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Thomas H Jones II - PeerSpot reviewer
Senior Cloud Engineer at a consultancy with 51-200 employees
Consultant
The integrated solution approach makes it a lot easier to deliver things on an infrastructure as code basis
Pros and Cons
  • "Automation is the most valuable feature. I don't like having to solve a problem more than once. If I can just whip up some code to take care of deploying something, responding to something, etc., then that is what I prefer. It is a lot easier out-of-the-box to do than it is with Windows. With Windows, there is always the process of bootstrapping into being able to have the automation framework available, then making the automation framework work."
  • "I would mostly like to see improvement around corporate messaging. When Red Hat 8 came out, and Red Hat decided to change, it inverted the relationship between Red Hat and CentOS. This caused my customers who had a CentOS to RHEL development to production workflow quite a bit of heartburn that several of them are still working out. A lot of that probably could have been avoided through better messaging."

What is our primary use case?

I am primarily doing developer enablement for users of Red Hat-based software stacks. Most of my experience for the last five years will be in the context of AWS and Azure. As my customers are primarily cloud-based, they are primarily using the Red Hat repositories hosted with Amazon and Azure.

My customers are primarily DoD, so they are using EL7. We are trying to get them to move in the direction of EL8, but it is a slog.

How has it helped my organization?

As an industry recognized platform, and the fact that Red Hat goes to great lengths to get their stuff security accredited, it makes it a lot easier for me to get applications put into production since I can point my customer security people at the work that Red Hat has done upstream. Then, all I have to do is account for the deltas associated with the specific deployment in their environment. It greatly reduces the workload when you can get it down to just deltas.

What is most valuable?

Automation is the most valuable feature. I don't like having to solve a problem more than once. If I can just whip up some code to take care of deploying something, responding to something, etc., then that is what I prefer. It is a lot easier out-of-the-box to do than it is with Windows. With Windows, there is always the process of bootstrapping into being able to have the automation framework available, then making the automation framework work.

In the AWS space, the cloud network is packaged. Tools, such as Ansible, Puppet, and SaltStack, are all easily found and installed. That is quite helpful.

The integrated solution approach makes it a lot easier to deliver things on an infrastructure as code basis. So, if customers need something deployed, I can just do a set of automation for them. This gives them an easy button to take care of the rest of their solution, whether that be deployment or lifecycle maintenance of a deployment.

I use their tracing and monitoring tools on an as needed basis.

What needs improvement?

It is great for the stuff that Red Hat either owns outright or is the lead on the upstream product. When it comes to third-party tools, it can be a little iffy. Some of the database solutions and data governance solutions that I have had to implement on Red Hat have not been fun.

I would mostly like to see improvement around corporate messaging. When Red Hat 8 came out, and Red Hat decided to change, it inverted the relationship between Red Hat and CentOS. This caused my customers who had a CentOS to RHEL development to production workflow quite a bit of heartburn that several of them are still working out. A lot of that probably could have been avoided through better messaging. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.

For how long have I used the solution?

I have been using it for a couple of decades.

What do I think about the stability of the solution?

This is a double-edged sword. From a stability standpoint, it is great. From a facilitating development, at least up through Red Hat 7, it was problematic. If you wanted the latest and greatest version of Python, Java, or any given development language that your developer community wanted to use, then your choices were package it yourself or use SCL. Packaging it yourself was flexible, but then it caused auditability problems for your information assurance folks. Going the SCL route was good, but activating it in a way that developers were comfortable with was problematic. It looks like the AppStream capability in EL8 will ease some of that. However, I haven't had enough customers using EL8 yet to verify whether what seems more usable to me will be more usable for them.

What do I think about the scalability of the solution?

So far, I haven't found anything that inhibits scalability. The only thing that I run into is probably more a side effect of how my customers use things than Red Hat itself, in so much as my customers tend to prefer to implement things in a way where it is a bit of a heavier weight than they absolutely need. This slows down the speed at which one can deploy. However, this is more of a customer issue than a Red Hat issue.

RHEL is the basis of all my customers' cloud and container solutions. 

How are customer service and support?

I have worked with Red Hat technical support minimally. Most of my customers operate in the DoD and the intelligence community. Much of their stuff isn't really able to be supported because you can't export logs or anything like that. At best, things are indirect. The things that I tend to seek assistance for are fairly edge case problems. Then, it is a case of needing to work through the process to get to the backline engineers. Every time I do that, it is not a quick process.

When I get to the part of the support system that I actually need to be at, then I would probably rate support as 10 out of 10. Getting to that point in the support resources is about five out of 10. Overall, I would rate it as six or seven out of 10.

How would you rate customer service and support?

Neutral

How was the initial setup?

I automate everything. I write the automation that creates the VM templates. Once my automation is done, there is really nothing to set up.

What's my experience with pricing, setup cost, and licensing?

Operating in the cloud space, we typically point our customers to pay-as-you-go licensing, which comes through the various cloud providers repository services.

Which other solutions did I evaluate?

I have experience with probably two dozen different Unix-type operating systems. However, 2010 would have been the last time I touched something other than Linux and 90% of that would be Red Hat.

