Our primary use case involves transitioning work that has traditionally been done on spreadsheets. We've used VINYL to connect different systems — especially pulling data from multiple places. Our primary system, as well as just some worksheets that are out there, we were able to pull that all in and view statistics about different things from different places all in one nice view.
Director, Technology Management at PGT Trucking Inc.
Video Review
Speedy app development, outstanding business logic and data access layers
Pros and Cons
- "There are two most valuable features: one is the ability to pull data from a bunch of different places and put them together. And the second is the speed at which you can get a new app developed. So instead of waiting months for this new app to come out, if you have an internal team putting it together, you can roll it out in weeks. I've even seen days. It's incredible how fast you can make changes."
- "Some new features I think I'd like to see is visibility into running jobs so that we can see what the status is, or it's not stuck in its process and doing its thing, or how much longer it's going to take. I'd also like to see a native calendaring function so we can put calendars into our apps with maybe even recurring tasks or appointments and that sort of thing. We'd also like to see multi-select lists. The users being able to pick multiple things to filter on and get a list and be able to export that list."
What is our primary use case?
How has it helped my organization?
An excellent example of the way Zudy VINYL has improved our business is that we can now report on the actual cost of moving a load. We didn't have all that data because it was in too many different places so that we couldn't do a good report without a lot of manual effort. Now it's straightforward. We get a simple report, and this is how much it costs to move this load. And then from that, we can determine profitability. We can now report quickly on the cost of loads. Pulling in costs, for example, such as doing the cost to get a permit if it's an oversized load. We now can roll that in with the rest of the cost of paying the driver and the fuel and whatnot.
VINYL has improved our ability to deploy apps quickly. If you're talking about some of the things that used to take weeks to accomplish, we can now do them in days. The projects that would take months, now we're looking at weeks.
VINYL has spawned a whole new section of our IT business. It hasn't really focused it, but it's created new ones. Whereas we wouldn't have been attacking these problems before, we now are because we now have a tool we can use to fix things.
What is most valuable?
There are two most valuable features: one is the ability to pull data from a bunch of different places and put them together. The second is the speed at which you can get a new app developed. Instead of waiting months for this new app to come out, if you have an internal team putting it together, you can roll it out in weeks. I've even seen days. It's incredible how fast you can make changes.
What needs improvement?
Some new features I'd like to see is visibility into running jobs so that we can see what the status is, or that it's not stuck in its process and doing its thing, or how much longer it's going to take. I'd also like to see a native calendar function so we can put calendars into our apps with maybe even recurring tasks or appointments and that sort of thing. We'd also like to see multi-select lists. The users being able to pick multiple things to filter on and get a list and be able to export that list.
Buyer's Guide
Jitterbit Vinyl
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What do I think about the stability of the solution?
The solution's very stable. We haven't had any major hiccups, downtime or outages with it. We've thrown some things at it. If you get a circular job that's kind of stuck in itself you might have a problem, but that's more the fault of the developer as opposed to the platform.
What do I think about the scalability of the solution?
We're about a year into using the solution. The scalability isn't something we've pushed. We're tipping our toe in the water right now but it's meeting our needs for sure. As much as we've needed to, it's scaled up to it. We can make the solution as big as we want to make it. We're not constrained by a per-user licensing cost or any of those other restrictions as I mentioned.
How are customer service and support?
Tech support has been great for this company. Any problems we've had, we've gotten prompt responses. Tech support for it is top notch. We got some help from Zudy regarding building our first app. They mostly built the first app, and it was rock solid. I guess that's the way they like to do it so we learned some things.
Which solution did I use previously and why did I switch?
Before VINYL, we didn't have a solution to do these kinds of things, so we were just doing everything manually on paper and Excel.
The primary symptom that made us realize we needed something was that a lot of folks were doing their work in Excel, and we had data in all different places. One person had a spreadsheet here; another person was using a Google Doc. It was just all over the place. When the data's there, you can't get to it, and you can't report on it. It was pretty evident to us that we needed to do something and let's bring this data into one central place.
