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Md. Al Imran Chowdhury - PeerSpot reviewer
Cyber Security Analyst at Link3 Technologies
Real User
Top 5Leaderboard
Has good technical support but needs improvement in UI and stability
Pros and Cons
  • "Fortinet FortiSwitch - Data Center's scalability is good."
  • "Fortinet FortiSwitch - Data Center needs to improve its UI and stability."

What needs improvement?

Fortinet FortiSwitch - Data Center needs to improve its UI and stability. 

For how long have I used the solution?

I have been working with the solution for three years. 

What do I think about the scalability of the solution?

Fortinet FortiSwitch - Data Center's scalability is good. 

How are customer service and support?

The solution's technical support is good. 

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How was the initial setup?

The tool's installation is easy and takes about one to two hours to complete. 

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive. 

What other advice do I have?

I rate the product a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1149675 - PeerSpot reviewer
National Information Systems Manager at a tech services company with 51-200 employees
Real User
Good analytics capabilities, but you need several certifications just to get started
Pros and Cons
  • "The most valuable feature is the port analytics."
  • "Before using FortiSwitch, you need several certifications."

What is our primary use case?

This is a solution that we use in our company and we also provide services to our clients.

The FortiSwitch is used to manage traffic between our VMs and physical hosts across multiple data centers. It is part of our network fabric and it can support the amount of throughput that we need to provide HA to service our clients.

What is most valuable?

The most valuable feature is the port analytics. When you start getting into FortiManager and some of their analytics tools, that's the stuff I'm more interested in.

What needs improvement?

Before using FortiSwitch, you need several certifications.

The price could be improved.

For how long have I used the solution?

I have been using this Fortinet solution for five years.

What do I think about the stability of the solution?

We have not had any issues with stability. It's fine.

What do I think about the scalability of the solution?

The scalability is fine. Our clients range in size from small businesses to large entities.

How are customer service and technical support?

I have been in contact with Fortinet technical support several times and they seem to be good. We have had no issues with them.

Which solution did I use previously and why did I switch?

We have experience with similar products from Ubiquiti and the biggest difference between them is the price. It is a significant difference. I can get the same sort of information out of the Ubiquiti suite, but I have to do it differently.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Every product has a thousand features and we're probably using 10% of them. So, it's more about certifications and knowledge for understanding capabilities.

My advice for anybody who is implementing this solution is to spend some time to get to learn it. Once you do, using it is pretty straightforward.

I would recommend the FortiSwitch Data Center, for sure, although there is always room for improvement.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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reviewer1149675 - PeerSpot reviewer
National Information Systems Manager at a tech services company with 51-200 employees
Real User
Very straightforward with lots of features but the certifications should be more transparent
Pros and Cons
  • "The interface is very straightforward."
  • "We need to understand a bit more about certifications and knowledge for understanding capabilities. The solution should make that more clear to its users."

What is our primary use case?

We have physical hosts across multiple data centers and primarily use the solution to lay network fabric that can support the amount of throughput that we need to our HA and service ports.

What is most valuable?

The port analytics are the most valuable aspect of the solution for our organization. When we start getting into the FortiManagers and some of their analytics tools, it becomes very interesting for us.

The product's got a thousand features, and we're probably using only 10% of them.

The interface is very straightforward.

What needs improvement?

We need to understand a bit more about certifications and knowledge for understanding capabilities. The solution should make that more clear to its users.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

We haven't had any issues with stability. There haven't been bugs or glitches that I've seen. I haven't witnessed a crash. It's been good.

What do I think about the scalability of the solution?

The scalability of the solution is fine for our organization's purposes. Those companies that need to expand it should have not problem doing so.

How are customer service and technical support?

We've contacted technical support on several occasions. They've been fine. We have no complaints. We're satisfied with their level of service.

Which solution did I use previously and why did I switch?

