ReadyTalk Reviews

Chairperson controls are pretty user-friendly.

You have to download a spreadsheet three times post-meeting if you want surveys, registration, attendance. Kind of tedious. However, they update software regularly and poll community of users for feedback for future change and improvements.

At least 4 years

Great, they answer questions quickly.

It finally works on Apple computers and used to struggle on PC, but they've fixed all the bugs.

Setting up international conversations with multiple parties is so simple thanks to dialing out capabilities, an extensive list of international numbers and the ability to manage (mute or transfer presentation authority) every single participant.

ReadyTalk's system doesn't have problems built in like the transitional platform we used previously. It was built thinking forward, so it's very easy to use, and integrates well into our offsite, on-the-road organizational style. We have recovered the 6 to 8 (agonizing) hours a month we used to spend with another platform's tech support. When we have questions, we get swift answers so our firm is never offline.  We are more flexible with the iPhone app, and we dearly love the ability to get someone on the phone instantly whenever we have questions. 

Would love to have a calendar (much like Outlook offers) that included scheduled appointments.  An online agenda that could be reviewed by participants prior to the actual call or conference would be terrific for streamlining processes.

4-5 years

We used a different, well-established solution before turning to ReadyTalk. Technical support was not able to discover the sources of several problems their platform was having. We played nice customer for 8 months (and donated endless hours to working with their tech support) before giving them them the heave-ho.

The combination of the features is the key. I cannot pick just none. What brings it all together however is the excellent support. Whether I called the help desk in the beginning or discuss issues with my account representative now, I know that ReadyTalk is listening. Even a small association feels valued in dealing with ReadyTalk.

Our webinar program was floundering. After I started working with ReadyTalk, we have been able to increase the number of webinars, These webinars have successively attracted higher quality presenters and have become a real marketing tool for our association. Presenters and participants are very satisfied with the webinars as they tell us frequently.

Maybe enable Word documents in the slide deck.

Better matching of phone numbers to names when a person is only on the audio on not using the web link to sign on.

2 years

None

No.

I wish there wasn't the "arbitrary" 150 people cutoff. We don't need a moderator even if we have have 250 people on (with the emergency addition option). We are experienced enough to handle this on our own and we don't need to mess around with different phone numbers.

Outstanding. Help desk is very friendly and competent. Our account manager Abby Wall is outstanding!!

Very good!

No. This is what the association had when I started.

Simple to get started and then learn with every webinar, using the help desk to fill the gaps...

Was already in place when I started using it.

We do not measure it like you show in your ROI calculator. But based on the trends in participation and associate members actually approaching us to conduct webinars with us, we have a positive impact on the bottom line by giving our core and associate members what they need.

I think we pay $100/month for our grandfathered service plus the variable costs of the actual webinar.

Was already installed when I first used it.

Keep doing what you do. Listen to the customers and engage them to continually make ReadyTalk better than the rest.

I use ReadyTalk primarily for training. ReadyTalk is a very user friendly tool. Many of my trainees are remote employees, or business partners, and they are able to use ReadyTalk with ease. It works with every browser, and makes sharing content a breeze.

I'm hoping for new features, soon! I think it would be nice to be able to start a conference off in listen only mode, without having to set it before hand. Maybe a feature to have the chairperson join first, choose audio options, then the participants can join.

2 years

None.

None.

None.

A 10! ReadyTalk is always quick to respond to any questions, or issues.

10! ReadyTalk is always quick to respond to any questions, or issues.

Broadcast audio, web conferencing, on-demand

ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country. We have expanded our reach from local to global, developed new connections and increased our webinar attendance numbers significantly using ReadyTalk.

Compared to other webinar platforms, ReadyTalk's pricing is a bit high. I was surprised by the first bill I received because there were fees other than the monthly flat rate (i.e. cost per phone line).

2 years

ReadyTalk's customer service is unmatched. We have developed personal relationships with ReadyTalk and they're always willing to go above and beyond when we need help.

Excellent!

Yes, we used GoToWebinar but decided to switch because of our personal relationships with ReadyTalk.

I use the teleconferencing tool for day to day use. This is easy but has many useful tools if needed. The operator/dial out function is crucial for my international company. While we have less need for the videoconferencing capabilities, when we have needed this function, the process was also simple but clear and exactly what we needed. When I have needed assistance to better understand how to facilitate my conference smoothly, I had no trouble speaking to a live person who helped me understand what was going on, how to troubleshoot, or how to simply make the process more efficient.

Having the professional operator service available saved the day on many occasions.

Prices can always be dropped but overall these rates are competitive with other teleconferencing systems.

4.5 years

On occasion I needed assistance to begin comprehensive web conferencing but experienced little to no issues once the meeting began.

Excellent.

Also excellent.

I can't even remember what we used before ReadyTalk but I remember experiencing horrible customer service and an outdated system.

We went straight to ReadyTalk and had our own representative for the area.

The ability to record and archive webinars.

I utilize ReadyTalk to train roughly 300 people monthly ... my colleagues use it to host staff meetings, to supplement coursework from our online university, to deliver organizational content to our constituent base.

While there may be other solutions out there, ReadyTalk has been ours.

The aesthetics are not great ...

3+ years

I haven't for a few years.

No.

No - we have meetings with 3 people and meetings with 300+ people.

Quick and friendly -- I'd give them an A.

I've only needed technical assistance once and they were quick to offer suggestions -- and one of them worked for me.

No, I did not use a web-conferencing solution before RT.

Not complex at all.

We handled the implementation in-house.