We chose VINYL because of the subscription model. It was easier to get into as opposed to a big purchase. The competing products didn't have as many features. They offered a complete software package that was already configured, and then you would customize it. Whereas with VINYL, you can take baby steps to get to where you want to go. Do a little piece at a time. Take one issue, take one problem, fix that, and then as it gradually grows into a full solution, rather than trying to fit this huge solution in all at once.
How was the initial setup?
The initial setup was not that complicated. It was basically no more complicated than setting up any web app would be. I wouldn't say it was any more or less than what you would expect.
What's my experience with pricing, setup cost, and licensing?
The licensing costs we pay are, around $5,000 a month. That's every quarter. We've been doing it for about a year now, and the prices have remained steady. We feel it's a reasonable cost for what we're getting because it's unlimited users. It's as big as you want to make it, you're not constrained by a per-user licensing cost or any of those other restrictions, so that's going to stifle your development.
What other advice do I have?
VINYL has increased user satisfaction. We're bringing the users and getting them involved in the development process. We're making fewer mistakes in the process, and we're also getting them excited about it because they can see what's happening and they have their input. It's the features they want, not what IT thinks they want. They get more excited about it.
Our iterations are faster. With VINYL you're talking days or weeks potentially.
Another piece of advice I would give to a colleague researching for a software solution is, if you're looking for something that doesn't require a specialized programming language and you want something that you can develop quickly in, and you want something that's going to pull data from a bunch of different places, I think VINYL's a good option.
I would rate VINYL a nine. Not a 10, because nobody's perfect, but it's going to be huge for us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at a retailer with 1,001-5,000 employees
Enables us to map data across different environments but the UI needs work
Pros and Cons
- "VINYL works across different data sources. It is very useful to be able to map the data across different data sources and different environments. It is also very easy to develop small applications within a short span of time."
- "Version 2.3 has a good UI but we want a more customizable UI."
What is our primary use case?
I'm a back-end database developer. Our primary work is data migration. We're running between ten and 15 applications through VINYL.
How has it helped my organization?
Up until now we have had only certain functions supported across different databases, some 50 to 60 functions. We needed an option to create new functions. VINYL is helping us to add additional logic. It's making our work simpler at times.
What is most valuable?
VINYL works across different data sources. It is very useful to be able to map the data across different data sources and different environments. It is also very easy to develop small applications within a short span of time.
In addition, it is easy to use. It took about a week for me to analyze how VINYL performs on different applications, how the logic is written inside. Its backend is .NET.
What needs improvement?
Version 2.3 has a good UI but we want a more customizable UI.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It has given us good performance handling APIs, handling different data sources, handling different file structures, and handling email servers. The performance depends on our servers but it's quite good.
What do I think about the scalability of the solution?
Scalability is on the database side, so it's not a problem.
How are customer service and technical support?
Tech support comes back to us with good ideas. Their suggestions, at times, are very helpful for us in making decisions because they have been working at Zudy for a long time. Sometimes their views are different and that is very helpful. They communicate very well with us and that is keeping us on track regarding the timeline in which we want to achieve things. We're getting good initiative from them also.
Which solution did I use previously and why did I switch?
We did not have a previous solution. We were in need of a good rapid application development software which could easily be handled by two or three people in terms of maintenance. We wanted something that is easy to understand. And we also went with VINYL because it is really user-friendly.
How was the initial setup?
The initial setup is okay. But we needed Zudy staff to guide us on the first setup we did. We communicate with them to help stand up servers on our side, new servers like sandboxes and the like. In such cases, we will generally get help from the Zudy team.
Overall, the setup is 50-50, complex and straightforward. The deployment took about four hours. Implementation of VINYL depends on domain.
What's my experience with pricing, setup cost, and licensing?
The pricing is moderate. It's okay.
What other advice do I have?
A full-stack developer can easily understand VINYL because it covers almost all areas of development. We can develop our own code and push it inside VINYL. If a database developer goes into VINYL, he's used to a different set of rules, a different set of charts, etc. So that is different. This tool is particularly suited for a full-stack developer.
