We are using this solution with enterprise customers for ETL (Extract, Transform and Load). The clients are just using it for retail processes.
Managing Director at a tech services company with 11-50 employees
An extract, transform and load solution that is difficult to set up but stable once you do
Pros and Cons
- "Once you have Infosphere up and running properly, it is stable."
- "The setup is extremely difficult."
- "The pricing should be lower."
What is our primary use case?
What is most valuable?
The ETL features are the most valuable to our clients.
What needs improvement?
The product is pretty complex to set up. I think it is quite expensive. So, the set up could be simplified and the price could be brought in line.
For how long have I used the solution?
I have been using IBM Infosphere for 20 years.
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What do I think about the stability of the solution?
Once you have Infosphere up and running properly, it is stable.
What do I think about the scalability of the solution?
The product is definitely scalable.
Which solution did I use previously and why did I switch?
We previously worked with DataStage Informatica, we worked with Talend, we worked with SSIS, we looked at a lot of things in the course of providing solutions for customers.
We probably work with SSIS (SQL Server Integration Services) more often because it is cheaper and easier to get hold of. More clients run SSIS than most of the others, but then most clients do not have massive workloads that require something more robust.
How was the initial setup?
It is quite a complex tool to set up properly in any environment. It requires someone who has experience with the product.
What other advice do I have?
My advice for anyone considering IBM Infosphere Datastage is to use a decent consulting house to help you once you get around to committing to the product. Do not assume that you will be able to go at this alone unless you have an extremely talented staff.
On a scale from one to ten (where one is the worst and ten is the best), I would rate this product as a seven-out-of-ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Enterprise and Information Architect at a tech consulting company with self employed
It's a good and stable product but performance monitoring could be improved
Pros and Cons
- "ETL is the most valuable feature."
- "There are three things that could improve - the cloud, monitoring and cloud integration. It's a solid product but not a modern one and of course it depends what you're looking for."
What is our primary use case?
I'm an enterprise and information architect, and we're a customer of IBM. I personally don't use the product but assist companies in the market do for making the integration picture and design.
What is most valuable?
ETL is the most valuable feature, extract, transform and load.
What needs improvement?
I think that performance monitoring could be improved. I know that my colleagues don't give good monitoring. I'm not sure if it's because of the product or because they don't do it normally, but performance monitoring is an issue. I also believe integration with the cloud is not so clear. It's typically a heavy system that people install on-premise. You can install it in the cloud, but it's not so straightforward. You don't find a lot of information unless you go to the IBM cloud. I think IBM is behind in cloud strategy, we would like to put it in the cloud, but there isn't much information about that.
There are three things that could improve - the cloud, monitoring and cloud integration. It's a solid product but not a modern one and of course it depends what you're looking for.
For how long have I used the solution?
I've been using this product for 15 years.
What do I think about the scalability of the solution?
In the company I'm working with now you can see it's scalable.
How are customer service and technical support?
We've been using the product a long time and hardly need technical support, which is great. We have very few problems.
How was the initial setup?
I've never done an installation but I believe it's relatively complex, IBM usually is.
What other advice do I have?
I think DataStage is a product that one should look at as a good candidate in this segment.
I would rate this product a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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November 2024
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Technical Partner Manager at a tech services company with 1,001-5,000 employees
Good for extracting data from different sources but it has a complicated interface
Pros and Cons
- "The most valuable feature is the product's versatility to inject data."
- "The interface needs improvement. It is really too technical. That is the main problem."
What is our primary use case?
My customers use it. I don't use this solution. It's used to extract data from several different sources, as well as to store data and load it into a data warehouse.
What is most valuable?
The most valuable feature is the product's versatility to inject data.
What needs improvement?
The interface needs improvement. It is really too technical. That is the main problem.
In the next release, they could offer more connectors with the new database, especially cloud databases.
For how long have I used the solution?
We've been using this solution for five or six years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It depends on project and the customer. Mostly, we have three or four developer users. Maybe three people maintain the solution.
How are customer service and technical support?
Their technical support is very good.
Which solution did I use previously and why did I switch?
We used Microsoft Talend previously.
How was the initial setup?
The initial setup is quite complex. Actually, it is probably very quick to deploy, but a difficult project. Typical projects about ETL or extracting some information take dozens of days.
What other advice do I have?
Try to do a lot of training before beginning the project.
I would rate this solution as seven out of ten because I think there are some problems with the design of the interface. They should also develop new connectors. The solution is quite complex for people and you need a lot of training to use it.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Head of IT Integration & Finance Transformation at a financial services firm with 5,001-10,000 employees
Great flexibility with full delivery integration
Pros and Cons
- "Offers great flexibility."
- "Currently lacking virtualization ability."
What is our primary use case?
The most powerful use of this solution is for full delivery integration. Aside from the ETL aspect, it makes data lineage. We are customers of IBM InfoSphere and I'm head of IT integration and finance transformation.
What is most valuable?
The key feature for me is the flexibility this solution offers.
What needs improvement?
The solution is currently lacking virtualization ability. If they were to include it, it could be a good evolution on this framework. I'd like to see an improvement in support and a more customer friendly and knowledgeable support staff.
For how long have I used the solution?
I've been using this solution for over 20 years.
What do I think about the scalability of the solution?
Scalability is a question of licensing, but it can definitely be done.
How are customer service and technical support?
Technical support could be better - more knowledgeable and customer friendly.
How was the initial setup?
We outsourced deployment to IBM and didn't have any issues. Implementation took about two weeks. We have between 20 and 30 users in the company and our maintenance is carried out by IBM.
What's my experience with pricing, setup cost, and licensing?
We pay an annual licensing fee.
Which other solutions did I evaluate?
Yes, we evaluated other tools, and this tool is competing internally with our PySQL development. It's a battle between code and local.
What other advice do I have?
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Specialist at a tech services company with 501-1,000 employees
It has valuable administrative features, particularly since I don't program in this environment, but avoid the Netezza adapter as it's poor.
Valuable Features
Anything that is administrative related, as I don't program in this environment.
Room for Improvement
The recovery feature. We had DS repos in a bad condition, but IBM couldn't recover it.
Use of Solution
I've been using it for one year.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
Mostly, I would give 9/10. I did have one bad experience, so that leaves a bad impression.
Technical Support:It's generally good, although sometimes I see a lot of confusion about how to resolve issues.
Initial Setup
It was complex.
Implementation Team
It was setup by an outside vendor.
Other Solutions Considered
No other options were evaluated.
Other Advice
Don't use the Netezza adapter, as it's poor
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Architect at a tech services company with 51-200 employees
It has unlimited database connectors and free-of-charge application connectors.
Valuable Features
- Unlimited database connectors and free-of-charge application connectors - Siebel in our case
- Lot of transformation components
- High scalability
Improvements to My Organization
It's standardized our batch integration.
Room for Improvement
It needs a better scheduling mechanism.
Use of Solution
I've been using it as a customer for six years.
Deployment Issues
We had no issues with the deployment.
Stability Issues
We had issues with Java on AIX platform (version 8.7) - currently migrated to Linux platform without issues.
Scalability Issues
It's highly scalable.
Customer Service and Technical Support
We have close contact with support in their Polish lab.
Initial Setup
The initial setup is easy as it's done through a web installation process with an HA setup option.
Pricing, Setup Cost and Licensing
Check the Information Server bundle offering, especially with InfoSphere Information Server for Data Integration.
Other Solutions Considered
Our customer checked AbInitio and Informatica PowerCenter – DataStage was best as it could be delivered quickest.
Other Advice
You should also look at Redbooks and DeveloperWorks articles for knowledge gathering.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a BP of IBM.
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