We primarily use the solution for endpoint protection, data loss prevention and application whitelisting.
Good antivirus aspects, an easy to use interface and good stability
Pros and Cons
- "The interface is very good. You can create and manage your own dashboard."
- "The refresh feature needs improvement. You need to refresh it manually yt going to the address bar, clicking on it and pressing enter, or pressing F5. There should be a button you can click on to refresh or have it so every five seconds it's refreshing."
What is our primary use case?
What is most valuable?
The antivirus is the solution's most valuable feature.
The interface is very good. You can create and manage your own dashboard.
The reporting is very good.
What needs improvement?
The refresh feature needs improvement. You need to refresh it manually yt going to the address bar, clicking on it and pressing enter, or pressing F5. There should be a button you can click on to refresh or have it so every five seconds it's refreshing.
QTs should be drag and drop.
The solution should allow for a bit more customization.
The reporting is good, but could use improvement. Right now you can export it as a PDF or CSV but these options will not make your design available. They should be more visual.
For how long have I used the solution?
I've been using the solution for almost five years.
Buyer's Guide
McAfee Complete Data Protection
October 2024
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. We have about 1,000 users on the solution currently.
How are customer service and support?
Technical support is good. We've been largely satisfied with them so far.
Which solution did I use previously and why did I switch?
We previously used ArcSite. It was the choice of the company to switch solutions.
How was the initial setup?
The initial setup was straightforward. Deployment takes about half an hour.
What about the implementation team?
We handled the implementation ourselves.
Which other solutions did I evaluate?
We did evaluate Trend Micro before choosing McAfee.
What other advice do I have?
We use the on-premises deployment model.
I'd recommend the solution. It's modern, simple, scalable and reliable.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Engineer at 22by7
User-friendly, support is always available, and it is the best product for GDPR compliance
Pros and Cons
- "The interface is user-friendly and it provides a large number of options."
- "There was an option for SQL setup in the older versions of this product and it has been removed, but we would like to see it made available as an add-on."
What is our primary use case?
We are system integrators who do the implementation and provide support for a variety of products. One of our main areas of focus is endpoint security, along with data loss prevention, encryption, and web security.
McAfee Complete Data Protection is one of the security solutions that we implement for our customers. It is the best match for GDPR compliance.
What is most valuable?
The most valuable features are data loss prevention and encryption.
The interface is user-friendly and it provides a large number of options.
The support services from McAfee are freely available at any point in time.
Of of the features that I like the best is document tagging, where the user can specify attributes such as confidential.
The encryption group feature will ensure that the system is compatible. If everything is fine then encryption will begin. However, if there is an incompatibility then the encryption will be halted.
What needs improvement?
There is a feature called manual classification that is not intuitive to use and can be improved.
There was an option for SQL setup in the older versions of this product and it has been removed, but we would like to see it made available as an add-on.
For how long have I used the solution?
We have been working with this product for approximately 12 years.
What do I think about the scalability of the solution?
Scalability-wise, this solution is very good.
Which solution did I use previously and why did I switch?
I have experience with a lot of products from different vendors including Symantec and Microsoft. I find the other products are more complicated than McAfee.
How was the initial setup?
The initial setup is straightforward and easy to do. One or two policies have to be created and then it is ready for deployment. It can all be done within an hour.
What's my experience with pricing, setup cost, and licensing?
The pricing is better than that of some competing products.
What other advice do I have?
McAfee Complete Data Protection is the best product on the market and I recommend it. It is very simple and anyone can easily understand it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Buyer's Guide
McAfee Complete Data Protection
October 2024
Learn what your peers think about McAfee Complete Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Storage Engineer at 22by7
User-friendly, easy to set up, and scalable
Pros and Cons
- "Technical support is very helpful."
- "There are compatibility issues with the Chrome browser."
What is our primary use case?
We primarily provide services to our clients.
