Our primary use cases are document archiving, revision control, and workflows.
Principal Consultant at innoconsultants inc
Easy to learn and use, facilitates and promotes collaboration
Pros and Cons
- "This solution has provided us with a collaborative workspace to allow everyone to work together and be on the same page."
- "I would like to see more Agile techniques and seamless integration with other applications."
What is our primary use case?
How has it helped my organization?
This solution has provided us with a collaborative workspace to allow everyone to work together and be on the same page.
What is most valuable?
The most valuable feature is the ease of use and learning.
What needs improvement?
I would like to see more Agile techniques and seamless integration with other applications.
Buyer's Guide
Microsoft Office SharePoint Server
December 2024
Learn what your peers think about Microsoft Office SharePoint Server. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this SharePoint Server for five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operation Manager at a computer software company with 51-200 employees
Poor search functionality and too broad in scope with a complex initial setup
Pros and Cons
- "The forms aspect of the solution, for example, the creation of surveys, is its most valuable aspect."
- "The search feature needs improvement. I can never find the information I need when I use it."
What is our primary use case?
We primarily use the solution for document sharing and collaboration.
How has it helped my organization?
I couldn't name a specific improvement to our organization because of this solution.
What is most valuable?
The forms aspect of the solution, for example, the creation of surveys, is its most valuable aspect.
What needs improvement?
The search feature needs improvement. I can never find the information I need when I use it.
They need a well-implemented Wiki engine. What they have now doesn't really comply to what I would expect from a Wiki platform.
For how long have I used the solution?
I've been using the solution for nine to ten years.
What do I think about the stability of the solution?
The stability is good. I've never had issues with it.
What do I think about the scalability of the solution?
I can't really speak to scalability, because I haven't tried to scale it, but I don't think it would be a problem to do so. We currently have over 500 employees at our organization using the solution. We don't plan to increase usage anytime soon.
How are customer service and technical support?
I've never had any interactions with technical support.
How was the initial setup?
The initial setup is complex. Coming from a standard deployment, you still need to take significant steps to make it really shine within your organization. You need to implement it in a certain way to make it useable.
What other advice do I have?
We use the cloud deployment model of the solution.
I'm not that big a fan of SharePoint, so there isn't too much that I really like about it.
My advice to those considering implementation would be to really know for what purpose you would like to use the platform and not just install it and start using it. You need to understand it and plan things out beforehand.
I'd rate the solution three out of ten. With the complexity and performance, it's hard to work with. In our case, it may be because of the way it's been implemented. In general, my experience with SharePoint is not great.
SharePoint should choose a more specific direction and not try to be the toolbox for every kind of solution that users want. That the solution thinks it needs to cover everything means that users have to do a lot of configuration before it complies with what they really need. The solution needs to be more specific and narrow the scope of usage.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Office SharePoint Server
December 2024
Learn what your peers think about Microsoft Office SharePoint Server. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
CTO/Owner at AVAILSYS LTD
Good document management and the third-party add-ons enable us to achieve workflows
Pros and Cons
- "The most valuable features for us are their document management list and hybrid forms. and We also use third party ad-dons to achieve workflows and other recent apps."
- "I think these tools do a pretty good job. There is only one area of improvement. Maybe Microsoft can invest a little bit more into the ease at which integration can be done with other third party applications."
What is most valuable?
The most valuable features for us are their document management list and hybrid forms. We also use third-party add-ons to achieve workflows and other recent apps.
What needs improvement?
One of the reasons why we don't recommend the cloud version of SharePoint is the cost. With the on-premise version, you pay for the license once. For the cloud version, there is a recurring fee.
The truth is there are some places where SharePoint is pretty decent for the thing that it does. Microsoft has a very good product. It's difficult to find room for improvement because you can get add-ons that support it. With SharePoint, if you are not subscribed to the SharePoint environment libraries, you can probably get third party tools that you can add on to it. It's difficult to see other tools that allow people to collaborate on documents and data in these libraries.
I think these tools do a pretty good job. There is only one area of improvement. Maybe Microsoft can invest a little bit more into the ease at which integration can be done with other third-party applications.
