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Head of Business Integration and Architecture at Jakala
Real User
Safely manages huge data quantities with reliability; enables an excellent data governance strategy
Pros and Cons
  • "Can manage a huge quantity of data and provide reliability."
  • "Requires an established data center because there is no option for software as a service."

What is our primary use case?

This solution is really the backbone of what we do. Informatica PowerCenter is one of the most used platforms for data governance in the banking and insurance industry. It's quite expensive so it's not used much outside the industry, but it's very reliable and strong in everything connected to data management and data governance strategy. For our industry, that is crucial. We are customers of Informatica and I'm the head of big data and solution architecture. 

What is most valuable?

From my point of view, the solution has two valuable features. It has the ability to manage a huge quantity of data along with a high level of reliability from a performance point of view. Secondly, it has all the tools and features within the platform to establish a real data governance strategy. That includes lineage data preparation, ETL, ELP, everything regarding monitoring and processes that are implemented in the platform. It's quite feature full in that regard.

What needs improvement?

The solution currently requires quite an established data center in place because there is no option for software as a service so the best option to install the platform is on-prem. I know Informatica is thinking about it because they are introducing a brand new platform for big data management, but it doesn't yet have the same level of features as PowerCenter. This is something they can improve on. There are some significant differences between the two platforms.

The other issue is price. I understand this is a high-level professional tool designed for big companies that have a great need for managing huge amounts of data and I understand these kinds of tools are quite expensive, but sometimes the cost is too high. Their focus is obviously a high-level market but I think there would be other companies who would want to use it but it's too expensive for them. 

I'd like to see improved on-prem support like Cloudera which is very oriented towards traditional databases, like Oracle, SQL Server and others. 

For how long have I used the solution?

We've been using this solution for five years. 

Buyer's Guide
Informatica PowerCenter
January 2025
Learn what your peers think about Informatica PowerCenter. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is clearly a stable solution, otherwise it would not be used in industries such as banking and insurance. Technically speaking, it's very stable and reliable. In my opinion, it's one of the most stable and reliable platforms for data governance.

How are customer service and support?

Technical support is good and a lot has improved over the years. 

Which solution did I use previously and why did I switch?

Most of my customers use solutions in the cloud so I've used Azure in AWS and GCP. There are lots of services, platform services, or software as a service, tools that are used for the same purposes or objectives, like data governance, data preparation, data integration. It's hard to compare because the environment is completely different and they have different issues. PowerCenter is quite a traditional technology. A product like Hadoop, for example, for storage and process management, has the same objectives but they are fulfilled in a completely different way.

How was the initial setup?

The initial setup is not so easy but once it's been deployed it's quite reliable from a performance point of view.

What other advice do I have?

My advice for this product is to be aware of what's involved and be sure about deploying and using it because it's a very technical tool, something you cannot buy and install in some weird brutal machine. It requires planning and has to be managed, not only in terms of using it, but also economically speaking, because of the cost.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at Genpact - Headstrong
MSP
An ETL tool with useful map links, work links, and workflows
Pros and Cons
  • "I found the map links, work links, and workflows valuable. They are important features."
  • "It would be better if I could do all the work within a single window. If I'm working on any mapping and if I have to switch to sessions, I have to open a new window altogether. If I have to get into workflows, I have to open a new window. It was also very expensive. In the next release, I would like it to be more user-friendly."

What is our primary use case?

I am using Informatica PowerCenter to upskill and learn to use new tools.

What is most valuable?

I found the map links, work links, and workflows valuable. They are important features.

What needs improvement?

It would be better if I could do all the work within a single window. If I'm working on any mapping and if I have to switch to sessions, I have to open a new window altogether. If I have to get into workflows, I have to open a new window. It was also very expensive. In the next release, I would like it to be more user-friendly.

For how long have I used the solution?

I have been using Informatica PowerCenter for over two years. 

What do I think about the stability of the solution?

Informatica PowerCenter is a stable solution.

What do I think about the scalability of the solution?

Informatica PowerCenter is a scalable solution. Expanding is easy, and we can execute multiple workflows based on events. I don't see any constraints, and it looks pretty good. We have approximately 50 or more people supporting or developing applications for various clients.

Which solution did I use previously and why did I switch?

