We primarily use the solution for a secure VPN connection.
ICT and Cyber Security Adviser at a educational organization with 201-500 employees
Open-source, easy to set up, and simple to expand
Pros and Cons
- "It is open-source and free to use."
- "When there are too many concurrent users trying to connect at the same time, there may be a bit of a bottleneck."
What is our primary use case?
What is most valuable?
Overall, it's okay and performance-wise it's fine.
It is easy to set up.
The solution is stable.
It can scale well.
It is open-source and free to use.
What needs improvement?
The performance could be a bit better. The stability could always be enhanced.
When there are too many concurrent users trying to connect at the same time, there may be a bit of a bottleneck. When all people would like to reconnect to the VPN at the same time, the performance and availability of the solution could be better.
For how long have I used the solution?
I've been using the solution for almost a year.
Buyer's Guide
OpenVPN Access Server
February 2025
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Learn what your peers think about OpenVPN Access Server. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?
The solution is quite stable and has okay performance. However, it could be better. We'd like the performance to be more robust.
What do I think about the scalability of the solution?
It's a scalable product. If a company needs to expand it, it can do so.
We have around 2,000 users on the solution right now.
We're always open to increasing usage.
How are customer service and support?
I haven't dealt with technical support just yet. I can't speak to how helpful they would be.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
With OpenVPN, the amount of people you need to deploy and maintain it depends on how many nodes you would need and the number of users as well as whether you are operating 24/7 or operating only during work hours. Likely, you would need between three and six people.
What's my experience with pricing, setup cost, and licensing?
This is an open-source solution. We can use it for free.
What other advice do I have?
I'd recommend the solution to other users and organizations.
I would rate the product eight out of ten as I have been mostly pleased with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Infrastructure Administrator at a financial services firm with 51-200 employees
Has the easiest UX for end-users and greatest interoperability with all operating systems we used
Pros and Cons
- "Provided the easiest UX for our end-users and had the greatest interoperability with all the operating systems we used, including but not limited to: iOS, Android, OS X, Windows, and Linux."
- "The upgrade path from older versions was more difficult than we wanted to tackle, so we ran an older version of the software for longer than I wanted. Patching, updating, and migrating to newer versions was a problem for us. That said, we were on a rather old version that I inherited yet it worked rock solid."
What is our primary use case?
Our primary use case was to give mobile knowledge workers a secure connection across the Internet to our LAN, whether by laptop, mobile tablet or smart phone.
How has it helped my organization?
It allowed people to remotely access files from their mobile devices. It was so easy for end-users to use that they were able to work more efficiently no matter where they were, whether at a client’s campus, home, traveling – wherever they had a device and internet access.
What is most valuable?
This open-source solution provided the easiest UX for our end-users and had the greatest interoperability with all the operating systems we used, including but not limited to: iOS, Android, OS X, Windows, and Linux.
What needs improvement?
The upgrade path from older versions was more difficult than we wanted to tackle, so we ran an older version of the software for longer than I wanted. Patching, updating, and migrating to newer versions was a problem for us. That said, we were on a rather old version that I inherited yet it worked rock solid.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
We more than doubled our staff at my previous company and our OpenVPN appliance handled it well.
How are customer service and technical support?
Tech support wasn’t needed during my 5 years administrating OpenVPN.
Which solution did I use previously and why did I switch?
OpenVPN was already implemented when I took over the IT department. I do know that there was also a Cisco VPN product in place, but it was finicky and many of our end-users had issues with the Cisco VPN. At the time, it also didn’t work on mobile devices and the required ports were blocked by certain ISPs (like some hotel internet connections, cellular providers, etc.)
What about the implementation team?
In-house expertise.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
At one point I had to purchase addition connection licenses. I was very pleased with the pricing and licensing; so much easier than navigating the confusing jungle of Microsoft and Cisco licensing and pricing. That alone made the product a delight to manage.
Which other solutions did I evaluate?
I didn’t purchase OpenVPN, but I have evaluated other products for other departments I managed at other companies. Cisco and Fortinet are the two I remember off hand.
What other advice do I have?
We did not use this product on AWS. We hosted the server on our network.
My advice would be, if OpenVPN fits your environment and needs, it’s a great solution. Do it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
OpenVPN Access Server
February 2025
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Learn what your peers think about OpenVPN Access Server. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
3D Artist at Daromex
Setup in less than an hour, proven stability, at an unbeatable price
Pros and Cons
- "The stability is very reliable in my experience."
- "I would like to see continued advanced security implementation."
What is our primary use case?
I have an accounting office and I am using OpenVPN to access customer networks. I am an accountant, so I installed a PSN for all my clients and they allow me to access their networks and accounting server to do the closing of accounting every month. I use OpenVPN to access the networks.
What needs improvement?
I would like to see continued advanced security implementation.
For how long have I used the solution?
I have been using OpenVPN Access Server for the past five years.
What do I think about the stability of the solution?
The stability is very reliable in my experience.
What do I think about the scalability of the solution?
I have found that OpenVPN Access Server is scalable.
How are customer service and support?
I have not had to contact technical support at this point.
How was the initial setup?
The setup is straightforward and deployed in less than an hour.
What's my experience with pricing, setup cost, and licensing?
The price point is fantastic since it is free.
What other advice do I have?
