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reviewer1253394 - PeerSpot reviewer
Solutions Architect at a tech services company with 1,001-5,000 employees
Real User
Good pricing and works well, but it is old-fashioned and should be replaced with something new
Pros and Cons
  • "The pricing of this solution is good, which is an advantage that positions this product well."
  • "I do not like Hitachi NAS because it's an old-school NAS solution, compared to the other, newer-type solutions such as Isilon from Dell or Qumulo."

What is our primary use case?

I am working for a reseller and this is one of the solutions that I have experience in dealing with. This is a NAS gateway solution that provides access to storage that is externally attached.

What is most valuable?

The pricing of this solution is good, which is an advantage that positions this product well.

What needs improvement?

I do not like Hitachi NAS because it's an old-school NAS solution, compared to the other, newer-type solutions such as Isilon from Dell or Qumulo. It is an old-school gateway NAS solution, so for me, it is not good.

For how long have I used the solution?

I have been familiar with Hitachi NAS for about two years.

Buyer's Guide
NAS
January 2025
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Which solution did I use previously and why did I switch?

I have experience with several NAS solutions including those by HP, Dell, NetApp, and Hitachi.

What's my experience with pricing, setup cost, and licensing?

This solution is priced well and there are no costs in addition to the standard licensing fees.

What other advice do I have?

It is not possible to improve upon this solution. Rather, they should just create a new product to completely replace this one.

Overall, this is a good product for what it is, but it is old-school. I would completely renew the product. It works nicely, but I would not recommend it for the same reason that people don't buy old-fashioned clothes.

I would rate this solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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it_user225426 - PeerSpot reviewer
Storage Solutions Consultant at a insurance company with 501-1,000 employees
Vendor
Some bugs cause issues but I love the ASIC architecture behind it.

What is most valuable?

  • Performance
  • Replication
  • You can use any type of storage as a backend
  • Mixed NFS/CIFS file services

How has it helped my organization?

  • Higher performance
  • File-server consolidation
  • Ability to create a mixed NFS/CIFS (Samba style) file services solution

What needs improvement?

  • Better QA
  • Reporting
  • Better quota management
  • Ability to backup with all snapshots included.
  • Ability to snapshot a file system in the DR site while replicating with JetMirror
  • Better documentation
  • Better community

For how long have I used the solution?

I've used it for two to three years.

What was my experience with deployment of the solution?

It had some ridiculous bugs during deployment.

What do I think about the stability of the solution?

We have had two stability issues:

  • We had a bad software version that used to randomly crash both nodes in a cluster
  • File system corruption after activating in DR site

What do I think about the scalability of the solution?

No issues yet.

How are customer service and technical support?

Customer Service:

It's at a fair level but has bad documentation.

Technical Support:

It's fair.

Which solution did I use previously and why did I switch?

I previously used Netapp's solution, but this was for a different customer.

How was the initial setup?

It’s relatively easy to setup and install.

What about the implementation team?

We used a mix of a vendor team along with an in-house team. The vendor team was good.

What was our ROI?

We got the equipment via a large storage accusation for almost free so no ROI was needed.

Which other solutions did I evaluate?

No, not for this particular customer.

What other advice do I have?

Some bugs cause issues but I love the ASIC architecture behind it. I actually uncovered some hidden ASICs in the hardware. Version 8 features didn’t include in-line de-duplication (it uses an ASIC) which was later uncovered in version 10 or so. It’s nice to find out about added functionality with version upgrades at no extra cost with as little to no performance degradation using this ASIC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NAS
January 2025
Find out what your peers are saying about Hitachi Vantara, NetApp, Dell Technologies and others in NAS. Updated: January 2025.
838,713 professionals have used our research since 2012.
Mir Gulzar Ahmed - PeerSpot reviewer
IT Manager at Synergy Computers
Reseller
Top 5Leaderboard
Needs standalone functionality but provides a robust NAS solution for existing SAN environments
Pros and Cons
  • "It creates a NAS environment on top of Hitachi SAN, which facilitates customers who need NAS protocols along with their existing SAN portfolio."
  • "The Hitachi storage platform is highly scalable and highly available."
  • "I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity."
  • "The Hitachi NAS Platform is too complicated, not simple, and not cost-effective, sometimes being inappropriate for most situations."

What is our primary use case?

We are using Hitachi NAS Platform in conjunction with NetApp, Fujitsu, and other server and storage solutions. These solutions are deployed for our storage and software solution needs.

What is most valuable?

The Hitachi NAS Platform is sold with Hitachi SAN. It provides Network Attached Storage (NAS) protocols on top of the existing SAN infrastructure. It creates a NAS environment on top of Hitachi SAN, which facilitates customers who need NAS protocols along with their existing SAN portfolio.

What needs improvement?

I would suggest that Hitachi make a NAS box that can work independently, without relying on SAN connectivity. The current solution only suits customers who already have a Hitachi SAN environment and want to add NAS protocols like NFS and CIFS. 

It's not suitable for customers without an existing SAN, as they would first need to acquire the SAN infrastructure before adding NAS functionality.

For how long have I used the solution?

We have been dealing with Hitachi for almost one decade.

What do I think about the scalability of the solution?

The Hitachi storage platform is highly scalable and highly available. However, the scalability of the NAS environment is limited since it is dependent on the SAN's scalability. A NAS environment requires a conjunction of two devices: the SAN box and filers attached together. Therefore, the scalability of the NAS directly depends on the scalability of the SAN.

What's my experience with pricing, setup cost, and licensing?

The pricing for the Hitachi NAS is higher compared to other NAS solutions since the NAS protocol is provided on top of the existing SAN environment, requiring an additional device for NAS functionality. This makes it very costly and sometimes not appropriate.

Which other solutions did I evaluate?

I recommend considering NetApp for a unified storage solution or Dell EMC for a cost-effective solution. NetApp is well-suited for SAN and NAS requirements with better features and is cost-effective. Dell EMC may be a better choice in terms of cost yet lacks some feature sets compared to NetApp.

What other advice do I have?

The Hitachi NAS Platform is too complicated, not simple, and not cost-effective, sometimes being inappropriate for most situations. 

I would not recommend it, as it's a costly feature addon rather than a standalone solution. 

I would rate the Hitachi NAS functionality as five out of ten. 

NetApp is recommended for a unified solution with richer features and scalability, especially for those needing ransomware protection, data availability guarantee, and data loss protection.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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