For anyone who is doing physical or on-premises virtual, I would probably point them at Satellite, and if they can afford it, as an enterprise license. This is just so that they don't have to deal with picky unit licensing concerns. However, for people who are fully cloudy, I would tend to push them more towards using the RHEL solution.

What other advice do I have?

Some of my customers use OpenShift, many of my customers use Ansible, and a lot of them use a local Docker and Podman. The ones that actually run within Red Hat integrate just fine. The ones that Red Hat runs on top of, those are a little more difficult to speak to. Running Docker inside of RHEL is easy. It is much better on EL8 than it is on EL7.

I like it enough that I use it as my own operating system for my personal web and mail server. So, I would rate it as eight or nine out of 10. The primary hits against it are that if you want to do anything bleeding edge, the pursuit of stability works counter to that.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
UNIX System Administrator at a comms service provider with 1-10 employees
Real User
Top 5
Excels in virtualization and performance but documentation and support need improvement
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) is still considered better than Microsoft's offerings due to its superior handling of virtualization and faster performance."
  • "RHEL has experienced a change in approach after being acquired by IBM, and the company has shifted away from open-source principles."

What is our primary use case?

I have used Red Hat Enterprise Linux (RHEL) for most of my career. It is primarily used as the base operating system on which various applications run. Currently, I am attempting to transition away from RHEL due to changes in the organization following IBM's acquisition.

What is most valuable?

Red Hat Enterprise Linux (RHEL) is still considered better than Microsoft's offerings due to its superior handling of virtualization and faster performance. Microsoft often incorporates parts of RHEL's code, such as the networking stack, into its own products. The LEAP functionality for upgrades between versions is well-written and satisfactory.

What needs improvement?

RHEL has experienced a change in approach after being acquired by IBM, and the company has shifted away from open-source principles. The knowledge base is now outdated and lacks documentation for features in RHEL 9, relying instead on old documentation from RHEL 7. The introduction of unstable and undocumented products also detracts from the product's reliability.

For how long have I used the solution?

I have used RHEL since it existed, so since 1991 or 1992.

What do I think about the stability of the solution?

RHEL has become less reliable due to undocumented updates and the release of unstable packages, which detracts from the product's stability.

What do I think about the scalability of the solution?

Within the same vendor, moving workloads is easy. However, switching between vendors requires a significant migration effort.

How are customer service and support?

The quality of Red Hat's support has declined in the past five to six years after outsourcing support to India. Complex issues are difficult to resolve due to communication challenges.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have not switched from RHEL, but I am exploring alternatives such as Rocky Linux and Debian, which offer similar features without the high costs.

How was the initial setup?

Setting up RHEL is quite straightforward, especially for someone familiar with it. The software asks the necessary questions for configuration, and the documentation generally explains these well.

What was our ROI?

The return on investment with RHEL is challenging to calculate but involves paying more upfront compared to Microsoft solutions for better reliability and stability, avoiding potential downtime costs.

What's my experience with pricing, setup cost, and licensing?

The setup and licensing costs for RHEL are high, especially concerning support and associated applications. Red Hat charges high prices for support solutions like Ansible Tower, which can deter companies from using their products.

Which other solutions did I evaluate?

Other solutions evaluated include Ubuntu, Rocky Linux, and Debian. These alternatives offer similar functionality at a lower cost, especially concerning support.

What other advice do I have?

Overall, I would rate Red Hat Enterprise Linux (RHEL) a seven out of ten. People are now turning to other Linux distributions due to RHEL's declining quality and high costs. I suggest caution when considering Red Hat due to the divergence from its original open-source model.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
Ayomide Omole - PeerSpot reviewer
IT Engineer / Admin at cwgiprc
Real User
Top 20
We have experienced high performance, improved security, and easier system management
Pros and Cons
  • "The most valuable aspect of Red Hat Enterprise Linux is its ease of management."
  • "Red Hat Enterprise Linux training and certification opportunities for engineers and administrators could be improved."

What is our primary use case?

The primary software utilized across our business units is S4HANA, which runs on our SAP server hosted on Red Hat Enterprise Linux. Consequently, most Red Hat systems in our environment support SAP-related services. We operate approximately 105 Red Hat Enterprise servers dedicated to running these SAP services.

Red Hat Enterprise Linux was implemented due to its robust infrastructure, which allows us to efficiently manage our enterprise servers on a large scale using tools like Red Hat Satellite, Insight, and Ansible. This centralized management simplifies the orchestration and control of our extensive RHEL environment. Red Hat Identity Manager also ensures secure authentication and authorization for our remote systems. Beyond infrastructure, Red Hat's robust support is invaluable, providing timely solutions to complex issues. The operating system's strong security posture, including rapid patch deployment for vulnerabilities, further solidifies our decision to implement RHEL.

How has it helped my organization?

Red Hat Enterprise Linux simplifies risk reduction by integrating Red Hat Insights. This provides a comprehensive security posture assessment of our Red Hat systems, offering easy-to-understand best practice recommendations and applicable actionable remediation steps.

