ManageEngine EventLog Analyzer is useful for log and alert correlation. It is a full-function SIEM solution.
IT Manager & Software Solutions Technical Manager Vitel A.S. at a computer software company with 51-200 employees
Knowledgeable technical support, good interface, straightforward installation
Pros and Cons
- "The user interface is very good."
- "The solution is stable. However, there are limits. For example, we can do 2,500 Syslog events per second, but if we want to do more we have to install the distributor structure, and then we can expand how many events we can do. They could improve the stability."
What is our primary use case?
What is most valuable?
The user interface is very good.
ManageEngine is open to new feature requests and always considers them. Additionally, they have can develop tailor-made fixes for our customers.
For how long have I used the solution?
I have been using ManageEngine EventLog Analyzer for approximately 17 years.
What do I think about the stability of the solution?
The solution is stable. However, there are limits. For example, we can do 2,500 Syslog events per second, but if we want to do more we have to install the distributor structure, and then we can expand how many events we can do. They could improve the stability.
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Log Management
December 2024
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824,053 professionals have used our research since 2012.
What do I think about the scalability of the solution?
We have approximately 1,000 users using this solution.
How are customer service and support?
We have very strong technical support from the headquarters of ManageEngine. They are highly skilled and knowledgeable here in Turkey.
How was the initial setup?
The installation is straightforward but the implementation takes some work.
The time it takes for the implementation depends on the resource count. We have completed it in half a day.
What about the implementation team?
We have one manager, two consultants, one solution architect, and many other technicians that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
There is a license required for these solutions. The customer can choose the license type, such as an annual license purchase or a perpetual license. If the customer wants maintenance they will have to pay annually.
What other advice do I have?
I would strongly recommend this solution.
I rate ManageEngine EventLog Analyze a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Network Security and Infrastructure Engineer at a tech services company with 201-500 employees
Good for issue detection, straightforward setup and good customer service
Pros and Cons
- "The initial setup is straightforward"
- "The first tier of customer service and support is not great."
What is our primary use case?
Our primary use case for this solution is detecting issues to provide customers with information.
What needs improvement?
The first tier of customer service and support is not great, and additional upgrades could be included.
For how long have I used the solution?
We have been using the solution for less than one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have had a good experience with customer service and support, but the first tier of support could be improved. I rate customer service and support a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward, and deployment takes one day.
What other advice do I have?
I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Log Management
December 2024
Find out what your peers are saying about ManageEngine, Splunk, Fortinet and others in Log Management. Updated: December 2024.
824,053 professionals have used our research since 2012.
Network engineer at a manufacturing company with 201-500 employees
Installation is fast and straightforward and the technical support is excellent
Pros and Cons
- "I have made use of technical support and am certainly very satisfied with them."
- "The solution should improve on its log capturing capabilities."
What is our primary use case?
We employ the latest version.
The solution is used for capturing event logs, such as alerts, for network devices. It directs us to the source.
We use the solution because it is granular.
What needs improvement?
The solution should improve on its log capturing capabilities, the authentication, when a person logs onto a network device.
For how long have I used the solution?
I have been using ManageEngine EventLog Analyzer for close to five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
For the moment, our usage is fine. We do have plans to increase it, but not at present.
How are customer service and support?
I have made use of technical support and am certainly very satisfied with them.
Which solution did I use previously and why did I switch?
In my position at this organization, I am not familiar with the use of any other solutions prior to the current one.
How was the initial setup?
The installation is straightforward.
It did not take long, a maximum of two hours.
What's my experience with pricing, setup cost, and licensing?
There is a yearly subscription for the solution.
What other advice do I have?
There are 150 users making use of the solution.
I would definitely recommend the solution to others.
I rate ManageEngine EventLog Analyzer as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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