I have experience with SSIS, and I compared the features. They are different, especially on the navigation front and the user interface. The SQL server integration service is always handy in Azure. Most of the time, you'll be using Microsoft products, so their interface is very user-friendly. But in Informatica, it'll be completely different, especially on the mapping side. When you map from the first to the next target, you have to know how to connect the source and targets. But in SSIS, it's easy for a layperson to understand how the data flows.

What's my experience with pricing, setup cost, and licensing?

The price could be better. It's very expensive.

On a scale from one to five, I would give Informatica PowerCenter's price a one.

What other advice do I have?

On a scale from one to ten, I would give Informatica PowerCenter a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Informatica PowerCenter
January 2025
Learn what your peers think about Informatica PowerCenter. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Mohamed Elkady - PeerSpot reviewer
Sr.Manager - Data Management & Data Governance at a tech company with 201-500 employees
Real User
Stable, mature, and offers flexibility in building the pipeline and has a drag-and-drop mode because it's GUI-based; technical support is brilliant
Pros and Cons
  • "To me, what's most valuable in Informatica PowerCenter is the flexibility in building the integration pipeline. Usually, you need to have a platform to be able to integrate with different technologies, including legacy data such as the mainframe. The platform should also be rich enough to transform the data per your business requirement, with no restrictions. Rich integration and rich transformation capabilities are the two key capabilities in Informatica PowerCenter. The solution also offers ease of use. Another valuable feature of Informatica PowerCenter is the drag-and-drop integration because it's GUI-based, similar to IBM and Oracle."
  • "Areas for improvement in Informatica PowerCenter include scalability and high availability or the clustering configuration because that's still very basic. The elasticity or scaling of the platform needs a lot of improvement. For example, when it comes to DR handling or building an active-active or active-passive cluster, Informatica PowerCenter is still not that powerful. Automation also needs improvement in the solution. Improving automation leads to some improvement in the stability of Informatica PowerCenter and other aspects related to it. What I'd like to see in the next release of Informatica PowerCenter is real-time capability because the solution is mainly for patches, and to have real-time integration, you need to count on some additional components from Informatica. I would expect more integration and a complete platform in terms of real-time capability or patching with minimal interventions or minimal components to be aligned together."

What is our primary use case?

Informatica PowerCenter is used for data integration.

What is most valuable?

To me, what's most valuable in Informatica PowerCenter is the flexibility in building the integration pipeline. Usually, you need to have a platform to be able to integrate with different technologies, including legacy data such as the mainframe. The platform should also be rich enough to transform the data per your business requirement, with no restrictions.

Rich integration and rich transformation capabilities are the two key capabilities in Informatica PowerCenter. The solution also offers ease of use.

Another valuable feature of Informatica PowerCenter is the drag-and-drop integration because it's GUI-based, similar to IBM and Oracle.

What needs improvement?

Areas for improvement in Informatica PowerCenter include scalability and high availability or the clustering configuration because that's still very basic. The elasticity or scaling of the platform needs a lot of improvement. For example, when it comes to DR handling or building an active-active or active-passive cluster, Informatica PowerCenter is still not that powerful.

Automation also needs improvement in the solution. Improving automation leads to some improvement in the stability of Informatica PowerCenter and other aspects related to it.

What I'd like to see in the next release of Informatica PowerCenter is real-time capability because the solution is mainly for patches, and to have real-time integration, you need to count on some additional components from Informatica. I would expect more integration and a complete platform in terms of real-time capability or patching with minimal interventions or minimal components to be aligned together.

For how long have I used the solution?

I've been using Informatica PowerCenter for six or seven years.

I'm still using it as my company has many solutions that leverage Informatica PowerCenter, though the solution isn't that active nowadays because Informatica has a different strategy to promote the cloud-based data integration offering.

Informatica PowerCenter is still in the market, and what my company is using is the on-premise version.

What do I think about the stability of the solution?

Informatica PowerCenter is a stable solution, and I would rate its stability seven out of ten. There's a small improvement needed in terms of stability because it's linked to the clustering and high availability. Somehow you'll need a lot of automation to get Informatica PowerCenter to handle the workload, and in certain situations, there could be failures.

How are customer service and support?

