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PeerSpot user
Sales Engineer - Identity and Access Management at Sailpoint
Real User
Top 20
The single sign-on configurations support multiple types of configurations, including FSSO, HTTP, SAML.

What is most valuable?

The single sign-on configurations are unique to the product. They support multiple types of SSO configurations, including FSSO, HTTP, SAML. The most robust functionality for SSO is its EAI (External Authentication Interface) option. EAI allows customers to customize their authentication mechanisms as per their needs.

Access management for web resources is simple to configure but highly impenetrable. It can search all the resources in the protected system and allows you to manage user access with a few clicks.

How has it helped my organization?

The robust single sign-on feature allows business users to improve their productivity in their day-to-day tasks. It also provides end-user activity visibility on critical applications.

What needs improvement?

The user interface looks like it was designed for technical personnel only. The interface is part of the WebSphere Admin console. A lot of configuration, including those for SSO, are done through scripts and config files. The GUI could incorporate these configurations.

For how long have I used the solution?

I have used it for four years.

Buyer's Guide
IBM Tivoli Access Manager [EOL]
January 2025
Learn what your peers think about IBM Tivoli Access Manager [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

If we talk about out-of-the-box functionality, the product is highly stable. For the areas in which the product allows customization, stability is dependent on the quality of customization done.

What do I think about the scalability of the solution?

The product is highly scalable; very simple to increase the scale of deployment.

How are customer service and support?

IBM provides prompt support on any issues faced. IBM is willing to go an extra mile to help meet their customers’ requirements.

Which solution did I use previously and why did I switch?

This was the first product I have worked with.

How was the initial setup?

Initial setup in older versions was quite complex, but with the newer versions it is quite simple. The product also comes with a pre-configured appliance.

What's my experience with pricing, setup cost, and licensing?

I am more involved in the technical side, with limited knowledge of licensing and pricing.

Which other solutions did I evaluate?

I am part of an organization which is an IBM business partner and provides services using IBM products only.

What other advice do I have?

This product is highly recommended to meet access management and web single sign-on requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an IBM business partner.
PeerSpot user
PeerSpot user
Technical Lead at a tech services company with 10,001+ employees
Real User
Has provided more secure computing. Unfortunately, has many issues with deployment.

What is most valuable?

  • Junctions access control
  • Transparency to the user

How has it helped my organization?

Provided more secure computing.

What needs improvement?

The whole product could be made into one suite instead of multiple components which are essentially a part of the same infrastructure.

For how long have I used the solution?

Six years.

What was my experience with deployment of the solution?

Yes, the deployment has many issues like: the sequence of components installation, connectivity and most of all, certificates.

What do I think about the stability of the solution?

Yes, the applications depend on each other to function. Each application becomes a single point of failure.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

No solution was used previously.

How was the initial setup?

Many components needed to be installed with even more prerequisites. Each component had a sequence to follow.

What about the implementation team?

It was implemented by an in-house team.

Which other solutions did I evaluate?

We also looked at Siteminder.

What other advice do I have?

Go for Siteminder.

Disclosure: My company has a business relationship with this vendor other than being a customer: partners
PeerSpot user
Buyer's Guide
IBM Tivoli Access Manager [EOL]
January 2025
Learn what your peers think about IBM Tivoli Access Manager [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user634959 - PeerSpot reviewer
Security architect at a tech services company with 1,001-5,000 employees
Real User
It solves a lot of the problems with help desk calls and password resets.
Pros and Cons
  • "The Verify feature: A push method which customers are going for."
  • "Looking at their roadmap, they have a broad grasp of the security features which the industry needs."

How has it helped my organization?

  • More productive work for employees: They do not have to spend time on resetting passwords or spend time with help desk calls
  • Return on investment for companies: Many companies spend a lot of money on these help desk calls
  • It is a good solution for anyone to take to their enterprise and get a buy in
  • It is going to be more secure than the traditional password

What is most valuable?

  • The Verify feature: A push method which customers are going for
  • “Password-less” solution
  • A very good demo to look at
  • A very good solution to take to customers
  • Solves a lot of the problems with help desk calls and password resets
  • A very secure solution

What needs improvement?

I am pretty happy with the outcome so far this year. We have yet to hear from the customers. I have not updated it myself and I have not done any work with customers. Looking at their roadmap, they have a broad grasp of the security features which the industry needs.

What do I think about the stability of the solution?

I have not tested the stability yet. This is the first time that I have seen it. I cannot comment on the stability at this point.

What do I think about the scalability of the solution?

I can’t comment about scalability. This is the first time that I have heard about this technology. I would like to learn more about this offering and then I will know how stable and scalable it is.

How are customer service and technical support?

We haven’t used technical support yet. This solution has not yet been released. It is still just a demo and it is going to come out in the next few months.

Which solution did I use previously and why did I switch?

I have been with this technology for over ten years. I have been following all the developments closely. I know that it is a good solution for customers to invest in.

What other advice do I have?

My advice to colleagues is to try the solution.

When looking for a vendor, I want the following from them:

  • A good understanding of the technology
  • Knowledge of how it should be implemented
  • Knowledge of the right way of doing things
  • An understand of the roadmap for the next few years: This will make sure that customers do not have to make a U-turn later and redo things
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user178584 - PeerSpot reviewer
Senior Info Security Consultant at a tech services company with 10,001+ employees
Real User
Complex set-up but the WebSEAL reverse proxy is great for protecting your critical systems

What is most valuable?

  • WebSEAL
  • SSO

How has it helped my organization?

The WebSEAL reverse proxy is great for protecting your critical systems.

What needs improvement?

There is always room for improvement in all areas.

For how long have I used the solution?

On and off for five years.

What was my experience with deployment of the solution?

Yes, because there are so many moving parts it can often be difficult getting it right first time. Linux is more difficult than Windows but I feel Linux is more stable.

What do I think about the stability of the solution?

Not once it’s is installed.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Complex. Like I mentioned, there are so many moving parts and I had issues with DB2 installation and patching it up to latest versions. This seems typical but others may have had better experiences.

What about the implementation team?

Vendor. Their experience was phenomenal.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Try to install a few times on various platforms to familiarise yourself with any issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1062 - PeerSpot reviewer
Tech Support Staff at a tech company with 51-200 employees
Real User
IBM Tivoli Access manager is an SSO solution for an electronic business that manages (authentication and authorization) access to web services, applications hosted, and operating systems.

Valuable Features:

Tivoli access manager enables integration with user session management and Web Sphere Data Power in web services and web 2.0 environments.Authentication and authorization management for online business initiatives and portals implementations are centralized.Access controls for .NET, Java, Exchange servers and Microsoft Share point implementations are also centralized.Capabilities of advanced security are enhanced to support strong, flexible authentifications and authentications based on risks as well as critical internet vulnerabilities.Malicious, fraudulent, accidental behavior by staff and internal users are high level security threats that are prevented by Tivoli access manager.It also delivers Web SSO that is consistent with users on heterogeneous systems.

Room for Improvement:

You must be skilled to use Tivoli Access manager. I had to undergo training to use Tivoli access manager, which was another expense exclusive of the purchase, but it was worth it.

Other Advice:

Tivoli access manager securely manages access to critical data and applications to businesses, as well as convenient and fast access to systems by authorized users. It consists of a user registry and an authorization service, that includes an authorization engine and database, as well as a resource manager. It has a family for e-business, enterprise SSO, and operating systems. I have used it for two years now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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