The primary use cases for our clients are storage and data management.
Channel Sales Executive at VST-ECS Philippines Inc.
Reliable solution that's on the pricy side
Pros and Cons
- "What I like about this solution is that it's more reliable compared to other solutions."
- "The downside of this solution is that it's more expensive than its competitors."
What is our primary use case?
What is most valuable?
What I like about this solution is that it's more reliable compared to other solutions.
What needs improvement?
The downside of this solution is that it's more expensive than its competitors.
The other thing is that the scalability part of this solution should be improved.
For how long have I used the solution?
I have been working with this solution for about four years.
Buyer's Guide
Nutanix Database Service
October 2024
Learn what your peers think about Nutanix Database Service. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
How are customer service and support?
I would rate the technical support of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.
How would you rate customer service and support?
Neutral
How was the initial setup?
My impression is that the initial setup process is a bit complicated but manageable. It's a good product and it's easy to manage. The deployment time depends on the amount of data the client is gonna be storing.
Usually, it will take one or two people to carry out the deployment.
I would rate this setup process an eight, on a scale from one to 10, with one being the worst and 10 being the best.
What's my experience with pricing, setup cost, and licensing?
My impression is that this solution is really expensive. The licensing is based on a yearly basis since a monthly basis is hard to maintain.
What other advice do I have?
Overall, I would rate this solution an eight, on a scale from one o 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Managing Director at a tech services company with 11-50 employees
Saves costs and simplifies operations
Pros and Cons
- "We use the solution to save costs and simplify operations."
- "It would be helpful if we could patch Windows operating systems with the solution."
What is most valuable?
We use the solution to save costs and simplify operations.
What needs improvement?
Currently, we can only patch the operating system for Linux operating systems. It would be helpful if we could patch Windows operating systems with the solution. Also, their tech support's service and response time could be improved.
For how long have I used the solution?
I have been using the Nutanix Database Service for about two years.
What do I think about the stability of the solution?
Nutanix Database Service is a stable solution. I rate Nutanix Database Service an eight out of ten for stability because of its service level response time.
What do I think about the scalability of the solution?
Nutanix Database Service is a scalable solution. I rate Nutanix Database Service a nine out of ten for scalability.
How are customer service and support?
Nutanix Database Service’s customer support is very good. I rate their customer support an eight out of ten because of their support turnaround time.
How was the initial setup?
The initial setup of Nutanix Database Service is easy. It takes hours for the deployment of the solution. Two people, including an integrator and project manager, are involved in deploying the solution.
What was our ROI?
The solution has a good ROI in terms of time and money.
What other advice do I have?
I use the latest version of Nutanix Database Service. Nutanix Database Service requires minimal maintenance, and just one person is required to do it. We absolutely recommend users to use this solution.
When you factor in all the different aspects of the product and compare it to other alternatives, Nutanix Database Service is the best solution.
Overall, I rate Nutanix Database Service a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Nutanix Database Service
October 2024
Learn what your peers think about Nutanix Database Service. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
Principal technology specialist at Ooredoo Kuwait
Useful for backup, clones and upgrades of databases
Pros and Cons
- "It saves operation time and day-to-day tasks."
- "The solution should provide more integration with more databases."
What is our primary use case?
We use Nutanix Database Services to maintain the entire life cycle of the database. We use it to back up, clone, upgrade and deploy the database. We're providing the DBA on a multitenant infrastructure, where we can complete database management and deploy the database.
What is most valuable?
The automation and ease of using the solution are great. It saves us time.
What needs improvement?
The solution should provide more integration with more databases.
For how long have I used the solution?
We have been using this solution for about a year and a half. It can be deployed both on-premises and cloud, and we are using the latest version.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
It is a scalable product.
How are customer service and support?
They have very good technical support and knowledge. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very straightforward, and it took about one hour to deploy. I personally completed the deployment as a consultant. We have five users using Nutanix Database Services. We only require one staff for deployment and maintenance.
What other advice do I have?
