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Roshan Nagekar - PeerSpot reviewer
Director of Infrastructure and DevOps at Aigent
Real User
Offers a stand-alone, user-friendly process with great features
Pros and Cons
  • "Prometheus gives us high availability automatically."
  • "Lacks the ability to clusterize."

What is our primary use case?

We use Prometheus for monitoring all aspects of our infrastructure end-to-end. That includes servers, virtual machines, databases, caching servers, ELK stack, and our Kubernetes servers. We are users of Prometheus.

What is most valuable?

The scraping mechanism is a wonderful feature. I've used many other monitoring systems that were mostly client-server-based models including Nagios, Zabbix, and New Relic, among others. With all of them, the server used to get overloaded when the client sent too much matrix, even in the case of a pull or push mechanism of client-server architecture. In my previous organization, we had to host several Nagios individual servers in case one went down. Prometheus gives us high availability automatically and a stand-alone process; if it doesn't run on one server, it runs on another. It's wonderful that the exports run on different servers. They scrape the matrix and then open it to a particular URL for Prometheus to read those metrics and then store them. 

I very much like the remote write feature. Prometheus bridges the gap for everyone whether they've come from an old monitoring setup or are into microservices. I also like the concept of dynamic conflict which is brilliant. 

We chose Prometheus because it's open source with a lot of documentation and community support which is lacking in other products.  

What needs improvement?

The Prometheus community says it's not meant to be clusterized so people shift to solutions like Thanos and VictoriaMetrics. Prometheus could have done that too, it's not complicated. Rather than us having to use a different database, Prometheus could develop its own database a little more so that it becomes a one-stop solution. That would be wonderful. 

One of the issues is that dynamic conflict uses regular expressions and it can be confusing for people not familiar with them and the unique specific symbols and line-cut characters. 

For how long have I used the solution?

I've been using this solution for six years. 

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What do I think about the stability of the solution?

The product is stable. In my previous company, we used Prometheus with Docker Compose and kept high data retention. We didn't have a third database to store the matrix so the container used to go down very often. The issue was not with Prometheus but that there were insufficient resources for the monitoring system. 

40% of those in our company need Prometheus for their daily work, including developers. Indirectly, that number goes to 80% when you include those reliant on the reporting. We do everything through Prometheus. We also use Nagios for monitoring bare metals and in a way Nagios monitors Prometheus and Prometheus monitors Nagios. In that way, we're able to monitor two different monitoring systems.

What do I think about the scalability of the solution?

The solution is not meant to scale.

How are customer service and support?

There is good documentation and the open source community offers good support, so I haven't needed to contact customer support. 

How was the initial setup?

Prometheus is very easy to set up and is user friendly. It just runs and gets you a very simple UI running on export. Where it becomes complicated is people not understanding the configuration because its support of many exporters means a lot of jobs need to be written in order to use it well.

Deployment time depends on the use case. Our present use case is quite complex so implementation took about a week. We wanted to monitor 10 to 15 clusters so we had to deploy Prometheus on a different environment and ensure that our data was placed at a stable central location. We initially carried out a POC which took less than a day.

What's my experience with pricing, setup cost, and licensing?

The solution is open source. 

What other advice do I have?

If a company uses bare metal systems and their product doesn't need significant extensive monitoring, I wouldn't recommend Prometheus. That's not because it's difficult to use but because it doesn't qualify for that use case. If you have a use case where you already have microservices deployed and you want information, then that's a suitable use case. Otherwise, Nagios or any other simple operating system is easier to use. It depends on what kind of product needs monitoring.

In spite of the scaling issue, Prometheus provides almost everything I need. Despite needing to integrate it with other tools, it's seamless and simple to use. I rate this solution 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Renu Saini - PeerSpot reviewer
DevOps Engineer at Suse
Real User
Top 5
Used to monitor the health of multiple servers, including their uptime and CPU memory usage
Pros and Cons
  • "The most valuable feature of Prometheus is the ease of pulling the metrics."
  • "The solution's error handling part could be improved."