We also currently use Cisco and Ubiquiti solutions alongside Fortiswitch. The main difference between the three is the pricing. It's all worlds apart. The features, on the other hand, are pretty much the same. On Ubiquiti, however, we just have to get to the information a bit differently.

How was the initial setup?

The initial setup was straightforward. It wasn't complex at all. We found it to be relatively painless.

What other advice do I have?

We're Fortinet partners.

We are both using the solution and providing it to our customers.

The size of the clients we deal with vary. Some are small. Some are mining entities.

I'd recommend the solution. I'd rate it seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer880938 - PeerSpot reviewer
IT Network, Security Engineer at a tech services company with 51-200 employees
Real User
Good management integrity
Pros and Cons
  • "A valuable feature of FortiGate is its management integrity."
  • "When there are many switches being used, the speed declines noticeably."

What is most valuable?

A valuable feature of FortiGate is its management integrity. FortiSwitch has two modes, one standalone and the other managed. The standalone mode cannot be managed from FortiGate, although the managed mode allows one to manage FortiSwitch from FortiGate. This includes the making or assigning of virtual LAN, interfacing, enabling and disabling and patching of upgrades. This can be done from FortiGate to every other FortiSwitch. 

What needs improvement?

It would be great were FortiGate to allow for the management of many switches, such as 50 or 60 FortiSwitches. The managed display is very low. It takes a long time for the view to become visible, two or three minutes, perhaps. This is irritating. When there are many switches being used, the speed declines noticeably. 

When it comes to stability and use of the managed feature, FortiSwitch does not consume many resources, such as CPU and memory. Yet, occasionally, we cannot understand the managed feature of the FortiLink platform. Stability is not really the issue. Troubleshooting is.

While the installation process is not complicated, the need to do regional configuration of FortiSwitch can be a bit on the tricky side. 

We have a singular project on the FortiSwitch and this solution does not have many features when it comes to modular installation. One can move from one port to another on the same switch. Since the FortiSwitches do not move, this resulted in a person being unable to move his personal configuration from the same switches. This is a very important feature which our customers require, as they need to have switching abilities, such as in the event that they will move to the conference room. FortiSwitches now offers this important feature. 

For how long have I used the solution?

As Fortinet FortiSwitch - Data Center is a very young product, we have been distributing it for two or three years. 

What do I think about the stability of the solution?

Stability is not an issue, although troubleshooting can present a challenge. 

What do I think about the scalability of the solution?

FortiSwitch makes it easy to deal with many switches. It allows a person to install all of the switches on a single special FortiGate button. When it comes to the configuration of one's network, this is important, since it spares a person from the need to individually integrate each switch in the event that there are many involved. 

How are customer service and support?

Overall, Fortinet has good support, although this can vary depending on the engineer involved. 

How was the initial setup?

While the FortiSwitch setup process is not very involved, the need to do regional configuration can be a tricky issue. There is a learning process. 

What other advice do I have?

I rate Fortinet FortiSwitch - Data Center as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer880938 - PeerSpot reviewer
IT Network, Security Engineer at a tech services company with 51-200 employees
Real User
Has good documentation available and a good configuration
Pros and Cons
  • "Configurations between FortiGate and FortiSwitch have to link to each other. We need configuration. The configuration is not like a Cisco switch. It has a unique configuration."
  • "FortiSwitch should improve the FortiGate map. The diagram cannot move automatically to show the switch. The map does not map the physical location. It cannot move or touch the diagram."

What is our primary use case?

We implement it for our customers and do the installation. 

What is most valuable?

Configurations between FortiGate and FortiSwitch have to link to each other as "FortiLink". We need configuration. The configuration is not like a Cisco switch. It has a unique configuration. 

What needs improvement?

FortiSwitch should improve the FortiGate map. The diagram cannot move, automatically to show the switch. The map does not map the physical location. It cannot move the diagram.

For how long have I used the solution?

2 yeas

What do I think about the scalability of the solution?

