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Thushara Bandara - PeerSpot reviewer
Software Engineer at JKIT
Real User
Top 10
Straightforward to install and offers good integration with Azure
Pros and Cons
  • "We are able to easily do Azure backups and restores."
  • "The dashboards are in need of improvement."

What is our primary use case?

We have VMs deployed throughout the organization and we use this solution to take storage snapshots at the VM-level.

What is most valuable?

The most valuable feature is the integration with Azure. We are able to easily do Azure backups and restores.

What needs improvement?

The dashboards are in need of improvement.

The configuration could be improved by providing more options, in particular, during the initial setup phase.

It would be helpful if more functionality could be built around migrating files from on-premises to Azure because we have had issues when using Snapshot with very large database files, from 18 TB to 32 TB.

For how long have I used the solution?

I have been using NetApp Snapshot for more than two years.

Buyer's Guide
NetApp Snapshot
December 2024
Learn what your peers think about NetApp Snapshot. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

NetApp Snapshot is stable and we have been depending on it for more than two years.

How are customer service and support?

We have had to contact technical support a couple of times because of some issues that we were facing, and we are satisfied with the support. Our issues were resolved.

How was the initial setup?

The initial setup is straightforward, although if they provided more options then it would be better. I cannot recall the length of time required to deploy the solution, but one of the restorations that I performed recently took three hours.

What other advice do I have?

NetApp Snapshot is a product that we depend on and I recommend. It has helped us in the case of installations and other issues. Our main complaints are about the dashboard and configuration options.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527271 - PeerSpot reviewer
Exchange Administrator at Albuquerque Public Schools
Vendor
​More reliable and accessible data protection than backups alone

What is most valuable?

The data protection provides peace of mind.

How has it helped my organization?

More reliable and accessible data protection than backups alone.

What needs improvement?

Specialized applications like SnapManager for Exchange (SME) are finicky.

My experience with SME is that it is not as stable at the overall Snap platform (which is part of ONTAP, not a separate product like the SnapManager products). SME does a fine job of backing up Exchange databases, but due to the HA nature of DAGs, there are times when a primary database switches from server to server. When this happens, SME does not elegantly handle that transition; as a result, there can be missed snapshots. This means gaps in your recoverable timeframe.

I'm not sure how to fix the issue as I'm not a software developer. I'm sure there are complexities that I don't see.

For how long have I used the solution?

More than six years.

What do I think about the stability of the solution?

Only with SME, especially going between versions. So, rarely.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Very good.

How was the initial setup?

Straightforward, once you fully comprehend the concept. It's not 'simple', but it works well and is comprehensible.

What other advice do I have?

Do it! Don't not do it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp Snapshot
December 2024
Learn what your peers think about NetApp Snapshot. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Storage & Backup Expert at 4S Bilisim
Real User
Easy to use Snapshot and clone capabilities
Pros and Cons
  • "The most valuable features of this solution are the snapshot and clone capabilities."
  • "I would like to see cloud features added to the next release of this solution."

What is our primary use case?

I am using the solution for backup purposes in a private cloud environment

What is most valuable?

The most valuable features of this solution are the snapshot and clone capabilities.

This solution is easy to use.

What needs improvement?

I would like to see cloud features added to the next release of this solution.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

This solution is scalable. We have approximately seventy-five users.

We have no plans to increase our usage at this time.

How are customer service and technical support?

The solution has been working so I haven't had to contact technical support.

Which solution did I use previously and why did I switch?

I am using HPE 3PAR in addition to this solution. We have not switched.

How was the initial setup?

The initial setup of this solution is complex.

What about the implementation team?

The Professional Services group from NetApp implemented my storage solution, and the deployment took one day.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is fair. It is not expensive.

What other advice do I have?

This is a very good storage solution, but it is not extraordinary.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer973797 - PeerSpot reviewer
Head of Unit at a tech services company with 1,001-5,000 employees
Real User
A very fast solution that is stable and doesn't use up disc space
Pros and Cons
  • "The solution is fast and it doesn't use any disc space at all. You can also take as many snapshots as you like. These are the solution's most valuable features."
  • "The price could be a bit lower."

What is our primary use case?

We primarily use the solution for backup and disaster recovery.

What is most valuable?

The solution is fast and it doesn't use any disc space at all. You can also take as many snapshots as you like. These are the solution's most valuable features.

What needs improvement?

The solution has already updated the one thing I didn't like about it. At the last update they maximized the count of Snapshots. It used to be 255, and now it's 1000. 

The price could be a bit lower.

For how long have I used the solution?

I've been using the solution for 15 years.

What do I think about the stability of the solution?

The solution has perfect stability.

What do I think about the scalability of the solution?

Scalability is good. It's very easy to expand if you need to. We've been happy with the scalability offered. We have about 2000 users currently.

How are customer service and technical support?

I think that technical support is very helpful. If I have a problem, they contact me and help me solve it.

Which solution did I use previously and why did I switch?

We didn't specifically use another solution. We use HPE systems in tandem with NetApp, so I wouldn't say that NetApp was replacing any other product.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

I have handled the installation a few times by myself, so in most cases I don't need any help from the NetApp or any other support team.

What other advice do I have?

We're using the on-premises deployment model.

I would recommend the solution. I'd rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1027800 - PeerSpot reviewer
Manager with 11-50 employees
Real User
The technology is very easy to use and one can easily scale
Pros and Cons
  • "It has a user-friendly interface."
  • "I think the automation needs some improvement."

What is our primary use case?

In the current environment we keep Snapshots for only five days. So we go into the backup solution of using Veeam and VMware.

What is most valuable?

What I find most valuable, is the simplicity of the technology. It has a user-friendly interface.

What needs improvement?

I think the automation needs some improvement. It is not very user-friendly and could therefore be adapted a little. 

For how long have I used the solution?

I have been using NetApp Snapshot for around 11 years now.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

In my opinion one would easily be able to scale on this solution. We currently have about ten users.

How are customer service and technical support?

The technical support is very good and I will rate it ten out of ten.

How was the initial setup?

The initial setup was really easy and straightforward.

What other advice do I have?

If I have to rate this solution out of ten, I will give it a ten. It is a very good product and in the next version the developers can perhaps work on more automation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1131534 - PeerSpot reviewer
System Administration Supervisor at a non-tech company with 11-50 employees
Real User
An overall good solution with an easy initial setup and fair pricing
Pros and Cons
  • "The initial setup was straightforward."
  • "The solution needs to ensure it has higher availability or business continuity."

What is most valuable?

The feature that's most valuable is the ability to take a snapshot from a machine or VMware.

What needs improvement?

The solution needs to ensure it has higher availability or business continuity.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

Technical support was good. We used them when we were upgrading the solution.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is good.

What other advice do I have?

We are using the private cloud deployment model. We just upgraded to the latest version of the solution.

I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user