Its Security Information and Event Management (SIEM) capabilities (security analysis, forensics) are the most valuable features for us.
Senior Security Engineer at a tech vendor with 10,001+ employees
The Advanced Intelligence Engine alerts the SOC to potential security issues, though File Integrity Monitoring needs improvement.
What is most valuable?
How has it helped my organization?
The LogRhythm AIE (Advanced Intelligence Engine) is very good at alerting my SOC to events of interest and potential security issues without flooding my team with noise.
What needs improvement?
There is room for improvement in the area of File Integrity Monitoring.
For how long have I used the solution?
I've used it for 15 months.
Buyer's Guide
LogRhythm SIEM
January 2025
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831,158 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and support?
Customer Service:
It's excellent.
Technical Support:It's excellent.
Which solution did I use previously and why did I switch?
I have used Tripwire, which was a poor SIEM solution.
What about the implementation team?
We used a vendor team. I recommend using LogRhythm's professional services for assistance with implementation.
What other advice do I have?
I highly recommend LogRythm for SIEM.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at ITSEC Asia
It improves response times and makes it easier for us to analyze threats
Pros and Cons
- "LogRhythm NextGen SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions."
- "The reporting on the dashboard should be improved from a management perspective. It would be helpful if they adjusted the colors and the presentation to make things clearer and easier to read."
What is our primary use case?
LogRhythm is a cybersecurity solution. It's used for detection, lateral movement or initial access.
How has it helped my organization?
LogRhythm NextGen SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions.
What is most valuable?
LogRhythm's dashboard can link to many other kinds of information.
What needs improvement?
The reporting on the dashboard should be improved from a management perspective. It would be helpful if they adjusted the colors and the presentation to make things clearer and easier to read.
For how long have I used the solution?
I used the product for the first time last year, and we deployed it for one of our clients about five months ago.
What do I think about the stability of the solution?
LogRhythm's performance is average. We don't have many issues. There are a few at the moment, but I think it's because the message per second is above the design. If we reduce that, the solution will perform well
How are customer service and support?
We haven't had any issues with support so far. It's okay.
How was the initial setup?
Setting up LogRhythm SIEM is complex. Everything is complicated — the activity, integration, and analysis.
What other advice do I have?
I rate LogRhythm NextGen SIEM nine out of 10. People should consider LogRhythm. Take a close look and try it. It's one of the best SIEM solutions in the world.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
LogRhythm SIEM
January 2025
Learn what your peers think about LogRhythm SIEM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Cyber Security Researcher at a tech services company with 1-10 employees
Efficiently catches threats and reduces the risk of exposure
Pros and Cons
- "In terms of security, LogRhythm NextGen SIEM is great."
- "Scalability-wise, it's not that great."
What is our primary use case?
Private monitoring is our primary use case.
What is most valuable?
In terms of security, LogRhythm NextGen SIEM is great.
For how long have I used the solution?
I have been using LogRhythm NextGen SIEM for one year.
What do I think about the stability of the solution?
LogRhythm NextGen SIEM is stable.
What do I think about the scalability of the solution?
Scalability-wise, it's not that great, but integration with other solutions is pretty easy.
How are customer service and technical support?
The technical support is great.
Which solution did I use previously and why did I switch?
We also use Splunk, but in terms of security, we always recommend LogRhythm NextGen SIEM.
How was the initial setup?
The initial setup was very straightforward. We deployed LogRhythm very easily. In total, including configuration, we deployed this solution in less than one day.
What's my experience with pricing, setup cost, and licensing?
In the context of our country, the price of this solution is too high.
What other advice do I have?
Overall, on a scale from one to ten, I would give LogRhythm NextGen SIEM a rating of eight.
I would definitely recommend this solution; my only concern is with the price — it should be lower.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Vice President at a financial services firm with 1,001-5,000 employees
We're able to create customized monitoring reports that extract info from event logs.
Valuable Features:
- Reporting - we need to do a lot of security monitoring
- It doesn't have a lot of forensics, but we appreciate fact that it has the capability
- The ability to collect a lot of information, as we have 200 users and a lot of log sources
Improvements to My Organization:
The fact we're able to create customized monitoring reports that extract info from event logs, helps us a lot. We used to have ad hoc reports created by IT department, which meant they could manipualte content. if they ever wanted to tamper with output. Now, there's no risk for us to worry about.
