cheap, but it's the best solution for the environment I'm dealing with. We paid between $20,000 and $25,000 for a three-year license with maintenance.

Which other solutions did I evaluate?

I evaluated FortiNAC, and Forescout Platform is more robust and advanced.

What other advice do I have?

I'd give Forescout Platform a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
KimeangSuon - PeerSpot reviewer
Pre-Sale Consultant at a manufacturing company with 1,001-5,000 employees
Real User
Aug 7, 2022
Does not require upgrades to existing networks and integrates with products from multiple vendors
Pros and Cons
  • "I can integrate Forescout with products from multiple vendors in my environment, and also, the integration is searchable. It can be used with 802.1X and non-802.1X to integrate with my existing network. I don't need to upgrade any existing networks in my system, and I don't need to replace existing devices to integrate with Forescout. I find value in not having to spend money upgrading existing devices and networks."
  • "Other solutions have TACACS+, but Forescout does not. In the next release, I would like to see Forescout have accounting."

What is our primary use case?

Mostly, I use this solution for endpoint compliance, antivirus updates to block malicious traffic access to the internal network, and for visibility, to see who is connected to the network and the infrastructure.

What is most valuable?

I can integrate Forescout with products from multiple vendors in my environment, and also, the integration is searchable. It can be used with 802.1X and non-802.1X to integrate with my existing network. I don't need to upgrade any existing networks in my system, and I don't need to replace existing devices to integrate with Forescout. I find value in not having to spend money upgrading existing devices and networks.

What needs improvement?

Other solutions have TACACS+, but Forescout does not. In the next release, I would like to see Forescout have accounting.

For how long have I used the solution?

I've been working with this solution for around two years.

What do I think about the scalability of the solution?

The scalability varies. If you have 1000 endpoints, Forescout recommends the 2000 endpoint plan. Depending on the scalability you choose, the hardware and license can be extended.

We currently have three people who use this solution, including an
IT security person, an administrator, and a technical person.

How are customer service and support?

For technical support, they have ActiveCare Basic, ActiveCare Advanced, and ActiveCare Premium. Mostly, I have used ActiveCare Advanced for technical support requests, and they have responded depending on the severity and also my support plan.

How was the initial setup?

With regard to initial setup, it can take a bit to customize policies. Forescout requires in-depth knowledge to customize policies to monitor endpoint visibility.

It takes around one or two hours to deploy the software and have it up and running. This includes configuration and integration with the existing network. Customization takes a long time because some departments require more customization.

What about the implementation team?

I had a consultant do the deployment, and it could have been better.

What's my experience with pricing, setup cost, and licensing?

You can have a flexible license depending on your environment.

What other advice do I have?

If you are looking for a NAC solution and you want to integrate the existing network infrastructure without upgrades or without replacing existing devices, then you should go with Forescout. Also, if you don't want to run an agent in the endpoint, Forescout is the way to go because it does not require an agent. It is optional. If you are concerned about having to run too many agents in your endpoint and don't want to add an another agent, this solution is a good choice.

Because Forescout has flexible integration and flexible pricing, I would give it a general rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AmjadKhan1 - PeerSpot reviewer
Head of data centers at a non-profit with 10,001+ employees
Real User
Top 5
May 18, 2022
Excellent support, reliable, and received return on investment
Pros and Cons
  • "Forescout Platform is stable, it is great."
  • "Forescout Platform could improve the integration or compatibility with other solutions, such as Chinese-made solutions. They do not have any integration with S33 which is a switch. They do not have good integration with new solutions in the market. They do integrate well with Rocket, Cisco, Juniper, and quite a few more but they could expand the integration."

What is our primary use case?

We are using the Forescout Platform for controlling the access to the network for devices.

What needs improvement?

Forescout Platform could improve the integration or compatibility with other solutions, such as Chinese-made and other market solutions. They do not have any integration with H3C,  RUCKUS Switching, Lenovo, CommScope, IBM Switching etc. which are network/Communication Brands. They do not have integration with new solutions in the market. They do integrate well with Brocade, Cisco, Juniper, and quite a few more but they could expand the integration. 

For how long have I used the solution?

I have been using the Forescout Platform for approximately three years.

What do I think about the stability of the solution?

Forescout Platform is stable, it is great.

What do I think about the scalability of the solution?

The stability of the Forescout Platform is good.

How are customer service and support?

I had an issue with the license at the beginning but the support fixed the situation promptly the same day.

I rate the support from Forescout Platform a five out of five.

Which solution did I use previously and why did I switch?

There are two main solutions in the market, Cisco ISE, and Forescout Platform. If we compare both of them, the Forescout Platform is best. The solution is top of the line. If someone wants to choose a NAC solution, I will definitely recommend it.

What was our ROI?

We needed this solution for our organization, it was essential. We have received a return on investment.

Which other solutions did I evaluate?

What other advice do I have?

I would recommend this solution to others, it is the best in the market at this time.