We have some 1,000 users of VINYL. The deployment took just one person within our company. Two people are enough for maintenance of the solution. For us, it is maintained by our solution architect and senior solution architect.
Our future plan is to enhance more applications inside VINYL. The current applications that we are taking care of have some bugs that we're looking into, to make sure everything looks good. VINYL is helping to implement the process quickly.
I would rate VINYL at seven out of ten. We still need some more improvements inside, as I mentioned, such as the UI. In coming versions, I'm sure this product will rock. It's continuing to develop and mature.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Jitterbit Vinyl
January 2025
Learn what your peers think about Jitterbit Vinyl. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Application Support Analyst at Alvarez & Marsal
Great support, easy to use, and offers great visibility in terms of data flows
Pros and Cons
- "The ease of moving around the platform cannot be understated."
- "The documentation isn't everything it could be, and the user forum is not always the most helpful."
What is our primary use case?
At our company, we use Zudy VINYL to track, manage, and process incredibly large amounts of data.
Users are importing large excel files (hundreds of thousands of rows of data) throughout the day while data manipulation and logical processing are happening behind the scenes.
Our users do all of their work in the system we have built (with help from Zudy) and it all has to be very precise and accurate in order to comply with banking and legal court standards (the sector we work in), which it is. Many advanced and complex reports are created in VINYL for us, and it all runs much quicker and smoother than the solutions we were using prior.
How has it helped my organization?
Our company recently made the change from another low-code platform to increase functionality and support for our infrastructure. Zudy helped us make all of these changes and more, increasing the speed of our processes many times, as well as being available for constant support and weekly calls to ensure that our product is behaving as expected and helping to fix any bugs that are reported. Efficiency has skyrocketed thanks to Zudy.
Reports and queries that used to take hours for us now only take minutes. In the consulting world, efficiency and effectiveness are key and Zudy has helped us to realize our visions of becoming the best in the industry when it comes to these.
What is most valuable?
The ease of use moving around the platform cannot be understated. The main workbench page shows you the three layers you can work in (the 'Tables', the 'Business Rules', and the 'Pages') and it is very easy to see how data flows through the Tables to create the front-end panels and pages. The business rules are incredibly versatile and provide endless development tools as well. From any page on the front end, it is straightforward to click through the developer menu and see on the backend why specific data is/isn't appearing and why certain behaviors are occurring. From there, making adjustments to fit your needs is generally very easy.
What needs improvement?
The documentation isn't everything it could be, and the user forum is not always the most helpful.
Our software is definitely making use of a lot of Zudy's 'cutting edge' functionality, thanks to development help from the Zudy team. The downside is that a lot of that functionality is not documented for users like myself (not on the Zudy team) who need to understand these functions. If these functions become part of a larger Zudy framework (which they claim it could be), I expect there will be plenty of documentation to follow.
Another thing I would love to do is be able to use SQL without needing to create a stored procedure. It seems to me that having SQL as a business object option would work as well. However, I could be wrong.
For how long have I used the solution?
We've used the solution for one to two years.
What do I think about the stability of the solution?
So far, it has been very stable. Any issues that have arisen have been quickly fixed. We have great auditing features, allowing us to see whatever data we may need and how/when/why it was changed.
What do I think about the scalability of the solution?
The product seems to be very scalable, from what I can tell.
How are customer service and support?
We meet with the Zudy team twice a week to discuss bugs and enhancement requests, as well as receive updates about the underlying infrastructure and how it will affect our business.
They are incredibly helpful and make our lives much easier.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was brought in as our team was switching from another low-code platform to VINYL. I was told the other platform was much slower and offered much less support from a technical standpoint, which we definitely needed for our changing business needs.
What about the implementation team?
We used a vendor team. The Zudy team is incredibly helpful and knowledgeable. We have bi-weekly calls with someone who has been working with us for at least one year now.
We discuss any issues/requests/wishes with the Zudy team and they are very intelligent in how they make their recommendations.
They can speak to the backend development logistics in ways that make decision-making for our team very easy and painless.
They are clearly experts at the system and their ability to make changes on the fly is unparalleled.
Which other solutions did I evaluate?