The knowledge base offered by Red Hat Enterprise Linux is detailed and contains numerous articles that can help resolve our issues.

Red Hat Satellite simplifies our patch process by helping us meet audit and compliance needs. We've set up a lifecycle environment within Satellite to test patches on development and quality systems before deploying them to the operating system. This allows us to roll out patches based on the environment, ensuring thorough testing before reaching production. Additionally, we leverage Ansible automation to streamline provisioning and manage patches effectively. While automation is ongoing, we have successfully implemented Ansible and Red Hat Satellite for provisioning, and we continue to identify areas for further automation within our environment.

Red Hat Insights provides best practice recommendations based on regular system assessments. Like other security tools like Microsoft Azure Defender, it can access a system to offer security improvement suggestions. I have a Red Hat Insights certification and find the tool valuable. It generates actionable recommendations that can be easily implemented through automated processes like FastScript, making it an efficient way to leverage data insights for enhanced system security.

Since implementing Red Hat Enterprise Linux, we have experienced high performance, improved security, excellent support service, and easier system management.

Red Hat Enterprise Linux has enhanced our security posture through timely security patch releases and best practice recommendations, which collectively have increased the protection of our data systems.

Red Hat Enterprise Linux allows me to manage all my Cloud and on-premise systems from one console.

What is most valuable?

The most valuable aspect of Red Hat Enterprise Linux is its ease of management. A robust suite of tools, including the user-friendly GUI and the powerful Red Hat Cockpit web portal, simplifies system administration. Cockpit provides a centralized platform for managing hosts, while Red Hat Satellite or automation servers excel at overseeing large fleets of radar systems.

What needs improvement?

Red Hat Enterprise Linux training and certification opportunities for engineers and administrators could be improved. While I have benefited from free training offered by other companies like Microsoft, I have not had similar opportunities with Red Hat. Despite holding a Red Hat certification, I incurred significant costs to achieve it. The training required for these certifications is expensive, and it would be advantageous if Red Hat provided more affordable training courses.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for seven months.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is highly stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Ubuntu Linux, Windows Server, and other solutions. Compared to these alternatives, Red Hat Enterprise Linux stands out as superior in terms of ease of management, security, and support.

How was the initial setup?

The initial deployment is straightforward. Deploying it manually takes about fifteen to twenty minutes from start to finish using it manually.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

We have 15,000 users all across Africa that use our systems.

Red Hat Enterprise Linux requires periodic maintenance to apply security patches and updates.

I recommend Red Hat Enterprise Linux and conducting a proof of concept to ensure it aligns with our requirements.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer2399127 - PeerSpot reviewer
Platform Engineer at a hospitality company with 10,001+ employees
Real User
Top 20
Top-tier support, 100% stable, and helpful for doing more in less time
Pros and Cons
  • "I like the stability that comes with Red Hat. That has always been the feature that I like."
  • "They can allow more access to their training and their products' testing. There are ways to do it now. You might have to get a certain type of account to test their products. It might be easier if you can just download the product and test it out."

What is our primary use case?

We are mostly using it for application servers, infrastructure servers, and database servers.

How has it helped my organization?

Red Hat Enterprise Linux lends itself to a lot of automation. We are able to manage many more servers with less staff and by using other Red Hat products such as Ansible. Those are the things that I like.

We are using Red Hat Enterprise Linux for containerization projects. Their Podman product has made it easier. It comes with a lot of security. It is a drop-in product or replacement for Docker. I have used Docker before and switching to Podman was very easy. I just saw the demo for the Podman desktop, and I am looking forward to using that. It will hopefully help me streamline container usage and container deployment in Kubernetes or OpenShift.

It inherently has a lot of functions built in for risk reduction, business continuity, and maintaining compliance. For example, it has SELinux, certain firewalls, logging, and all those things. It has all the built-in features required to meet the needs. We can plug in other third-party tools to have it gather information, or we can send logs to centralized locations to track activity and do audits and things like that.

I use Red Hat Insights for different things. I do not use it much to look at security risks. I know that it has those features, but I use a different tool like a Satellite server to take care of patching and things like that. Red Hat Insights provides us with vulnerability alerts and targeted guidance, but it has not affected our uptime much. It is good to see that information. I can see those vulnerabilities, and I can see action steps or remediation steps that I can take. All my servers are patched on a cycle, so as the cycle goes through, each server gets patched based on its own cycle. It does not really affect the uptime.

What is most valuable?

I like the stability that comes with Red Hat. That has always been the feature that I like. They do not always have the newest features, but they prioritize stability, which is important in the production environment.

What needs improvement?

Red Hat should keep doing what they have always done. They should continue to be a leader in the open-source space. They should keep innovating and keep creating great products. They can allow more access to their training and their products' testing. There are ways to do it now. You might have to get a certain type of account to test their products. It might be easier if you can just download the product and test it out.

For how long have I used the solution?

In a production environment, I have been using Red Hat Enterprise Linux for about five years. I have used Red Hat Enterprise Linux clones such as Fedora and CentOS for about 15 years or maybe longer.