Clients usually use the solution mainly to audit GDPR compliance. As for the audit, they need to meet their compliance, the PCI DSS compliance, and GDPR compliance. Based on that they procure the DLP solution.
What is most valuable?
The classification front-end and the features for the endpoint are great aspects of the product.
It works absolutely fine for the customer requirements.
It's user-friendly and easy to navigate.
The initial setup is very easy.
Technical support is very helpful.
The stability is good.
The product can scale.
What needs improvement?
There are compatibility issues with the Chrome browser. The DLP works absolutely fine with the internet and the Firefox browser, however, it doesn't support Chrome. That's the only drawback of the DLP. Even if there is a new patch released in Chrome, McAfee DLP doesn't support it.
There are a lot of incidents that are being captured and there is no option for deleting the older incidents from the console. However, if you want to treat that incident, then I think there is some task that has to be done and it doesn't work in the right way. We had to run some more subscriptions this year to reduce the incidents.
For how long have I used the solution?
I've used the solution for around ten years or so. Maybe even longer. It's been a long time.
What do I think about the stability of the solution?
I would rate the stability at an eight out of ten. It's pretty reliable. There aren't really any bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is okay. I would rate it at an eight out of ten.
How are customer service and technical support?
Technical support is absolutely fine. I have very good friends in support. Most of the time, most of my friends are working there, and I get connected with them. There aren't any problems. I'm quite satisfied with their level of knowledge and helpfulness.
How was the initial setup?
The initial setup is straightforward. It's very simple to deploy. It's just in a matter of five to ten minutes of checking out everything. On top of that, policies can be configured within 30 to 40 minutes. In that time, everything can be set up.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. Of course, it could always technically be cheaper, however, as a company that is a systems integrator, we tend to get more margin.
What other advice do I have?
We are service providers, not customers. We're a platinum partner.
I'd recommend the solution to other companies. It's more than just an antivirus. It helps with compliance.
However, I would advise a company that is considering buying it to understand what it can do and how it works in order to ensure it meets the needs of the organization.
I'd rate the solution at an eight out of ten. We're mostly quite satisfied with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Application Programmer (Infrastructure and OA support) at a government with 11-50 employees
Nice interface, feature-rich, and the technical support is helpful, but spinning disk performance needs to improve
Pros and Cons
- "The server software console is exquisitely designed and organized for handy access and manipulation by the administrator."
- "I would like to have an easier and less-hassle upgrade process in future releases of the software, and extra license renewal price discounts too."
What is our primary use case?
We primarily use this solution for folder and disk encryption. One encrypted folder in Drive D: for each PC user and disk encryption for all notebook PCs, especially for sensitive or confidential data.
How has it helped my organization?
The McAfee Policy Orchestrator did a fair job in overall control and management of encryption. A centralized repository of various functions is provided in an excellent user interface and menu system.
What is most valuable?
The most valuable features are effective folder and disk encryption, and the practical server console-started agent/encryption module deployment to endpoints are highly commendable.
The server software console is exquisitely designed and organized for handy access and manipulation by the administrator.
Encryption user assignment and key generation can be performed fast enough.
What needs improvement?
Well expectedly, the upgrade process from Orchestrator v5.32 to 5.91 will be a bit painful for a lengthy and hardly completed client saturation (i.e. ensuing endpoint upgrade, if not done after server & SHA cert update committed, the client(s) will completely fail to work again) for our 1300+ endpoints. These included PCs and offline notebooks, which cannot be easily kept online over an extended period of time waiting for saturation in an undetermined upgrade order. I would like to have an easier and less-hassle upgrade process in future releases of the software, and extra license renewal price discounts too.
Procurement/license renewal options should also be devised by McAfee for continually incremental buying by an organization over its lifetime of usage.
Additionally, export and re-import of encryption keys in a batch could also be available as an extra orchestrator module for seamless transfer in case of server migration/re-installation.