What is our primary use case?

We use Prometheus to monitor the health of more than 300 to 400 servers, including their uptime, CPU memory usage, and iowait.

What is most valuable?

The most valuable feature of Prometheus is the ease of pulling the metrics.

What needs improvement?

The solution's error handling part could be improved. The errors that are sometimes shown are not accurate enough to debug. The code base can be improved so that the debugging part is easy if Prometheus is not working. The error should be so that the user can easily understand where the issue could be, and it would become easy to debug.

For how long have I used the solution?

I have been using Prometheus for one year.

What do I think about the stability of the solution?

We had issues with the solution's stability regarding SSL certificates around a year back, but now it's stable.

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Whenever a new region comes up on any of the clouds, like Azure, Google, or AWS, we need to add Prometheus servers over there, and the metrics need to be pulled from those new servers. Every month, we increase the number of servers where Prometheus is used. We did not find any challenges, and we are able to view the metrics.

I rate the solution a nine out of ten for scalability.

Which solution did I use previously and why did I switch?

I joined my current company around one and a half years ago. Since that time, we have been using Prometheus. In my previous organization, we used a separate stack for monitoring solutions, including an open-source solution called Telegraf.

How was the initial setup?

The initial setup of the solution is easy because it has pretty good documentation.

What about the implementation team?

We were able to deploy Prometheus, Grafana, and Loki, and we were able to pull the metrics from more than 300 servers in one week.

What's my experience with pricing, setup cost, and licensing?

Prometheus is an open-source solution.

What other advice do I have?

I would recommend Prometheus to other users. If you have to monitor the health of multiple servers, just write an Ansible playbook or a Salt state, and the ease of deployment of Prometheus to any number of services is really easy. We are also using SSL certificates with the solution. With Prometheus, you will not face any security issues. It's a great monitoring solution for pulling the metrics.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Jorge Florez - PeerSpot reviewer
Head SRE Latam at PayU
Real User
Leaderboard
A great many integrations; industry standard for metrics
Pros and Cons
  • "The feature I found most valuable is the number of integrations. It is the industry standard for metrics."
  • "If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."

What is our primary use case?

Our primary use case for Prometheus is collecting metrics.

What is most valuable?

The feature I found most valuable is the number of integrations. It is the industry standard for metrics.

What needs improvement?

If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus.

In the next release, I'd like to see a more user-friendly interface where you can have more options on the graphical interface and more integrations that can help with the scalability.

For how long have I used the solution?

I have been using Prometheus for about five years.

What do I think about the stability of the solution?

I would rate the stability of Prometheus a nine, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

I would rate the scalability of this solution a five, on a scale from one to 10, with one being the worst and 10 being the best.

In case you want to make it more scalable, you can add other open-source projects like Thanos that can integrate with Prometheus.

How are customer service and support?

I have not contacted technical support because there is none. The community is the technical support.

How was the initial setup?

The initial setup of Prometheus was easy.

The deployment time mostly depends on the desired use case for Prometheus.
For example, monitoring a couple of servers would take about one hour to deploy. On the other hand, if you are planning to deploy several clusters or Kubernetes and other managed services, that adds complexity, and then deployment takes days or even weeks.

Which other solutions did I evaluate?

The reason we didn't go with, for example, AWS X-ray, Azure Monitor, or AppDynamics is that we didn't want to be tied to a specific provider.

What other advice do I have?

I would advise others that before buying this solution they make a good design and think about their use case because the metrics can scale rapidly as can the amount of data you ingest. Without a good design, that might not be possible.

Overall, I would rate the Prometheus solution a nine, on a scale from one to 10, with one being the worst and 10 being the best. The reason for this is because it's open source, so there are no fees. There are no licenses to pay for and it has a great community. 

Prometheus became the standard of the industry for metrics as you can find a lot of documentation, forums, and many answers to any questions online. Also, Prometheus has constant updates to improve applications and to fix either the box or the issues. The ability to integrate with a wide range of other applications makes this solution even better.