What do I think about the stability of the solution?

It is absolutely stable. It is 100% stable.

What do I think about the scalability of the solution?

It is good. It scales well. With the tools that Red Hat provides, it does not matter if you have 10 servers, 100 servers, or 1,000 servers. They make it simpler with Ansible. Ansible is your friend.

How are customer service and support?

They are top-tier. Support is probably their number one selling point. As long as you give the Red Hat engineers what they need, they are very good at providing new solutions. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Red Hat clones in other positions. I might as well just say it is Red Hat because it is a clone, so I have been using Red Hat all along if we look at different products.

I have worked with CentOS, Rocky Linux, etc. The main difference is that Red Hat's support is top-tier. There is also stability. With the ecosystem that they have built, there are a lot of tools to help me manage. They have Ansible and other great tools to help manage the product. You cannot say the same about Windows. They might have a different way of doing things.

How was the initial setup?

We have deployed Red Hat Enterprise Linux on-premises. We have a hybrid cloud environment, but we run other types of servers there. They are mostly Windows, and they are run on Azure cloud. We do not run Red Hat Enterprise Linux in a hybrid cloud environment, but there is always an opportunity to do that in the future.

The Red Hat servers that we have are on-prem. We use VMware and the tools that they provide to deploy Red Hat.

Its initial deployment was done a long time ago. It is a straightforward process to install it as long as you are not trying to do anything complicated.

We do not have a deployment strategy. We install it based on the requirements. If it is a web server or database server, there are different things that you need to do, but it is pretty straightforward. It is a good process.

What about the implementation team?

We took help for deploying Red Hat and purchasing the license and maybe the hardware. We probably used CDW and Advizex. They are probably based in Pittsburgh.

What was our ROI?

Time savings is the biggest return on investment. I can do more in less or a shorter amount of time. The time savings depend on what you are working on, but you can potentially have about 75% time savings.

What's my experience with pricing, setup cost, and licensing?

I have very little experience with pricing and getting quotes. The whole VMware thing happened, and everybody is looking at different alternatives. At this point, any competitor is probably a good choice based on the cost.

What other advice do I have?

Everyone should evaluate what their needs are, test out different products, and pick the product that is best for their needs. I know that the Red Hat Enterprise Linux is a very good solid product. One thing I would say is that their support is top-tier, so from that aspect, I would recommend Red Hat.

At this time, I am trying to develop a platform that facilitates developer workflows. We may adopt more of a GitHub mindset and use Red Hat tools, such as OpenShift and Ansible.

We are currently not using containers as much as we would like to. We are working on setting standards. That is going to come down the road. Our workloads right now are mostly virtual machines and monolithic applications built on VMs. We will use them more. We will make more microservices and use pods to contain the applications. We will use more Red Hat tools.

Overall, I would rate Red Hat Enterprise Linux a nine out of ten. There are many things to take into account. From a production perspective, it is a ten out of ten. From the innovation and latest features perspective, it is probably a seven. That is not necessarily a bad thing because that is their unique point. They prioritize stability, but if you want something with your features, you can use Fedora.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2399268 - PeerSpot reviewer
Senior systems engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Our applications and databases run fast and it enables us to do in-place upgrades
Pros and Cons
  • "The feature that I am enjoying right now is the actual LEAP program that they created for the actual in-place upgrades. I am upgrading from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8."
  • "I like the way the operating system works now, and I do not really see any bad functionality with it. The only thing I would say is getting rid of some aspects. That is the one part that a lot of admins probably get annoyed with."

What is our primary use case?

Most of our infrastructure is made up of Linux servers. All of the apps that we have published are running on a Linux system. That is the main functionality.

I am responsible for Ansible for automation, and I am also responsible for our Satellite server, which is for patching and things like that. We use Red Hat Enterprise Linux a lot. We have 80% Red Hat Enterprise Linux and 20% Windows.

How has it helped my organization?

The benefits have been in terms of the speed and how the operating system does not interfere with apps that are running on it. That is the best aspect, at least from a business point of view. Databases run smoother, and so do the applications we have. There is no latency or issues like that.

We have a small number of servers up in the cloud in AWS, and then most of our servers are on-prem. We have a data server. Red Hat Enterprise Linux has made the deployment of servers smoother. We can do that pretty much with the click of a button, especially using AWS's platform.

For security and compliance, we have to be in sync with our security team. We cannot leave anything open. In Ansible, we have set up an actual configuration management playbook where it keeps all of our systems security compliant. It is really cool. Right now, we only have it working on our Dev and QA environments. We have not moved past that because we still have Chef. We are trying to get off of Chef completely. As of now, we are a hybrid. We have Chef and Ansible. Eventually, we will be completely Red Hat Ansible.

When it comes to keeping our organization agile, it is easy to decommission servers. Most of it is on VM, so we can just delete and then rebuild. If we accidentally delete a server, we can always bring it back because of backups and things like that. That is possible because of VMs. We do not have OpenShift, so I cannot say that Red Hat is the one that is keeping us agile.

What is most valuable?

