I am impressed with the product's antivirus features, strong encryption, policy implementation and easier installation.
Manager Consulting Services at DWP Technologies
A firewall solution with advantages like antivirus features, strong encryption, policy implementation and easier installation
Pros and Cons
- "I am impressed with the product's antivirus features, strong encryption, policy implementation and easier installation."
- "The tool does not have web functionality. It needs to also have high end firewalls."
What is most valuable?
What needs improvement?
The tool does not have web functionality. It needs to also have high end firewalls.
For how long have I used the solution?
I have been working with the product since 2017.
What do I think about the stability of the solution?
I would rate the solution's scalability an eight out of ten.
Buyer's Guide
Huawei NGFW
November 2024
Learn what your peers think about Huawei NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the scalability of the solution?
I would rate the solution's scalability a nine out of ten. It has no issues with scalability since they have different options.
How was the initial setup?
The solution's initial setup is easy.
What about the implementation team?
My clients manage the deployment themselves.
What other advice do I have?
The product is mostly for enterprises. I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Solution Architect at STBL
Robust customer engagement , good lifetime support, and helpful updates
Pros and Cons
- "The operational management dashboard is easy to use for the customers."
- "Huawei should improve their threat intelligence."
What is our primary use case?
I am working as a solution architect in my organization. Whenever we design a total network infrastructure, for ensuring the overall network security, we provide the firewall.
If the client is asking for an internet firewall, we provide them with one. If they aren't using it for the internet, we offer them separate solutions. The reason behind offering Huawei firewall is strictly based on the customer requirements, and sometimes they want the brand.
We also have a target to meet since we are a partner, so we pitch them.
What is most valuable?
The operational management dashboard is easy to use for the customers.
What needs improvement?
Huawei should improve their threat intelligence. They need to have a more diversified platform and continuously update it with information from all vendors. Without diversified threat intelligence, it is challenging to survive in the market.
For how long have I used the solution?
I have about three years of experience working with the solution.
What do I think about the stability of the solution?
On a scale of one to ten, I can give it a seven out of ten.
What do I think about the scalability of the solution?
In terms of scalability, I'd rate it six out of ten.
How are customer service and support?
Technical support from Huawei is a ten. They are frequently engaged with global teams.
How would you rate customer service and support?
Positive
How was the initial setup?
I am not engaged in the implementation part, so I cannot say how complicated it is compared to other solutions to implement or configure.
What was our ROI?
The ROI has been quite good. They offer a minimum of three years, including a warranty. I have seen customers use it for at least five years without any problems.
For security products, they have a good amount of lifetime support, and some devices will be supported up to 2031. I believe if they provide updates for security patches and software updates for at least six to seven years, it's a good product.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite cheap compared to other NGFWs like Palo Alto or Cisco.
What other advice do I have?
Based on my experience, I would recommend Huawei NGFW to other people.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Oct 31, 2024
Flag as inappropriateBuyer's Guide
Huawei NGFW
November 2024
Learn what your peers think about Huawei NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Chief Information Security Officer at Scil Animal Care Company S.r.l.
It's reliable and simple to use
Pros and Cons
- "Huawei support is excellent. I rate it 10 out of 10."
- "One issue is integration. Huawei can't detect Indicators of Compromise (IoC). I can get a lot of information about security, but can't automatically input the EP, domain URL, and file hashes I get from Hackersworld into my blocklist."
What is our primary use case?
We use Huawei for a firewall and router switching with some components of our network. It's the first line of defense for our infrastructure. Our USG protects the navigation and communication of a lots of people. We have a big fiber channel network with more than 600 kilometers of fiber.
We have our environment and our technical needs, and if those can't be met by our base configuration we need to seek out an additional solution with extra features. In USG, we have both BBN and OBBN as well as some additional security features, like ATS and anti-spam.
What is most valuable?
We have a lot of experience with the Huawei firewall, so we understand it well.
What needs improvement?
One issue is integration. Huawei can't detect Indicators of Compromise (IoC). I can get a lot of information about security, but can't automatically input the EP, domain URL, and file hashes I get from Hackersworld into my blocklist.
It's a limitation. I have raised this issue with Huawei, but the feature isn't anywhere on the roadmap at the moment. I must manually input the rules, but the firewall has limits on the number of rules you can enter. The firewall hangs once you reach that limit.
It's it a big problem for us, but we are almost able to solve it. We are switching to another solution because Huawei doesn't have the security feature we need on its roadmap.
For how long have I used the solution?
We've been using Huawei for five or six years.
What do I think about the scalability of the solution?
This product is at the end of its life, so I don't think it could be scale up. I'm not sure because I haven't verified it.
How are customer service and support?
Huawei support is excellent. I rate it 10 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Because five or six years ago, we added a next-generation firewall like USG. It was a traditional firewall in that period. And now, we are going to another solution because we need more feature again.