I rate this solution an eight out of ten. I recommend this solution to others because it saves operation time and day-to-day tasks. This is a big deal because if you're managing a big infrastructure, the operation time is critical, and with the use of Nutanix Database Services, resources can be better utilized.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Specialist at a tech services company with 51-200 employees
Manage multiple vendors, responsive support, and scales well
Pros and Cons
- "The most valuable feature of Nutanix Database Service is the ability to manage multiple vendors."
- "The solution could improve by providing more support for more vendors."
What is our primary use case?
Nutanix Database Service is a database management solution. If customers have multiple vendors it works well.
What is most valuable?
The most valuable feature of Nutanix Database Service is the ability to manage multiple vendors.
What needs improvement?
The solution could improve by providing more support for more vendors.
For how long have I used the solution?
I have been using Nutanix Database Service for approximately two years.
What do I think about the stability of the solution?
The solution is stable. However, there can be some glitches.
I rate the stability of Nutanix Database Service an eight out of ten.
What do I think about the scalability of the solution?
Nutanix Database Service is scalable.
The solution is best suited for enterprise companies.
How are customer service and support?
The support from Nutanix Database Service is good. They are helpful and responsive.
Which solution did I use previously and why did I switch?
I have not used other vendors for our purpose.
What about the implementation team?
The implementation was done by our central team.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive.
I rate the price of Nutanix Database Service a six out of ten.
What other advice do I have?
I rate Nutanix Database Service an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Pre-sales Technical Solution Architect at Mustafa Sultan Office Technology Co. LLC
Clients can use it for automatization as well as virtualization but patch management has caused issues
Pros and Cons
- "It has wizards that are very helpful in the installation, and it handles automation as well as virtualization once deployed."
- "Patch management is an issue as it regularly causes stability problems."
What is our primary use case?
We deploy the solution for companies we work within the areas we cover — like our Minister of Education. They work with a lot of colleges. So we help them to deploy Nutanix in the central data center at the Ministry of Education. The colleges are using the centralized database from their locations as a guest or a cloud entity.
What is most valuable?
The most valuable feature in Nutanix Era is that the clients can use it for automatization as well as virtualization.
There is no extra charge for other things. There is a scaled-down deployment. They get only the features that the client is issued.
What needs improvement?
We just started about three or four months back to do deeper explorations of the product. We are in the implementation of it really, and exploration is still on-going. Essentially, customers have just started using this product so we need to wait some time and see what their feedback is going to be like. Generally, before, we were using the Nutanix Acropolis product, which is another hypervisor, and the deployment was okay. This is something new for us, so we are still discovering a lot about this solution. Maybe after six months, we will have more valuable customer feedback about what is missing and what is required to be improved.
But so far, we already have some issues like patch management which has shown to cause some stability issues. The pricing — which is probably the biggest issue for this product becoming more accepted in the market — probably needs to be re-evaluated because it is too high and customers are resisting the cost. The pricing structure is also much more confusing than it needs to be.
For how long have I used the solution?
We have three customers here and they are working with Era. We are the system integrator so we deployed Era over there between three and four months ago depending on the client.
What do I think about the stability of the solution?
We don't see any problems with Nutanix so far. It is mostly very stable. But all the cases that usually reveal stability problems are upgrades. If we are upgrading the operating system or doing firmware upgrades and server upgrades, we may experience some stability issues. Sometimes there are stability issues when rebooting the node. These are the kind of things we have come to expect with this product, so it is okay. We are planning accordingly when we have to do upgrades and so far everything is surviving. We get by the temporary issues and move on.
But we have definitely seen stability issues when we are upgrading the firmware of the servers with virtual machines in Nutanix. Otherwise, Nutanix is stable. The patch manager is the issue. So I think there is a lot of room for improvement in the patch management. Maybe the virtual machine has to be somehow offline when upgrading patches. This is not happening with the VMWare or other hyper-convergent products. It could be improved because they know when these situations occur and they know they need to resolve it.
What do I think about the scalability of the solution?