Room for Improvement:
Lots of concern these days regarding vulnerability, and being able to interface with other tuypes of applications when creating event log. We have lots of other applications to monitor. Logrhythm can extract that info, but some require converting before LogRythem. Windows logs don't need converting, but SQL, & XML do require conversion and monitoring.
Other Advice:
You should consult with LogRhythm experts because there are lots of features and customizations, and you need to figure out what's needed for your specific environment, for example, regulatory compliance issues. They do great job of making clear what's needed.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrators at a tech services company with 201-500 employees
Very helpful for monitoring and alarming, very stable and scalable, and excellent technical support
Pros and Cons
- "File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting."
- "It should have some more message monitoring features. It can also have some free message monitoring tools."
What is our primary use case?
I use LogRhythm for PCI DSS compliance. All of our devices are sending logs to LogRhythm. I have set up Silent Integrity Monitoring, Data Loss Prevention, Registry Integrity Monitoring, and other alarms for detection, and we do investigations.
How has it helped my organization?
I don't have metrics, but it has really improved the monitoring and alarming for us.
What is most valuable?
File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting.
What needs improvement?
It should have some more message monitoring features. It can also have some free message monitoring tools.
For how long have I used the solution?
I have been using this solution for about two years.
What do I think about the stability of the solution?
It has been very stable. There are no major issues. It has been exactly doing what I expected it to do.
What do I think about the scalability of the solution?
It has been very scalable in terms of adding new systems and stuff like that. It has been quite good.
We have plans to increase the usage of LogRhythm. We have some new solutions and new networks coming up. We might be looking to expand within the next two years to onboard new systems.
How are customer service and technical support?
Technical support has been excellent so far. I never had any issues with technical support. Their support has been excellent.
Which solution did I use previously and why did I switch?
I didn't use any other solution previously.
How was the initial setup?
It was pretty straightforward. The actual deployment of it took about two days, but the implementation strategy took longer. It took a couple of months for meetings and planning with different experts, project managers, and engineers. They looked at our business requirements and other things.
We have two administrators and two analysts. Four of us are managing the system.
What's my experience with pricing, setup cost, and licensing?
It costs a great amount, but its pricing is competitive with some of the other vendors. For licensing and support, we pay about 20,000. There are no additional costs or anything like that.
Which other solutions did I evaluate?
When I was looking for a solution, I looked at Splunk and LogRhythm. There was one from SolarWinds as well. Cost-wise, LogRhythm was the one that impressed me the most. Splunk was really good as well, but it was a little too costly.
What other advice do I have?
I would definitely recommend this solution for compliance requirements, such as PCI DSS compliance. It does cost a great amount, but its pricing is competitive with some of the other vendors. If it is a necessity to have a SIEM solution, I would definitely recommend LogRhythm.
I would rate LogRhythm NextGen SIEM a nine out of ten. It has been really good. So far, my experience has been seamless. They should keep doing what they're doing.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Architect at a healthcare company with 1,001-5,000 employees
Video Review
We can constantly add logs into our system without any issues; find and fix problems fast
What is most valuable?
I believe the most valuable feature for us has been that we have all the logs together. We can query them, we can find all kinds of different situations that are going on in our network that we wouldn't have knowledge of without searching many different servers and logs.
How has it helped my organization?
Quicker ability to troubleshoot the problem, find the problem, get it fixed, and get the customers back up and using our system.
What needs improvement?
I'm sure there are always areas, in stability and scaling, that need improvement. I don't have anything right off that I can say I know needs improvement right at this point.
What do I think about the stability of the solution?
We installed in 2009, and the stability has improved over the years. I consider it to be quite a stable product now. It seems to work day after day, week after week.
What do I think about the scalability of the solution?
With version 7, we feel the scaling improved a lot. We are a large health system and we are quite often adding new businesses, new healthcare offices, new hospitals to our system. We we are able to add those extra logs into our system without causing any issues.