The feature that I am enjoying right now is the actual LEAP program that they created for the actual in-place upgrades. I am upgrading from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8. We are in the process of that, so that is the best functionality right now. It never had that ability in the past. That addition has been an amazing aspect.

What needs improvement?

I am not too sure how it could be better. I have not yet used Red Hat Enterprise Linux 9, so I cannot say if there have been any changes or improvements. Honestly, I cannot see it getting any better. I like the way the operating system works now, and I do not really see any bad functionality with it.

The only thing I would say is getting rid of some aspects. That is the one part that a lot of admins probably get annoyed with. For example, we are now going to DNF from using YUM. At some point, YUM will be taken away completely, but right now, you can use both. There are those minor tweaks, and you just have to roll with the punches. Maybe it is just a better version of what was there prior. DNF is probably used at a simpler level, and it probably does not take up as much configuration and space as YUM. I am not sure exactly why they make those changes, but that is probably the only thing that is kind of annoying.

For how long have I used the solution?

In my current company, we recently switched from CentOS to Red Hat Enterprise Linux. We are also working with CentOS. It has been around three years with this company, but I have been using Red Hat Enterprise Linux a lot longer. I am a Linux admin and I have been using it since 2006 or 2007.

What do I think about the stability of the solution?

It is definitely stable. We never have any issues. Everyone wants to blame the patching or some change in the OS, but it is never that. It is always the other side.

What do I think about the scalability of the solution?

It has a lot of scalability. We have plans to increase its usage. We are in the process of getting off Oracle Linux, which is, again, another version of theirs, but we are going to be converting those over to Red Hat. All of our databases are going to be running on Red Hat.

How are customer service and support?

It is awesome. I just upgraded my Satellite server. I moved from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8 and then also upgraded to Satellite 6.14, which is almost the most recent version. I did that in the last month. Their support was awesome. I worked through what was said in the documentation on how to do the upgrade. I created my own spreadsheet for the upgrade and what I needed to do. I worked with their support. I had a meeting with them to check if it would work and if anything needs to be added or taken away. They worked with us that way. Their support is awesome.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had CentOS. It is still based on Red Hat.

We are just now starting to use Podman. We were using Docker, and we are now moving over to Podman, which is the Red Hat Enterprise Linux-specific version of containers. It has been an easy transition. We do not necessarily work with Podman. Application owners are the ones who want us to install it, and then they utilize it the way they want to.

How was the initial setup?

We have three data centers. We have a data center in the East in Pittsburgh, and then we have one in Arizona. We also have it in the cloud in AWS. Even there, there are two, so we have four data centers.

We do have a few Red Hat Enterprise Linux systems on the cloud. We are not sure if we are going into the cloud completely, but we do have some servers in the cloud. Our cloud provider is AWS. Our main app resides in the cloud. All the data, most of the data servers, and other applications are on prem. 

I was involved in the deployment of Red Hat Enterprise Linux. We were the ones who converted it. It was very simple. Red Hat's technical person gave us the conversion script and tools. We just utilized that conversion script to switch from CentOS.

What about the implementation team?

We did not use a consultant or an integrator. Red Hat gave us the tools, and we did it.

What was our ROI?

I do not know what the impact is financially because I am not in that department. For compliance, it has been helpful. Especially the banks have to be compliant in terms of being patched and things like that. Red Hat has been beneficial.

The biggest return on investment has been the ease. I have been a Linux admin for many years. I have used Solaris, AIX, CentOS, etc. I have always liked Red Hat Enterprise Linux better. It is just a better OS.

What's my experience with pricing, setup cost, and licensing?

I do not know the overall cost, but I know that Red Hat is cheaper than Windows.

Which other solutions did I evaluate?

We did not evaluate any other solution. We were going to Red Hat Enterprise Linux.

What other advice do I have?

We just switched from open source, which was CentOS, to Red Hat. My advice is to stick with Red Hat only because with open source, you do not get the updates at the same time. The updates come later for vulnerabilities and things like that. I would not recommend open source for an organization. If you are at home, you can go ahead and easily use CentOS. It is free, so why not use it? For an organization, Red Hat Enterprise Linux is better.

Currently, we are not using Red Hat Insights the way they are meant to be used. We are planning to do so at some point in the future. Currently, we only use it as a tool to make sure that it keeps track of all of our servers, whether we delete or add servers. Red Hat Insights keeps track of that and lets us know what version it is and things like that, but we do not utilize Red Hat Insights the way they are meant to be. Red Hat Insights provides vulnerability alerts and targeted guidance, but we use Nexpose for vulnerability scanning. 

Red Hat Enterprise Linux has not yet enabled us to centralize development. That is because of the way the company is structured. Everything is fragmented. We have a separate networking team. We have a separate Linux team and we have a separate software team. Getting something done and centralized is pretty much impossible at this point. Any small tweaks are like pulling teeth at this point. I do not know if that is going to change. Hopefully, it will. We are planning on moving to OpenShift. I am hoping that it will make everything more centralized and it will bring the company to a less fragmented spot.