Noticeably, the disk encryption process is far swifter on PCs/notebooks equipped with SSD drives but a speed improvement should better be available in future releases for mechanical disk drives for still being existent in the years to come.
For how long have I used the solution?
I have been using McAfee Complete Data Protection for three years.
What do I think about the stability of the solution?
Apart from the disk encryption process that has a couple of times failed to transfer the initial encryption login password to the client PCs, in which token recovery was required, we have come across very few issues.
What do I think about the scalability of the solution?
Good variety of modules and easy incorporation.
How are customer service and technical support?
We have raised support cases to McAfee and they responded in a professional and helpful manner and completed with successful resolutions.
Which solution did I use previously and why did I switch?
Our previous experience with Symantec encryption has left a lot of room for improvements such as deployment/redeployment ease and Active Directory integration. We, therefore, chose McAfee for its feature-richness and a reasonable price with good market acceptance and knowledge availability.
How was the initial setup?
The initial setup can be done in two days or so, highly recommended with the assistance by experienced solution contractors.
What about the implementation team?
We hired a contractor I.T. company to have initially installed everything and configured the total solution to work successfully. The organization-wide deployment from scratch at the beginning is simple, fast and problem-free, enough though we preferred using remote execution of DOS scripts to copy and run the installer at client endpoints.
In a word, it was a good and satisfactory start.
What's my experience with pricing, setup cost, and licensing?
This solution is reasonably priced.
What other advice do I have?
So far, we are satisfied with the overall results and the product welcomed by end-users with few complaints.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
The device control is more reliable and more stable but the interface is not easy for administrators
Pros and Cons
- "With this solution, the device control is more reliable and more stable."
- "The solution should be more user-friendly."
What is most valuable?
With this solution, the device control is more reliable and more stable. We even use it for our email policies, but we are mainly using it in our environment for device protection policies. We are controlling almost all types of devices, like USB and CD-ROM devices, imaging devices, and even cameras. So we are basically able to control everything in our environment.
What needs improvement?
If you compare this solution with next-generation products like CrowdStrike, you will find that it should be easier to work on and therefore more user-friendly. With this solution, data protection is not straightforward. So McAfee should focus more on ease of management and user-friendliness.
I would also like to have an option to migrate from the old environment to the new, graphical environment. The interface itself is not easy for administrators because they have to check everything. The integration of AD users in the DLP can also improve as well as taking reports. For instance, if a user wants information on the kind of report in the DLP, I can currently not look at it. I need to get a proper DLP report.
Also, if my management is asking a report, I must be able to tell how many users' USB is blocked. Right now I am not able to see what policy I implemented and how many users I have. Those are the basic things that McAfee should improve during the migration process. It should be straightforward.
For how long have I used the solution?
We've been using McAfee Complete Data Protection for more than ten years now on premise.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
I believe it is scalable but there is always room for improvement. I like the ease of management and you can add the how-to, create a policy, and make new sections. I prefer CrowdStrike's device control when it comes to email policies because it is more straightforward. I believe it is because everything is moving towards the Cloud now. I'm not saying that McAfee is not going to the Cloud, but the product can be more advanced. I still personally feel that, even for a small-sized company, mid-sized company, or even a company with more than 2000, 5000 users, this product is really good.
How are customer service and technical support?
The technical support of McAfee is good and that is why we use McAfee products. The support and protection is very prompt.
How was the initial setup?
The initial setup is easy and straightforward and we didn't experience any complications. What I like, is that the data is basically integrated with McAfee so you can use the afim interface for integration. It is straightforward to implement your DLP with the afim server.
Which other solutions did I evaluate?
We use Email Gateway, but now we use a couple of McAfee products like the antivirus and DLP.
What other advice do I have?
