We performed a comparison between IBM Security QRadar and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Small or medium-sized companies generally find LogRhythm SIEM's setup to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
Comparison Results: Our users prefer LogRhythm SIEM over IBM QRadar. Users value LogRhythm SIEM for its seamless integration, effective log correlation, and efficient event filtering. LogRhythm SIEM yields a solid return on investment and offers stellar customer service. Customers find LogRhythm SIEM's pricing and licensing competitive, making it a more affordable option for those with budget constraints.
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications."
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"The in-built SOAR of Sentinel is valuable. Kusto Query Language is also valuable for the ease of writing queries and ease of getting insights from the logs. Schedule-based queries within Sentinel are also valuable. I found these three features most useful for my projects."
"Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"There is a single dashboard that gives us a complete overview of what is happening around the globe."
"There are more than 120 extensions in QRadar, which are easy to install and configure. These can improve your analysis of events."
"The visibility it gives you into your infrastructure has been great."
"I think it's a very stable product that provides much more visibility than the other product."
"It has a lot of good correlation rules. From a customer's point of view, it is one of the best solutions because you don't need to create correlation rules from scratch. You just review them and customize them as you want."
"I have found the most important features to be the flexibility, tech framework, and disk manager."
"Integrations are quite a useful and key feature of this solution. It has integration with the CVSS score, which is a central point for all the data and scores about the threats. There is an IBM Bluemix dashboard that is integrated with the CVSS score."
"It's quite scalable. We have upgraded some solutions from 1000 APS up to 3500 APS to 5000 APS. It's a good solution, they have no scalability issues."
"The dashboards in the LogRhythm SIEM really help us as a starting point. It gives us a starting point we can go to every day. We walk through several dashboards to see anomalous activity for further investigation."
"The user interface is pretty good compared to other SIEM tools."
"File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting."
"Its benefits are broad. The solution isn't necessarily made to do any one thing, but it can do anything you tell it to. It is able to tackle any different type or size of job."
"Currently, we are in the implementation phase. LogRhythm is better than QRadar from the point of view of collecting Windows events. It has a much higher view. You can enable monitoring by default."
"NextGen SIEM's best feature is how it presents logs."
"The GUI is very intuitive and the solution has good integration."
"This solution has improved our organization in many different ways. The biggest benefit is being able to view all information in one dashboard instead of having to look at several different applications and dashboards. I can see information across our entire environment and every aspect of our network."
"I can't think of anything other than just getting the name out there. I think a lot of customers don't fully understand the full capabilities of Azure Sentinel yet. It is kind of like when they're first starting to use Azure, it might not be something they first think about. So, they should just kind of get to the point where it is more widely used."
"There is room for improvement in entity behavior and the integration site."
"It could have a better API to be able to automate many things more extensively and get more extensive data and more expensive deployment possibilities. It can gain some points on the automation part and the integration part. The API is very limited, and I would like to see it extended a bit more."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"I would like Sentinel to have more out-of-the-box analytics rules. There are already more than 400 rules, but they could add more industry-specific ones. For example, you could have sets of out-of-the-box rules for banking, financial sector, insurance, automotive, etc., so it's easier for people to use it out of the box. Structuring the rules according to industry might help us."
"I think the number one area of improvement for Sentinel would be the cost."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"The dashboards can be improved. Creating dashboards is very easy, but the visualizations are not as good as Microsoft Power BI. People who are using Microsoft Power BI do not like Sentinel's dashboards."
"Ideally we would like a mobile version so that any alert that comes in will notify us in a mobile app, or by using SMS integration."
"I don't look at only the features and benefits; I also look at the price. It is a bit expensive when compared with other solutions. It is expensive for specific deployment topologies, and the decision-makers go for alternatives like ArcSight. It should also have more AI features or capabilities for better threat intelligence. The more it uses machine learning, the better would be the dashboard, analytics, and other things."
"The user interface is a bit clunky, a bit hard to find what you need."
"There should be an extension where we can get the reports. This could be an extension to the dashboard with the Guardian or another product with limited technology, for example IPS. Now, we only have IBM. Basically, it needs more and more integration models."
"The solution lacks vendor support."
"IBM Qradar could improve the reporting. The tool is not designed to report. It's a great operational monitoring tool. You put it on a screen and you watch it. If you want to have analytics out of it, that's a whole different story. You're going to need more people and tools. What should be added is reporting and integration into Power BI, into some capability that produces analytical reports from the source data. IBM does not seem to care to add these features."
"The solution can be improved by lowering the cost and bettering their technical support."
"IBM QRadar has outdated technology, and this is its area for improvement. When you try to implement an analytic expression, it's not updated. The solution doesn't support newer technologies, and it doesn't update regularly. For example, around the world, others implement new technologies, while IBM updates later than others."
"LogRhythm NextGen SIEM is currently based only on the Windows platform. This means that some of our customers have to purchase a Windows license elsewhere. If LogRhythm can move to a Linux platform or a proprietary platform, it would be very helpful."
"The product's stability needs improvement."
"One thing we have mentioned to them before is that we'd like to be able to do searches, or drill-downs, directly from an alarm. When you click it and the Inspector tab slides out, that might be a good place to be able to click the host to search for the last 24 hours. I know the search is right there but it would be even nicer to just click that and then have an option to search something there."
"When we originally got LogRhythm, their tech support was fantastic, and I loved them. Now, we don't quite get as quick of a response. I've been disappointed in the more recent tech support. When you call in, they'll say that they will get you somebody, and you'll finally get someone who will contact you back a day or so later. Whereas before, I would get help right away."
"More detail in the alerts given to avoid additional searches, as often the source or destination associated with the alert is not evidenced."
"The security playbook could be pre-defined and available to other analysts with similar security issues."
"The solution is likely not the best option for a smaller organization."
"Sometimes the Platform Manager crashes because it's built around Windows."
IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews while LogRhythm SIEM is ranked 6th in Security Information and Event Management (SIEM) with 166 reviews. IBM Security QRadar is rated 8.0, while LogRhythm SIEM is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, Elastic Security, Sentinel and Fortinet FortiSIEM, whereas LogRhythm SIEM is most compared with Splunk Enterprise Security, Wazuh, LogRhythm Axon, Fortinet FortiSIEM and Fortinet FortiAnalyzer. See our IBM Security QRadar vs. LogRhythm SIEM report.
See our list of best Security Information and Event Management (SIEM) vendors and best Log Management vendors.
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