I was not employed with my current company during this decision-making process.
What other advice do I have?
Zudy VINYL is a fantastic tool and can handle a lot of your business needs. There is a bit of a learning curve - although the training courses can be very helpful. Be sure to take and keep notes that you can refer back to as information is not always the easiest to come by.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP of IT at a manufacturing company with 1,001-5,000 employees
We find it is easy to learn and use, and the user interface is easy to pick up.
Pros and Cons
- "We find it is easy to learn and use, and the user interface is easy to pick up. We have trained some of our own people to be able to do apps with VINYL. Therefore, we can turn things around quickly."
- "Once or twice, when a new version of VINYL comes out, it has had a negative impact on a feature. However, we do everything in a test environment. Unless we miss something in test, we don't go live with it if it isn't perfect. Zudy hasn't had too many stumbles along the way, but there have been a couple times, and it's been minor."
What is our primary use case?
We are using it for headcount, some dashboarding, and centralized reporting for various departments.
How has it helped my organization?
In one group, we created an application which helps provide insight into profitability per salesperson. For each of their orders/customers, where is the best profitability? Where are the low margins? This has been transformative.
What is most valuable?
It is flexible and versatile. You can connect to multiple data sources or databases concurrently, which is very useful. You don't have to extract and load or build a data warehouse, if you don't want to. You can attach to databases live and pull data live wherever it is. It can be in the cloud, on-premise, or on a subsidiary's premise. You can get at them all. You're not just stuck with doing redundant copies of data.
We find it is easy to learn and use, and the user interface is easy to pick up. We have trained some of our own people to be able to do apps with VINYL. Therefore, we can turn things around quickly.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Once or twice, when a new version of VINYL comes out, it has had a negative impact on a feature. However, we do everything in a test environment. Unless we miss something in test, we don't go live with it if it isn't perfect. Zudy hasn't had too many stumbles along the way, but there have been a couple times, and it's been minor.
What do I think about the scalability of the solution?
I haven't seen any limitations to the scalability, and we have demanded a lot.
Everyone at my current location has access to the product via the Intranet, about a few hundred people.
How are customer service and technical support?
We find the team members who work with us from Zudy catch on to business issues and processes quickly. They make good suggestions and are excellent listeners, which distinguishes them from more than 90 percent of the rest of the consultants and service providers out there. These people listen and do what you ask them to do. It's truly a distinguishing characteristic.
Which solution did I use previously and why did I switch?
I was looking for a tool with which I could easy build dashboards from multiple sources which didn't necessarily go together. It didn't make sense to build a single data warehouse out of information which was quite disparate. So, I found a viable solution in VINYL.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
The implementation team was a combination of Zudy's and our technical teams.
I have two Zudy staff full-time onsite for deployment and maintenance, plus my own team.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing are expensive.
Which other solutions did I evaluate?
I did evaluate other competitors.
What other advice do I have?
Consider Zudy, at least when you are getting started, because their people listen and deliver what you ask them to do.
We love the tool. I like it enough to introduce it to another division of the company.
They have added some security features at our specific request. We are told that other customers are very receptive to those security features.
We have had minimal problems with the product and a high degree of success with their consultants, service providers, and technical support people. In addition, the success that we have experienced with recommendations that we've suggested to improve the product. They are easy and fantastic to do business with. They don't have to be micromanaged.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Chief of Staff at a non-tech company with 51-200 employees
Easily accessible, gives us more capabilities within our systems to pull information out
Pros and Cons
- "It gives us an accurate idea of where we stand as a business, on many different levels. It also gives our sales department more of an idea of how they are doing for the month, every month. And it gives us more capabilities within our systems, to pull information out."
What is our primary use case?
We use it for different applications. We're doing some dashboarding, some demo tracking, some commission. So far, those are the three applications that have been working for us, or are in the works.
How has it helped my organization?
It gives us an accurate idea of where we stand as a business, on many different levels. It also gives our sales department more of an idea of how they are doing for the month, every month. And it gives us more capabilities within our systems to pull information out. It's just a better, more accurate, and faster system.
