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reviewer1253394 - PeerSpot reviewer
Solutions Architect at a tech services company with 1,001-5,000 employees
Real User
Good pricing and works well, but it is old-fashioned and should be replaced with something new
Pros and Cons
  • "The pricing of this solution is good, which is an advantage that positions this product well."
  • "I do not like Hitachi NAS because it's an old-school NAS solution, compared to the other, newer-type solutions such as Isilon from Dell or Qumulo."

What is our primary use case?

I am working for a reseller and this is one of the solutions that I have experience in dealing with. This is a NAS gateway solution that provides access to storage that is externally attached.

What is most valuable?

The pricing of this solution is good, which is an advantage that positions this product well.

What needs improvement?

I do not like Hitachi NAS because it's an old-school NAS solution, compared to the other, newer-type solutions such as Isilon from Dell or Qumulo. It is an old-school gateway NAS solution, so for me, it is not good.

For how long have I used the solution?

I have been familiar with Hitachi NAS for about two years.

Buyer's Guide
NAS
February 2025
Find out what your peers are saying about Hitachi Vantara, NetApp, Dell Technologies and others in NAS. Updated: February 2025.
842,296 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

I have experience with several NAS solutions including those by HP, Dell, NetApp, and Hitachi.

What's my experience with pricing, setup cost, and licensing?

This solution is priced well and there are no costs in addition to the standard licensing fees.

What other advice do I have?

It is not possible to improve upon this solution. Rather, they should just create a new product to completely replace this one.

Overall, this is a good product for what it is, but it is old-school. I would completely renew the product. It works nicely, but I would not recommend it for the same reason that people don't buy old-fashioned clothes.

I would rate this solution a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Adeniyi Oluwole - PeerSpot reviewer
Senior Product Manager at Mitsumi Nigeria Limited
Reseller
It's more scalable than most platforms because of its solid virtualization features
Pros and Cons
  • "Hitachi is reliable with high availability and solid performance. It performs well regardless of the workload."
  • "Hitachi could be more flexible and have a simpler management interface."

What is our primary use case?

I don't work directly with the product. I am selling it. 

What is most valuable?

Hitachi is reliable with high availability and solid performance. It performs well regardless of the workload.

What needs improvement?

Hitachi could be more flexible and have a simpler management interface. 

For how long have I used the solution?

I have been selling Hitachi since 2015.

What do I think about the stability of the solution?

Hitachi has a strong engineering culture, so it's always dependable. 

What do I think about the scalability of the solution?

Hitachi is more scalable than competing solutions. One of its strongest features is virtualization. The platform can add stable storage from third-party products.

How are customer service and support?

The companies I work with tell me they've had good experiences with Hitachi support and that the support engineers are always available. 

How was the initial setup?

Hitachi has a strong engineering orientation, so the products are easier to deploy than competing solutions. Hitachi has an engineering culture focused on best practices and compliance. Deployment shouldn't be an issue. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
NAS
February 2025
Find out what your peers are saying about Hitachi Vantara, NetApp, Dell Technologies and others in NAS. Updated: February 2025.
842,296 professionals have used our research since 2012.
it_user225426 - PeerSpot reviewer
Storage Solutions Consultant at a insurance company with 501-1,000 employees
Vendor
Some bugs cause issues but I love the ASIC architecture behind it.

What is most valuable?

  • Performance
  • Replication
  • You can use any type of storage as a backend
  • Mixed NFS/CIFS file services

How has it helped my organization?

  • Higher performance
  • File-server consolidation
  • Ability to create a mixed NFS/CIFS (Samba style) file services solution

What needs improvement?

  • Better QA
  • Reporting
  • Better quota management
  • Ability to backup with all snapshots included.
  • Ability to snapshot a file system in the DR site while replicating with JetMirror
  • Better documentation
  • Better community

For how long have I used the solution?

I've used it for two to three years.

What was my experience with deployment of the solution?

It had some ridiculous bugs during deployment.

What do I think about the stability of the solution?

We have had two stability issues:

  • We had a bad software version that used to randomly crash both nodes in a cluster
  • File system corruption after activating in DR site

What do I think about the scalability of the solution?

No issues yet.

How are customer service and technical support?

Customer Service:

It's at a fair level but has bad documentation.

Technical Support:

It's fair.

Which solution did I use previously and why did I switch?

I previously used Netapp's solution, but this was for a different customer.

How was the initial setup?

It’s relatively easy to setup and install.

What about the implementation team?

We used a mix of a vendor team along with an in-house team. The vendor team was good.

What was our ROI?

We got the equipment via a large storage accusation for almost free so no ROI was needed.

Which other solutions did I evaluate?

No, not for this particular customer.

What other advice do I have?

Some bugs cause issues but I love the ASIC architecture behind it. I actually uncovered some hidden ASICs in the hardware. Version 8 features didn’t include in-line de-duplication (it uses an ASIC) which was later uncovered in version 10 or so. It’s nice to find out about added functionality with version upgrades at no extra cost with as little to no performance degradation using this ASIC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user