I found the technical support for Informatica PowerCenter brilliant. I'm even giving it a rating of four out of five just because I can't give it a five. Informatica support is even awarded for customer satisfaction if I remember correctly.

How was the initial setup?

The initial setup for Informatica PowerCenter was simple. It was a straightforward setup, and it wasn't complicated at all.

What's my experience with pricing, setup cost, and licensing?

Pricing for Informatica PowerCenter isn't cheap, but if I compare it with IBM, it's as expensive as IBM, however, Informatica PowerCenter is more innovative, especially when compared to a giant company such as IBM that has thousands of products.

Informatica PowerCenter is limited only to data management, but it has new features that come out every quarter. Points for ease of use and flexibility go to Informatica PowerCenter, but price-wise, IBM and Informatica are equal because they're both expensive.

Which other solutions did I evaluate?

I evaluated Talend, which is an open-source data engineering and data integration platform. Comparing the two solutions, Informatica PowerCenter is still more robust and has an extendable platform. You can add other capabilities, such as data quality and so on, but if you'll be focusing only on data integration, Talend, especially coming from an open-source mindset, would be a good competitor.

My preference, because I had experience with IBM and Talend, would be Informatica PowerCenter because of the ease of use, flexibility, and features that come with it.

What other advice do I have?

Informatica PowerCenter is an on-premise data integration solution, but two or three years ago, Informatica introduced a new, intelligent data platform. That new platform is the equivalent of Informatica PowerCenter in terms of capability, but the only difference is that it's a fully on-cloud solution.

Informatica PowerCenter is best for big enterprises. Technically, you can use it for any scale, but practically you will get the most output when you're dealing with high volumes and heavy processing. This is from a technical aspect. Price-wise, it's not a cheap platform, so only enterprises with a bigger data management budget will be able to afford to invest in a data management platform such as Informatica PowerCenter.

My rating for Informatica PowerCenter is eight out of ten. Eight is a fair rating because it's a very stable and very mature product.

My company has a partnership with Informatica and other vendors. I'm a system integrator.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Integrator
PeerSpot user
reviewer1094502 - PeerSpot reviewer
Principal Consultant at a tech services company with 501-1,000 employees
MSP
Easy to scale and stable ETL solution with a straightforward setup; can integrate with both structured and semi-structured systems
Pros and Cons
  • "Enterprise-scale ETL solution that's very stable and is easy to scale. It integrates and connects with multiple new systems, both structured and semi-structured."
  • "This solution needs the functionality to do batch processing of data. It also lacks connectivity to NoSQL, unstructured data sources."

What is our primary use case?

Informatica PowerCenter is being used for data warehouse development, using ETL and ELT, e.g. Informatica PowerCenter for ETL and Informatica Cloud Data Integration for integration between systems, e.g. with their downstream systems.

What is most valuable?

What I like most about Informatica PowerCenter is that it enables integration and connection with multiple new systems, both structured and semi-structured. I also find its adapters for multiple source systems valuable. Its features meet industry standards. It is a proven high-performing enterprise-scale ETL solution.

What needs improvement?

Though I wasn't able to explore all features of Informatica PowerCenter, it would be good if Informatica can also have connectivity with NoSQL compliant, unstructured data sources, e.g. Microsoft Azure Data Factory or Talend.

The cloud-based solution mostly focuses on continuous data stream processing, but not on batch processing. If Informatica enhances this cloud-based solution to also do the batch processing of data, and also integrate semi-structured and unstructured data processing, that will be more beneficial.

For how long have I used the solution?

I've been working with Informatica PowerCenter for 15 years.

What do I think about the stability of the solution?

I find this solution very stable.

What do I think about the scalability of the solution?

Informatica PowerCenter is easy to scale.

How are customer service and support?

The support team is responsive. They're able to address our issues.

How was the initial setup?

The initial setup for Informatica PowerCenter was straightforward.

What about the implementation team?

Implementation for this solution was in-house. It was done by our own team.

Which other solutions did I evaluate?

I evaluated Oracle Data Integrator, Talend, and Microsoft Azure Data Factory.

What other advice do I have?

We are using these solutions: Oracle Data Integrator with different versions, Informatica PowerCenter, Informatica Cloud Data Integration, and Talend. Matillion, we explored, but we don't use it for our company. We are a consulting partner. We are an implementation partner, so our consultants use these to implement solutions to many of our customers. We are an indirect partner through Oracle, and not a direct partner of Informatica.