This is like having an application within your business and it's a totally different premise, rather than having to go in and have all this coding done, which just takes so long. And everything else is done by spreadsheets. You don't want to stare at a spreadsheet all day long, because there are a million of them and there could be errors. The idea of there being errors is less likely than it used to be.
What is most valuable?
- Ease of use
- Easily accessible
What needs improvement?
We've been on a hold with one of the products that we started with, which was one of our processes. It just wasn't capable of doing it. It could extract it but it couldn't get the information back in internally, correctly. And that's just because our system is old.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No issues with stability. It is very much a stable product.
What do I think about the scalability of the solution?
The first project we gave them, our biggest, was the problem. It wasn't able to do it but, as I said, the system we were using was too old, and they're too advanced.
How are customer service and technical support?
We have a guy that comes to our office every Wednesday and he's easily accessible at any hour, any day of the week. If there is a tech problem, he deals with our IT department directly. Honestly, everything is quick. I think because of the way our world is nowadays, where everything is so easily accessible, and being accessible even on a weekend makes it that much better.
Which solution did I use previously and why did I switch?
We were using a manual system that we created ourselves, and that's why we switched.
How was the initial setup?
The initial setup was straightforward, not complex at all. We're not delving into the learning of how to use it yet. We have somebody in-house who is trying to learn it, but we have other projects going on, so it's taken a back-burner. But, as I said, its accessibility is very easy.
What's my experience with pricing, setup cost, and licensing?
You always look for the underlying cost, there's always underlying costs but the value is fine. I don't think it should cost any more. You pay for the software but you're also paying for their employees, when they work onsite for you.
Licensing is fine. We have to finalize the agreement once a year and that's pretty much it. Otherwise, it's ours and we can do whatever we want with it.
Which other solutions did I evaluate?
We did look at other options but they don't have the flexibility that this does. This has a lot of flexibility.
What other advice do I have?
They give you a free trial of what it can do. Go in with something that's easier, not harder, because that is going to give you an idea of what it can do, and you can basically work from that point on.
I rate it an eight out of 10. There is always room for improvement. If they could just make it a little bit easier for the customer to learn how to use it themselves, that would make it better.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Executive Director of Management Process Automation at a healthcare company with 10,001+ employees
Video Review
The product has improved our organization's functions. I'd like to see the next release of VINYL have more user interface solutions to it.
Pros and Cons
- "One of the most valuable features of the solution is how rapid we can implement it, going from a design to an operational concept in a very short period of time."
- "I'd like to see the next release of VINYL have more user interface solutions to it, so that it could be a more user-friendly product on the front end for the customers that are utilizing the tool. We didn't have a solution to help automate all of our reporting in the past which identified the need to make sure that we could tap into our data sources and automate all of our reporting, which is exactly why we needed the tool."
What is our primary use case?
We use VINYL as a solution to eliminating management reports that are paper-based. We've automated all of those paper reports to be electronic web-based and on mobile applications.
How has it helped my organization?
The product has improved our organization's function through all of our management reports that we do monthly are now online, on mobile applications, and ready to be reviewed by executives weeks before they previously would have been available.
The solutions helped us identify where we have bad data within our organization and bringing that to the forefront so we can fix the root cause of issues that are happening. We use the solution to develop progressive apps as we are consistently iterating on what's already been developed and adding new capabilities and functionality to the apps that we're having developed.
What is most valuable?
One of the most valuable features of the solution is how rapid we can implement it, going from a design to an operational concept in a very short period of time.
What needs improvement?
We've been relying on Zudy from a consultant basis to do all of our development, and it's been fairly positive. I'd like to see the next release of VINYL have more user interface solutions to it, so that it could be a more user-friendly product on the front end for the customers that are utilizing the tool. We didn't have a solution to help automate all of our reporting in the past which identified the need to make sure that we could tap into our data sources and automate all of our reporting, which is exactly why we needed the tool.
What do I think about the stability of the solution?
The Zudy VINYL platform is consistent. We haven't had any issues with it going out of service or functionality where it should have been available and it hasn't been. It's stable.
What do I think about the scalability of the solution?