My advice to others who are looking for a DLP solution, a data protection solution, would be to go for it. Along with the antivirus protection, I would definitely suggest the company to go for the next generation in antivirus or EDR or sensing technology which is currently more available in the market. There is more, newer technology on the market today. And antivirus properties of McAfee technology, like scanning the viruses and things like that, is more traditional, conventional technology. I will not say to go ahead with the antivirus, but McAfee's DLP data protection is still very good and it is one of the stable solutions on the market. I will rate it a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Cyber Security Consultant at a security firm with 501-1,000 employees
Unified management console and scales well, but we need more granular control over the policies
Pros and Cons
- "The console allows us to manage not only endpoint protection, but DLP, and also integration with MVISION Cloud."
- "We are looking for more granular control over the policies."
What is our primary use case?
We are a solution provider and this is one of the security products that we implement for our clients. I focus primarily on data protection and data loss prevention solutions, and in this role, I work with McAfee Complete Data Protection a lot. We also use it for encryption.
A simple use case would be keywords and reject detection.
Other reasons that we use it are for PII and PCI compliance.
What is most valuable?
The most valuable feature is the unified management console, ePO. The console allows us to manage not only endpoint protection, but DLP, and also integration with MVISION Cloud.
What needs improvement?
We are looking for more granular control over the policies. McAfee has some challenges in this regard.
For how long have I used the solution?
I have been working with McAfee Complete Data Protection
What do I think about the stability of the solution?
There are some challenges with stability when you want to fine-tune the granularity. When it is too generic, you get a lot of false-positive errors.
What do I think about the scalability of the solution?
I don't think that McAfee has any scalability-related issues because they deal with a lot of enterprise companies.
Our clients are typically the public sector, although we have a lot of large, enterprise customers as well.
How are customer service and technical support?
The most important thing is how they enable our team. They provide us with good support during the pre-sales stages.
How was the initial setup?
The initial setup for McAfee is straightforward, and not very complex. The fine-tuning, however, takes time.
What other advice do I have?
We can see that a lot of things are moving to the cloud, and I want to see more cloud solutions and more integration where we can make use of them. As time goes on, we can see that there are more customers on the cloud.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Senior Trusted Advisor LoB Banking at a tech services company with 10,001+ employees
Provides protection for my notebook with no maintenance, but the price can be improved
Pros and Cons
- "I don't need to have any interaction with this product, which means that it is very, very good, and it is doing its job."
- "This solution does not do as well at protecting the end-user against unknown viruses."
What is our primary use case?
I use this solution to protect my notebook.
This is an on-premise deployment that was installed by my company on my notebook.
What is most valuable?
I don't need to have any interaction with this product, which means that it is very, very good, and it is doing its job.
What needs improvement?
The price of this solution needs to be improved.
This solution does not do as well at protecting the end-user against unknown viruses.
What do I think about the stability of the solution?
I have never had any issues with this solution.
How was the initial setup?
My understanding is that it was easy to deploy. It was done very quickly, and I have not noticed any issues with the notebook since the installation.
What about the implementation team?
Our in-house IT department handled the implementation.
What other advice do I have?
This product is perfect, just too expensive.
I would rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at Axoft Ukraine
A data protection solution with valuable security features
Pros and Cons
- "The most valuable feature is security."
- "The price is a little high and could be better."
What is our primary use case?
We use it, for example, for USB devices. When we are using USB devices, we have to put the password to open the USB stick. Without it, we cannot use the USB stick anywhere.
How has it helped my organization?
We can use our devices more securely. Therefore, it protects us from data loss, and therefore, it's very helpful for us. The biggest lesson we have learned is that security is very important in business.
What is most valuable?
The most valuable feature is security.
What needs improvement?
The price is a little high and could be better.
For how long have I used the solution?
I have been using McAfee Complete Data Protection for about two years.
What about the implementation team?
We implemented this solution by ourselves.
What's my experience with pricing, setup cost, and licensing?
I think the price could be a little bit less.
What other advice do I have?
I would tell potential users that automatic update distribution would be very useful for such solutions. Doing it manually is very hard work.
On a scale from one to ten, I would give McAfee Complete Data Protection a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: October 2024
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