Informatica PowerCenter is deployed both ways: on-premises and on cloud, but on cloud very recently. In the past two years, we have been using the cloud version. Deployment for this solution could take one to two days, if the person doing it is knowledgeable.

We have a team of 70 members who are data engineers and data analysts, but for the actual installation, setup, and configuration, we have another team made up of system/application administrators. We have a shared service model with 50+ associates who take care of this service. They will take a day or two to complete the deployment. Given all the infrastructure details available from the customer, it wouldn't take more than a day or two, worst case two days on average to set up and start the system, for it to be ready for working on and developing the ETL.

To maintain this solution, in a shared service model, e.g. not dedicated, it requires two to three people, but if it is dedicated, then one person can handle the maintenance.

There are two ways we are using this ETL solution. Number one: as part of Oracle's prepackaged solution, and number two: as an independent solution.

I don't deal with the licensing, but as part of Oracle's pre-packaged analytics solutions, we did use them. There's a one-time fee plus yearly support. That is their model, but I don't know the costs associated.

My advice to new customers of this solution is that if they are looking for an enterprise scale data warehouse and data management solution, Informatica PowerCenter is one of the go-to proven tools. Its limitations are on these two areas: one is that it needs to enable the cloud-based version to do batch processing, e.g. heavy data loads, and two is that it needs to enable connectivity to the NoSQL compliant and unstructured data sources.

Keeping the two product limitations out, e.g. the cloud version has limitations for batch processing and is unable to process unstructured and semi-structured data, my rating for Informatica PowerCenter is an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Associate at Data Meaning, Inc.
Real User
Powerful tool you can use for getting data, loading data, and moving data faster
Pros and Cons
  • "It's a very powerful tool you can use to load data, get data, do the drawing between the tables, and put into the packet in a very fast way."
  • "It would be good to recreate the entire interface to make it easier for users to build workflows."

What is our primary use case?

In the company I work for, we provide a lot of solutions. I've been working with a lot of clients. The last client I worked with was a big hotel company, and we used this solution for integration.

What is most valuable?

It's a very powerful tool you can use to load data, get data, do the drawing between the tables, and put it into the packet in a very fast way.

So for this client, we are using the MDM (Master Data Management), and the PowerCenter will be very helpful in building data and merging all the data between the different systems they have. They have a lot of systems that contain the same information and we want to put that into a single place. This is the most valuable feature of this solution which has been of great help to us.

What needs improvement?

To be honest, we didn't find big issues with this tool. All the issues we found, we were able to fix. We don't have any issues with the tool so far.

I would like to see this solution change the way it creates workflows. In Alteryx, for example, it's easier to build the workflow because of the way it was built, while PowerCenter was built in a more complex way to be able to process a large number of roles. The way PowerCenter creates the workflows is much more complex than the others, but nothing big. It's just that it's the old way. It would be good to recreate the entire interface to make it easier for users to build workflows. This is what I'd like to see in the next release.

For how long have I used the solution?

I've been using it for 10 years.

What do I think about the stability of the solution?

The solution is stable. No complaints.

What do I think about the scalability of the solution?

I believe this solution is scalable.

How was the initial setup?

That's a tricky question because it's always complex. For the business logic, it's complex. They had a lot of systems and we had to do the integration between the source. I've been working with this solution for a lot of years, so to me it's straightforward. So that's a tricky question. I would say that for professionals, it's straightforward.

Which other solutions did I evaluate?

I evaluated Alteryx.

What other advice do I have?

It's Informatica PowerCenter I work with a lot of times, but I also have knowledge on Informatica Data Quality. Now on my last project, I'll be working with MDM, but I'm not an expert on MDM, as I've mostly been working with PowerCenter.

I've been working with this solution since 2010 on a lot of projects which I don't have on top of my head right now. I live in Brazil and I've been working for the government for healthcare where I used this solution. I also worked with PowerCenter for an insurance company. I used this solution during integration where we also created a web API. This is a feature in Informatica that can deploy and make APIs available for third parties or vendors so they can do acquisitions, restore API, and get data. These are what we created in PowerCenter as well.