I would rate Red Hat Enterprise Linux a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2197278 - PeerSpot reviewer
Senior Linux Systems Engineer at a healthcare company with 10,001+ employees
Real User
Top 20
Simplifies risk reduction and aids in maintaining compliance with industry standards and regulations
Pros and Cons
  • "The robust networking capabilities offered by Red Hat Enterprise Linux were highly valuable. They have numerous partnerships and dedicated efforts in low-latency technologies, which are particularly beneficial for trading firms. They possess extensive expertise in external tuning and similar aspects."
  • "Having an image that includes all the necessary software and provisioning it so that subsequent updates provide the updated image, would significantly enhance the developer experience. It would be great if teams could make modifications and changes to the image, like rebasing. I think it would be an awesome feature."

How has it helped my organization?

Red Hat Enterprise Linux specifically was a hard requirement for certain software that we wanted to utilize. In fact, purchasing Red Hat’s enterprise version was necessary to run AP. That was the primary objective.

Apart from that, the robust networking capabilities offered by Red Hat Enterprise Linux were highly valuable. They have numerous partnerships and dedicated efforts in low-latency technologies, which are particularly beneficial for trading firms. They possess extensive expertise in external tuning and similar aspects.

What is most valuable?

Overall, the reliability stands out the most for me. While the package selection might be somewhat restricted, it is highly integrated and cohesive.

What needs improvement?

I'm really excited about some of the developments happening in the workstations and the Fedora Silverblue space. There are advancements like rpm-ostree and the OCI container format, which enable deploying RHEL in new ways.

As we have numerous developer workstations, being able to deploy them in an image-based format is highly desirable. This would allow us to use the "toolbox" concept, where developers can choose any desired operating system within the toolbox. Some of our developers also work with Ubuntu and Oracle Linux. Having a consistent developer platform with full pseudo permissions and zero permissions within that container or toolbox would be beneficial.

Additionally, having an image that includes all the necessary software and provisioning it so that subsequent updates provide the updated image, would significantly enhance the developer experience. It would be great if teams could make modifications and changes to the image, like rebasing. I think it would be an awesome feature.

Let me provide an example of why this would be valuable for Red Hat Enterprise Linux Workstation. We recently switched from one security software application to another similar application on our workstations. We had to manually remove the unwanted software and install the new one. It was manageable for servers or edge devices, but for remote devices that are not always on the network or VPN, it became a cumbersome task to reach out to each device and remove and install the software. If we could update an image with the old software removed and the new software installed, and then allow users to update their image, it would simplify the process for everyone. Currently, it's possible with Red Hat Enterprise Linux for Edge, but it would be fantastic if this capability could be extended to Red Hat Enterprise Linux Workstation as well. That's what would be really cool.

For how long have I used the solution?

The company has been using Red Hat Enterprise Linux for a significant period of time. As for myself, it's been around five years or so. I have also contributed to GNOME. About ten years ago, I was one of 12 individuals who wrote documentation for GNOME 3.

I don't think we are leveraging Red Hat Enterprise Linux on the cloud. Since we are primarily involved in trading, our infrastructure is predominantly on-premises, accounting for about 80%. We have our own data centers. While we do have some cloud workloads and our cloud presence is growing, it isn't a major focus in my role. I serve as the lead engineer for 700 developer workstations that run Linux. For parts that use Red Hat Enterprise Linux on the cloud, we are split between different cloud providers, AWS, Azure, and Google Cloud.

For the most part, we are using Red Hat Enterprise Linux 8, which we support alongside Ceph and a bit of AAP. Apart from that, there is still a significant amount of CentOS 7 in use as people are gradually transitioning away from it.

What do I think about the stability of the solution?

The stability is good. I would rate it a nine out of ten.

What do I think about the scalability of the solution?

The scalability is impressive. I would rate it a nine out of ten.

How are customer service and support?

The customer service and support were pretty good. We encountered an issue, and we involved some people for assistance. In retrospect, we should have engaged higher-level support sooner for that specific issue. Support can be challenging when you're dealing with Linux problems, especially in our environment where we have a lot of skilled engineers; it feels like we're already operating beyond the normal troubleshooting space. So having access to escalated help when we need it is valuable. The support fixed our problem.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was complex because we were using a newer version of Red Hat Enterprise Linux for the server team's workloads. Normally, we go with Red Hat Enterprise Linux for hardware, but this time we got a better deal from a different vendor whose IPMI Redfish interface wasn't as advanced as Red Hat Enterprise Linux's. This caused some issues specifically related to deploying the newer version. However, once we managed to overcome most of those challenges, the use of Ansible for OS deployment became more straightforward.

What about the implementation team?

For the OS component, we worked directly with Red Hat. However, we utilized a company called Bits, based in Elk Grove, Illinois, to handle the hardware provisioning and setup.

What was our ROI?

We've seen an ROI. For instance, we were able to run a storage workload on one cluster that had an immense capacity. I calculated it to be the equivalent of either 16,000 iPads or 64,000 iPads. It was a significant amount. This capability is beneficial for us as we deal with a lot of trading data. We can perform analytics and machine learning workloads on it, which aids in compliance and enables traders to make more informed trades. It's a win-win situation.

