We're using the product to test operating system stability and verify that it runs on the hardware that Trenton Systems produces. If it passes testing, it becomes a validated operating system that we can sell for the server. We plan to offer Red Hat in the coming months to anyone purchasing systems from our company.
Test Engineer at Trenton Systems
A stable and secure solution that reduces risk and maintains compliance
Pros and Cons
- "The solution’s security feature is the most valuable feature for my company."
- "The product should be made more accessible to someone who isn't experienced with Linux."
What is our primary use case?
What is most valuable?
The solution’s security feature is the most valuable feature for my company. We offer OS to military or government agencies. For these sectors, security becomes one of the highest priorities, especially the ability to wipe everything out if anything becomes compromised. Red Hat does a great job at that.
What needs improvement?
The product should be made more accessible to someone who isn't experienced with Linux.
For how long have I used the solution?
I have been using the solution for four to five months.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is very stable. Compared to many other OSs we test for our company, Red Hat Enterprise Linux has not crashed out on me or given me any problems. Anytime something goes wrong, after some research, I find that it's going wrong because I'm doing it wrong, not because the OS is fighting me in any way.
How are customer service and support?
I haven't used support where I'm emailing or speaking to someone directly, but I've used a lot of the online support just by looking at different user guides, health guides, and things like that. Everything is really well documented.
Sometimes there are posts about similar issues but with different remediation based on different circumstances. You might have the answer open in a tab, but you've got nine tabs open to find the right answer.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Ubuntu, CentOS, openSUSE, and Mint. Red Hat Enterprise Linux definitely has an edge in security and the ability to control what the user at the end stage is doing. However, it is difficult to learn.
What's my experience with pricing, setup cost, and licensing?
The licensing makes perfect sense for the number of features you get with the operating system.
What other advice do I have?
We test Red Hat Enterprise Linux 9, the latest version. We do backtesting for versions 7 and 8 as well. The product is very secure. It took me a while to wrap my head around the whole Subscription Manager system and understand how that worked. Even at a base level, it provides a much higher level of security and the ability to take remediation steps if things go wrong. You can shut the whole system down and bring it back from the ground up.
From the keynote, it looks like steps are already being taken to make the solution more accessible to any regular user.
The product does a really fantastic job of reducing the overall risk to the user. If a user is doing something they’re not supposed to be doing, it's very easy for the system administrator to walk them out of doing it. As for maintaining compliance, if a user is only meant to have specific packs and is only meant to perform specific tasks, it's very, very easy to lock it into only being able to do that one specific thing.
Most people in IT enjoy a little learning. Everything I've done so far with Red Hat has been installing, setting up the account, getting everything registered, and then worrying about testing to validate. It is difficult to start with, but the more you learn about it, the easier it gets. The more I use it, the more capabilities I find within the system.
Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Principal Systems Administrator at a healthcare company with 1,001-5,000 employees
A reliable solution with excellent support
Pros and Cons
- "The most valuable feature is the reliability of Red Hat's support."
- "Red Hat Enterprise Linux analytics are cryptic."
What is our primary use case?
I am an administrator for Red Hat Enterprise Linux. We use Red Hat Enterprise Linux in a hybrid environment running off of on-prem servers and also AWS.
I use Red Hat Enterprise Linux for a variety of purposes. For example, we use it in cloud control systems at our factories. We also use it for test systems, data acquisition, databases, and web services.
How has it helped my organization?
The biggest problem we were trying to solve by implementing Red Hat Enterprise Linux was scalability. I have found that since implementing Red Hat Enterprise Linux, we get a lot more value for our money from our hardware. Red Hat Enterprise Linux has also increased our utilization of Windows as a solution.
I am not the one who moves workflows between the cloud and our data center using Red Hat Enterprise Linux. However, we have tested it and I believe it is seamless. It just works. This is one of our disaster recovery methods. We will have images, and we use Veeam for this. Veeam actually takes the image we have and moves it to the cloud. We then fired it up and did not have any problems.
What is most valuable?