All the projects were deployed on-premise. I never work on the cloud, but I would love to. Deployment took six months for this project.

We have 30 to 50 people using this solution. If the project goes well, if there are more resources to implement this solution, and more features to improve the analytics of the company, then we will plan to increase usage of this solution.

I'm a PowerCenter guy, so I'm rating this solution a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions & Achitecture Data Analyst Specialist at a construction company with 10,001+ employees
Real User
Assists us with integration as we migrate from on-premise to cloud, but it needs a performance analyzer
Pros and Cons
  • "In the end, you have structured, proper data for use in an integrated BI solution."
  • "Integration with Artificial Intelligence would benefit this solution."

What is our primary use case?

We are implementing our master data management integration solution. The idea is to have the data cleaned, and have a catalog set up so that we have a library we can consult to see what type of data is being used. At the same time, have a tool to provide a three hundred and sixty-degree view of our customer data. We will also have a unique repository and a data link that we're setting up in Azure.

We will be moving all of our storage to the cloud so that we have a single repository, and this data will be accessible by our tools such as Tableau, for integration with our reporting. 

Currently, we are in a hybrid-cloud environment, but our intention is to be cloud-based using Azure.

What is most valuable?

The two most important components are the building and integration. On top of that, you can clean and analyze your data to make sure that you don't have any corruption. In the end, you have structured, proper data for use in an integrated BI solution.

What needs improvement?

I would like to see the inclusion of a tool that allows you to report performance metrics. For example, it can determine whether the connectivity is correct, or how long it's taking the integration to move data from one place to another. This would allow administrators to govern the performance and better maintain the solution. Having a tool that can work is nice, but we're not sure if it works accurately without something to evaluate performance.

Integration with Artificial Intelligence would benefit this solution. The system should start to learn the behavior of your connections, and understand where your data is coming from to ensure that the process is being done correctly. As the system learns the stages, it will be able to easily identify problems. For example, if I have different databases where I want to store information, such as pictures in one and PDF files in another, it will be able to distinguish that.

For how long have I used the solution?

We have been using this solution for less than one year and are still pre-production.

What do I think about the stability of the solution?

We are still launching this solution so I cannot tell you if it is stable or not. We believe that with the support and resources we are getting, it will be. Our vision is to be as stable as possible, and we do not want to lose any data.

What do I think about the scalability of the solution?

We performed some testing with our Asian platform and it was working fine. We are working in several countries at the same time, integrating their products, and we are hoping that it goes as smoothly as the one from Asia. This tool should allow us to scale, but we will have to wait and see.

We have between fifty and sixty people using this solution.

How are customer service and technical support?

Informatica is assisting us with the implementation and they know what we are trying to accomplish. They have visibility as to what our company does, and having people like that helps a lot. Overall, at the moment we are very happy with the support and their contribution.

Which solution did I use previously and why did I switch?

We did not have another solution in place before this. We knew that it was something that we needed to do. Since we are moving from on-premise to the cloud, we needed something to help us with the integration.

What about the implementation team?

We hired somebody from Informatica to help us with the implementation. We have no complaints about their service.

Which other solutions did I evaluate?

Choosing this solution was a little bit complex for us because there are a lot of different vendors in that space. We had to do a proper evaluation and negotiation to get to the solution that we needed. Some vendors offer a certain package, whereas others offer another package, and there are certain components from one vendor that we needed in the other one. There is where the complexity came from. In the end, we choose the one that we thought was the proper solution for us.

What other advice do I have?

There is a lot of competition in the space, and the vendors want to get good companies where they can implement their solution. It doesn't mean that every product fits every organization. My advice for anybody researching this type of solution is to meet with all of the vendors, discuss the proof of concept based on what the company has, and see if the solution is really the proper one for them. The vendors need to be honest in evaluating whether the product can really fit the needs, and they should be able to justify it.

Overall, we are satisfied with the product so far, as well as the support. In any tool, there's always something to chase and always something that can be done better.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Parwaz Khan - PeerSpot reviewer
Head of Data Analytics at Bupa Arabia
Real User
Simple implementation, easy to develop in, but single interfaced needed
Pros and Cons
  • "The most valuable features of Informatica PowerCenter are the ease of use, and development, and is simple to find resources."
  • "Informatica PowerCenter could improve by having a single interface because half of the system is still in the legacy interface and many other elements are moved to the developer client. It would be good if there was a single interface for the end user and developers."

