Litmos Reviews

We are a solution partner for SAP Litmos. We assist our clients using Litmos as their LMS, specifically for sales training. This includes establishing a learning path, providing education on the latest technologies or completing mandatory training relating to security compliance. The support we provide to our clients using this solution includes implementation and customization.

The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved.

Secondly, it would be useful to have more exposure to the code to complete heavy customization. Currently, SAP Litmos do provide some customization, but it is very basic. As a service partner, we have to do a lot of customization but need assistance from the SAP team.

When it comes to encouraging learners to take certain courses using Litmos, it would be useful to have a more effective way to encourage learners to get started using notifications. This does exist in Litmos but is not very effective. 

A useful additional feature would be to provide weekly progress reports for learners to highlight what courses have been completed and what still needs to be done. A second useful feature would be to receive calendar invites for updates or ILT codes when they are published to the system, so we know when to enable new options for our clients. 

We have been using this solution for four years.

This complete product is highly scalable. Licensing is not based on number of total users on the system but rather only on active users. Litmos only charge for the number of users engaged in training. This is what makes this solution ideal for scale.

The initial setup of the solution and onboarding new users is straightforward. 

There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs. 

Overall, I believe this system is good value for money.

I would advise those considering using this solution to think of SAP Litmos not just as a learning platform, but as an overall HRMS solution. They should consider their other existing systems such as their CRMs to work out how information will be synced. 

Secondly, it is important to consider how a company operates geographically and how many stencils they might need. This is because the customization or the branding of the company within Litmos will vary. They might have to go for different stencils for different geographical locations. 

Finally, it is important to understand the actual requirements of the training they want to provide. Litmos is certainly suitable for the training of in-house employees or vendors.

I would rate this solution a nine out of ten. 

We use the solution as a learning platform for clients where they complete ongoing assignments. 

It is also serves as a content creation and interaction tool where students and instructors communicate via out-of-the-box integrations. 

Exams, assessments, quizzes, and basic surveys are completed and stored on the platform. 

Our current client has 25,000 internal and external users. 

The plug-and-play format can be deployed immediately which is unlike its competitors that require certifications, implementation partners, and phased testing that can take three to four months. A typical implementation with the solution only takes four or five days. 

The solution is user and administrator friendly. 

The solution lags in defined security parameters with only three predefined roles available. Permissions and restrictions should be more granular on the administration side. 

Storage would be more flexible if it connected with on-premises or off-premises SFTPs.

I have been using the solution for one year.

The solution is stable. 

The solution is scalable and works well for both small companies and large companies with 100,000 users. 

The initial setup is straightforward because it is an out-of-the-box solution with built-in integrations. 

We implemented the solution for our client and it took five days. Competitor products can take up to four months for implementation. 

The solution is priced per user which can get expensive. Licensing is generally higher than other LMS tools. 

It would help to offer price bundles in defined ranges. For example, 500 to 1,000 users are a static price. 

We evaluated options and determined that the solution has a complete umbrella of success factors. Other products lagged and did not meet our parameters because features we desired were not standard or available. 

Factors included user and administrator friendliness, implementation cost, dashboards and reports, and an interactive and collaborative learning environment for end users.

The solution is better than other products because it integrates with all SAP products and has out-of-the-box integrations for well-known vendors such as Microsoft Teams, Zoom, PayPal, and AWS Salesforce. The number of integration options with top software companies expands all the time.

Learning is very easy, collaborative, and interactive from the user side. 

The administrator oversees report and dashboard capabilities. Assignments can be managed in a very hassle-free manner. 

The solution also includes content development for AICC, quizzes, and dashboards which no other product offers. 

Based on these parameters, our client decided the solution was the right fit. 

I recommend the solution and rate it a nine out of ten. 

We use it as a common learning management system for our requirements including content learning, courses, and some learning paths. We also use it for mandatory study content for all our employees. Finally, we occasionally use it as an onboarding model. Our company is based in Estonia and we are partners with SAP. 

As a user and administrator, I think Content Author is valuable because it removes the need for a third-party solution to create content in the best way possible. It's nicely structured and allows you to create content within a system. Another very useful feature is gamification which deals with all functionalities related to rates and board leaders and keeps people engaged and competitive. The product doesn't require a lot of manpower. 

The solution lacks a variety of language options. Even though most people here speak English, the solution would be more user-friendly and more attractive to customers if there were additional language options.

I've been using this solution for 18 months. 

We haven't had any issues regarding the stability of the system. There may be some small things, but they are mostly regarding customized functionality.

I don't see any issues with scalability but we are a relatively small company with only 20 end users. 

I've had to contact the support team several times. Some of our issues were not answered because, as I understand the way things work, SAP collectts queries and if they receive several similar queries, they transfer the issue to the development team. We still don't have solutions for some of our problems. 

Neutral

Compared to other learning management models such as SuccessFactors, deployment of Litmos is very easy and takes a maximum of one week, and often as little as a day or two. A huge benefit is that the product comes with off-the-shelf content so there's a lot of information provided. For an English-speaking organization it's worth getting the content along with the system.

Deployment time really depends on the functionality required. There's a difference if you're looking for a simple password username access or require some kind of integration. For basic functionality like team structure and aligning the content with certain teams and team members, implementation takes about a week. If customization is required, it will take longer. 

There is a negotiation process around licensing but the starting point is approximately five euros per license, per month. The more licenses you have, the cheaper it becomes. The cost is reasonable even though the English content is not relevant to us. But if you're talking about functionality options for creating content, then the cost is reasonable.

We were recently informed that SAP has sold Litmos and that will go into effect in December 2022. It has created some uncertainty as we don't know what to expect in terms of services that the company will continue to provide or changes that might occur. That aside, the functionality is fine and there are no problems. 

There are insufficient options that would make this solution more user-friendly so I rate it eight out of 10.