Opsview Reviews

For me, scalability and reliability are the product's most valuable features.

It allows proactive event management for both infrastructure and business services.

Opsview lacks few features. All of the areas we listed for improvement were implemented in version 5.

Nonetheless, if it were to become more than a super monitoring tool, I would wish for an integrated CMDB and call-logging module to create a standalone integrated IT service management system out of it. It has the potential!

I have used this solution for two years.

We did not encounter any issues with stability in our implementation.

We did not encounter any issues with scalability. It easily scaled up to two datacentres when the need arose.

Technical support was professional and knowledgeable.

We used Nagios Core Open Source, so we had no certifiable support.

Setup was straightforward. Population of checked hosts was automated, thanks to the RESTful Web API. We added multiple hosts and check configurations this way.

I feel that the pricing is fair and well worth it for the value extracted from it.

Before choosing this product, we evaluated Icinga.

Plan carefully and use the wiki!

I like its scalability thanks to slaves. You can add as many slave as you want, which also allows you to reach and monitor devices running on the network that are not accessible by the master. It also has good roles management which is very useful for a service provided to customers. Lastly, it also has a nice GUI.

Before we used Nagios. It's based on Nagios too, but the biggest benefit when compared to it is the simplicity to set up and modify devices.

SNMP traps management to be improved. It's not so easy to use and you have to pay more to get the SMS module.

I've been using it for 30 months.

We have had no issues with the deployment.

There have been no performance issues.

It's been able to scale for our needs.

We used Nagios previously, and it was reliable but hard to configure, and even harder to create a master/slave configuration.

Considering the complexity of our network, it wasn't hard to install. It would be preferable if you have some Linux knowledge prior to the implementation.

We implemented it in-house via our Data Center Team.

As a CSP, we have an MSP agreement so that we can pay for its use. It means that additional customers will pay additional fees, and this is invaluable.

Get a good book so you can get exposed to all the great functionality in PostgreSQL. I would highly recommend looking at the postgresql.conf configuration settings when you are ready to go into production. In order to get a good price, I think that you need to have a commercial process in place.

The most valuable feature we've found is really just how easy it is to add servers and devices to the monitor. We also like the UI and applications. What we've also found that we like the iOS app which lets us acknowledge issues or see warnings from our mobile phones away from the office.

Our functioning has definitely improved because we previously did not have any monitoring for our servers. We didn't even know when our hard drives were filling up, and the situation has now improved dramatically. With the monitoring capabilities, I can tell when things happen and be proactive about them instead of constantly putting out fires. This is a huge improvement.

There's also a management module that we haven't fully utilized, but it's something that we're looking forward to using.

I wish they'd update the iOS app, which, I think, is the same version I used back in 2012 or so. It's always looked pretty much the same. As for the web version, things like the acknowledgements are better, but I'd rather use the iOS app because it's easier and quicker to acknowledge and schedule downtime.

Also, I took their training for the reporting module, and it's quite complicated. I'd like more functionality than just drag-and-drop to build a report, which we had to do with SQL queries. This is an area of that needs improvement because it requires that we have time for development time in order to do SQL queries.

I think, though, that pretty much everything else is great with the new version 5. We're able to add hosts and do other things so much easier than with the previous version. There's a massive improvement and I'm pretty happy with it.

We've been using since December 2015.

We've had no issues with deployment.

There have been no stability issues since we began running it in December. The only time it's been down was when we were patching the server that it runs on. All the services run, even with out new service watchdog. It monitors itself and I haven't gotten any notes about it going on.

Our department's quite small, but from what I can tell, it's definitely scalable both up and out. We have around 200 servers, but the monitoring service uses only one server that's not clustered, although I'm sure clustering wouldn't be difficult with Opsview.

Technical support is super knowledgable. During our trial period, I ran into some issues and they were very responsive. I never had any issues trying to get them to answer any questions. They didn't make me feel like an idiot.

I used Opsview in my previous job and that's the reason why I went with them here in my current role.

It's straightforward, perhaps because I used it before, but this version is super easy to install. I followed the instructions on the website and the installation was pretty much automated.

Be sure to use the 30-day trial and see if it meets your needs. It fit my needs, my vision, and the price was right.

There are various features in Opsview that our organization finds valuable. We love the accurate alerting, graphs, and customization of alerts.

It has improved our up time and we are better able to identify issues before users find out.

I would like to see a bit more with the Jasper Reporting, but not a major issue.

I've been using it for three years; however, our organization has been using it for over five years.

No deployment issues.

No stability issues.

No scalability issues.

Customer Service:

Customer service is great; always responsive, within minutes at times.

Technical Support:

Technical support is great; have yet to have an issue that wasn't resolved within a day.

We previously just used plain old Nagios. Opsview did way more of what we needed.

Initial setup was straightforward.

An in-house team implemented it.

Make sure to consider scaling and what features you actually need.

Before choosing this product, we did not evaluate other options.

Great solution.

• Easy setup hosts
• Easy configuring service checks
• Very easy-to-use interface, especially starting from v5 onwards
• Advanced tweaking possibilities
• Netflow

It's helping to actively monitor our systems.

• Easier expansions
• Better documentations
• Having tabs inside, 2F authentication
• Incorrect documentation for version 5.0
• Lack of tabs in Opsview GUI
• Unnecessary configuration and manual setup for slave appliances which can be configured by Opsview inside the VM

I've been using it for seven months.

We haven't had issues with our deployments.

Often the webpage becomes inaccessible and you need to refresh the page.

With the way the service checks work, you need to perform lots of manual setups to create specific service checks and templates for each host.

6/10

I used Icinga in my previous company.

The initial setup is straightforward if the documentation is correct.

Get the silver package for enterprise.

No other options were looked at.

Devise the exact templates you want to create before messing it up.

Easy to configure and deploy a distributed setup (allowing us to quickly and (nearly) effortless add new servers to the platform).

We now have a single view for all systems monitored within our IT estate, while we previously had three different systems (each configured differently).

Hard to say, some minor changes could help improve ease of configuring (which have already been requested and are now on the roadmap).

I think about 4+ years now

Yes, we used vanilla Nagios which was spread out over three different installs with different configurations and different versions.

Although we needed a complex distributed setup (our network is segmented so we needed distributed servers) the ease with which you can deploy Opsview made this a relative easy task.

We implemented with our in-house team, recently we did a major version upgrade with support from the vendor which went really well and I rate their expertise quite high.

Yes we did a small POC with Zabbix, Centreon and Icinga.

Opsview is easy to configure and expand, but make sure you have a good plan on how you want to deploy and use Opsview (you can get a lot off information from their website, documentation site and even on IRC).

• Alerting and notification features
• Unlimited users
• Timed notification profiles

Our support team are more responsive to failures and potential problems by using the Opsview Monitoring System.

MySQL

I have used it for 5+ years.

Sometimes Opsview has crashed, but the multiple master/slave solution provides consistent uptime for monitoring.

No scalability problems – we have 300+ devices.

We have received good support.

I did not previously use a different solution.

Initial setup was midway between straightforward and complex.

• ManageEngine
• Big Brother

Take the time during setup to configure all of the services and options for your devices. The new GUI is much improved.