Try our new research platform with insights from 80,000+ expert users
reviewer2016369 - PeerSpot reviewer
Lead Software Engineer at a financial services firm with 10,001+ employees
Real User
Very easy to use with a lot of flexibility in the open-source environment
Pros and Cons
  • "The solution is very simple to use."
  • "There is always room for improvement in features or customer support."

What is our primary use case?

Our company uses the solution for automations, patching, scheduling, and installations. 

We have 500 users throughout the company and two or three people per team who handle ongoing maintenance. 

How has it helped my organization?

The solution has improved our productivity and functionality. The automations we have done for patching save a lot of time and effort for many users. 

We always have plans to increase usage because we have automations in the pipeline for installations and patching. 

What is most valuable?

The solution is very simple to use and we chose it for the simplicity. 

Being an Agent Plus makes our lives easier. 

What needs improvement?

There is always room for improvement in features or customer support. 

Buyer's Guide
Red Hat Ansible Automation Platform
November 2024
Learn what your peers think about Red Hat Ansible Automation Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution is stable with no issues. 

What do I think about the scalability of the solution?

I am a user so am not familiar with scalability. Another team handles the platform and its scalability. 

How are customer service and support?

Technical support is good and very helpful. 

I rate support an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Puppet. 

How was the initial setup?

The setup is pretty straightforward. The government on our side makes things a bit tough but that has nothing to do with the solution. 

What about the implementation team?

We implement the solution in-house. 

Which other solutions did I evaluate?

We also considered UDeploy but did not get to the point of comparing it to the solution.

What other advice do I have?

The solution is a wonderful tool and is simple to learn and use. There is much flexibility in the open-source environment when using the solution. 

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Muralitharan KS - PeerSpot reviewer
Software Architect at OSELabs
Real User
Top 5
Efficient server management and detailed reporting with flexible deployment capabilities
Pros and Cons
  • "It allows control over thousands of servers, whether virtual or physical."
  • "There are challenges in using the graphical interface, particularly in open-source versions."

What is our primary use case?

We are primarily using Ansible for automation purposes as it is a configuration management tool. It is utilized for various activities such as DNS activity, changes to web servers, virtual host settings, and other day-to-day tasks, all of which are templated in Ansible.

How has it helped my organization?

Ansible allows us to manage a multitude of servers efficiently. We can deploy configurations and changes effectively and gather detailed reports. This means we have substantial control and flexibility in managing our servers.

What is most valuable?

I can do anything with Ansible. It allows control over thousands of servers, whether virtual or physical. The flexibility to manage deployments, configuration changes, and reporting is highly valuable. Ansible is containerized, making it easy to pull updated containers for automation.

What needs improvement?

There are challenges in using the graphical interface, particularly in open-source versions. The Subscription model presents some limitations, and there is room for improvement in making the Ansible navigator more flexible for open-source use. Installation can also be challenging, especially for graphical components.

For how long have I used the solution?

I have been working with Ansible since 2012.

What do I think about the stability of the solution?

Ansible is very stable. There are no issues concerning the system's stability when managed with Ansible.

What do I think about the scalability of the solution?

Ansible provides fantastic scalability. This tool allows us to manage a significant number of clients without limitations, making it suitable for large-scale operations.

How are customer service and support?

I rate Red Hat's customer support for Ansible at nine points out of ten. Customer support for Ansible is excellent, and any issues we have encountered have been resolved promptly.

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up Ansible is relatively straightforward. Installing the core product takes about thirty minutes to an hour. However, fully setting up Ansible with additional servers might take around two to three hours.

What about the implementation team?

The implementation is handled by myself and one other colleague.

What's my experience with pricing, setup cost, and licensing?

There is a need for more flexibility in the subscription model, but I do not have detailed insights into the pricing and licensing setup.

What other advice do I have?

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
PeerSpot user
Buyer's Guide
Red Hat Ansible Automation Platform
November 2024
Learn what your peers think about Red Hat Ansible Automation Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Alex Kabugo - PeerSpot reviewer
System Engineer at Wipro Limited
Real User
Top 5Leaderboard
A cloud solution for configuring the infrastructure with fair pricing and technical support
Pros and Cons
  • "The initial setup is straightforward."
  • "The tool should allow us to create infrastructure. It has everything when it comes to management, but it lacks the provisioning aspect."

What is our primary use case?

We use the Red Hat Ansible Automation Platform to configure our infrastructure. It is mainly used to configure the whole activity.

How has it helped my organization?

Red Hat Ansible Automation Platform is a good choice when you have different distribution platforms. If you have an infrastructure with Ubuntu, VPN, and Red Hat distributions, Ansible can integrate these platforms through a small inventory file, such as a custom image or file.

