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reviewer1285233 - PeerSpot reviewer
Solution / Application Architect at a tech services company with 1,001-5,000 employees
Real User
Has all of the necessary capabilities to pull incremental data from the source system
Pros and Cons
  • "Overall, it's a good tool. It's currently number one on the market. It pretty much has all the necessary capabilities to pull the incremental data from the source system, technically speaking."
  • "The one place where it could be improved is definitely pricing. That's a very big problem. It depends product to product, but pricing is an issue."

What is our primary use case?

We use PowerExchange to track data from the CDC, from sources like Oracle, DB2 or SQL Servers. That is pretty much what this tool is designed for and that's exactly what we use it for.

What is most valuable?

Overall, it's a good tool. It's currently number one on the market. It pretty much has all the necessary capabilities to pull the incremental data from the source system, technically speaking.

Overall, I am pretty satisfied.

What needs improvement?

The one place where it could be improved is definitely pricing. That's a very big problem. It depends product to product, but pricing is an issue. They have their own way of pricing it. I'm coming from a technical background, so I don't get myself involved much in pricing.

Additionally, I definitely would love to have a PowerExchange tool without having to connect to the call center, to just to load the data directly into the respective target components. This would be very preferable. 

All in all, they already have a good monitoring tool. It would be better if they could add the feature where we could avoid the call center feed and use PowerExchange directly to our target databases.

For how long have I used the solution?

I've been working with Informatica for the last 18 years.

Buyer's Guide
Informatica PowerExchange
December 2024
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How are customer service and support?

Their technical support is good. They have a good system of responding back to queries. Some queries gets resolved immediately and some queries take time to get resolved, but they do get resolved.

What other advice do I have?

PowerExchange is a very good tool to work with. It has the capabilities and compared to other tools, this tool has more features. It collaborates with the call center on more features, so definitely, it's a good tool to work with.

On a scale of one to ten, I would give it an eight.

I would definitely recommend Informatica PowerExchange.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Leader at HORSA
Real User
Top 5
It is not a very stable solution, but it works with Salesforce
Pros and Cons
    • "I would like the stability to improve."

    What is our primary use case?

    We use it for referral calls with Salesforce.

    What needs improvement?

    I would like the stability to improve.

    For how long have I used the solution?

    I've used the solution for about a month.

    What do I think about the stability of the solution?

    The product is unstable, but I don't know if it's because of the browser or the tool itself.

    What do I think about the scalability of the solution?

    There are about 10,000 users in my organization using the solution.

    What other advice do I have?

    I didn't like the solution very much. It is the cloud version, so maybe that's why it's a little complicated to understand.

    I rate Informatica PowerExchange a five out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Informatica PowerExchange
    December 2024
    Learn what your peers think about Informatica PowerExchange. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
    824,067 professionals have used our research since 2012.
    Mohamed Elkady - PeerSpot reviewer
    Sr.Manager - Data Management & Data Governance at a tech company with 201-500 employees
    Real User
    Offers data in real-time using CDC concepts but it should be more flexible
    Pros and Cons
    • "Mainstream integration and real-time integration are the best features."
    • "Real-time has not been enhanced that much over the past few years. There has not been as many features added like they did before."

    What is our primary use case?

    The connection layer Informatica uses to get the data from different sources can change. for traditional systems like databases, Oracle, for example, this is something that is managed by a protocol change. But there are two other key areas. One is integrating with legacy systems, mainframes, and for this one, there are some PowerExchange components. Another important one is getting data in real-time using CDC concepts. For these, there is PowerExchange for CDC. So, it's the three main use cases, legacy data integration, real-time integration, and traditional relational systems integration. PowerExchange is not about users. PowerExchange is something that you deploy on one system and it will give the data in real-time and feed it to multiple consumers. So, in the end, you don't need to have multiple users dealing with PowerExchange. It's one engine to deploy on a specific system and its core function would be to continuously feed the information from that system.

    What is most valuable?

    Mainstream integration and real-time integration are the best features.

    What needs improvement?

