We use ReadyAPI for testing APIs.
Development team leader / APPR at a government with 501-1,000 employees
Stable, scalable, and helpful support
Pros and Cons
- "When we are doing API testing we have found it to be very efficient to receive results. Additionally, you are able to do tests directly from the API."
- "The initial setup could be less complex."
What is our primary use case?
What is most valuable?
When we are doing API testing we have found it to be very efficient to receive results. Additionally, you are able to do tests directly from the API.
For how long have I used the solution?
I have used ReadyAPI within the past 12 months.
What do I think about the stability of the solution?
The solution is stable.
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ReadyAPI
January 2026
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What do I think about the scalability of the solution?
I have found ReadyAPI scalable.
How are customer service and support?
I have used the support and they assisted us with a problem which they resolved.
Which solution did I use previously and why did I switch?
I have used TestComplete.
How was the initial setup?
The initial setup could be less complex.
What's my experience with pricing, setup cost, and licensing?
The price of the solution has been fine.
What other advice do I have?
My advice to anyone who wants to do API testing, this solution is easy to use.
I rate ReadyAPI an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Clinical Applications QA Testing at a healthcare company with 1,001-5,000 employees
Easy to learn how to use it but the version control doesn't work well, it's not stable, and the support needs improvement
Pros and Cons
- "It's easy to learn how to use it."
- "Version control does not work well."
What is our primary use case?
We are using this solution for API testing on HL7 messages for healthcare.
What is most valuable?
It's easy to learn how to use it.
What needs improvement?
Version control does not work well. It's has a git API which is defective and doesn't work well with our version repository, Bitbucket. We do all version control using git bash (command line driven), and sometimes we have to try several times to as there still hooks into the ReadyAPI git API which cause issues.
For how long have I used the solution?
I have been using ReadyAPI since April 2020.
What do I think about the stability of the solution?
I don't find it to be that stable. Sometimes it stalls, shuts down or you have to shut it down and restart it.
What do I think about the scalability of the solution?
We haven't scaled it. We have approximately nine people using this solution in our organization.
How are customer service and technical support?
SmartBear does not take phone calls. You have to email them if you want something resolved. It's a lot of back and forth through email, which takes a long time.
I am not impressed at all with SmartBear. We don't want to purchase any of their products going forward.
Which solution did I use previously and why did I switch?
HP ALM - support is not good and the yearly license was very expensive - also not an easy tool to build API tests as we were using Service Test.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are yearly.
There are costs in addition to the licensing fee. For example, if you want to add the load testing you would pay more.
Which other solutions did I evaluate?
Not for API testing as we already had ReadyAPI - another team was using it for adhoc testing
What other advice do I have?
It's not stable. The Git API within ReadyAPI is a a GUI front end to make it easier to do version control but it doesn't work well as mentioned.
It's not reliable. I would not recommend this product, as there are better products out there.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
ReadyAPI
January 2026
Learn what your peers think about ReadyAPI. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,490 professionals have used our research since 2012.
IT Manager at a insurance company with 10,001+ employees
Fast automation, less coding, and pretty lightweight
Pros and Cons
- "When you are working in sprints, you need to have continuous feedback. ReadyAPI definitely helps in automating very fast and rapidly. We have less coding, and we can more easily define our assertions. We don't use it for full-blown performance testing, but normally if you are doing your functional testing, it gives you the request and response time. Anybody who is doing functional testing can see what the request and response times are and raise a flag based upon their business affiliates, that is, whether it is meeting their affiliates. You can identify this during functional testing."
- "It doesn't have connectors to the NoSQL database. This is one of the things where they do not have a very solid strategy today. Other solutions have an in-built mechanism where I can directly and easily connect. An API is more around a user submitting a request on the frontend. It then hits the backend, puts the data, and responds back. If I am hitting MongoDB or NoSQL databases, I do not have ready-made inbuilt solutions in ReadyAPI that can easily help me in automating it faster. In our organization, we deal with NoSQL databases, and therefore, we need Groovy. We just cannot have a connector from ReadyAPI to do that. I have to write Groovy scripts. If you have themes that are predominantly using MongoDB, it leads to more maintenance and support activity because we are introducing more code into our commission. In terms of additional features, it can have cloud support. This is one of the things where we are getting into cloud support. We'll see how it works, but it is one of the doubts that we still have."
What is our primary use case?
ReadyAPI is predominantly used for functional testing of the APIs. Our company has a lot of micro strategy concepts, and we are building a lot of APIs. The focus is on more validations around the APIs for faster or quicker testing rather than the frontend.
What is most valuable?
When you are working in sprints, you need to have continuous feedback. ReadyAPI definitely helps in automating very fast and rapidly. We have less coding, and we can more easily define our assertions.