What is our primary use case?

Informatica PowerCenter is a data integration tool.

What is most valuable?

The most valuable features of Informatica PowerCenter are the ease of use, and development, and is simple to find resources.

What needs improvement?

Informatica PowerCenter could improve by having a single interface because half of the system is still in the legacy interface and many other elements are moved to the developer client. It would be good if there was a single interface for the end user and developers.

In the next release, Informatica PowerCenter would be beneficial to have run time column propagation. Other solutions have this feature but it is missing in this solution.

For how long have I used the solution?

I have been using Informatica PowerCenter for approximately 18 years.

What do I think about the stability of the solution?

Informatica PowerCenter is stable.

What do I think about the scalability of the solution?

The scalability of Informatica PowerCenter is good.

We have approximately seven people using the solution.

How are customer service and support?

The support is good from Informatica PowerCenter and they have been responsive.

I rate the support from Informatica PowerCenter an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The implementation of Informatica PowerCenter is easy.

What's my experience with pricing, setup cost, and licensing?

The price of Informatica PowerCenter is expensive, but it does give value.

What other advice do I have?

This is an amazing solution. If I ranked it in terms of all of the data integration solutions, I would rank it first.

I rate Informatica PowerCenter a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sunil_Shah - PeerSpot reviewer
Senior software developer at a tech services company with 1,001-5,000 employees
Real User
Top 5
A UI friendly solution great for deriving dashboards, functionalities and graphs
Pros and Cons
  • "It is UI friendly and has all the advantages of an ETL tool."
  • "The solution could have better documentation on basic steps or blocks that specify what to do."

What is our primary use case?

We use Informatica PowerCenter primarily for its processes. We derive dashboards, functionalities and graphs with the information it provides. We create reports, generate excels, and data scientists use the information to generate reports in Tableau, Power BI or other tools.

How has it helped my organization?

It is UI friendly and has all the advantages of an ETL tool. In addition, integration is possible between Oracle and SQL.

It is also relatively expensive but is worth the price because the software provides a good experience. The resources we need exist, and the people are available.

For how long have I used the solution?

We have been using this solution for about six months. It is private on Oracle but available at our data centre.

What do I think about the stability of the solution?

It is a stable solution, and there are no significant issues. In addition, it is a relatively easy solution for any beginner or intermediate-level person using it. The only problem is that it is moderately expensive, which is essential to emphasize.

Everything in the market is shifting to the cloud, namely Oracle, Azure, and any other cloud. If a company has a solution on a license, they will use something with the cloud on Google, Azure or AWS. It would be good if Informatica collaborated with Oracle, Azure or AWS, allowing for greater functionalities and benefits.

What do I think about the scalability of the solution?

I believe it is a scalable solution, but I do not have all the details on scalability. For example, in AWS, there are databases like PostgreSQL, SQL and Oracle. So, it would be good if, for a specific price, Informatica PowerCenter could be available in Azure or have the ability to use Azure in the ETL tool.

About six to seven developers use Informatica PowerCenter in my company.

How are customer service and support?

The technical support is helpful.

How was the initial setup?

The setup was easy. However, the solution could have better documentation on basic steps or blocks that specify what to do. For example, a particular topic could be described at length in a video so people can understand it.

Installation is also relatively easy, but when we tried to include data warehousing, extraction or ETL functionality, we needed specific configurations and capacity. That is a pain point for users, developers and architects. However, it became easier after several periods.

What's my experience with pricing, setup cost, and licensing?

In terms of costs, it is moderately expensive, but I am unsure of the exact price. It would be good if Informatica PowerCenter incorporated free trails or learnings to help beginners use the solution. There should also be more campaigns similar to other ETL tools.

My advice would be for Informatica to decrease the price. Generally, companies have more customers when prices are lower. So even if the company grows with a lower margin, the number of users would be higher, which would be beneficial.

What other advice do I have?

I rate this solution an eight out of ten. Regarding advice, it is important that ETL functionalities are readily available and that it is GUI friendly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: January 2025
Buyer's Guide
Download our free Informatica PowerCenter Report and get advice and tips from experienced pros sharing their opinions.