    Real-time has not been enhanced that much over the past few years. There have not been as many features added like they did before. When comparing Informatica PowerExchange to other competing technologies, like Oracle GoldenGate, GoldenGate is selling more features and adding more functions. It's why PowerExchange is still behind GoldenGate for certain functions. The higher availability and fill over capabilities is not that strong, so it needs to be enhanced more. It's not an issue, it's a limitation. Like some new data types that are not supported at all by PowerExchange, some new Oracle table types, like some IUT tables, for example. So, it's missing some features. GoldenGate, for example, is supporting everything in Oracle. It's not a good product in the end. However, Informatica is maybe supporting 80% of the things in Oracle systems. So, it is still missing some functions and some features still need to be supported. For example, if you have data stored like XML content and Oracle table, you cannot get it in real-time using PowerExchange. Supporting all the different data types which are still not supported by the product. Adding more flexibility and what I call administration utilities to manage the product in some graphical way, or some new easy way to use, enhancing the high availability and fill over capabilities of the products.

    For how long have I used the solution?

    We have been working with Informatica PowerExchange for six years.

    What do I think about the stability of the solution?

    Stability is good, not bad, but it needs to be improved as well. For example, the higher availability and fill over capabilities is not that strong, so it needs to be enhanced more.

    What do I think about the scalability of the solution?

    Informatica PowerExchange has what they call vertical scalability. For other integration techniques like integration that is deploying multiple parallel agents, and each agent would be collecting the data in parallel. So, you're doing horizontal scalability, adding more horizontal components, and all of them are running in parallel to process the same data. However, in PowerExchange, you can increase the processing power by adding more CPU or adding more resources to increase the capacity.

    How are customer service and technical support?

    The support is very good. We always get immediate support. 

    How was the initial setup?

    It's easy to set up, but it's not that flexible to maintain. It does not have easy interfaces to use, to manage the product. Setup was a little stressful, but the operational tasks and the developer tasks need to be improved as well. It took about a month to deploy.

    What about the implementation team?

    We have our own team who built our facilities. So, we can manage it from our side without difficulty.

    What's my experience with pricing, setup cost, and licensing?

    With Informatica PowerExchange it's all about capacity. If you are increasing the processing power, you need to buy additional licenses. So, for example, if you have traffic to be integrated and you need some integration layer or power to some CPU cores, or if you want to increase the capacity to handle additional load, you need to buy additional licenses to increase the platform processing power. So, it's about capacity.

    What other advice do I have?

    You need to get prepared very well before using it. If you just go with the initial default configuration, it will end up with very poor performance. You need to spend some time getting the technical details and the technical workarounds for the product itself. You need some time to master the product. I would rate Informatica PowerExchange at a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer1091745 - PeerSpot reviewer
    OBIEE Developer at a tech services company with 51-200 employees
    Real User
    Stable and Scalable with good data transformation capabilities
    Pros and Cons
    • "The data transformation is the solution's most valuable feature."
    • "The solution needs better integration with other tools."

    What is our primary use case?

    We primarily use the solution for getting the data from the source and loading it into the warehouse by performing data transformation.

    How has it helped my organization?

    We can now update data from several source files from both a database or java source.

    What is most valuable?

    The data transformation is the solution's most valuable feature.

    What needs improvement?

    The solution needs better integration with other tools. 

    The solution needs to be more user-friendly. Right now, a first time user needs to get training before they can use the solution.

    For how long have I used the solution?

    I've been using the solution for five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable. We can include many other sources and load it into the table. The solution can be scaled to various other transformations. We have 100-200 people using the solution currently. We do not plan to increase usage at this time.

    How are customer service and technical support?

    We haven't had a reason to reach out to technical support yet.

    How was the initial setup?

    The initial setup has a moderate amount of difficulty. It's not straightforward, but it's not too complex. Our deployment was a scheduled deployment. We planned it so that it happened incrementally.

    What about the implementation team?

    We had a team that was specialized in Informatica handle the implementation.

    What other advice do I have?

    I'd rate the solution eight out of ten. I'd rate it higher if it was more user-friendly and had better integration with other tools.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Updated: December 2024
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