We don't use it for full-blown performance testing, but normally if you are doing your functional testing, it gives you the request and response time. Anybody who is doing functional testing can see what the request and response times are and raise a flag based upon their business affiliates, that is, whether it is meeting their affiliates. You can identify this during functional testing.
What needs improvement?
It doesn't have connectors to the NoSQL database. This is one of the things where they do not have a very solid strategy today. Other solutions have an in-built mechanism where I can directly and easily connect. An API is more around a user submitting a request on the frontend. It then hits the backend, puts the data, and responds back. If I am hitting MongoDB or NoSQL databases, I do not have ready-made inbuilt solutions in ReadyAPI that can easily help me in automating it faster. In our organization, we deal with NoSQL databases, and therefore, we need Groovy. We just cannot have a connector from ReadyAPI to do that. I have to write Groovy scripts. If you have themes that are predominantly using MongoDB, it leads to more maintenance and support activity because we are introducing more code into our commission.
In terms of additional features, it can have cloud support. This is one of the things where we are getting into cloud support. We'll see how it works, but it is one of the doubts that we still have.
For how long have I used the solution?
I have been using this solution for almost four years now.
What do I think about the stability of the solution?
It's pretty good. I haven't seen any issue or ReadyAPI crash in the last four years.
What do I think about the scalability of the solution?
It is scalable. For example, if I'm running a UI test case, it can take me a minimum of 1 or 2 minutes or 45 seconds to 2 to 3 hours, depending upon the complexity of the workflow. If I want to test the same in API and I have defined my framework and everything, I could do it in 30 seconds or 40 seconds.
How are customer service and technical support?
Technical support is pretty helpful. They are pretty responsive. They come back to you to find out if you want some training on ReadyAPI. If you want to schedule, they will schedule one. They will also help your team to grow or scale up.
Which solution did I use previously and why did I switch?
When I came in, we were only using SmartBear. Before that, maybe there were normal functional automation testing tools, where you can define your API frameworks and do API testing. With such tools, you write more code for defining the API framework, which already comes inbuilt with ReadyAPI.
How was the initial setup?
The initial setup is pretty straightforward. Its deployment is pretty simple as well. It doesn't take too long to deploy it.
What's my experience with pricing, setup cost, and licensing?
The cost of a license is probably around $1,000 to $2,000. Accounting is done by my leadership. I am more into implementations and making sure all things and processes are taken care of and the frameworks are maintained and managed.
What other advice do I have?
I would say go for it. It is a really great tool. It is a game-changer because you can automate faster and quicker. It also doesn't take much time for any person to pick up the tool. It is pretty lightweight. Any person who has a little bit of technical background or 1% JavaScript knowledge can quickly use it and write code in Groovy.
I would rate ReadyAPI an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager - Technology at a tech consulting company with 10,001+ employees
A user-friendly tool for performance testing and creating mocks
Pros and Cons
- "The most valuable feature of ReadyAPI is that it is user-friendly."
- "Performance and memory management both need to be improved because other solutions use less memory for the same amount of data."
What is our primary use case?
We were using ReadyAPI for performance testing and creating mocks but there were some issues in terms of scaling, so we are no longer using this solution.
What is most valuable?
The most valuable feature of ReadyAPI is that it is user-friendly.
What needs improvement?
We stopped using this solution because of issues with scalability. Performance and memory management both need to be improved because other solutions use less memory for the same amount of data.
I think that there was an open-source version, with a lower cost, then this would be a recipe to get into bigger markets.
For how long have I used the solution?
I used ReadyAPI for about one year.
What do I think about the stability of the solution?
I think that this is a stable product.
What do I think about the scalability of the solution?
ReadyAPI is not as scalable as other solutions, such as Karate. More resources, especially in terms of memory, are required for the same amount of data.
The scale does not only refer to the number of users. It concerns the applications and how often they make calls to different servers or mocks.
How was the initial setup?
The initial setup was pretty straightforward.
What about the implementation team?
The implementation was done by my team.
It took about a week to deploy because it involved more than just an installation. There was connectivity to configure and it had to be integrated with existing testing frameworks.
Which other solutions did I evaluate?
We migrated back to Karate about six months ago. It is more scalable and has more plugin features. There is also the point of cost because ReadyAPI requires licensing and Karate is open-source.
What other advice do I have?
I would recommend this solution to people who need official support. For companies who have experts in open-source technology, they can avoid using ReadyAPI. I think that it would come down to the specific client, or project.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Team Lead at a tech vendor with 10,001+ employees
API management and automation solution that has increased the scope of testing and validation
Pros and Cons
- "The most valuable feature has been the assertion as a test step as this has allowed us to increase the scope of testing and validation."
- "The overall scope of this solution is limited and could be improved."
What is our primary use case?