I know that Microsoft released SharePoint 2016, but I don't know if there is SharePoint 2019. We have only worked with the higher version of SharePoint since 2013. I don't know how much they have done in the area of integration. I think integration is a very important area of focus for SharePoint because it's very easy for SharePoint to become the go-to area, where everybody in your organization can come. Your costs, documents, sites, lists, and data can all be in one place. I would like to see them make it easier for people who are not using Exchange to connect to different data sources.
For example, a lot of people are using Google Apps. If I'm using Google Apps, there are plugins that we can just plug into SharePoint automatically to share documents and Google spreadsheets seamlessly. A Google spreadsheet can be imported into a SharePoint library. You can also point a SharePoint library to a Google spreadsheet, or the data source coming out of Google spreadsheet.
Integration also should include tools like Tableau, Salesforce, and some of the top software out there. It's not good enough to have website integration. That's not enough. You want to make an integration where Microsoft can build a wizard and you can just click a few times to create the integration. Then, just enter your username and password and point to the URL.
Those custom integrations are crucial, especially for smaller businesses. For large organizations that are deploying SharePoint in the enterprise, they already have an IT department, resources, and tons of administrators. They already have resources that can quickly build web services, called drivers or connectors. For small organizations, however, it would be good for Microsoft to invest in connectors. Microsoft can build and provide connectors for some of the more frequently used integrations, such as PayPal, Google Apps, Salesforce, SAP, etc. I think that would be great.
There is another area that Microsoft can improve on. I don't know what they have done with InfoPath. I think that's still a mystery. There's still a very big opportunity for form development and apps development framework that you can use quickly. Otherwise, Microsoft is telling everybody to go and buy two licenses to do serious forms of development. I think that's going to be a problem. I know that they're trying to encourage their partners to build those tools. However, workflows and easier to use and more robust forms infrastructure on top of SharePoint would go a long way. It is very expensive. They expect everyone to pay $20 or $30 per user per month. Microsoft can definitely help if they can build some of those capabilities, especially for people that want to invest in SharePoint. You're not investing much in to get some of the functionalities out.
For how long have I used the solution?
We've been using this solution for eight years.
How was the initial setup?
Most of our customers are enterprise customers. For enterprise customers deploying SharePoint, the setup is quite complex. If you don't know what you're doing, you can get yourself into trouble very quickly if you have a lot of data or users. It's very simple when you have a pair of small deployments. Then you can just click next a couple of times to engineer a solution. It's quite complex, however, if you have lots of users or you have terabytes of content. If you have a complex deployment, it gets very tricky and you have to get people who know what they're doing to be able to deploy even though there are challenges.
That's another big problem with Microsoft SharePoint because there was nobody to warn us and tell us at the beginning that, for enterprise deployment, we needed to think very carefully about certain things. It took us some time to build the competencies to understand the tricky areas. We had to learn what to do about performance and so many different things on an enterprise level.
The bottom line is that SharePoint is indeed for complex deployments. You just have to get the right team to be able to deploy it properly.
What other advice do I have?
It's difficult to rate in general because there are so many different parts of SharePoint. As a personal collaboration, I would rate it as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Solution Architect for New Products and Services at a comms service provider with 1,001-5,000 employees
We have developed workflows for automating licensing and other type of requests.
What is most valuable?
The most valuable features are:
- Document management
- Version control
- Workflows
- Templates for generating sites
How has it helped my organization?
This product has improved the way our organization functions in the following manner:
- We are provided with policies and procedures for administration.
- We can store all the documentation related to all IT projects.
- We have developed some workflows for automating licensing requests and other type of requests.
What needs improvement?
I think that it can be improved in terms of security, to manage roles and better performance.
For how long have I used the solution?
We have used this product for at least five years.
What was my experience with deployment of the solution?
I have not encountered any deployment issues.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Customer Service:
I would give the customer service a 7/10 rating.
Technical Support:I would give the technical support a 7/10 rating.
Which solution did I use previously and why did I switch?
We previously used IBM Lotus Notes applications.
What about the implementation team?
This tool was implemented by our in-house team.
Which other solutions did I evaluate?
Before choosing this product, we considered continuing with IBM Lotus Notes.
What other advice do I have?