How is customer service and technical support?
Tech support has always been good from the very first. In most cases the first response is a good one. It does the job, and if not, then you get back to them and they stay with you until they get it fixed.
How was the initial setup?
We thought the setup was very quick and easy, of course we didn't try to boil the ocean all at once. We've been, over the years, adding more and more phases to our system, completed it in phases.
What other advice do I have?
Really figure out what you want it to do for you, because it is very flexible and can be used for many different purposes. Determine what you want to use it for, and then get the assistance from LogRhythm to help implement it in that way. Then you can always expand it and take in other areas. But your primary goals need to be met right up front.
We are very happy with it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
EMS-Scada Infrastructure Engineer at a energy/utilities company
It is very stable once it is configured. We have not had any downtime.
What is most valuable?
Compliance. It's the main focus of the solution, and that is what we've been doing: logging, monitoring, and alerting.
How has it helped my organization?
We keep an eye on all the events which actually are configured as an alert. This keeps us on compliant for compliance purposes.
Our key challenge and goal is maintaining a secure infrastructure. We are a power electric company, so we are trying to be as secure as we can.
It is a very good solution. It is very robust. It is very extensive. We're trying to go into the minimum requirements for compliance purposes, but I would like to start implementing more for administration purposes and security.
What needs improvement?
- More seminars.
- Reporting: A reporting tool would be good for us, especially if we have better knowledge of them.
What do I think about the stability of the solution?
It is very stable once it is configured. We have not had any downtime.
What do I think about the scalability of the solution?
The scalability is very powerful. Our network is not very big, but we can configure it so we can always be up and running with redundancy. It's a great solution.
How is customer service and technical support?
It is a great experience all the time working with them. They are very useful, if they don't have the answer, they find the people that have the answer.
How was the initial setup?
On the last upgrade, I was part of the group to implement it. We did have some challenges, because the previous deployment was not configured right, then we did the implementation and it was very straightforward.
Which other solutions did I evaluate?
Alert Logic, but the laws were going outside of the company, so we want to keep it inside for security purposes.
LogRhythm was the best solution that we could find.
What other advice do I have?
We have LogRhythm in place and it's been working well for us.
It's a great solution but training will be a big key on the implementation. We can troubleshoot it and get the technical support, but it always being very good to have technical training on LogRhythm.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Security Analyst at a tech services company
Before we were compartmentalized, now we we have a central point with more integration between different departments
What is most valuable?
Being able to have all our logs all in one place, so we can easily correlate across the environment.
How has it helped my organization?
It has definitely matured our security posture. Before we started using it heavily, all our products were compartmentalized within the department that used it. Now that we have a central point, we have been having more integration with different departments.
The challenges are being spread out and using some of the technology that we do use, which are not easily integrated into the SIEM. We have a lot of custom parsers and just trying to get our custom products and applications to integrate into the SIEM, that was our biggest challenge.
As far as building custom parsers, it's very configurable. I've had some experience building parsers with it so far, and the ones that we have built have been working fine. Support has been pretty awesome with helping get those working well.
What needs improvement?
Adding more integration for security products would be an improvement.
What do I think about the scalability of the solution?
I have not had to scale it out too much yet. The environment was already set up when I came in. As far as the ability to scale out, I know it's there. I haven't had to put it to use though.
How are customer service and technical support?
I have used their support a lot. It is really good support. I don't think I've opened a case yet that I haven't got a solution on, and it is usually pretty fast It's easy to reach the right person.
Which solution did I use previously and why did I switch?
We had a previous solution, but I don't know who they were. I don't know why we switched. Compliance was our biggest driving factor to why we purchased LogRhythm.
Which other solutions did I evaluate?
I would not know. This was done before I came onboard.
What other advice do I have?
It is a really good product with good support.
If someone is reaching the solution, I would advise them to reach out to users and try to visit LogRhythm's online presence to see what they have. The LogRhythm community has been a pretty good resource.
Having a unified end-to-end platform is very important.
Most important criteria when selecting a vendor: support for the product.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Download our free LogRhythm SIEM Report and get advice and tips from experienced pros
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Updated: January 2025
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