The most valuable feature is the reliability of Red Hat's support.
What needs improvement?
Red Hat Enterprise Linux analytics are cryptic. While it is user-friendly, it is also very picky about who it takes for a user. It is rock solid, but it can be difficult to find things in there. Google is probably the best way to find information, but solving a problem can be difficult if we don't know what flags or permissions we need. We need more transparency or ease of use.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for almost twelve years.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable.
How are customer service and support?
I can always get a hold of someone when I call, and they always resolve my issue. I only have to call them once or twice a year, because things just work.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Fedora and Oracle Linux. I have some systems that run CentOS.
Our organization requires us to use different solutions. We have had instances where products were developed on Oracle Linux. These products are medical, and switching to a different platform is not a simple task. I am encouraging the organization to switch everything to Red Hat Enterprise Linux because, although Oracle Linux is a fine platform, it is eight months behind Red Hat Enterprise Linux.
The main benefit of CentOS is its cost. Both systems are reliable, but Red Hat Enterprise Linux has a major advantage: Red Hat support. With Red Hat support, we have access to top-level Linux experts. If we need help with anything related to Linux, we can call Red Hat and they will connect us with an expert who can help us.
How was the initial setup?
The first time I deployed Red Hat Enterprise Linux, I was swapping floppies. It has gotten a lot easier since then. The deployment process is straightforward. I usually map an ISO, and then check a bunch of boxes and let it run. I can have a server up and running in about fifteen minutes. After validating the system and installing the necessary software, I can deliver it to the end user in an hour. I know that if I automate the process, I could probably reduce the time to six minutes.
What other advice do I have?
I give Red Hat Enterprise Linux a nine out of ten because there is always room to grow.
Someone looking at an open source, cloud-based Linux OS instead of Red Hat Enterprise Linux should consider what is being used in their customer base. If they are putting something up there as a proof of concept, then dabbling in open source is fine. However, if they have customers relying on them and they want minimal downtime, then they need Red Hat Enterprise Linux.
The knowledge base can be a bit cryptic at times. We can go in there and read the same information that's in the documentation, but sometimes it's not clear enough. So I'll often go to a half dozen other websites that tend to give us examples and other helpful information. The knowledge base is a good place to start, but it's not the end-all-be-all.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
VAS Regional Project Manager at a comms service provider with 1,001-5,000 employees
Provides valuable security insight, is extremely stable, and is easy to deploy
Pros and Cons
- "The most valuable feature is the security insight and the internal firewall, which are common in all the machine tests that we use a lot."
- "As a developer, I would like to have access to this software so that I can install the tools that I need."
What is our primary use case?
We use Red Hat Enterprise Linux as the operating system for our databases and application servers. We also use Red Hat Enterprise Linux to create some of our applications, such as the Online Challenge system. I work for a telecommunications company, and we have a few other operating systems in use, such as Unix and AIX, but Red Hat Enterprise Linux is our primary operating system.
We deploy Red Hat Enterprise Linux on-premises and in the cloud. For the cloud, we use Azure and Huawei.
How has it helped my organization?
We work with virtual servers, so we have the image ready to deploy. It's great because the patch is always updated and we have no problems.
Red Hat Insights has helped us avoid emergencies in unpatched systems by identifying bugs so that we can fix them.
Red Hat Insights provides us with vulnerability alerts and targeted guidance, which helps prevent downtime and increases our uptime to 99 percent.
What is most valuable?
The most valuable feature is the security insight and the internal firewall, which are common in all the machine tests that we use a lot. The terminal framework and security are all Linux.
What needs improvement?
I believe this is because we don't have access to package management software. As a developer, I would like to have access to this software so that I can install the tools that I need. Currently, we are restricted to installing software only with permission from the system administrator. This is time-consuming and inefficient, as we have to follow a process to request permission. I believe that having access to package management software would improve our productivity and efficiency.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for eleven years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is extremely stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux's scalability is good because of virtualization. With virtualization, we can request more space or memory processing without having to make any changes to our system. This makes the process of scaling up or down very straightforward.
