The company that I worked for that employed RHEL was a PACS (Picture Archiving and Communication System - think of an image repository for x-ray, CAT scan, MRI, etc., that allowed radiologists to read the images and report on their findings). Our software was a FDA-certified medical "device," based on an open-source DICOM toolkit. We had a custom repository that served up our packages. We needed a stable, supported version of Linux since we would have to get FDA certification for each major version upgrade.
Sales Engineer at a tech services company with 11-50 employees
Provides a stable version of Linux with enterprise support
Pros and Cons
- "Enterprise support is available for our customers."
How has it helped my organization?
What is most valuable?
Enterprise support is available for our customers. Pre-RHEL, I used Red Hat desktop for personal PC.
What needs improvement?
Support.
What do I think about the stability of the solution?
Rarely were there stability issues. We regularly had servers running for three years without reboot.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
February 2025
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What do I think about the scalability of the solution?
Yes, there were scalability issues, but I blame that more on my employer than on Red Hat.
How are customer service and support?
Support seemed to be great for day-to-day issues that our customers would experience (the customer would engage Red Hat support and escalate to me if there was no resolution). I only had to engage support once for an escalated issue and their support team tried to pass the blame onto our Hypervisor vendor, when it was indeed an issue with a Red Hat package.
Which solution did I use previously and why did I switch?
I have used lots of flavors of Linux going back to 1995. Enterprise support was the reason Red Hat was selected.
How was the initial setup?
Easy. Used Kickstart to automate installation and post install config.
What's my experience with pricing, setup cost, and licensing?
I was an engineer, never discussed pricing.
Which other solutions did I evaluate?
CentOS, Slack, Ubuntu, Arch, LFS.
What other advice do I have?
My advice: Kickstart is your friend.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Engineer at a tech services company with 1,001-5,000 employees
A stable and easy-to-use product that is much simpler than other tools
Pros and Cons
- "The product is easy to use."
- "The solution should provide demos so that users can learn to use it and improve their environments."
What is our primary use case?
We use the product to use the virtual servers.
What is most valuable?
Compared to Windows, the solution is much simpler. The product is easy to use.
What needs improvement?
The solution should provide demos so that users can learn to use it and improve their environments.
For how long have I used the solution?
I have been using the solution for three to four years.
What do I think about the stability of the solution?
I have no complaints about the stability. It is good.
What do I think about the scalability of the solution?
I have no complaints about the scalability.
What other advice do I have?
We use the on-premises solution because we work for the government. We cannot use the cloud version because we have to maintain confidentiality. We are using versions six, seven, and eight. We also use Windows in our organization. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
February 2025
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839,255 professionals have used our research since 2012.
Growth Incubation Leader, Poland and Baltics at IBM
Open architecture allows for accelerated growth while secure repositories guarantee stability
Pros and Cons
- "Open architecture allows for accelerated growth while secure repositories guarantee stability."
- "Workstations: More applications for graphics."
- "Servers: More applications for monitoring (e.g., nmon)."
What is our primary use case?
Business: workstation and server.
How has it helped my organization?
Open architecture allows for accelerated growth while secure repositories guarantee stability.
What is most valuable?
- Multipath
- Yum
- LVM
- Selinux
What needs improvement?
Workstations: More applications for graphics.
Servers: More applications for monitoring (e.g., nmon).
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech services company with 10,001+ employees
Open source stable Linux OS
What is most valuable?
Stable Linux OS. The stability of the OS is very important for the computer system. Unstable means you never know when it will crash or fail while your valuable data and business applications are running.
How has it helped my organization?
It's an open source solution.
What needs improvement?
Many areas in version 5 are obsolete such as filesystem ext2, ext3, while the new versions (v.6, 7) support ext4, Btrfs, ZFS, etc.
For how long have I used the solution?
10 years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
No technical support.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
No.
What's my experience with pricing, setup cost, and licensing?
No more support and licensing.
Which other solutions did I evaluate?
No.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Engineer at a tech services company with 10,001+ employees
Supporting OS software with built-in security and encryption that is easy to use and setup
Pros and Cons
- "The security, ongoing support, and ease of taking a system and getting authorization from a government agency have helped the way our organization functions."
- "The cost of this solution could be improved."
What is our primary use case?
We use this solution as our operating system.
How has it helped my organization?
The security, ongoing support, and ease of taking a system and getting authorization from a government agency have helped the way our organization functions.
The built-in security features support certain security standards such as encryption. It is simpler to meet FIPS 140 encryption requirements such as the ATOs.
What is most valuable?
The ease of use of this solution has been most valuable.
What needs improvement?
The cost of this solution could be improved.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
This is a stable solution.
Which solution did I use previously and why did I switch?
We previously used Linux. Red Hat meets our needs more comprehensively.
What was our ROI?
Our main ROI is in the ability to readily get ATOs.
What other advice do I have?
For somebody familiar with the Linux platform, it is not difficult to troubleshoot when using this solution.
I would rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
It's improved our company's system environments that run Oracle databases.
What is most valuable?
Red Hat is mission critical to our environment.
How has it helped my organization?
Red Hat has improved the mission critical environments running Oracle databases, while CentOS has improved our web environment and MySQL.
What needs improvement?
Oracle and SAP Environment and all HPC environments.
For how long have I used the solution?
10 years
What was my experience with deployment of the solution?
No issues
What do I think about the stability of the solution?
Very stable i don´t find any problem we have many environment using redhat since first version.
What do I think about the scalability of the solution?
Not encountered problem with scalability
How are customer service and technical support?
Customer Service:
The customer service is good and all problem was solved, i dont have any problem
Technical Support:Very good
Which solution did I use previously and why did I switch?
We have many kinds of the linux version on the all environment but to HPC environment we use Redhat but all another versions work very well
What about the implementation team?
I work with the two scenario
What's my experience with pricing, setup cost, and licensing?
The licensing valor is too high and must be improved
What other advice do I have?
Red Hat is similar to CentOS, except that CentOS doesn't offer to support certain solutions, such as Oracle.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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