What is most valuable?

The role-based access control (RBAC) feature is the most valuable, especially when used with Azure Galaxy Infinity.

What needs improvement?

Ansible is good at managing applications or devices on the existing infrastructure but cannot provision those devices.

The tool should allow us to create infrastructure. It has everything when it comes to management, but it lacks the provisioning aspect.

For how long have I used the solution?

I have been using the Red Hat Ansible Automation Platform for three years. We're using the latest version of the solution

What do I think about the stability of the solution?

The solution’s stability is good. I rate it a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a ten out of ten.

How are customer service and support?

The customer service and support are good. It is good if you know how to create and operate it, but it can be difficult for someone who does not have the knowledge of how to configure the YAML file. There is some technical difficulty here. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward.

What was our ROI?

We have seen an ROI as we are still using the Red Hat Ansible Automation Platform.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay.  

What other advice do I have?

I would definitely recommend using the solution. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gogineni Venkatachowdary - PeerSpot reviewer
Cloud Operations Center Analyst at a pharma/biotech company with 10,001+ employees
Real User
Allows us to make cluster configuration changes and integrate and deploy products
Pros and Cons
  • "I like the agentless feature. This means we don't install any agent in worker nodes."
  • "The solution requires some Linux knowledge."

What is our primary use case?

We deploy the production environment using the provisioning for Terraform. We provision the cluster we need. If we need three or four nodes, like provisioning for hardware, OS provisioning, and bootstrap provisioning, we will use Terraform. After Terraform, we have to do any configuration changes. To install some packages, I do the cluster configuration changes and use Ansible with Terraform. I will integrate and deploy products based on the Ansible configuration files by writing playbooks.

There are many configuration management tools currently in the market. If there is a huge cluster, we use Chef. For minimum nodes, we use Ansible.

I'm using the latest version. It's version 2.13.4. The solution is deployed on AWS cloud.

What is most valuable?

I like the agentless feature. This means we don't install any agent in worker nodes.

What needs improvement?

The solution requires some Linux knowledge.

For how long have I used the solution?

I have worked with Ansible for eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Scalability is not a requirement for this solution because it's a configuration management tool.

Which solution did I use previously and why did I switch?

We also use Chef.

How was the initial setup?

Setup is straightforward. There's no complexity. We had to learn some Linux information before setup.

The length of deployment depends on the nodes. It will show if everything is deployed or not, any changes, and if there are any failed nodes.

Security patching is enough for maintenance.

What about the implementation team?

I installed the basic version myself. We also have the enterprise version, which is open source.

What other advice do I have?

I would rate this solution as 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Systems Administrator at Louis Stokes Cleveland VA Medical Center
Real User
Inventory management is a very simple, concise way to keep all that data together
Pros and Cons
  • "Managing our inventory is a big pain point. Right now, we have Satellite, but we can tie it in with Satellite, so we can actually manage things and automate the entire deployment stack, instead of trying to grab things from tickets, then generating Kickstart, and using that to get things in Satellite. That doesn't work well. We can do the whole deployment stack using the inventory share between Tower and Satellite."
  • "It's nice to have the Dashboard where people can see it, have it report to our ELK stack. It's far more convenient, and we can trigger it with API and schedules, which is better than doing it with a whole bunch of scripts."
  • "I like the inventory management. It's a very nice, simple, concise way to keep all that data together. And the API allows us to use it even for things that are not Ansible."
  • "On the Dashboard, when you view a template run, it shows all the output. There is a search filter, but it would be nice to able to select one server in that run and then see all that output from just that one server, instead of having to do the search on that one server and find the results."

What is our primary use case?

So far, the main thing we've been doing with it is using it to automate our monthly patching of servers. Since we have the whole inventory, we can patch this project's servers. We can use the exclude, exclude others, and, in one hour, do a patch that would take people one night to do.

How has it helped my organization?

Managing our inventory is a big pain point. Right now, we have Satellite, but we can tie it in with Satellite, so we can actually manage things and automate the entire deployment stack, instead of trying to grab things from tickets, then generating Kickstart, and using that to get things in Satellite. That doesn't work well. We can do the whole deployment stack using the inventory share between Tower and Satellite.

I've been doing patching from the command line, but for other people, it's nice to have the Dashboard where they can see it, have it report to our ELK stack. It's far more convenient, and we can trigger it with API and schedules, which is better than doing it with a whole bunch of scripts.

What is most valuable?

  • I like the inventory management. It's a very nice, simple, concise way to keep all that data together.
  • The API allows us to use it even for things that are not Ansible.

What needs improvement?