How are customer service and support?
The technical support is great but nothing is perfect.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Ubuntu Linux and SUSE Linux Enterprise. I switched to Red Hat Enterprise Linux because it has better support. I haven't tried the others, but Red Hat looks like it has better support. However, Ubuntu is more compatible with desktop development, making it more user-friendly.
How was the initial setup?
As a developer, I find the initial setup to be easy. Deployment takes a few hours, but I understand the server, so it is not a problem. I do not actually do the deployment; the infrastructure team handles that. They made the process easier and faster, and on average, deployment now takes around four to six hours.
What's my experience with pricing, setup cost, and licensing?
We purchased our license from ITM, our local provider.
What other advice do I have?
I give Red Hat Enterprise Linux a nine out of ten.
I make the applications compatible with the cloud so we can migrate the data.
The knowledge base offered by Red Hat Enterprise Linux is good, but I don't use it much because the infrastructure team manages issues with the OS. I only check the documentation when an application is not working as expected.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at CITS - Centro Internacional de Tecnologia de Software
Provides robust support and simplifies risk management with excellent customer service
Pros and Cons
- "Customer support for Red Hat Enterprise Linux (RHEL) is rated as a ten out of ten."
- "The performance of Red Hat Enterprise Linux (RHEL) could be improved, especially under high load scenarios or when running applications involving AI."
What is our primary use case?
In my latest job, I was working with microservices where the decision was made to use Red Hat Enterprise Linux (RHEL) for its core functionalities. I played a role in setting up the OS and was responsible for the initial installation, defining pods, and network configurations.
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) offered robust support and stability, providing full alignment with manufacturing hardware which ensured the drivers and other infrastructure were highly compatible.
What is most valuable?
The support and escalation process for Red Hat Enterprise Linux (RHEL) is excellent. It offers more stability compared to other distributions like SUSE. Red Hat's compatibility with manufacturing hardware ensures smooth operation. Their knowledge base is particularly useful for troubleshooting and training, and their built-in security and compliance features simplify risk reduction. It is a mature and improved platform for corporate functionalities.
What needs improvement?
The performance of Red Hat Enterprise Linux (RHEL) could be improved, especially under high load scenarios or when running applications involving AI. Providing support for AI in the knowledge base could be beneficial.
What was my experience with deployment of the solution?
There were no issues. Detailed initial setup and training prepared us adequately.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) is known for its decreased downtime and stable performance.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) allows for disaster recovery planning across different states to ensure synchronized performance.
How are customer service and support?
Customer support for Red Hat Enterprise Linux (RHEL) is rated as a ten out of ten. From the beginning, their support has been excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was smoothly conducted. The feedback received indicated that the installation was seamless and without interruptions.
What about the implementation team?
I was responsible for the initial configuration and setup of Red Hat Enterprise Linux (RHEL), working closely with other teams.
What's my experience with pricing, setup cost, and licensing?
Though a bit expensive compared to competitors, Red Hat Enterprise Linux (RHEL) is still recommended because it works effectively and delivers value for its pricing.
Which other solutions did I evaluate?
The differences between Red Hat and SUSE, or Red Hat and Ubuntu, are that Red Hat is more mature and has better corporate-oriented functionalities.
What other advice do I have?
I rate Red Hat Enterprise Linux (RHEL) overall as a ten since it provides the necessary resources and support.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Apr 3, 2025
Flag as inappropriateDevOps at a government with 201-500 employees
The system's stability has eliminated any noticeable security issues
Pros and Cons
- "Red Hat Enterprise Linux is a stable and supported platform with valuable built-in security features that help reduce risk and maintain compliance."
- "Red Hat Enterprise Linux has enabled us to achieve security standards certification, which has allowed us to maintain business operations without interruption."
- "While their documentation is helpful, it can be frustrating to be referred to it instead of receiving direct assistance from a support representative."
- "The cost of Red Hat Enterprise Linux is a bit high. Red Hat Enterprise Linux's support could be improved by offering human support in addition to their documentation."