I think that there are concerns with the scalability of the VINYL platform, in making sure that it is secure and being able to be utilized for long periods of time without consistent maintenance.
How are customer service and technical support?
Zudy's technical support has been spot on. Every time we've needed them, they've been able to deliver what we're looking for.
What other advice do I have?
If I were to give advice to somebody researching a solution such as VINYL, I would tell them to make sure that they understand all of the ins and outs, especially on the front end in what the user sees to make sure that VINYL has the capabilities they're looking for from a front end and customer facing perspective. To ensure that it has visuals, its ease of use, its ability to click through and be mobile at the same time as web-based.
On a scale of one to ten, I would rate Zudy VINYL about a seven. I'm not too familiar with it yet to give it a more solid rating.
We're able to develop things quickly, but at the same time there's been a lot of issues across multiple pages where it should have been fixed once, and it's fixed on certain pages, but not all as we're going through the development process.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager of Retail Technology at Brooks Brothers
Video Review
Gives us the flexibility we need while standardizing and streamlining our processes
Pros and Cons
- "VINYL has really helped us speed up application development at a reasonable cost."
What is our primary use case?
We actually have several significant use cases for VINYL. We replaced a few Legacy systems with Zudy and their platform, VINYL, and built from scratch a made to measure system for custom made garments designed in our stores and manufactured by our facilities.
We built an alteration platform that allows us to have customers purchase garments off the rack and then record all of the alterations needed to get the perfect fit, and again, perform those duties elsewhere.
Finally, we use VINYL to develop progressive apps by introducing new functions for our stores and giving them things that they didn't realize they needed. This really saves time and effort on their side so they can focus on what they really should be doing.
How has it helped my organization?
VINYL has improved the way our company does business by streamlining and standardizing the processes that are critical for producing garments and altering them, getting all of our stores on the same page with the right processes and the right options that are available to really perform for the customer.
With the solution improving our satisfaction and adoption of associates in our stores, they have then been able to focus on the customer more, and in turn, improve and increase customer satisfaction and focus on that customer in the store.
VINYL has really helped us speed up application development at a reasonable cost. Previously and with a lot of traditional models, you're talking twelve, sixteen months before you really see the results of all the work that goes in beforehand. With VINYL and working with Zudy, we're able to really go to market with a viable product in a matter of a few months.
Iteratively from there, it's weeks to months before we have new versions instead of another six months or another twelve months for another version. So, it has absolutely sped up things by multiple factors there.
VINYL has benefited our business in a big way and we are very capable of focusing on the customer's needs when using it. One of the benefits for the store associates themselves and working with made to measure was allowing them to have multiple pathways to enter an order for a customer.
Some associates might perform their duty with a customer in one method, but something we recently implemented was more of a customer wishlist function. Whatever fabrics they're interested in, we can set those aside for them in the system. Whether they want to develop a shirt or a suit or a sport coat now, or come back in six months, those are still on their wish list along with the products that they might have selected for that fabric.
Previously you had to start from front to back every step of the way without much flexibility until we said, "we need a more flexible way". Now they have multiple pathways to enter an order, which gives them the strength or the flexibility they need to not have the customer waiting around while they're clicking in a system.
What is most valuable?
One of the most valuable features of VINYL is its flexibility. We've been able to change direction if needed, once we've learned lessons when we finally started using parts of the product. That flexibility and speed to get to market is really a strength, combined with its ability to connect to other data sources.
It doesn't need to house much data. It's really, really strong in connecting to your other systems or third parties that you might subscribe to and pull it all into one place where you can use it.
What needs improvement?
What do I think about the stability of the solution?
The VINYL platform is very stable. We've had minimal issues, and whenever we do, we're able to fix them relatively easily.
What do I think about the scalability of the solution?
VINYL is very scalable, as well. We've started off using VINYL in pilot stores in the Northeast of the United States and expanded to the full U.S. and Canada. Since then, we've actually incorporated users in the Asia/Pacific market, Europe, and we're going to be expanding to China and India as well.
How are customer service and technical support?
