I've used the solution for a short time. I had to look at it and some other options to see which would fit the use case. We wanted to test it on our networks.
Manager at a comms service provider with 51-200 employees
Easy to use with good monitoring and management
Pros and Cons
- "It's one of the easiest products. It's very simple to use."
- "It may not be as easy to use as Splunk."
What is our primary use case?
How has it helped my organization?
I used the solution alongside others to run some tests for a client, and they decided which solution they wanted to use.
What is most valuable?
The monitoring is very good.
It's one of the easiest products. It's very simple to use.
The solution centralizes logs well. It makes management easy.
Overall, it is a very good solution. However, our clients decided to use a different solution.
What needs improvement?
It may not be as easy to use as Splunk.
I'm not sure if there is enough integration. I'm not sure what other product may join with it.
Buyer's Guide
Log Management
November 2024
Find out what your peers are saying about ManageEngine, Splunk, Fortinet and others in Log Management. Updated: November 2024.
814,649 professionals have used our research since 2012.
For how long have I used the solution?
I've used the solution for maybe one month.
Which solution did I use previously and why did I switch?
I've also used Splunk. It is a very good tool. Both are very nice tools; however, clients decide which to use. They found Splunk easier.
What other advice do I have?
I'd rate the solution nine out of ten. I was pleased with the capabilities of the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security and Infrastructure Engineer at LDC
Good for issue detection, straightforward setup and good customer service
Pros and Cons
- "The initial setup is straightforward"
- "The first tier of customer service and support is not great."
What is our primary use case?
Our primary use case for this solution is detecting issues to provide customers with information.
What needs improvement?
The first tier of customer service and support is not great, and additional upgrades could be included.
For how long have I used the solution?
We have been using the solution for less than one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have had a good experience with customer service and support, but the first tier of support could be improved. I rate customer service and support a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward, and deployment takes one day.
What other advice do I have?
I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Log Management
November 2024
Find out what your peers are saying about ManageEngine, Splunk, Fortinet and others in Log Management. Updated: November 2024.
814,649 professionals have used our research since 2012.
Network engineer at a manufacturing company with 201-500 employees
Installation is fast and straightforward and the technical support is excellent
Pros and Cons
- "I have made use of technical support and am certainly very satisfied with them."
- "The solution should improve on its log capturing capabilities."
What is our primary use case?
We employ the latest version.
The solution is used for capturing event logs, such as alerts, for network devices. It directs us to the source.
We use the solution because it is granular.
What needs improvement?
The solution should improve on its log capturing capabilities, the authentication, when a person logs onto a network device.
For how long have I used the solution?
I have been using ManageEngine EventLog Analyzer for close to five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
For the moment, our usage is fine. We do have plans to increase it, but not at present.
How are customer service and support?
I have made use of technical support and am certainly very satisfied with them.
Which solution did I use previously and why did I switch?
In my position at this organization, I am not familiar with the use of any other solutions prior to the current one.
How was the initial setup?
The installation is straightforward.
It did not take long, a maximum of two hours.
What's my experience with pricing, setup cost, and licensing?
There is a yearly subscription for the solution.
What other advice do I have?
There are 150 users making use of the solution.
I would definitely recommend the solution to others.
I rate ManageEngine EventLog Analyzer as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Log Management Report and find out what your peers are saying about ManageEngine, Splunk, Fortinet, and more!
Updated: November 2024
Popular Comparisons
Splunk Enterprise Security
Microsoft Sentinel
Microsoft Defender XDR
IBM Security QRadar
Elastic Security
AWS Security Hub
LogRhythm SIEM
Rapid7 InsightIDR
Fortinet FortiSIEM
Security Onion
Fortinet FortiAnalyzer
AlienVault OSSIM
Buyer's Guide
Download our free Log Management Report and find out what your peers are saying about ManageEngine, Splunk, Fortinet, and more!
Quick Links
Learn More: Questions:
- When evaluating Log Management tools and software, what aspect do you think is the most important to look for?
- Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
- Which Windows event log monitoring tool do you recommend?
- What is the difference between log management and SIEM?
- Splunk vs. Elastic Stack
- How can Cloudtrail logs be used effectively to improve log monitoring?
- Why hot data and cold data differences in SIEM solutions are not discussed sufficiently?
- When evaluating Log Management solutions, what aspect do you think is the most important to look for?
- When evaluating Log Management solutions, what aspects do you think are the most important to look for?
- Why are Log Management tools important for companies?