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it_user562701 - PeerSpot reviewer
Co Founder at a hospitality company with 51-200 employees
Vendor
Automates report generation. I would like to see improvements in the UI and the widgets.

What is most valuable?

Dynamic Dashboards & KPI was the most valuable because these provide great insights about the business and sales with a very simple mechanism.

How has it helped my organization?

It has helped us to automate the report generation. Dynamic Dashboards & KPI provides data for stakeholders in real time.

What needs improvement?

Because it is an open source BI tool, there are many areas of improvement:

  • The UI is not very profound.
  • The Widgets are not ample enough to showcase data in different formats
  • The support is very meager: We had to break our heads to figure out everything

For how long have I used the solution?

We have been using this solution for nine months

Buyer's Guide
Knowage
October 2024
Learn what your peers think about Knowage. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

There were some scalability issues. To scale, we needed to build proper ETL models. Due to the lack of support, it was very laborious to find the correct method.

How are customer service and support?

I would give technical support a rating of 2/10.

Which solution did I use previously and why did I switch?

We used SAS Analytics.

How was the initial setup?

The initial setup is quite easy. However, the process to implement complex reports is not described. You have to struggle to find the steps.

What other advice do I have?

If you are exploring open source tools and you don't want to invest in any BI tool, then this is a good option.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Group Director of Investigations at a tech services company
Consultant
It provides a unified interface, a lot of tools for BI, easy configuration, and standalone SDK.

Valuable Features:

Unified interface, a lot of tools for BI, easy configuration, standalone SDK.

Improvements to My Organization:

Only useful if the tools is used by the senior managers and planning staff. We useĀ OLAP, cockpits, geoanalytical tools and data mining.

Use of Solution:

3 years, from version 4.0 to version 5

Deployment Issues:

Yes, Tomcat configuration was tricky in earlier versions. Version 5 improvedĀ a bit.

Stability Issues:

It requires a good combination of HW resources.

Scalability Issues:

We've had no issues with scalability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user