VINYL's tech support and Zudy's tech support is top notch. Whenever we've had any of the issues that I mentioned before, they react quickly and completely to find a solution and work with you to get it done. They understand the urgency. If something isn't the way it should be, getting it solved is their top priority.
Which solution did I use previously and why did I switch?
We knew that we needed to invest in a different solution that was more flexible and scalable. We've used VINYL to replace several Legacy systems. Previously we had individual Legacy systems for Made To Measure, which was homegrown, and not flexible.
We had a different company we worked with for an implementation of an alteration system, which again, was not scalable, and did not grow with us as a company. It's those reasons that really helped point us in a direction to think longer term, and have a flexible solution that will grow with us as our business grows.
How was the initial setup?
The initial setup was relatively straightforward and Zudy helped us scale how large of a system we should have, what type of license would be appropriate, and really ensure that it would grow with us without having to completely re-engineer our setup.
What's my experience with pricing, setup cost, and licensing?
Our licensing costs are approximately 100K annually, and from my perspective, that really is quite the value with the flexibility and what we're getting from the product.
What other advice do I have?
From my perspective at Brooks Brothers, VINYL has had pretty much every function or feature that we've needed. I'm interested to see what they do manage to incorporate on top of that because I'm sure we'll find a use for it.
The VINYL Solution has helped increase productivity at Brooks Brothers. We've been able to standardize our processes in the stores and in our factories with a made to measure solution and alterations. In doing so, we've allowed the business to not worry about those and to focus on growing sales.
This solution has increased our rate of iterations for deploying new releases from six months or twelve months down to two months or six weeks. So, quite the increase of frequency where we're able to deliver new features to the stores.
If researching VINYL versus other similar solutions, I would try to keep in mind really what their strengths are and compare them to each other. From my perspective, the strength of VINYL is clear with its flexibility and its ease of use, ease of development, and that's not to be understated. You can really deliver powerful apps in way less time than other solutions I've seen.
On a scale of one to ten, I would rate VINYL probably an eight or a nine, simply because of the flexibility and the power that it has in bringing data to one source, and then reacting to it and building an app you need with those data points.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Finance Manager at a tech services company with 201-500 employees
Gives us "numbers on demand" from multiple sources containing large amounts of data
Pros and Cons
- "It's customizable to whatever you see might use it for... It's very user-friendly, and the front-end is exactly what we need to see, very simple. It can get more complicated too, if those are the needs."
- "I would love to have the home screen a little more customizable because, as we're building more and more reports, it would be nice to have more options in how they're organized on the screen."
What is our primary use case?
We use it mainly for financial reporting. It helps us see our net margins in detail, net margin by customer, by category. It allows us to see our sales in more detail, and same-day versus a couple weeks after month-end closes, for example. But we mainly use it for financial purposes.
How has it helped my organization?
It has been very beneficial. We have quite a few people using it who would always rely on the finance team to merge Excel spreadsheets, merge data from multiple sources, and then provide a final report to them for whatever turnaround period was required. But now they're able to just go to the website and see what they need right away. If it's data they want to download instead of just seeing it in a final report, they can do that.
Overall, "numbers on demand" has been a really big change for us. VINYL has been able to pull information from a couple of sources, and stuff that would end up just being in giant Excel spreadsheets otherwise, we're able to have it available immediately.
It's also helped the accounting department, specifically, for our month-ends. We still have to validate all our numbers manually, but we compare our numbers now to VINYL and make sure all our manual calculations are in line with VINYL. It's helped with a lot of troubleshooting.
It has made us clean up our data too, to make sure VINYL can read it. We have to make sure we're consistent with how we input our data and categorize everything. We've been able to really expand our reporting and see net margins in so many more ways than we were able to before.
In addition, we've been using a distributor that will send us just giant spreadsheets weekly, of all the data, of all the sales, item by item. The biggest value for us has been the ability for VINYL to do massive revenue recognition for us, every day. That's been the biggest advantage for us, being able to pull this data in every day. Previously, this was something we were only doing at the end of every month.
What is most valuable?