The compliance aspect ensures that we stay out of trouble, and the machine learning capabilities help traders make better trades, which ultimately contributes to our success. I'm glad that they make money. It's wonderful.

What's my experience with pricing, setup cost, and licensing?

Red Hat is making efforts to simplify the SKU system, which is a positive development. It's beneficial to have the flexibility to allocate a certain budget to explore different licenses within the Red Hat ecosystem. We can try out products and decide if they meet our needs. If they don't, we can decommission the corresponding SKU. I have noticed that we have some Red Hat entitlements that we are not currently utilizing, so having granularity in the SKU structure would be an advantage.

Which other solutions did I evaluate?

For our specific use cases, certain products like SAP, AAP, and OpenShift require Red Hat Enterprise Linux. That played a significant role in our decision.

What other advice do I have?

Red Hat Enterprise Linux’s built-in security features, in terms of simplifying risk reduction and maintaining compliance, are an area where I've observed some of the developments with Satellite and Red Hat Insights. But since we have different operating systems, such as Windows, Mac, Linux, and a mix of server and desktop environments, I'm not sure if Satellite or Insights can integrate seamlessly with all these platforms. Currently, we use a different product to assess our CVE vulnerabilities across hosts, including phones and other devices. I do find the discussions about software supply chain security intriguing. Focusing on that aspect seems really promising.

The portability of applications and containers, specifically for those already built on Red Hat Enterprise Linux, seems pretty good. Red Hat offers UBI images that are freely available without the need for licensing. Red Hat Enterprise Linux and container platforms provide a solid setup for portability.

Overall, I would rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
RETEE ADAK - PeerSpot reviewer
Senior Associate - Projects at a consultancy with 10,001+ employees
Real User
Top 20
We see immediate benefits; it is stable and has a sound support system
Pros and Cons
  • "From an administrative perspective, the cloud platform is the best because we don't have to wait long."
  • "Using Red Hat Enterprise Linux on the cloud can become costly over the long term."

What is our primary use case?

I work on SAP HANA, which is on Red Hat Enterprise Linux.

How has it helped my organization?

Red Hat Enterprise Linux has a good support portal that I rely on.

The system rules are helpful for segregation of duties, as they provide us with more feasible access to the system, allowing us to register it accordingly.

We immediately see the benefits of Red Hat Enterprise Linux.

What is most valuable?

From an administrative perspective, the cloud platform is the best because we don't have to wait long. It's a portal, so we can access whatever we want through it, whether the Azure portal or the AWS portal; we click, and it'll purchase it for us. Some deployments take 30 to 40 minutes. But in most cases, especially for small services, it's just a few seconds to three minutes. From a business perspective, the pay-as-you-go concept is where we only pay for what we use. So those are the two things I like most about the cloud version of Red Hat Enterprise Linux.

What needs improvement?

Using Red Hat Enterprise Linux on the cloud can become costly over the long term.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for six years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux on the cloud is stable with a 99.9 percent uptime. Regional redundancies are used to ensure data accessibility.

How was the initial setup?

The initial deployment was a little challenging until I became familiar with the solution through the portal. We did encounter a handshaking issue with Azure that required submitting a ticket to Microsoft, but otherwise, the process went smoothly. A team of four were involved in the deployment.

What about the implementation team?

The implementation was completed in-house.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

We have to apply patches weekly, monthly, or quarterly, depending on their purpose.

We had no concerns about using Red Hat Enterprise Linux in the cloud because both AWS and Azure supported it, and they provided support if needed.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Juliano Raymundo Dos Santos - PeerSpot reviewer
Senior Infrastructure Engineer at Ilha Service
Real User
Top 10
Instrumental in achieving certifications for security standards
Pros and Cons
  • "Release updates are the most valued feature because Red Hat's rigorously tested release update pipeline sets it apart from other distributions."
  • "Red Hat, known for its secure distribution, sometimes delays critical security patches for certain packages compared to other Linux communities like AlmaLinux or Rocky Linux."

What is our primary use case?

I use Red Hat in data routines for web, database, and container servers. Right now, I'm using three primary use cases.

How has it helped my organization?

Red Hat offers compliance consulting services. If we purchase hardware from companies like HP, Dell, or IBM, which also partner with Red Hat, they often guarantee compliance for their hardware. This compliance can extend to security regulations imposed by certain countries or governments, such as those based on NIST or CSSP standards. Red Hat's focus on compliance seems to center primarily around these hardware-related aspects and associated security requirements.

Red Hat's knowledge base requires an active subscription for full access, but developers can utilize a free, annually renewable option. With an activated developer subscription, users gain access to forums, documentation, the latest news, vulnerability reports, and other resources related to Red Hat Enterprise Linux and its associated packages. The knowledge base is now well-documented, and the active community quickly responds to forum inquiries, often within a few hours.