On the Dashboard, when you view a template run, it shows all the output. There is a search filter, but it would be nice to able to select one server in that run and then see all that output from just that one server, instead of having to do the search on that one server and find the results. It would be nice to just be able to view per-server. Sometimes the server has some problems that we're going to find in some places. It would be nice not to have to search for them.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

We haven't had any issues with its stability or with bugs, so far.

What do I think about the scalability of the solution?

I think it will meet our needs going forward. We're going to put, not a whole lot of servers, just 3,000 servers, and that's going to be spread out. We're going to do an HA Tower. Right now, we're only doing 350 servers for our trial runs. We haven't had any problems with that, we just keep them all up at once.

How is customer service and technical support?

I actually haven't had to contact tech support on any issues. My colleagues have worked with them for OpenShift, but for Tower, we haven't had a reason yet.

How was the initial setup?

I felt the setup was really straightforward. The set up is with the Ansible Playbook. I just skimmed through that and I found that it does everything I need. And then I just ran it.

I did an upgrade two weeks ago. That was simple: Download the new one, run it. I did a back up before, just in case, but everything went smoothly. No problems.

What other advice do I have?

Puppet is the main configuration management we have right now. The goal is that Ansible will do all the administration and deployment, and do all things with a baseline, to meet our standards. Then Puppet is going to be taking care of a lot of the rest of the configuration for all the different projects.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2398626 - PeerSpot reviewer
Network Automator at a aerospace/defense firm with 10,001+ employees
Real User
Top 20
Saves thousands of hours and helps to resolve security issues within minutes
Pros and Cons
  • "When you have an enterprise-level number of network devices, the ability to quickly push out security updates to thousands of devices is the biggest thing"
  • "At this time, I do not have anything to improve. What we struggle with is the knowledge base, but that is more about us having to go and find it and learn the platform on our own rather than an actual Ansible issue."

What is our primary use case?

We primarily use it for network automation and security or CVE resolution.

How has it helped my organization?

We save thousands of hours a year doing security updates and configuration updates. We save our administrator's time by pushing updates. It is a one-click solution, and all they have to do now is pull down whatever they need for their configs. It saves about 4,000 man hours a year.

If you imagine Tier 1, 2, and 3 administrators, I am sitting more at the Tier 3 level. We are able to push out more complicated configurations. We can do just an SSH push to thousands of devices. It saves the time of our administrators from having to go into the console of every device. They do not have to SSH into every device and manually type in those configs. We can resolve security issues within a matter of minutes rather than days.

You have the initial big push to get Ansible set up and running in the environment, but once it is there, any tweaks or changes involve just edits to the code base, and you are good to go. It is not at all intensive.

Red Hat Ansible Automation Platform has not reduced the training required to learn how to automate things. We are starting from scratch, so there is always going to be a learning curve associated with it. The more you peel that onion, the more involved it gets, and the more you have to learn about it.

Red Hat Ansible Automation Platform helps connect teams, such as developers, operations, or security so that they can automate together. It is hard to get anything done if all of those players are not talking. Knowledge bases are not siloed anymore. Previously, we did not have a cross-talk or sharing of information. Now that we have the platform, we have to share knowledge back and forth where we are pushing an update and they are telling us what is broken. There is constant feedback. There is a good feedback loop.

Red Hat Ansible Automation Platform has helped to reduce the time we spend on low-value or repetitive tasks. It is hard to quantify the time savings because of the mass scale at which we use it, but it would be within thousands of man hours a year.

My guess is that Red Hat Ansible Automation Platform has saved us costs, but I am not in a position to see those numbers.

What is most valuable?

When you have an enterprise-level number of network devices, the ability to quickly push out security updates to thousands of devices is the biggest thing.

What needs improvement?

At this time, I do not have anything to improve. What we struggle with is the knowledge base, but that is more about us having to go and find it and learn the platform on our own rather than an actual Ansible issue.

For how long have I used the solution?

I have been using Red Hat Ansible Automation Platform for the last eight months. 

What do I think about the stability of the solution?

It is pretty good. Usually, if we have any issues, they are user-induced. When Ansible goes down or there is an issue like that, it is usually something we have done at the backend rather than Ansible itself.

What do I think about the scalability of the solution?

It is very scalable. The way we use it is that we tie it in with another app to touch all of our devices and to deploy any configurations or whatever we need to push. Our code base sits on Git, and then we use another company for monitoring our devices. With one tower, or two for redundancy, we are able to push to more than 5,000 devices.

How are customer service and support?

It has been good so far. There have been a few cases for which we reached out to them to get some help. I have not interacted with them personally, but I have heard good things. I would rate their support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used any similar solution.

How was the initial setup?