If the customer uses a certain function, the customer can change the configuration from FortiGate. They can unify their network to drive only on FortiGate. We can reduce the cost of the operation network. That function is very scalable and cheap.

How are customer service and technical support?

The technical support depends on the technician's expertise. We can't choose any person in the technical support center. Sometimes they're not good. Sometimes they are good. They're almost always very good. 

How was the initial setup?

The initial setup is not very difficult. The manufacturer has a lot of documentation about the product in their documentation website. We do all of the configurations from the documentation that is available. It's not difficult.

What other advice do I have?

I would recommend this solution. It's suitable. If you use FortiGate you should use FortiSwitch. It's very helpful. It has a good configuration. I would recommend it. If you use Fortigate you should replace a Cisco switch to FortiSwitch. FortiSwitch should not be used as a legacy switch(standalone mode).
If we use it as a standalone mode, we can't use it in an SDN function. FortiGate should look at the whole packet in the network. 

I would rate it a nine out of ten. Not a ten because we cannot use it as a layer 3 switch when we use it as the standalone mode. because sometimes the customer wants to replace the layer 3 switch.

We can use the standalone normal FortiSwitch as Layer 3 Switch but if we want to use the SDN function, we have to use it as managed Layer 2 FortiSwitch.


but there is counter measure.

We recommend to proposal to choose more high-end model FortiGate.

so Fortigate can controll routing on behalf Layer 3 switch.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
reviewer773925 - PeerSpot reviewer
ICT Architect at a insurance company with 51-200 employees
Real User
Easy to use interface, reasonably priced, and has good technical support
Pros and Cons
  • "It integrates well."
  • "The FortiSwitch product was initially quite complex."

What is most valuable?

The interface is good.

It integrates well.

It works well.

What needs improvement?

The FortiSwitch product was initially quite complex.

For how long have I used the solution?

I have been using Fortinet FortiSwitch - Data Center since 2018.

What do I think about the stability of the solution?

I don't have any issues with the stability of Fortinet FortiSwitch - Data Center.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

Technical support is good. I don't have any problem with technical support.

Which solution did I use previously and why did I switch?

We have the entire Fortinet FortiSwitch system - Secure Access, firewalls, and everything. We have the entire Fortinet fabric.

It takes some time to get used to the interface at first. I would rate the Fortinet Secure Access a nine out of ten.

How was the initial setup?

This is not an area that I am involved with. I did not set up this solution. For me, it would be difficult.

What about the implementation team?

The installation was done mostly by the integrator.

What's my experience with pricing, setup cost, and licensing?

It is reasonably priced.

What other advice do I have?

We had a difficult time at first because we were among the first to integrate this product, but everything went smoothly after that.

I would rate Fortinet FortiSwitch - Data Center a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1457472 - PeerSpot reviewer
Firewall Engineer at a marketing services firm with 1-10 employees
MSP
Responsive technical support, stable, and scalable
Pros and Cons
  • "I have found the solution to be scalable."
  • "The solution can improve by upgrading QSFP+, it is very limited and must be supported more than it is now. If we need FortiSwitches to support all the QSFP ports our budgets would have to be very large."

What needs improvement?

The solution can improve by upgrading QSFP+, it is very limited and must be supported more than it is now. If we need FortiSwitches to support all the QSFP ports our budgets would have to be very large.

For how long have I used the solution?

I have been using Fortinet FortiSwitch - Data Center for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable.

We have thousands of users using this solution.

How are customer service and technical support?

The technical support has been very good. They are responsive and helpful. I would recommend this support to anyone using their solutions.

How was the initial setup?

The installation is not difficult.

What about the implementation team?

We did the implementation of the solution. For typical installations, we use one technician and if we need to link other devices, such as Fortinet firewalls, then we use two technicians.

What's my experience with pricing, setup cost, and licensing?

This solution is expensive but it does not require a license.

What other advice do I have?

I rate Fortinet FortiSwitch - Data Center a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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