Leap is a feature designed by Red Hat to migrate its operating systems between versions. Introduced to address the end-of-life issue for distributions like CentOS seven, eight, and RHEL seven, eight, Leap allows users to upgrade from RHEL seven to eight, RHEL eight to nine, CentOS seven to eight, and CentOS eight to nine. However, Leap is specifically designed for Red Hat and works optimally only on Red Hat seven, eight, and nine. It does not function as intended on CentOS, Fedora, Oracle Linux, or other community distributions. Red Hat Insights is a complementary tool that provides valuable information to subscription holders about their licensed servers, including package installations, subscription validation, detected bugs, and vulnerabilities. It also offers alerts about new vulnerabilities and patches and facilitates license management and environment oversight.

I've used Convert2RHEL, a tool that simplifies transitioning from CentOS-based distributions like Leap to Red Hat Enterprise Linux. It supports converting only CentOS to RHEL by replacing binaries and installing Red Hat logos. Underlying Ansible scripts entirely handle this process. While I've had success with it, occasional minor issues arise but are easily resolved.

I have experienced minimal downtime while using RHEL. Some of our RHEL systems have operated uninterrupted for over 600 days. The only necessary reboots occur when applying kernel updates. Overall, RHEL has demonstrated reliable and resilient uptime and security.

Due to its built-in compliance features, RHEL is instrumental in achieving certifications for security standards. The system incorporates policies that align with regulations for governance and public institutions. When installing Red Hat Enterprise Linux in the cloud or on-premises, users must implement security policies that activate specific plugins and APIs to maintain compliance. Given its comprehensive coverage of contemporary compliance standards, Red Hat is the most valuable distribution.

What is most valuable?

Release updates are the most valued feature because Red Hat's rigorously tested release update pipeline sets it apart from other distributions. While many options are available, none match Red Hat's commitment to thorough package testing. Packages are initially delivered to Fedora, Red Hat's community distribution, for testing and validation. Proven packages then transition to CentOS, and after six months, the most stable and reliable packages are incorporated into the new Red Hat release. This well-defined pipeline ensures that Red Hat packages are stable and long-lasting. However, not all packages released in Fedora make it to Red Hat; some experimental or community-driven packages may not meet enterprise standards. Fedora serves as a testing ground, while Red Hat focuses on delivering a stable operational system.

What needs improvement?

Red Hat, known for its secure distribution, sometimes delays critical security patches for certain packages compared to other Linux communities like AlmaLinux or Rocky Linux. For instance, AlmaLinux addressed recent vulnerabilities in the SSH package within days, while Red Hat took over a week to release a patch. While Red Hat's rigorous testing ensures high-quality patches, the delay in releasing them can pose security risks.

Red Hat Enterprise Linux is a highly regarded but expensive distribution known for its top-notch software. This high cost often precludes smaller companies from adopting it. There is potential to make Red Hat Enterprise Linux more accessible to a wider range of businesses by lowering the price.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

I previously encountered instability with an assistant. While using a non-Red Hat graphical interface, KDE, I experienced a system crash following a kernel update. This desktop environment proved incompatible with the new kernel. Conversely, servers utilizing only the command line never suffered crashes or downtime. I've observed the opposite trend in my Red Hat infrastructure, demonstrating exceptional resilience. For instance, during a complete data center outage two or three years ago, Red Hat systems recovered within minutes, while Ubuntu servers required significant maintenance. This suggests that Red Hat offers greater stability and reliability in our environment.

What do I think about the scalability of the solution?

Specific features such as path movement and load balancing must be enabled when running routes within a cluster. Pre-installed software simplifies the process for system administrators to implement smart clusters and scale servers. Among various distributions, Red Hat is considered the most proficient in these areas, excelling in scalability and cluster server management.

How was the initial setup?

The deployment was challenging, not because of Red Enterprise Linux itself but because the application runs within this distribution. Certain legacy software required manual installation on this new system, which complicated the migration process. However, the operating system itself is straightforward and plug-and-play. The difficulties arose from configuring the necessary applications within the distribution. I've had no issues working with or migrating to this distribution.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is only affordable for large organizations.

Which other solutions did I evaluate?

If I had to choose alternatives to RHEL, I would consider Oracle Linux and AlmaLinux. Oracle Linux is an enterprise distribution based on Red Hat, offering binary compatibility, meaning applications built for Red Hat Linux will run identically on Oracle Linux. It is an enterprise-grade product without the associated costs, as the distribution itself is free, with charges only for optional support. While I believe AlmaLinux is more resilient and reliable than RockyLinux, my preferred alternatives would be Oracle Linux first, followed by AlmaLinux.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

Cockpit is a technology offering a web-based console for server management. This web console can also perform any action achievable through the command line interface. However, I do not recommend it due to the inherent security risks of running a web server, especially when managing another web server. This introduces additional vulnerabilities and necessitates increased patching efforts. My preference is to maintain a minimalist system that runs only essential services. While Cockpit might be suitable for junior system administrators in the RHEL environment, as a senior administrator, I exclusively utilize the CLI, both on-premises via SSH and in cloud environments. I would only consider implementing Cockpit if we have junior staff and are willing to implement robust security measures such as firewalls, access control lists, and other protective strategies.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Great interview!

Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.