I would rate OpenVPN Access Server a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy manager at Oculin Tech
Fully stable, open-source solution
Pros and Cons
- "The initial setup was easy."
- "Open VPN Access Server could be more user-friendly."
What is our primary use case?
I primarily use Open VPN Access Server as a remote-access VPN to log into our infrastructure.
What needs improvement?
Open VPN Access Server could be more user-friendly.
For how long have I used the solution?
I've been using Open VPN Access Server for three years.
What do I think about the stability of the solution?
Open VPN Access Server is fully stable.
What do I think about the scalability of the solution?
Open VPN Access Server is scalable.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
Open VPN Access Server is open-source and free of charge.
What other advice do I have?
I would strongly advise anybody considering installing Open VPN Access Server to use it. I would rate it as ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT DevOps Engineer at Rpc Data
Helps to access remote services
Pros and Cons
- "We use the solution to access remote services."
- "I want the tool to be faster. We have experienced connectivity issues while using OpenVPN and FortiClient."
What is our primary use case?
We use the solution to access remote services.
What needs improvement?
I want the tool to be faster. We have experienced connectivity issues while using OpenVPN and FortiClient.
For how long have I used the solution?
I have been using the product for five years.
What do I think about the stability of the solution?
The tool is stable and I would rate it an eight out of ten.
What do I think about the scalability of the solution?
The tool is not scalable. We have two users for the product.
How was the initial setup?
The tool's setup is complex. The product's deployment takes 30 minutes to complete. We followed the tool's documentation to complete the setup.
What other advice do I have?
I would rate the product an eight out of ten. You need to study the solution's documentation and get familiar with it before implementing the tool in your organization.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Its best features include great documentation, community support, and easy to manage
Pros and Cons
- "It is much easier to scale and troubleshoot compared to regular Windows-based VPN solutions or PPTP daemon."
- "It requires some experience of Linux server configuration to set it up."
What is our primary use case?
I have used this solution for five years (2008-2013) as the company's main business solution, and then, for a year (2017), as a custom solution for secure AWS access.
I was using it on AWS to create secure access to internal VPC services. It is a lightweight, easy to setup solution.
How has it helped my organization?
Several years ago, I was working on a Consumer VPN service provider, and OpenVPN was a great base to provide such services. It is much easier to scale and troubleshoot compared to regular Windows-based VPN solutions or PPTP daemon.
What is most valuable?
- Easy to setup and manage
- Great documentation
- Community support
What needs improvement?
At the moment, I am not working too closely with the product.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
On a scale of one to 10, I would rate technical support as a nine.
Which solution did I use previously and why did I switch?
Just regular Windows Server PPTP/L2TP and Linux PPTP. OpenVPN is clearly better than the regular solutions.
How was the initial setup?
50/50 (straightforward/complex). It requires some experience of Linux server configuration. If you are an experienced Linux user, setup is pretty fast and simple.
What other advice do I have?
Enjoy implementing it!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
GM Technical Management at PT. DATACOMM DIANGRAHA
Stable, scalable, and quick script deployment
Pros and Cons
- "OpenVPN Access Server is very stable."
What is our primary use case?
We use OpenVPN Access Server to connect from site to site from our data center to our customer site and to dial and access our VPN to our network.
For how long have I used the solution?
I have been using OpenVPN Access Server for approximately one year.
What do I think about the stability of the solution?
OpenVPN Access Server is very stable.
What do I think about the scalability of the solution?
I have found OpenVPN Access Server to be scalable.
We have approximately 10 users using this solution.
Which solution did I use previously and why did I switch?
I have been using Palo Alto and the Fortinet VPN as a comparison to OpenVPN Access Server.
How was the initial setup?
OpenVPN Access Server is complicated to deploy, but we have a script that helps us with it. If we are using a script, it takes us approximately 15 minutes to deploy and without a script, it will take much longer. The process could be easier.
What about the implementation team?
We did the deployment of the OpenVPN Access Server in-house.
What's my experience with pricing, setup cost, and licensing?
We are using the community version of the OpenVPN Access Server and it is free.
What other advice do I have?
I would recommend OpenVPN Access Server to others.
I rate OpenVPN Access Server an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder
Highly configurable, you can create your own custom client installer
Pros and Cons
- "It allows our employees to work remotely across Mac, Windows, and Linux platforms."
- "Highly configurable. You can create your own custom client installer and can rebrand the server-side program."
- "Needs a better GUI."
How has it helped my organization?
It allows our employees to work remotely across Mac, Windows, and Linux platforms.
What is most valuable?
Highly configurable. You can create your own custom client installer and can rebrand the server-side program.
What needs improvement?
Better GUI.
Also, we switched more to Cisco AnyConnect due to the Win 10 stability issues.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
There were some issues when Windows 10 initially came out. However, after some OpenVPN and Windows 10 patches, it stabilized.
What do I think about the scalability of the solution?
No issues with scalability.
How is customer service and technical support?
I have never used their technical support.
How was the initial setup?
Relatively straightforward. We just needed to insert the configuration file on each workstation.
What's my experience with pricing, setup cost, and licensing?
It's open-source.
What other advice do I have?
I would rate it eight out of 10 because of its multi-platform capability and stability. It's a solid, free VPN option that fits any platform environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
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Updated: February 2025
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