Nutanix is good with scalability. There are no issues. Most of the clusters are six nodes, eight nodes, or twelve nodes. We have all kinds of customers in various businesses of various sizes with greatly varying demands. We have telecom customers and we have small customers. Some start with six nodes, some start with four nodes, some start with eight nodes. Different customers all have different variations in configurations. In 2018, we introduced three implementation packages which simplifies things somewhat from our end and in discussing the pricing points with clients. We maintain a 90 percent market coverage. In all, there are around 15 to 17 Nutanix customers and we never had a problem with scaling.
Which solution did I use previously and why did I switch?
As a reseller, we carry a lot of products. For about 90 percent of our customers, we are using VMWare and only 5 percent of our customers are using Nutanix. Some customers we have are also using Microsoft Hyper-V. Everything is in clusters. What the customer ends up using depends on the customer's needs and cost of the licensing. A lot of other things could have an impact on the decision-making process on the customer's side.
How was the initial setup?
The Nutanix product has a lot of wizard-based utility for the installation which does everything. It is well thought out and very nice.
Right now, most of the things that our clients are using the product for are automatization as well as virtualization. These are the two features that the customers are most interested in.
What's my experience with pricing, setup cost, and licensing?
The costs for Nutanix Era are subscription-based. It is very expensive. This is one of the reasons why it is not easy to deploy Nutanix as a reseller. This is especially true if clients have their own hyperware like Microsoft Hyper-V or VMWare and can compare the cost of those products.
But the cost depends on the customers. When you compare Nutanix to VMWare, it is impossible to beat the price because the cost of Nutanix is very high. The pricing is something that should be lower. It is the Nutanix license itself that costs a lot. It is not the hardware, it is the software. The only thing which is stopping Nutanix from being a bigger player in the market is the price of the software.
They have built a lot of complexity into the licensing as well. Sometimes costs are based on licensing of components, sometimes on the processor, sometimes on the cache, sometimes on the capacity. The licensing is too complex especially compared to something like VMware which is simple processor-based licensing. They have a single price and there is no flaw in the technology which suggests it is not as capable as the Nutanix product.
What other advice do I have?
On a scale from one to ten where one is the worst and ten is the best, I would rate Nutanix Era as a four or five. Because we have only been using the product for less than five months, we are still doing some evaluations and there is feedback pending from the customer experience. There is too much that we still need to discover. But the pricing and the stability are big problems. I will have to give this product a four.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Sector Manager at ESky IT
Database management system that offers stability and excellent customer support
Pros and Cons
- "This is a very useful solution for database management."
- "This solution could be improved by integrating with more database providers."
What is most valuable?
This is a very useful solution for database management.
What needs improvement?
This solution could be improved by integrating with more database providers.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The customer support for this solution is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
This solution is reasonably priced.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Sr.System Engineer / Consultent (Professional Services) - Infrastructure Management at Future Technology Systems Co. (FutureTEC)
Easy to use interface with good database lifecycle features
Pros and Cons
- "There are a lot of options for working with the database."
- "I would like to see the SQL compatibility enhanced."
What is our primary use case?
We are a system integrator and this is one of the solutions that I recently implemented for one of my customers.
Their primary use case is managing their database lifecycle.
What is most valuable?
The most valuable features are working with database errors. There are a lot of options for working with the database.
The interface is easy to use.
What needs improvement?
I would like to see the SQL compatibility enhanced.
For how long have I used the solution?
I have been using this solution for almost six months.
What do I think about the stability of the solution?
This is a stable solution that is easy to use, without much complexity.
What do I think about the scalability of the solution?
This solution is scalable. Right now, our client has three or four DBAs using it.
How are customer service and technical support?
I did not use technical support for this solution, but my understanding is that it is good.
How was the initial setup?
The initial setup for this solution is straightforward. The deployment took less than two hours.
What other advice do I have?
This is a solution that I recommend. It has very good features for the database lifecycle, and I would definitely recommend that people try this.
This is a good solution, but there is always room for enhancements such as compatibility with other databases.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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Updated: October 2024
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