It's customizable to whatever you might use it for, so I don't know about specific features. It's specific to our needs. But I've gone in and I've learned it myself a little bit, with their help. I've gone to some of the Zudy training for VINYL.
As far as features go, it's the ability for me to go in and see what's going on when I need to. And to be able to start to do some back-end programming of it myself. That's been nice too.
It's very user-friendly, and the front-end is exactly what we need to see, very simple. It can get more complicated too, if those are the needs.
What needs improvement?
I would love to have the home screen a little more customizable because, as we're building more and more reports, it would be nice to have more options in how they're organized on the screen.
I'm not sure if this is something they could do, but if we had it more customizable for different departments - if sales saw it one way, whereas finance had something different than sales - that would be helpful. We also have a few companies within Elite Group that are using it so more customization could be nice.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's never been down. The only time we've had issues is if we change something, and then it messes something up in the back-end. But that's always been our fault. Generally, VINYL has really helped us to find our own user errors. We've found more of our own problems than we've ever found with VINYL.
What do I think about the scalability of the solution?
We have three years of data in there. It has handled it well. All our limitations, as far as data is concerned, have been related to the file size. We export things from VINYL into Excel and Excel has a maximum. We can't go over 500,000 lines. I don't think any of our scalability issues have stemmed from VINYL itself.
We keep adding companies to it, and that's been no problem but we're not a huge company. We haven't had any problems with scalability. It's not a problem to add users. It's really quick. That's never caused a problem.
How are customer service and technical support?
I deal with a lot of people at VINYL. We have our consultants, a couple guys at VINYL, and we talk once a week. If there are any issues I go directly to them. There's also a trainer I've been in contact with when it was less specific to our use of VINYL and just a general VINYL question.
Everyone has been extremely helpful and friendly. We've never had a problem with them fixing what needs to be fixed. They know what's priority. They know our Friday management report is the most important thing for us and, whatever we do - any changes we make to VINYL - we have to make sure the Friday management report goes out smoothly and as expected.
Which solution did I use previously and why did I switch?
Before VINYL, it was very manual for us. Zudy is the first tool where we really tried to bring together these two data sources. We went to Zudy VINYL to merge Accpac and our distributor data. It was the first tool we really found. We needed something that could be extremely customizable.
How was the initial setup?
I was involved in getting it to go live. We had a lot of logic to build into it, and that's when I was brought on, to find ways to work with them, to figure out how to go from what's in our system to what the actual correct numbers should be.
It was easy to learn to use. What they present is final. You don't have that many ways to use it. It's not like a major ERP system where you have all these options, all these different menus that you can go through. What's presented on the screen is a report. For me, it's pretty intuitive if I want to change the date range, if I want to change what customer I'm looking at. I don't think anyone else has mentioned to me not finding it intuitive or finding issues with the navigation. It's a pretty straightforward tool, so I find it quite easy to work with.
What was our ROI?
It's valuable for all of us, in terms of our time. It has saved us time.
What other advice do I have?
Discuss your needs with them, make sure they understand the end goal. Then they can customize it to your needs. With us, we kept changing what we wanted, how to use it, so we had to keep going back to the drawing board. But they're extremely willing to find a way to make what you want, as long as they know what you want.
There is some patience required in getting it set up because it's different for everyone. Everyone uses it differently, so you do have to be patient with the initial setup process. When I was brought on it was because we had to find a way to go from our system, take our numbers, and figure out what it was we wanted to see on the screen, and how we could get them from our system into VINYL. We don't really do inventory the normal way with our company, so we had to find a way to get inventory displayed through VINYL.
Be patient and communicate, explain what your needs are, and figure out where the data come from in your system to be able to project it into VINYL. The way we use it is so heavy on finance. We need our numbers to be precise. Everything comes down to precision and numbers for us. We're able to get that and it's helped us for sure.
I really like VINYL. I would rate it a nine out of ten. I see the advantage of it and I also see so many ways we could use it more here. I want to keep pushing for us to use it in more ways because I can see how it can be so beneficial if we start pulling in other systems.
The fun part is, the messier it feels for us, the more excited they sound at wanting to solve the problem.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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