We use ReadyAPI for API test automation. These APIs are developed by our development team and we need to validate the response. We use it for manual testing and then automation for those particular manual test cases. This has been my first experience completing API test automation or using tools for this purpose.
We get the data from an Excel sheet and then we input it into the API request to validate the response which we get. That is all done automatically using the automation suit I created on ReadyAPI. We save the data from the response into an Excel sheet. In my team, there are five people who are using it and we have five different licenses.
What is most valuable?
The most valuable feature has been the assertion as a test step as this has allowed us to increase the scope of testing and validation.
What needs improvement?
This solution is a pro version of SoapUI, which is a licensed version. There is a free version of SoapU but this requires coding and knowledge of groovy scripting. The overall scope of this solution is limited and could be improved.
What do I think about the stability of the solution?
Stability of this solution could be improved. When we run test simultaneously, the systems gets stuck and we often need to restart it and try again.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The initial setup is straightforward or works similarly to a Windows application. Once you open it up, you import the APIs which you want to automate or which you want to run. It is easier to setup compared to other API test automation tools. Deployment takes a few minutes.
What other advice do I have?
I would recommend this tool to others for basic test automation with good performance. A beginner level knowledge of groovy scripting will be sufficient to use this solution.
I would rate it a seven out of ten because I haven't used any other test automation tools so I don't have anything to compare it to.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer at a tech services company with 11-50 employees
Useful data-driven testing, reliable, and straightforward deployment
Pros and Cons
- "The initial setup of ReadyAPI is straightforward."
- "ReadyAPI could improve by having dynamic validation information."
What is our primary use case?
I use ReadyAPI for API and data-driven testing. You can run your APIs through a loop.
How has it helped my organization?
ReadyAPI is a QA testing tool. We were able to catch many bugs because we could inject various scenarios running through our data-driven testing. This improves the quality of our products.
What needs improvement?
ReadyAPI could improve by having dynamic validation information.
For how long have I used the solution?
I have been using ReadyAPI for approximately eight years.
What do I think about the stability of the solution?
ReadyAPI is stable.
What do I think about the scalability of the solution?
The scalability of ReadyAPI is good. However, every one of the 20 QA team members uses it independently.
How are customer service and support?
The support from ReadyAPI is very good.
I rate the support from ReadyAPI a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of ReadyAPI is straightforward.
What about the implementation team?
The IT team members can install the solution themself.
What was our ROI?
We have received a return on investment using ReadyAPI.
What other advice do I have?
Our IT team does the maintenance of the solution.
I would recommend others try out the solution to see if it fits their needs.
I rate ReadyAPI a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Development Engineer in Test at a tech services company with 1-10 employees
User-friendly and flexible solution
Pros and Cons
- "ReadyAPI's best features are that it's user-friendly and its behavior-driven development is flexible."
- "Areas for improvement include the security files, endpoints, and process sessions."
What is most valuable?
ReadyAPI's best features are that it's user-friendly and its behavior-driven development is flexible.
What needs improvement?
Areas for improvement include the security files, endpoints, and process sessions. ReadyAPI should also include the ability to add and modify existing files.
For how long have I used the solution?
I've been using ReadyAPI for almost fifteen years.
What do I think about the stability of the solution?
ReadyAPI is stable.
How was the initial setup?
The initial setup is straightforward for anybody with experience.
What's my experience with pricing, setup cost, and licensing?
ReadyAPI is moderately priced, with added costs for more plugins.
What other advice do I have?
I would rate ReadyAPI eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Test Automation Specialist at a computer software company with 10,001+ employees
User-friendly, fast, and good with customer data
Pros and Cons
- "ReadyAPI's best features are user-friendliness, smooth integration with Postman, the speed of creating test cases, and integration with customer data."
- "ReadyAPI's customer support isn't that great, particularly their response time."
What is our primary use case?
I primarily use ReadyAPI to convert APIs into functional test cases and to manage customer information.
What is most valuable?
ReadyAPI's best features are user-friendliness, smooth integration with Postman, the speed of creating test cases, and integration with customer data.
What needs improvement?
An improvement for ReadyAPI would be automated import/export with third-party tools. It can also be hard for new testers to learn.
For how long have I used the solution?
I've been using ReadyAPI for six months.
What do I think about the stability of the solution?
ReadyAPI is stable.
How are customer service and support?
ReadyAPI's customer support isn't that great, particularly their response time.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
ReadyAPI requires a product license and a subscription, which is renewable every year or three years. Its pricing is very reasonable, unlike more expensive competitors like Tosca, XPlant, or Catalon.
What other advice do I have?
I would advise anybody thinking of implementing ReadyAPI to install the trial version and go through the tutorial so that they can learn how the solution works. I would rate ReadyAPI as eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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