What is our primary use case?
We use Red Hat Enterprise Linux primarily for our entire group because most of our applications are based on Linux.
How has it helped my organization?
Red Hat Enterprise Linux has robust built-in security features.
It has an extensive knowledge base.
We used to patch our systems manually, and now we use Red Hat Satellite to manage the patching of our systems.
Red Hat Enterprise Linux provides a good way to manage our OS.
It has enhanced both our uptime and security. The system's stability has eliminated any noticeable security issues.
Red Hat Enterprise Linux has enabled us to achieve security standards certification, which has allowed us to maintain business operations without interruption.
What is most valuable?
Red Hat Enterprise Linux is a stable and supported platform with valuable built-in security features that help reduce risk and maintain compliance.
What needs improvement?
The cost of Red Hat Enterprise Linux is a bit high.
Red Hat Enterprise Linux's support could be improved by offering human support in addition to their documentation. While their documentation is helpful, it can be frustrating to be referred to it instead of receiving direct assistance from a support representative.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for two years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable overall.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable.
How are customer service and support?
Red Hat's support is generally good, but their response time and overall competence could be improved. Occasionally, we are referred to their documents when requesting assistance, which can be frustrating.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux has a yearly subscription cost for the licensing that includes maintenance and support.
Which other solutions did I evaluate?
We evaluated Microsoft Windows Server, Ubuntu Server, and Red Hat Enterprise Linux before ultimately choosing Red Hat Enterprise Linux.
What other advice do I have?
I would rate Red Hat Enterprise Linux nine out of ten.
I recommend Red Hat Enterprise Linux for its support and stability.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 24, 2024
Flag as inappropriateTeam lead infrastructure architecture at EUIPO - European Union Intellectual Property Office
Enables us to configure a cluster for high availability and protect our data
Pros and Cons
- "The support for OpenShift and CoreOS is valuable, as we frequently use support services and rely heavily on Red Hat support for assistance."
- "When we started using RHEL, it was a struggle to install CoreOS because we were used to using a Satellite server with Red Hat. The people in charge of setting up OpenShift and installing RHEL on the nodes had a hard time. I don't know why, but I think it was because the OpenShift cluster included VMs and bare metal machines."
What is our primary use case?
We use Red Hat Enterprise Linux (RHEL) to run applications and databases related to the European Parliament's business. For example, we use SAP for financial operations. It's not my domain, but I know the leadership plans to implement AI workloads. We translate every document into 27 languages manually, but we plan to use AI and machine language translation.
How has it helped my organization?
Using a Red Hat Enterprise Linux Cluster in the SAP environments gives us high availability and disaster recovery, so our data is safe. I think it's a geo-cluster for the whole SAP environment. Whenever something happens, it almost automatically shifts to the other.
What is most valuable?
The support for OpenShift and CoreOS is valuable, as we frequently use support services and rely heavily on Red Hat support for assistance.
What needs improvement?
When we started using Red Hat Enterprise Linux, it was a struggle to install CoreOS because we were used to using a Satellite server with Red Hat. The people in charge of setting up OpenShift and installing Red Hat Enterprise Linux on the nodes had a hard time. I don't know why, but I think it was because the OpenShift cluster included VMs and bare metal machines.
For how long have I used the solution?
I joined the European Parliament in 2012, and we have been using Red Hat Enterprise Linux for 12 years.
What do I think about the stability of the solution?
We do not have any issues with its performance. The system functions well.
What do I think about the scalability of the solution?
Scaling the operating system is transparent. We work with VMware, so whenever there is a need for more RAM and memory, the process is seamless to the customer.
How are customer service and support?
I rate Red Hat support eight out of 10. Customer service and support are excellent. Support is available depending on the priority and the support package. I am happy with the service. However, navigating through documentation can be challenging.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We started with Mini Solaris and gradually migrated to Red Hat Enterprise Linux.
How was the initial setup?