I rate Forescout Platform a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager Network Design at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
Mar 3, 2022
Easy deployment, good support, and highly scalable
Pros and Cons
  • "The stability is amazing for the Forescout Platform. We have been using Forescout for four years, and no one complained about the stability."
  • "Two things can be improved in the Forescout Platform. First of all, the support for some certain proprietary protocols from other vendors, but they are very widely used. If the TechEx from Cisco, was added to Forescout, then it will be a full solution for me."

What is our primary use case?

Forescout Platform can be deployed on the cloud or on-premise.

When we have a large enterprise environment with a lot of users, different security policies are to be applied in certain situations and locations. This is where the Forescout Platform is used. If we have some compliance requirements to have the NAC solution in place, we prefer the Forescout Platform over other solutions.

What needs improvement?

Two things can be improved in the Forescout Platform. First of all, the support for some certain proprietary protocols from other vendors, but they are very widely used. If the TechEx from Cisco, was added to Forescout, then it will be a full solution for me. 

Forescout Platform can be much improved. The support for certain proprietary protocols from other vendors, but they are very widely used. If I can go a little bit technical here, I would say the TechEx from Cisco, if added to Forescout, then it will be a full solution for me. Additionally, the Forescout Platform can have better integration with other solutions, such as Cisco NFG firewalls. They need to integrate seamlessly.

For how long have I used the solution?

I have been using the Forescout Platform for four years.

What do I think about the stability of the solution?

The stability is amazing for the Forescout Platform. We have been using Forescout for four years, and no one complained about the stability.

What do I think about the scalability of the solution?

The scalability of the Forescout Platformall depends on the license. For example, if you have a certain amount of users, endpoints, and anything else you need to put under governance. If you scale out to a higher number, all you need to do is increase the license.

We have five customers and a total endpoints users of approximately 15,000.

How are customer service and support?

The support from the vendor we have received was good.

How was the initial setup?

The initial setup is straightforward. We had to implement the solution in a short timeframe and we managed to do it in one month as a managed service.

Forescout Platform is easy to deploy. It's the fastest NAC solution that you can deploy in a large environment. There is the opportunity to improve as you go. It can be the first deployment, and you can improve as you go without any big disturbance to the environment. It's very flexible when it comes to implementing a certain security policy. You can have very complex security policies for the Forescout Platform. It makes the deployment much easier than others.

What about the implementation team?

The deployment for the Forescout Platform takes two to three engineers. However, it depends on the size of the environment. The integration or the co-operation should happen with a lot of other teams. The main deployment team for the solution is from two to three persons.

What's my experience with pricing, setup cost, and licensing?

We have a very clear licensing model for business. I don't have to have a Ph.D. to be able to understand the licensing model as you might need for other solutions. If I know exactly what we want, it can tell you which license you need. The solution is easy for purchasing, ordering, and ease of deployment as well.

As a managed service provider and system integrator, we are on an annual licensing model.

What other advice do I have?

I highly recommend Forescout Platform, unless, there is a need to integrate with any Cisco TechEx environment. For other use cases, it should be the first choice as a NAC solution. It should come as the first option, with one exception only, if the environment has a lot of Cisco devices. The Forescout Platform does not support authentication to Cisco devices. There is a lack of some protocols on the box itself.

I rate Forescout Platforma nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Brook Debebe Hailu - PeerSpot reviewer
Chief Technology Officer at a tech services company with 11-50 employees
Reseller
Top 5Leaderboard
Aug 3, 2023
A stable and scalable tool that is very easy to work with and easy to deploy
Pros and Cons
  • "The product is very easy to work with and easy to deploy."
  • "The fact that Forescout Platform doesn't have a presence in the South African region is a weakness because of which you can't ask for help from them if you have any problems."

What is most valuable?

The most valuable feature of the solution is that it is not dependent on whatever suite or product you use.

The product is very easy to work with and easy to deploy.

What needs improvement?

Weaknesses of the product are usually present from the side of vendors. In the case of Cisco's vendors, they do have a presence in the South African region. The fact that Forescout Platform doesn't have a presence in the South African region is a weakness because of which you can't ask for help from them if you have any problems. Though they offer support, Forescout Platform does not offer a vendor like other products do for even East Africa ensuring they deliver better services to their customers. The aforementioned area can be considered for improvement.

Maybe integration with or onboarding an XDR solution is something I would like to see in future product releases.

For how long have I used the solution?

I have experience with Forescout Platform for about three years. My company has a partnership with Forescout. We are also resellers of Forescout.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

I can recommend the solution to medium and enterprise-sized companies. I recommend an open-source product over Forescout Platform to small businesses.

How are customer service and support?

The solution's technical support can onboard more users. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

An advantage of Forescout Platform is that it is easy to deploy.

The deployment process took around a week.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is reasonable. Considering the deployment or the professional service, on the other side, along with the basic service, which was a bit technical, with the product and the licenses, Forescout Platform can compete with other products.

What other advice do I have?

My company does help our customers manage Forescout Platform.

I would definitely recommend the solution to those planning to use it.

Overall, I rate the solution a nine and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Forescout Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Forescout Platform Report and get advice and tips from experienced pros sharing their opinions.