Try to define a simple structure in regards to the sites and try to organize it in a homogeneous way.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Responsible Manager at a tech services company with 201-500 employees
Document management enables sharing with external users and integrates well with Office apps and Microsoft Flow
Pros and Cons
- "The solution's most valuable features is its document management. It allows sharing with external users and integrates well with Office apps and Microsoft Flow."
- "The solution needs to enable better sharing capabilities between users and external users. Several users also have problems with linking their emails to their Microsoft account."
What is most valuable?
The solution's most valuable features is its document management. It allows sharing with external users and integrates well with Office apps and Microsoft Flow.
The interface is okay for the type of work users do on it.
What needs improvement?
The licensing needs to be improved, especially when there are a lot of users. It's okay if there are a handful of users, but when there are 20 or 30, paying monthly for all of these licenses is difficult.
The solution needs to enable better sharing capabilities between users and external users. Several users also have problems with linking their emails to their Microsoft account.
What do I think about the stability of the solution?
The solution is mostly stable. If the service is not available, it's only for a few minutes and will restore without any intervention needed from our side.
What do I think about the scalability of the solution?
We can help our customers scale easily. It's not a problem for them, because they are small and medium-sized companies.
How are customer service and technical support?
Techincal support is good. I am able to open cases through the partnership channel to Microsoft and they solve any problems we have. I don't have issues dealing with them.
How was the initial setup?
The initial setup is straightforward. Deployment takes anywhere from two weeks to a month.
What other advice do I have?
I've been using the solution for four years. We use the public cloud deployment model. There's no on-premises deployment model. We are a Microsoft partner and typically work with small and medium-sized companies (about 50-80 employees).
Normally I recommend this product. However, there are others in the market that could offer the same capabilities or the same features, but at the same cost without a license.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
SharePoint Expert at a tech services company with 201-500 employees
Good processors and portals and very good stability
Pros and Cons
- "The level of stability is good."
- "The solution is like a CRM, so the initial setup is complex. It takes a few days to deploy the solution and the length of time depends on how large the company's topology is and what the client's demands are."
What is our primary use case?
We primarily use the solution for data management and internet files.
What is most valuable?
On the on-premises deployment model, the most valuable features are the processors and portals. On the cloud deployment model, the most valuable feature is the portals.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
The level of stability is good.
What do I think about the scalability of the solution?
The solution has a lot of options to develop it out.
How are customer service and technical support?
We typically use Google to find the answers we need.
How was the initial setup?
The solution is like a CRM, so the initial setup is complex. It takes a few days to deploy the solution and the length of time depends on how large the company's topology is and what the client's demands are.
What about the implementation team?
The user should use an integrator to help with the implementation.
What other advice do I have?
We use all deployment models and are a provider of the solution.
The solution is a Microsoft product, so they are constantly improving the solution. They also want the user to be the implementor, as opposed to the developer. They're working on a product that can be used out-of-the-box as much as possible.
In terms of advice, I'd suggest users find an expert in the system who can give them advice on how best to use the solution. There are a lot of options and abilities. If you aren't familiar with the solution, you may not realize what it can actually do and how to successfully use it.
I'd rate the solution eight out of ten. It's a very good product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at intellicon systems
Scalable, but with a rudimentary workflow and in need of more collaborative aspects
Pros and Cons
- "The solution is scalable. You can do both horizontal and vertical scaling."
- "The solution needs to be more collaborative. I believe they are just coming up with the themes for this right now."
What is our primary use case?
We primarily use the solution as a personalized interface for the corporate internet portal.
What needs improvement?
The workflow is very rudimentary. We use the intensive workflows. However, these need to be improved. Microsoft may be coming up with a new flow currently, but I'm not sure. I'm hoping Microsoft will have all emphasis on WorkflowMax because the one we currently have is very rudimentary.
The solution needs to be more collaborative. I believe they are just coming up with the themes for this right now.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution is more or less stable. You need to manage it carefully. If it's managed then it remains stable.
What do I think about the scalability of the solution?
The solution is scalable. You can do both horizontal and vertical scaling.
What other advice do I have?
I'd rate the solution five out of ten.
They're not as focused on ECM, and I try to think holistically, which is why I gave them such a rating. They're not made as an ECM solution, but I think more as an internet portal. They need to put more emphasis on the ECM part.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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