Oracle SOA Suite Reviews

We primarily use SOA Suite for our B2B and EDI. It's the framework for our B2B activities. It provides us with an out-of-box EDI solution that allows us to work and trade with all our partners and other companies across the world.

Granted, we're not on the newest and latest version, but there are some performance and reliability issues with the SOA Suite. We're constantly having issues. We have some scheduled scripts to run and they bounce around SOA Suite weekly, so there's definitely room for improvement there.

It's deployed without issue for us.

We've had issues surrounding our B2B and BAM process. There's quite a few issues, but that's speaking from a developer's standpoint and not a DBA's or Technical Lead's.

We don't have that many functional users using it, so scaling has not been a true issue for us.

We use a third-party hosting solution. A lot of the setup in technical maintenance is all handled through them. I know we've logged several SR's for issues with SOA Suite.

The initial setup was done by our third-party implementer. The main solution we used it for was obviously for EDI. Going forward, it may change.

We used a third-party implementer.

Just make sure you work with your technical team and know what current version is and all the patch notes that tie to that.

It encompasses a lot of different apps. The key is that it combines a lot of commonly used apps, from a business perspective, for example, business logic implementation such as people or reporting. They made it lot easier. From a development perspective, the tools are pretty good.

My one big improvement would be to make the ID tool that the developers use to develop a lot of these applications better. It could be more stable and the performance can be improved. As a developer, me and my team face the most challenges installing it. It's very memory intensive and it crashes a lot. They could definitely improve on that.

I have been using it for 8-9 years.

Parts of it are stable. When they release a new version, it can be unstable. A lot of times we have seen that, even though they claim in the documentation to have implemented or enhanced certain things, when you start actually implementing it, you realize it's not really been done. For each major release – for example, from 10 to 11 or 11 to 12 – there can be some performance and stability issues in the initial phase. But, overall the patches and the releases are pretty stable.

It’s scalable. It will meet the company's needs moving forward.

Technical support is okay. I would think they could do better. They have a way of raising service requests with Oracle. Every time you raise one, you lose a lot of time when they go through their standard routine before you actually reach a person who knows stuff and you can actually start moving forward. I believe you lose a lot of time just getting to the right person and start going forward. They could work on that for sure. I’m thinking it’s an Oracle specialty.

The initial setup is pretty good, actually, and it's very well documented.

It's a good product, but still also mind your business needs and your business case. I don’t suggest jumping for it right away. Evaluate how much value it can add for your organization.

The integration possibilities with other Oracle Fusion middleware products is the most valuable feature of the SOA Suite solution.

I'm a contractor, so my client organizations are the ones who benefit from SOA Suite. With it, it's quite visible the number of both internal and external processes that are more integrated. Another organizational benefit is that less human intervention is required when running the suite of products in SOA.

Although the SOA Suite solutions integrate well with Oracle Fusion middleware products, it lacks similar integration with Enterprise Manager. This is something that, in my experience working with clients, is needed for SOA Suite to be a better product.

Including its predecessors, we've been using SOA Suite since 2004.

There were no issues with the deployment.

There were regular issues with the stability of SOA Suite, but they were fixed with help from Oracle technical support.

There have been no issues scaling it.

8/10

I work exclusively with Oracle software.

Until version 10, the initial setup was cumbersome. Over the years and subsequent upgrades, with 11g setup became easier and, now, setting up with 12c is a walk in the park.

I implement SOA Suite for my clients.

You need to make a good estimate of the licensing costs for the first year.

Valuable features include web service development and cloud connectivity.

We are using the SOA suite for all cloud integrations.

• SOA
• AP
• AR

We have been using this solution for two years.

There were some connectivity issues.

There were no issues with stability.

There were no issues with scalability.

Customer service was very good.

Technical support is good.

We did not use a solution previously.

It has an easy-to-use interface for development. SOA also includes many in-built technology adapters to connect and integrate with different technology servers.

This product has helped a lot with major integrations with different partners and clients. It's now easy to manage customers, order, bills, invoices, etc. We depend on it for registering devices and to sync their data. For example, we sell hardware devices that need pass codes for activation. To do this, we were using a third-party software/web service. With the SOA suite, we can activate the devices ourselves in no time.

As this is not the best product, it comes with minor or major bugs which Oracle keeps improving from time to time. For example, it loads and works slowly, using huge amounts of CPU and RAM. It'd like to see it work more smoothly in the next versions. Also, the support system could be improved, as tickets keep rolling, shift by shift for many days.

I've used it for five years.

If everything if fine at code level, there are no deployment issues.

There are some stability issues. On a few occasions, it behaves abnormally and technical support is unable to come up with a proper solution. Just looking at logs and changing config files is not proper debugging.

Also, we have a specific Oracle SOA server that is not very stable even after following their best practices (which are sometimes very hard to follow).
But it's not a bad software, you just need a good admin to run it.

It scales sufficiently for us.

Customer service is good.

Technical support I would rate at 6-7 out of 10.

We did not use a previous solution.

The initial setup was not very straightforward and is a bit complex. During initial setup, many things need to be taken care of -- DB installation, dehydration store version, number of CPUs, RAM size, heap size, Java versions and their conflicts, and many other configurations. We have to follow each step carefully, and it's not the same for all servers.

We implemented it with our in-house team.

I can't say what the ROI is. I don't work in that area.

You have to have patience and struggle with it, as with all technologies!

My first application was in the planning of integral projects in a state university where we made a profile proposing the integral installation of communications, and built an edifice for the data center with a nutanix server. We created software sheltering the existing ideas, and the SOA web service facilitated this work.

Oracle SOA Suite allows for integrated systems and facilitates report making for quick decision making, although the bad administrative management software is on Microsoft platforms, while free software with MySql. However, it was decided to align the academic and administrative systems to Microsoft platforms.

Many years ago I started doing intermediate software that allows database sharing of different manufacturers based on Microsoft Access data and DBF or SQL Server databases.

This solution should allow for data output to spreadsheets and other formats. During training, it is necessary to be closer to the end user to properly manage the product.

The new product has come out with SOA Cloud Service and Integration Analytics as well, which gives more options for clients to pick their point of requirements.

Real time transactions became easy and I feel the difference in experience.

SOA, OSB, SOA Cloud Service.

Seven years.

Yes, this product is not that stable.

Yes, cloud backups have issues.

Six out of 10.

I have been using the same solution.

Quick Install is quick and easy. It takes less time to install and there is no complexity while navigating through the setup screens.

Oracle pricing is expensive. Support is based on your license. AWS is much better than Oracle in this regard.

No.

No.

Provides connectivity between discrete systems and has availability. It has more features to connect using connectors and Adapters and also cloud integrations. The re-usability of the services makes it reliable and reduces the development efforts. 

It enables seamless integration and accountability. It has adapters for Salesforce and other cloud adapters. It has the infrastructure to re-process and troubleshoot the failed instances.

Decrease the number of internal resources which the product uses. 

We have been using this solution for ten years.

There were no deployment issues.

In the previous versions, we used to get stability issues. It has improved a lot since then.

There were no scalability issues.