In my company, we use FortiWeb Web Application Firewall (WAF) for security.
Operation Director at Digital Pulse Sdn Bhd
A cost-effective firewall that remains stable while providing security to its users
Pros and Cons
- "The initial setup was easy since it was possible to get remote support for the product."
- "The product lacks features offered by enterprise-level firewall tools."
What is our primary use case?
What is most valuable?
FortiWeb is a small tool that can be used by those of our customers who use Fortinet FortiGate as their firewall. I will use Barracuda Email Protection for any customer who uses a firewall from a solution provider other than Fortinet FortiGate.
What needs improvement?
The product lacks features offered by enterprise-level firewall tools. The solution needs to offer more enterprise features like other brands.
It would be great if FortiWeb Web Application Firewall (WAF) had something like a wizard to allow for more integrations with other popular firewall products like Fortinet, Palo Alto, and so on.
For how long have I used the solution?
I have been using FortiWeb Web Application Firewall (WAF) for three years. I use the solution's latest version.
Buyer's Guide
FortiWeb Web Application Firewall (WAF)
November 2024
Learn what your peers think about FortiWeb Web Application Firewall (WAF). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
There are 2,000 users of the solution in my company.
How are customer service and support?
The solution's technical support was helpful and responsive. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used SonicWall.
How was the initial setup?
The initial setup was easy since it was possible to get remote support for the product.
The solution is deployed on-premises.
What's my experience with pricing, setup cost, and licensing?
It is a cost-effective product. If you need an extra module in the product, there will be an extra cost in addition to the licensing fee.
What other advice do I have?
There are five engineers needed for the maintenance of the solution.
If there is a requirement and one is already using a firewall from Fortinet, then it is easier to deploy FortiWeb Web Application Firewall (WAF). Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Manager at a manufacturing company with 201-500 employees
Transparent, easy to use, and integrates well with the existing security infrastructure
Pros and Cons
- "The solution is transparent and smooth."
- "The price is a little higher than the competitors."
What is our primary use case?
We use the solution in our headquarters. We have some agents outside our company.
What is most valuable?
The solution is transparent and smooth. So far, the tool has integrated well with our existing security infrastructure.
What needs improvement?
The price is a little higher than the competitors.
For how long have I used the solution?
I have been using the solution for more than five years.
How are customer service and support?
The technical support team is okay.
What about the implementation team?
We have a consultant who gives us advice about the implementation.
What other advice do I have?
Overall, I rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 5, 2024
Flag as inappropriateBuyer's Guide
FortiWeb Web Application Firewall (WAF)
November 2024
Learn what your peers think about FortiWeb Web Application Firewall (WAF). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Network Security Engineer at a computer software company with 5,001-10,000 employees
User-friendly, stable and efficiently secure VMs and applications
Pros and Cons
- "We use it to secure VMs and applications. It protects against DDoS attacks. It's very user-friendly."
- "There is room for improvement in the support. The response time could be faster. Plus, they ask for a lot of information. It is not easy to get support."
What is our primary use case?
I initially deployed it for my company, but now I administrate it for a client.
What is most valuable?
We use it to secure VMs and applications in Azure. It protects against DDoS attacks.
It's very user-friendly.
What needs improvement?
There is room for improvement in the support. The response time could be faster. Plus, they ask for a lot of information. It is not easy to get support.
In future releases, I would like to see added antivirus features that provide user-based activity indicators. For example, if a user downloads a large number of files or connects frequently, the WAF could flag this activity for investigation.
For how long have I used the solution?
I have been using it for three months now.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable product.
How are customer service and support?
For some initial issues. It's good, but not during the first year. FortiWeb could improve response time and first-level support clarity.
How would you rate customer service and support?
Positive
What about the implementation team?
The first implementation with an expert took two hours. My solo attempt took three weeks.
What other advice do I have?
Take time to test it thoroughly. Consider buying an existing solution if needed.
Overall, I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Client Manager at Warpcom
Provides efficient integration features and has good scalability
Pros and Cons
- "The platform's stability is good."
- "The product is complicated to set up."
What is our primary use case?
We use FortiWeb Web Application Firewall for security features while working in the financial area.
What is most valuable?
The product has good integration features.
What needs improvement?
The product's integration with Cisco needs improvement.
For how long have I used the solution?
I have been using FortiWeb Web Application Firewall for 30 years.
What do I think about the stability of the solution?
The platform's stability is good, with good assessment and low-level design.
What do I think about the scalability of the solution?
FortiWeb Web Application Firewall's scalability is good.
Which solution did I use previously and why did I switch?
I have used Palo Alto and Check Point before.
How was the initial setup?
The product is complicated to set up. The deployment time depends on the customer. Some customers have a deployment time of six to seven months, while others have a deployment time of two months. The process involves an assessment for a month, then a low-level design for another month.
What's my experience with pricing, setup cost, and licensing?
FortiWeb has a good presence because of its price.
What other advice do I have?
We are integrators with all the product certifications. We have a good team. We prefer assessment and low-level design before starting with the project.
I rate FortiWeb Web Application Firewall an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Security Architect at Appzone Group
Helps us to view all of our logs on one platform
Pros and Cons
- "The fact that I can log into the platform and see everybody, see logs, authentication failure, and see everything on one platform, is the most valuable feature."
- "The technical support team is bad."
What is our primary use case?
I have a multi-cloud environment. I have a production workload in Nigeria, with some data centers in Continental Europe and in the East US in multiple regions.
We have two different public clouds, AWS and Azure. Because of how Fortinet works, we connect to our customers via a remote access VPN.
What is most valuable?
The fact that I can log into the platform and see everybody, see logs, authentication failure, and see everything on one platform, is the most valuable feature.
Emails can be configured, and text messages can be sent via the mobile app.
It is a cheap solution.
What needs improvement?
The user interface can be improved. Also, there are authentication failures that need improvement in the next release.
For how long have I used the solution?
How are customer service and support?
The technical support team is bad.
How would you rate customer service and support?
Neutral
What other advice do I have?
I would rate the overall solution a eight out of ten due to the support and user interface issues.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cyber Security Analyst at Link3 Technologies
An useer-friendly solution with easy configuration
Pros and Cons
- "The tool's HTTP traffic, website fixing, and blocking are fantastic. It is user-friendly with easy configuration."
- "FortiWeb Web Application Firewall needs to improve its performance."
What is most valuable?
The tool's HTTP traffic, website fixing, and blocking are fantastic. It is user-friendly with easy configuration.
What needs improvement?
FortiWeb Web Application Firewall needs to improve its performance.
What do I think about the scalability of the solution?
FortiWeb Web Application Firewall is scalable.
How are customer service and support?
The tool's tech support is good.
How was the initial setup?
The tool's installation is straightforward.
What's my experience with pricing, setup cost, and licensing?
FortiWeb Web Application Firewall is not expensive.
What other advice do I have?
I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: November 2024
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