Initially, setting up OpenShift and the installation was somewhat complicated, especially when dealing with bare metal machines.
What was our ROI?
As a nonprofit business, we do not focus on return on investment in monetary terms. However, a big community makes it easy to gather opinions and help from outside sources, which is a return on investment.
Which other solutions did I evaluate?
We compared Red Hat Enterprise Linux and SUSE. While SUSE is generally the preferred Linux distro for SAP, we chose Red Hat Enterprise Linux because we had more in-house knowledge of the platform and better support.
What other advice do I have?
I rate Red Hat Enterprise Linux eight out of 10. I used to be an AIX system admin, and I still prefer that operating system. I would recommend considering Red Hat's benefits, such as support. I used to work in IBM support, and Red Hat has a significant advantage in this realm. Also, many corporations merge firms and combine workforces, and RHEL can adapt to these changes.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
Flag as inappropriateSenior Solution Designer at a comms service provider with 1,001-5,000 employees
Regular security patches and support enhance application focus
Pros and Cons
- "Red Hat Enterprise Linux is an enterprise-grade solution where we receive regular security patches and proper support."
- "Red Hat Enterprise Linux was not used for containerization due to its mutable nature, unlike CoreOS, a lightweight and immutable Red Hat Enterprise Linux variant designed explicitly for containerization and optimized for running authorization."
What is our primary use case?
Most of our tech applications are based on Red Hat Enterprise Linux.
We chose Red Hat Enterprise Linux for most of our workloads and applications because it is an enterprise-grade operating system with regular security patches, reliable support, and a guarantee against hacking. Using a different OS would leave us vulnerable to security risks and complicate upgrades.
Currently, 70 percent of our Red Hat Enterprise Linux environment is deployed on-premises, while the remaining 30 percent resides in the cloud.
How has it helped my organization?
We utilize Ansible to automate the deployment of numerous Red Hat Enterprise Linux modules. This centralized approach, managed by a single Ansible engine, streamlines our development process.
Red Hat Enterprise Linux performs well for our business critical applications.
Red Hat Enterprise Linux's built-in security features satisfy our security requirements.
Red Hat mitigates risk by rapidly releasing patches for identified vulnerabilities, which is crucial for mission-critical applications.
It offers stability that enhances business continuity, simplifying upgrades, even for minor releases. Its compatibility with OpenSCAP, which provides profiles for various compliance benchmarks, streamlines compliance testing.
Red Hat Enterprise Linux provides regular security patches and proper support, allowing me to focus more on application management than worrying about the operating system.
It helped us avoid emergencies caused by security issues. The CVE reporting and knowledge base are valuable resources.
Red Hat Insights provides the tools for proactive environment management by identifying potential vulnerabilities, such as CVEs before they become a problem. This allows for advanced knowledge of system vulnerabilities and provides specific remediation guidance, which is more efficient than relying on regular scans.
Red Hat Enterprise Linux has helped reduce our total cost of ownership.
What is most valuable?
Red Hat Enterprise Linux is an enterprise-grade solution where we receive regular security patches and proper support.
What needs improvement?
Red Hat Enterprise Linux was not used for containerization due to its mutable nature, unlike CoreOS, a lightweight and immutable Red Hat Enterprise Linux variant designed explicitly for containerization and optimized for running authorization.
I am testing AI workloads, and I'm not sure if Red Hat Enterprise Linux is fully equipped. It might not accommodate AI workloads as effectively as needed.
Some Red Hat applications, such as Ansible for automation, are considerably more expensive than the average open-source solution.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 16 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable, and I have not encountered issues compared to other applications.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable.
How are customer service and support?
Red Hat's stability has meant I haven't needed their support for years, but when I did contact them previously, their response was quite fast. While their support for OpenShift is acceptable, I do have some concerns about it.
How would you rate customer service and support?
Positive
What was our ROI?
A stable OS allows me to focus more on applications, lowering the cost of managing the infrastructure.
What's my experience with pricing, setup cost, and licensing?