How was the initial setup?
I don't remember much about the deployment because it was several years ago, but I can say that Huawei was easy to deploy and only took a few days. We converted our old firewall and configured it.
What about the implementation team?
We deployed it ourselves.
Which other solutions did I evaluate?
We haven't yet decided which solution we are going to use next, but we have two goals. The first is automation of IOC rules. The second is the native integration with our SIEM, which Huawei doesn't have.
It's another big limitation because the Syslog of the firewall is a world in itself. It's difficult to understand how many kind of rules there are in the Syslog. It's difficult to integrate completely if the communication of the Syslog from the SIEM isn't automatic and native.
What other advice do I have?
I rate Huawei NGFW eight out of 10. It's an excellent product that's stable and simple to use. I don't have anything bad to say about Huawei, but it's only a partial solution for my total needs.
It's a good product if you don't need a specific security feature. Huawei has its own IoC solution, so they give the customer the opportunity to connect the firewall to a central Huawei system that accepts the IoC data. It could be good for an organization that doesn't have their own security dataset. I have a threat-sharing system, so I would like to use mine, but it's not possible.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at Malam Engineering PLC
Provides good firewall performance and networking operations but could be more stable
Pros and Cons
- "The most useful feature is the performance of the firewalls and networking operations."
- "The solution isn't cheap. It's market price."
What is our primary use case?
The solution is deployed on-premises.
What is most valuable?
The most useful feature is the performance of the firewalls and networking operations.
For now, we're using Huawei for small and medium enterprises. They're working excellently for now.
For how long have I used the solution?
I have used Huawei for two years.
What do I think about the stability of the solution?
I would rate the stability as eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability as 10 out of 10.
How are customer service and support?
Technical support is good. I would rate them as seven out of ten.
How was the initial setup?
I would rate the initial setup as seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution isn't cheap. It's market price.
Which other solutions did I evaluate?
We've also been working with Cisco.
We chose Huawei because of a customer requirement.
What other advice do I have?
I would rate this solution as seven out of ten.
I would recommend the solution to any customer. The performance is good, and it can deliver requirements.
It's an excellent competitive solution that has equivalent and sometimes better features compared to vendors such as Cisco and Arista.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Section Head Project Planning and Management. /Lead Network and Security Engineer at a government with 1,001-5,000 employees
Quite stable with good security and holds its own against other products in terms of functionality
Pros and Cons
- "The security is good. It's as effective as anything else on the market."
- "The solution requires a more interactive dashboard. That would make it easier than playing with configurations the way we have to now."
What is most valuable?
We are still really just using the third party NIB and IDS for monitoring. As for the integrated platform, we haven't upgraded the new one.
We've just been playing Huawei initially. Only now are we doing the Huawei firewall call integration and we haven't actually completed that portion yet.
The security is good. It's as effective as anything else on the market.
What needs improvement?
The support could be improved. As we've gone along, we've realized the support is not effective due to the contracts we have. They need to offer more support upfront, no matter what contract you have.
The solution requires a more interactive dashboard. That would make it easier than playing with configurations the way we have to now.
It would be better if upgrading the solution was easier.
The solution needs four-way deployments and dashboard confirmation.
The product should be able to integrate with products like Ansible.
What do I think about the stability of the solution?
The stability of the solution is good. It doesn't crash or freeze, and I don't recall experiencing bugs or glitches. It's reliable. Most of our integrations have been okay.
How are customer service and technical support?
Without a proper contract in place, you can't really access the technical support you need. We haven't been satisfied with the level of service we've received.
Which solution did I use previously and why did I switch?
I'm also experienced with pfSense, Barracuda, and more of Cisco enterprise firewalls, as well as ASA.
I believe that, although Huawei seems to hold its own against most other products, there are features of Cisco Firepower in particular that don't exist on Huawei's solution.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay, however, support comes as a separate contract, and, if it expires, it can cause issues like what we are facing right now, where you need support and you don't have a contract in place and therefore can't get the help you require.
It's costly, in terms of the support contract. We'd prefer a solution that allowed us toe update or upgrade incrementally and had the support there and ready to go.
In our case, as well, it's a whole setup and not just an appliance, which is maybe why the pricing is so high and why we are facing difficulties.
What other advice do I have?
I haven't worked too closely with the solution, so I don't understand its full capacity.
We have an entire Huawei architecture center. We do have equipment on the firewall side, run by Huawei, however, we haven't upgraded so far, we're just doing it to run parallel assistance with Cisco.
We just need support from Huawei but we have not paid for the support yet, and we're lacking in that space. For that reason, we're trying to run another Cisco solution.
Due to the fact we are a government organization, we need to only use an on-premise solution, although we are planning to integrate into the public cloud.
