Leaderboard for Genesys Cloud CX
Check out the members with the highest scores who have reviewed Genesys Cloud CX.
#1. Manan Gupta
135
Points
Management Consulting Analyst at a consultancy
Reviewed Genesys Cloud CX:
Offers excellent scalability and is user-friendly
#2. ABHAY MISRA
135
Points
Senior Principal Consultant at Moksa Technologies Pvt. Ltd.
Reviewed Genesys Cloud CX:
Offers built-in AI functionality, broad third-party integrations, out-of-the-box AI features and…
#3. Mohd Omar
125
Points
Contact Center Chief Specialist at Department of Finance - Dubai
Reviewed Genesys Cloud CX:
Accurate predictions enhance operations, but integration and support need improvement
#4. AB370
125
Points
Manager, Customer Experience Country (France) at Stellantis
Reviewed Genesys Cloud CX:
Enhanced customer interaction with integrated CTI improves service operations
#5. reviewer2315763
120
Points
Product Manager at a computer software company
Reviewed Genesys Cloud CX:
An omnichannel solution that helps with workforce management and quality assessments for recordings #6. PeterDunkley
110
Points
BA at Rise Asia Technology Limited
Reviewed Genesys Cloud CX:
Real-time analytics enhances decision-making through improved visibility