We have Prometheus deployed in both the public cloud and on-premises.

There are about 100 users of Prometheus in our company.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Shams Ur Rehman - PeerSpot reviewer
DevOps II Engineer at EMumba
Real User
Top 5
An open-source solution that has rich documentation and good Slack community support
Pros and Cons
  • "Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
  • "Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."

What is our primary use case?

We use the solution to understand different metrics: RAM usage, CPU usage, application utilization, application performance, container metrics, port metrics, and network metrics.

What is most valuable?

Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. 

It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it. 

What needs improvement?

Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL. 

For how long have I used the solution?

I have been using the product for a year. 

What do I think about the stability of the solution?

Prometheus is very stable. 

What do I think about the scalability of the solution?

The solution is lightweight, and you can scale it however you want. It is used mainly by our DevOps team, which consists of 10-20 people. 

How are customer service and support?

We haven't contacted the tech support team yet. The tool has rich documentation and a good Slack community. It is a mature tool, and there are a lot of people who have used it. You can get answers to any query or confusion from them. 

How was the initial setup?

Prometheus' deployment is easy and can be completed in seconds. 

What's my experience with pricing, setup cost, and licensing?

Prometheus has both licensed and open-source versions. Most people use the open-source version. The licensing costs are not expensive. 

What other advice do I have?

I rate the product a nine out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vassilis Vassiliou - PeerSpot reviewer
Director of Cyber Security & Resilience at Novibet
Real User
Top 5
A stable solution that fixes system health issues but needs to improve security monitoring-oriented features
Pros and Cons
  • "It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
  • "The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."

What is our primary use case?

I am responsible for looking after the security part of my company, for which I received Prometheus from the operational and IT teams. I am not a direct user of the solution, and I am responsible for the decisions regarding the security part.

How has it helped my organization?

The solution fixes system health issues while offering features like operational monitoring of our company's current infrastructure and business applications.

What is most valuable?

I do not have an opinion on the most valuable features of the solution since, in our company, we are not concerned with comparing Prometheus, Grafana, and Wazuh. My company wants to see how the internal tools and processes we have in place could be augmented or expanded to cover security monitoring before deciding to move to an outsourced solution from a managed service provider.

What needs improvement?

The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users. The aforementioned area can be improved in future releases of Prometheus.

For how long have I used the solution?

I have been using Prometheus for three years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The users of the solution in my company are between the range of 50 to 100.

Which solution did I use previously and why did I switch?

I have experience with Zabbix and Grafana, mainly for operational purposes like monitoring. Now, my company wants to focus on security monitoring, for which we need something more robust, like Wazuh.

How was the initial setup?

Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy. Rather than focusing on the maintenance of the solution, my company focuses on the flexibility of the new features and the customization capabilities introduced.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

My company doesn't need to pay for the licensing cost of the solution.

Which other solutions did I evaluate?

My company is in the process of deciding whether or not to proceed with an in-house SIEM and SOC structure source services completely to a managed service provider. In my company's evaluation process, we have assessed tools like Wazuh considering the scenarios, like our in-house resources and capabilities.

What other advice do I have?

I would say Prometheus needs a very low maintenance effort from a maintenance perspective.

I recommend the product to those planning to use it.

Based on the fact that my company has been using the solution for the last couple of years, I rate the overall solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Diego Gomes De Lima - PeerSpot reviewer
Senior Software Engineer at SumUp
Real User
Top 5
Used for observability and analyzing data for business metrics and system metrics
Pros and Cons
  • "The resilience of the solution's metric collection is very nice."
  • "There is a tool called Prometheus Exporter that doesn't work well."

What is our primary use case?

We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scalability of the services. The solution provides system observability regarding Kubernetes information, CPU usage, memory, and whether the system is scaling or not.

What is most valuable?

The resilience of the solution's metric collection is very nice. Although it's very strict about the number of unique metrics for each service, the metrics collection is very powerful.