I was not there when we set it up. In terms of the deployment model, we still have one that is in the VM, and we are also using the containerized version. It is still Ansible Tower.

What was our ROI?

It has saved us thousands of man hours.

Which other solutions did I evaluate?

I was not there when we set it up. We have been using it for about four years. I am not sure about what happened before then.

What other advice do I have?

I would rate Red Hat Ansible Automation Platform a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Principal Infrastructure Engineer at a logistics company with 10,001+ employees
Real User
Top 5
A stable solution with a lot of modules to automate one's day-to-day activities
Pros and Cons
  • "The most valuable feature is that Ansible is agentless."
  • "The scalability of the solution has some shortcomings."

What is our primary use case?

I am using Red Hat Ansible Automation Platform as a part of the scale-up of the nodes in OpenShift.

Mostly, we use the solution for upgrading-related stuff.

What is most valuable?

The most valuable feature is that Ansible is agentless.

What needs improvement?

For my day-to-day operations, the one module that I am using is very good, and it is giving the intended results. Ansible has a lot of modules to perform your day-to-day activities. I don't think there will be room for improvement based on the current instances or use cases.

The scalability of the solution has some shortcomings. Thus, the solution's scalability has some room for improvement.

For how long have I used the solution?

Though not much, I have experience with Red Hat Ansible Automation Platform for two years. I am a customer of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

How was the initial setup?

The initial setup for Ansible is very easy.

I'm not using the solution in this containerization. In the present environment, we are not using something like Red Hat Ansible Tower. We are using just an Ansible node which is something we use as a server for accessing all of our nodes and managing all of the nodes. Also, building an Ansible node as a bastion or jump host is a pretty easy task.

What other advice do I have?

Actually, when you are building Ansible Tower, I think you need to go for the pricing. For other things, you don't need to do that, I guess. So it's a pretty good tool to automate your day-to-day or daily tasks or activities that can be done with Ansible. It has a lot of features, helping materials, and modules, which will be helpful in automating one's day-to-day jobs. It's pretty easy for us to upgrade and work with the nodes on Red Hat Ansible Automation Platform.

If you go with any other tools, like Chef or Puppet, they are very hard to configure. Red Hat Ansible Automation Platform is agentless and pretty straightforward. It will reduce a lot of our headaches in general.

I rate the overall solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AANKITGUPTAA - PeerSpot reviewer
Consultant at Pi DATACENTERS
Real User
Top 5Leaderboard
Useful for configuration management with a great GUI-based interface
Pros and Cons
  • "We can manage all the configuration consistency between all our servers."
  • "It should support more integration with different products."

What is our primary use case?

We have a lot of Red Hat servers in our data center environment, so we use this solution to manage the configuration, deploy and push configuration management. In addition, we use the Red Hat Ansible Automation Platform to automate deployment tasks.

How has it helped my organization?

We can manage all the configuration consistency between all our servers. It is a configuration management tool, so we can easily manage our consistent configuration course over different Red Hat or Linux servers. We have not used Windows recently and are using only Linux now.

What is most valuable?

We like the GUI-based interface for the tower. Before, we only had a command-line interface to run all the Ansible tasks. Now, the Ansible tower provides the complete GUI functionality to run, manage, and create the templates and the Ansible jobs. This includes the code and YAML file we can create. The GUI interface is the added advantage of this solution, including some integration with the different plugins.

What needs improvement?

It should support more integration with different products. For example, it is for network security automation, and with the VMware product, they don't have an integration for NFTX right now. So they should include this integration capability so we can automate more tasks with this solution.

For how long have I used the solution?

We have been using Red Hat Ansible Automation Platform since 2021, and we are using version 3.2. It is deployed on-premises.

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution and is based on your node license. We are using more than 400 servers right now, and it requires one senior system engineer for maintenance and deployment. We plan to increase the usage using Windows automation.

How are customer service and support?

I rate the technical support an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used a Puppet configuration in the past. We staged with Puppet and then moved to Red Hat Ansible Automation Platform.

How was the initial setup?

The initial setup and deployment were easy, but the first two days of operations were a bit complex. We completed the deployment in-house.

What was our ROI?

There is a return on investment as a technical person. It has saved time and effort in maintaining the deployment environment. So on the technical side, it's saved lots of time and effort on the configuration.

What's my experience with pricing, setup cost, and licensing?

I believe the cost per node basis is around $125 per node.

What other advice do I have?

I rate this solution a nine out of ten. Regarding advice, for the deployment, I would suggest working on inventory first. They should also consider their use cases and which workflow they want to implement. In the next release, they should have VMware tight interrogation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Red Hat Ansible Automation Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Red Hat Ansible Automation Platform Report and get advice and tips from experienced pros sharing their opinions.