I'd rate the solution eight out of ten. It's capabilities, at the end of the day, are quite good. However, we prefer Cisco, as it has a very good support system and users can upgrade incrementally more easily.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Of Professional Services at ITE
Easy to implement and provides good technical support
Pros and Cons
- "The solution's implementation is pretty easy."
- "Huawei NGFW should have better reporting and a dashboard for the visibility of traffic."
What is most valuable?
The solution's implementation is pretty easy.
What needs improvement?
Huawei NGFW should have better reporting and a dashboard for the visibility of traffic. Right now, everyone is looking for dashboards and single-click reporting.
How are customer service and support?
I rate the solution’s technical support a seven or eight out of ten. I rate the technical support team's response time a seven out of ten. I rate the support team's product knowledge an eight or nine out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I also work with other products like Cisco, Fortinet, Barracuda, and Sophos.
What about the implementation team?
We implemented the solution for a service provider and got support from Huawei for some difficulties we might have faced.
What other advice do I have?
Banks in Pakistan are actively migrating to Huawei NGFW. We are implementing end-to-end Huawei routing and switching for one of the biggest banks in Pakistan. I would not recommend Huawei NGFW for SMBs (small and medium-sized businesses). In Pakistan, customers look for local support, easy availability of technical resources, and certified resources in the local market.
Currently, we haven't found many certified resources from Huawei for small companies. All the implementation is done by Huawei partners or distributors. Only Huawei partners have certified resources in the local market. The product is new, and Huawei might release some certifications that can give a hands-on.
Overall, I rate the solution seven and a half to eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Mar 11, 2024
Flag as inappropriateInformation Systems Infrastructure Manager at a comms service provider with 1,001-5,000 employees
Can help during implementation, however, offers bad documentation and technical support is not helpful
Pros and Cons
- "Huawei was able to assist us in the installation of their product. The installation was very fast."
- "The documentation needs to be improved. When they retire old models, they also retire the documentation. However, if you are still using an older model, you still need access to that documentation. And yet, they go ahead and removed it. It's gone. You are therefore stuck with a device with no documentation and technical support that isn't very helpful as they also remove support assistance as well."
What is most valuable?
Huawei was able to assist us in the installation of their product. The installation was very fast.
What needs improvement?
The usage for the data center wasn't that good. It needs to be improved.
The support is not very good.
The documentation needs to be improved. When they retire old models, they also retire the documentation. However, if you are still using an older model, you still need access to that documentation. And yet, they go ahead and removed it. It's gone. You are therefore stuck with a device with no documentation and technical support that isn't very helpful as they also remove support assistance as well. They tend to use this method to force you into upgrading.
However, even in newer models, we've noticed the documentation isn't the best. It's very limited across the board.
For how long have I used the solution?
We've been using the product for about two and a half years at this point. We started using it somewhere between 2016 and 2018.
What do I think about the scalability of the solution?
The scalability isn't that great. On top of that, if you want to expand, you need to buy more of the product.
90% of the telecommunication equipment in our organization is Huawei, so it has been used quite extensively.
How are customer service and technical support?
Their technical support needs to be much better. We couldn't get help when we needed it. We haven't been satisfied with their level of service.
Which solution did I use previously and why did I switch?
We used to use Cisco's ASA Firewall, however, we discontinued it seven years ago.
We've also stopped using Huawei and are now using Sophos.
How was the initial setup?
The initial setup was pretty straightforward and the deployment was relatively quick due to the fact that we had assistance from Huawei.
What about the implementation team?
We had direct assistance from Huawei.
What's my experience with pricing, setup cost, and licensing?
The licensing was a cause of concern for us. The price ended up being quite high. We weren't expecting it.
What other advice do I have?
We're just customers.
We're using the latest version of the solution.
We haven't been too satisfied with the solution and so we have decided to move from it to Sophos.
I wouldn't recommend the solution. We've had a lot of issues with licensing and support, among other concerns.
Overall, I'd rate the solution four out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A stable tool that protects an organization’s network and has a good user interface
Pros and Cons
- "The UI is quite good."
- "The solution could be cheaper."
What is our primary use case?
I use the product to protect the network.
What is most valuable?
The UI is quite good. I don't need to remember all the command lines, and it's easier for me to update the policies and rules on the firewall.
What needs improvement?
The solution could be cheaper.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The tool works fine. It has been up and running for three years without a single downtime.
What do I think about the scalability of the solution?
Only two people use the solution in our organization.
How are customer service and support?
I have contacted the support team before deployment. The product is quite stable, so I didn’t have to contact support after deployment. I don’t use complex functions.
Which solution did I use previously and why did I switch?
I have used Sangfor. I started using Huawei because the company decided to switch to Huawei.
How was the initial setup?
The initial setup is quite easy.
What's my experience with pricing, setup cost, and licensing?
The product is not expensive. It is moderately priced.
What other advice do I have?
I will recommend the tool to others. I am quite satisfied with the product. Overall, I rate the tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: November 2024
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