Leaderboard for Genesys Cloud CX
Check out the members with the highest scores who have reviewed Genesys Cloud CX.
#1. Daniel Calatrava
85
Points
Genesys Cloud Consultant / Software Engineer at Hightelecom
Reviewed Genesys Cloud CX:
A stable solution with automatic server backup, that is scalable, with low maintenance
#2. RohitYadav
135
Points
Global Lead CTI Engineer at a tech services company
Reviewed Genesys Cloud CX:
Valuable predictive engagement and gamification features with good inbound functionality
#3. Manan Gupta
135
Points
Management Consulting Analyst at a consultancy
Reviewed Genesys Cloud CX:
Offers excellent scalability and is user-friendly
#4. ABHAY MISRA
135
Points
Senior Principal Consultant at Moksa Technologies Pvt. Ltd.
Reviewed Genesys Cloud CX:
Offers built-in AI functionality, broad third-party integrations, out-of-the-box AI features and…
#5. Mohd Omar
125
Points
Contact Center Chief Specialist at Department of Finance - Dubai
Reviewed Genesys Cloud CX:
Accurate predictions enhance operations, but integration and support need improvement
#6. reviewer2032359
120
Points
Senior Genesys Engineer at a tech vendor
Reviewed Genesys Cloud CX:
More efficient and easier to use than on-premise competitors; more affordable because of its…#7. David Blackshaw
120
Points
Genesys Consultant at Virgin Media
Reviewed Genesys Cloud CX:
No restrictions on what the solution can do; new integrations with other cloud solutions#8. reviewer2315763
120
Points
Product Manager at a computer software company
Reviewed Genesys Cloud CX:
An omnichannel solution that helps with workforce management and quality assessments for recordings 
#9. Jesus-Flores
85
Points
Subject matter expert at a tech services company
Reviewed Genesys Cloud CX:
A complete cloud solution that has a chatbot feature and is reliable, available, and elastic
#10. Mohammed Khaleel
85
Points
Senior CX Genesys Systems Engineer at Jathwa
Reviewed Genesys Cloud CX:
Easy to use with great features and good integration capabilities