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Engineering Specialist at True Corporation
Real User
Offers high performance solution and good customer service.
Pros and Cons
  • "A good high-performance solution."
  • "Lacks decent cloud management."

What is our primary use case?

We use H3C for networking, the connectivity between devices. We are integrators and I'm a pre-sales manager. 

What is most valuable?

H3C is a well-known brand product and a good high-performance solution. They provide good customer service. 

What needs improvement?

I'd like to see better cloud management.

For how long have I used the solution?

I've been using this solution for five years. 

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Ethernet Switches
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What do I think about the scalability of the solution?

The solution is scalable and suitable mostly for medium size companies. 

How are customer service and support?

We have occasionally used the support but I'd prefer to see some local support offered. 

How was the initial setup?

The initial setup is quite simple and it takes about 10 minutes to implement a vendor switch. We also provide maintenance and support for our customers. 

What other advice do I have?

Having a roadmap of H3C is the important thing for a good customer experience.

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Updated: November 2024
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Ethernet Switches
Buyer's Guide
Download our free Ethernet Switches Report and find out what your peers are saying about H3C, Cisco, Huawei, and more!