My primary use case of this solution is as a data warehouse.
Data Platform Architect at APN Promise
Scalable and comprehensive, with easy Microsoft integration
Pros and Cons
- "Fills the gap between big data and classic data warehouses."
- "Comes with a pretty steep learning curve."
What is our primary use case?
What is most valuable?
The most valuable feature of this solution is its filling of the gap between big data and classic data warehouses. As a solution, Synapse allows you to do almost everything.
What needs improvement?
An area for improvement would be advanced analytics. The product also comes with a pretty steep learning curve, which could be improved. In the next release, I would like an improvement in internal security, which currently doesn't work at all.
For how long have I used the solution?
I've been working with this solution for about two years.
Buyer's Guide
Microsoft Azure Synapse Analytics
March 2025

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What do I think about the stability of the solution?
Initially, the product had some issues with stability, but these seem to have improved with time.
What do I think about the scalability of the solution?
Scalability is one of the main advantages of this solution.
How are customer service and support?
Tech support is ok but more difficult tickets can take a long time to solve.
How was the initial setup?
The setup was complicated because the data must be organized differently from the classic SQL database. There are also different techniques for query performance and managing caches, which makes the process more complicated.
What's my experience with pricing, setup cost, and licensing?
Synapse is a very costly solution, and other products are available for less.
What other advice do I have?
One of the main pros of Synapse is the ability to work with the classic data warehouse and the big data. Another is the ability to use the Spark engine for preparation. Before implementing this product, consider whether it will provide the results you want. If you are already using Microsoft products, Synapse is easy to integrate. I would score this solution as eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Co-owner, Director at a tech services company with 1-10 employees
A stable and useful solution for business intelligence
Pros and Cons
- "The whole solution is interesting for us."
- "They should provide a less expensive version with a smaller setup for small businesses. Currently, its price is quite high for entry-level or small businesses. In terms of integration, new connectors are always welcomed."
What is our primary use case?
It is for business intelligence. We are gathering all the data from legacy systems and transforming the data. We are then pushing the data back towards Power BI.
What is most valuable?
The whole solution is interesting for us.
What needs improvement?
They should provide a less expensive version with a smaller setup for small businesses. Currently, its price is quite high for entry-level or small businesses. In terms of integration, new connectors are always welcomed.
For how long have I used the solution?
I have been using this solution for a year.
What do I think about the stability of the solution?
It is quite stable.
What do I think about the scalability of the solution?
We don't scale up because the current level is enough for our customers. Our customers are small and medium companies in Europe.
How are customer service and technical support?
I don't use their support.
How was the initial setup?
It is complex. There are too many products that we need to involve in its setup, such as data factory and machine learning, and they're integrated so intricately. You need to have quite good skills to work with this. You would need a partner. You cannot do it yourself. The deployment usually takes a month.
What's my experience with pricing, setup cost, and licensing?
It requires a less expensive version because currently, not every customer is able to buy it. If it could have a smaller setup that doesn't require so many resources, it would be helpful, and we would be able to use it in more cases. We are a small country, and most of our customers are quite small businesses.
What other advice do I have?
I would rate Microsoft Azure Synapse Analytics a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Microsoft Azure Synapse Analytics
March 2025

Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
Executive Board Member / General Manager at a comms service provider with 51-200 employees
Offers easy administration and it is very stable
Pros and Cons
- "The initial setup was really easy and straightforward."
- "It would be of interest to improve things like the web service integration and availability in terms of being easy to create internal web services in the database."
What is most valuable?
The most valuable feature of this solution is the ease of administration.
What needs improvement?
It would be of interest to improve things like the web service integration and availability in terms of being easy to create internal web services in the database.
For how long have I used the solution?
I have been using the solution on premise for ten years now.
What do I think about the stability of the solution?
The solution is quite stable and there are no problems in the database.
What do I think about the scalability of the solution?
We haven't grown a lot so I am not able to say if the solution is scalable or not.
How was the initial setup?
The initial setup was really easy and straightforward.
What other advice do I have?
I will rate this solution an eight out of ten. Not a ten due to the lack of integration.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Consultant at a non-profit with 11-50 employees
Easy to use for the end-user but the initial setup is complex
Pros and Cons
- "The most valuable features are the flexibility and that it's easy to use as an end-user compared to AWS."
- "The initial setup process needs improvement. When you're moving to the cloud it takes a bit of time. It would be great if they could implement something that would make it faster."
What is our primary use case?
We use the private deployment model of this solution.
What is most valuable?
The most valuable features are the flexibility and that it's easy to use as an end-user compared to AWS.
What needs improvement?
The initial setup process needs improvement. When you're moving to the cloud it takes a bit of time. It would be great if they could implement something that would make it faster. It takes a bit of time but once you're done, you're done.
The simplicity is good, but it should be that anyone can use it. You shouldn't have to be technical because, with the way it is now, only a technical person who has had training can set it up. If you have a dashboard that anyone can use, it would be easier.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the scalability of the solution?
Scalability is great. It can go from zero to infinity.
How are customer service and technical support?
Their technical support is great. We have local support from distributors.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. You can pay as you go.
What other advice do I have?
I would rate it a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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