Red Hat is stable, and we always opt for the lower-tier subscription, which is affordable. It doesn't have unexpected issues that require a premium subscription.
What other advice do I have?
I would rate Red Hat Enterprise Linux nine out of ten.
It is important to assess the risk and use case before choosing a third-party Linux OS. For mission-critical applications, Red Hat Enterprise Linux provides insights and rich features like the patching cycle.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
Flag as inappropriateTechnical landscape owner for databases at ASML
Reliable support, high availability, and cost-effectiveness make it a great product
Pros and Cons
- "The high availability capability and the support functions we get from Red Hat Enterprise Linux are among the most valuable features."
- "One area for improvement could be moving towards a more agile DevOps way of working. Other technologies out there have enabled agile and DevOps practices, and this is something Red Hat Enterprise Linux could focus on."
What is our primary use case?
We have a multitude of use cases for Red Hat Enterprise Linux within our organization. We have machines running this operating system, and in our landscape, we also have combined database services.
We are currently using it on-premises but have a roadmap towards a hybrid cloud solution. Because of the way our business operates, it is something that we utilize only on-prem currently.
How has it helped my organization?
They are a technology enabler for us. It is a part of one of the core functions in the organization, where the operating system supports running various services, not just on devices but also SQL-based services and applications. They are definitely a technology-enabling organization for us.
We have the ability to manage all of our infrastructures in one area. The support is also there. We utilize it in our organization due to the fact that it is very good.
The regular updates and fixes from them for vulnerabilities help with risk reduction. To maintain compliance, we have a relationship with the vendor. They assist us in making sure that we have all our vulnerabilities covered. From a business continuity perspective, we make sure that we use the technology to its best capability.
Red Hat Insights provides vulnerability alerts and targeted guidance. It definitely minimizes your downtime. You have more proactive monitoring than reactive monitoring. A lot of the tools out there only give you the capability to handle something that has already happened. This is something that enables you to be more proactive and do your patch management for security vulnerabilities and so forth.
What is most valuable?
The high availability capability and the support functions we get from Red Hat Enterprise Linux are among the most valuable features.
Also, Red Hat Insights is a key feature. You have a central view of all of the infrastructure in the organization. It is definitely something that other organizations need to invest in. It also streamlines things. You have the capability to have reporting, insights, and other things within one space.
What needs improvement?
One area for improvement could be moving towards a more agile DevOps way of working. Other technologies out there have enabled agile and DevOps practices, and this is something Red Hat Enterprise Linux could focus on.
For how long have I used the solution?
Our organization has been using Red Hat Enterprise Linux for quite a few years. Following LCM, we always stay up to date with the current version.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is definitely stable.
What do I think about the scalability of the solution?
It definitely has scalability from an up-and-side perspective.
How are customer service and support?
Customer service and support are very good. We can always rely on them to assist when we run into issues. I would rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have multiple operating systems in our landscape, but Red Hat is most likely the leader as an open-source solution. The choice of a solution comes down to fit for purpose. Red Hat Enterprise Linux fits our purpose.
What was our ROI?
The biggest return on investment is reliable support, as we can always rely on them to assist with any issues.
In terms of total cost of ownership, it is definitely something for which you have to work with the vendor and ensure that you have a cost-effective solution in place.
What's my experience with pricing, setup cost, and licensing?
I work closely with the licensing department in determining licensing costs and requirements. Pricing is something that needs to be worked out with the vendor. The more you have, the less you pay. That is the model nowadays in IT, but it is very cost-effective. You get what you pay for.
What other advice do I have?
When choosing a solution, it is crucial to ensure it is fit for purpose. There is a reason why you pay for support. At the end of the day, it comes down to the support that you get from the vendor.
We do not utilize the containerization part, but definitely, in the future, we will move to a hybrid way of working. Everyone is moving to more of a hybrid cloud solution these days rather than having it only in the cloud or on-prem. Red Hat Enterprise Linux supports working in a hybrid environment. It is definitely an enabler.
I would rate Red Hat Enterprise Linux a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
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