What needs improvement?

There is a tool called Prometheus Exporter that doesn't work well. I don't know if Prometheus maintains it or if it's an open-source service. When we have Cron jobs from our services, Prometheus needs a live endpoint to collect the metrics.

Since Cron jobs have a time limit, I rely on Prometheus Exporter to collect metrics. When I send metrics for Prometheus Exporter, it doesn't work very well.

For how long have I used the solution?

I have been using Prometheus for four to five years.

What do I think about the stability of the solution?

I’ve never had any stability issues with the solution.

I rate the solution’s stability ten out of ten.

What do I think about the scalability of the solution?

Prometheus is a scalable solution.

What other advice do I have?

I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Jigneshkumar Gadhavi - PeerSpot reviewer
Sr. DevOps Engineer at Seaflux
Real User
Top 5
Has an easy setup process and efficient alerting functionality
Pros and Cons
  • "The most valuable feature of Prometheus is its ability to collect metrics."
  • "The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."

What is most valuable?

The most valuable features of Prometheus are its ability to collect metrics and its integration with Grafana.

What needs improvement?

The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services like AWS. Many clients have found the pricing for managed services steep, prompting them to switch to the open-source version. This switch has led to the adoption of Prometheus with Amazon EKS. Still, it has also resulted in high data transfer costs due to the multitude of microservices and the associated cluster logs. As a result, clients are facing higher bills, primarily driven by increased data transfer rates and bandwidth usage.

For how long have I used the solution?

We have been using Prometheus for two and a half years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is a scalable platform.

How was the initial setup?

The initial setup is easy if you have good knowledge of Helm. It requires setting two to three commands. Without using Helm, you have to create custom file deployments. Overall, it is a simple process.

What other advice do I have?

The alerting functionality provided by Prometheus has significantly improved our incident response time. It enables us to gather data from various instances or ports within our environment, such as ETS.

I advise others to gain essential knowledge of query optimization and Grafana. It is an expensive product if utilized with managed services. It would be beneficial to use the open-source version.

I rate it a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Platform Engineer at Clarinox Technologies
Real User
Top 20
Efficiently handles large amounts of metrics
Pros and Cons
  • "The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features."
  • "One potential area for improvement would be fixing the occasional glitches and bugs."

What is our primary use case?

I use Prometheus to monitor my infrastructure and applications by setting up targets for scraping metrics, writing queries in PromQL to analyze the data, and configuring alerts to notify me of any issues. It is great because it can efficiently handle large amounts of metrics.

How has it helped my organization?

Prometheus has been incredibly helpful in improving my system's observability and alerting processes. It provides metrics for monitoring various aspects of my infrastructure and applications, helping me identify issues quickly.

What is most valuable?

The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features. Being an open-source product, it offers reliability and flexibility, and if something is missing, it is easy to extend its functionality through integrations or custom solutions.

What needs improvement?

While Prometheus is an excellent product overall, one potential area for improvement would be fixing the occasional glitches and bugs.

For how long have I used the solution?

I have been using Prometheus for almost seven years.

What do I think about the stability of the solution?

I'm generally happy with Prometheus's stability. Although there might be occasional glitches, we usually address them swiftly by reporting issues. Over the past year, we have seen improvements in memory usage.

What do I think about the scalability of the solution?

When we need to scale Prometheus, we do that by using specific products. Considering its purpose, it is fairly scalable. About 1,000 users within our company use Prometheus for monitoring and alerts.

How was the initial setup?

The initial setup was very simple and deployment only took us about 15 seconds. Maintaining Prometheus is just a regular part of our responsibilities, like managing any other system in our infrastructure. It doesn't demand extra effort or special attention beyond our usual routine tasks.

What other advice do I have?

Integrating Prometheus with our existing systems and tools was easy. We seamlessly connected it with VCS, Grafana for visualization, and Slack for notifications, making management and monitoring straightforward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Prometheus Group Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Prometheus Group Report and get advice and tips from experienced pros sharing their opinions.