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reviewer2197383 - PeerSpot reviewer
Director at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 20
Along with great support, the solution runs exceptionally well, considering its uptime
Pros and Cons
  • "In Red Hat Enterprise Linux, we use Red Hat Satellite as part of all the patching and deployment, even from on-premises and AWS, and that's been really helpful since it is one product that can be used in a hybrid environment."
  • "Considering an area where the solution lacks, I think we can look into a lot more automation and integrations with Red Hat Enterprise Linux and other products."

What is our primary use case?

We use the solution in our company for normal application support and for databases.

What is most valuable?

In Red Hat Enterprise Linux, we use Red Hat Satellite as part of all the patching and deployment, even from on-premises and AWS, and that's been really helpful since it is one product that can be used in a hybrid environment. It's just one place to manage everything. It's good since you don't have two different products or places to manage, especially if you have a multi-datacenter and not a multi-cloud but a multi-location environment.

What needs improvement?

The room for improvement depends on how we use it. It's just a normal operating system. Considering an area where the solution lacks, I think we can look into a lot more automation and integrations with Red Hat Enterprise Linux and other products. However, I cannot say specifically where the improvement should be because it mostly depends on how we are using it. It just works the way it's supposed to work.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux on the cloud for six to seven years. Currently, we are using Red Hat Enterprise Linux Versions 7 and 8.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product's stability is good, with 99.99 percent uptime.

What do I think about the scalability of the solution?

Scalability is something my company hasn't delved into that much. Right now, scalability is mostly on the backend hypervisor or how we leverage AWS.

How are customer service and support?

I would probably rate the support around an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have been using Red Hat Enterprise Linux since I've been with the company. Linux is our platform of choice.

How was the initial setup?

I supported those involved in the setup phase peripherally.

The initial setup was straightforward.

Regarding the straightforward setup, building the base image and deploying it with our internal security standards was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

We used to get our own license model. We purchased a license through Red Hat.

Which other solutions did I evaluate?

We haven't necessarily evaluated other options, but there are a lot of requests coming from other application developers that want to deploy other operating systems because they are much more common, especially in an open source environment. So we have looked into those options. However, Red Hat Enterprise Linux continues to be the main platform that we support. We are also looking into other solutions just in case a scenario arises where a vendor cannot support Red Hat Enterprise Linux for some reason and we will need a backup.

What other advice do I have?

Regarding the problems we are trying to solve by implementing the solution, I would say that it is our operating system of choice. I think the support is good since we have Red Hat Enterprise Linux subscriptions. We get support for all the operating systems from them. It's great and stable.

Regarding the solution's resiliency, it is good. We've been running, and we have over 99 percent uptime all the time. We also do monthly patching and everything, so it works. Kernel upgrades also work as expected. So it has been pretty good.

Regarding how easy or difficult it is for you to move workloads between the cloud and your data center using Red Hat Enterprise Linux, we don't use relative migrating solutions. It's considered a separate environment, but we use the same base image. 

I consider the solution to be the main OS because going with an open source solution like Red Hat Enterprise Linux, you have better support.

The support is great. We also have integrations with other products, especially with whatever Red Hat releases. We have all those integrations available and we can easily take advantage of it.

I rate the overall solution between seven and eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2197242 - PeerSpot reviewer
Linux System Administrator at a manufacturing company with 501-1,000 employees
Real User
The product is capable of supporting various architectures and enables the management of disconnected workstations
Pros and Cons
  • "I find the satellite feature the most valuable. It allows us to manage disconnected workstations, keeping their patching, software updates, and bug fixes up to date."
  • "The support can be lackluster sometimes, especially in our disconnected space where we have specific requirements."

What is our primary use case?

We are in a closed environment, so submitting a ticket can be painstaking as only a few of us have access to do so. We primarily use Red Hat for its stability, and it's one of the few Linux operating systems that meet our security constraints.

What is most valuable?

I find the satellite feature the most valuable. It allows us to manage disconnected workstations, keeping their patching, software updates, and bug fixes up to date. We can collect all the necessary updates on a connected system and then transfer them to a disconnected system. Each client thinks it's connected to an external satellite infrastructure, making management very easy.

The Image Builder feature seems very helpful. We currently use Kickstart to build systems.

What needs improvement?

The support can be lackluster sometimes, especially in our disconnected space where we have specific requirements. Occasionally, we encounter support representatives who are not familiar with our setup. So, in that space, personalized and tailored support based on each use case could be better.

In additional features, I would have said being more on the bleeding edge, but RHEL 9 was released, which is a nice push forward. So right now, I don't think there's anything specific. I find the product stack to be pretty decent.

For how long have I used the solution?

I have been using this solution for three years. We are using versions 7.9 and 8.7.

What do I think about the stability of the solution?

It's very stable, but that's also why it falls behind at times. For example, if you have newer hardware like systems A and B that were released within the last year, there might be potential sleep issues, specifically with S3 sleep, that require manual patching and intervention in the kernel. It's because they are trying to support newer systems on a much older framework.

I believe RHEL 9 is supposed to mitigate that a little bit. It aims to provide a balance between the latest stable release and the older version that is, like, five years old. They're trying to meet somewhere in the middle.

What do I think about the scalability of the solution?

We have around 30 workstations and approximately 60 servers.

How are customer service and support?

The customer service and support team depends on the environment you are in. The support can be spotty. The support can be spotty; at least they've tried to be helpful. Sometimes they'll just point you to a documentation link, practically like Googling it for you, and it's like, "No, we've already looked at this. Can you please review the logs further?" And sometimes, I'll have to go and pinpoint specific areas to look at. And then it's like, "Oh, okay." 

It's not always very thorough. But it's hit or miss. So I think it's just a people thing. If you get somebody in support who really likes their job or enjoys fixing things, they're going to go out of their way, as opposed to someone who does the bare minimum.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is very straightforward. It's pretty easy to enable it. After weeks of setting up a Linux Kickstart, the whole system can be deployed. The whole bare-metal system can be deployed in around thirty minutes. So it's really fast, especially for a bare-metal image with a lot of packages installed.

When it comes to maintaining compliance, I think it's pretty good. However, for risk reduction, we have to rely on other software and tools. So I can't really say that Red Hat provides that specific functionality for us. But I think it's good for maintaining compliance is very easy, especially with satellite. It makes it easy for us to access package and vulnerability information, allowing us to identify and resolve any issues. Overall, it works quite well. If you use the right products, I believe you can have all the necessary components in one place.

The portability of applications and containers is pretty good, although there is one issue. With the transition to Red Hat 8, Docker was removed. As a result, there is an issue with using Podman, specifically related to certain types of authentication in a mixed Windows-Linux environment. Due to the way secrets and related functionalities work, Podman cannot be utilized in that scenario. Therefore, there are some challenges to address in this regard.

I believe Red Hat should have maintained compatibility with Docker or at least their own Red Hat Docker until they could bring their software up to speed.

What about the implementation team?

We did the implementation ourselves. The documentation is pretty good.

What was our ROI?

I save at least a few hours weekly using Red Hat Enterprise Linux (RHEL). 

What's my experience with pricing, setup cost, and licensing?

We got the license through a third party. They buy licenses in bulk for us. We pay them, and they handle the licensing.

Moreover, Red Hat's pricing and licensing structure seems fine. There's not a huge separation. The licenses can cover everything without worrying about the core count, socket count, or similar complexities like VMware and other big companies. It's simple enough to figure out which support contract you want based on the level of support you need.

It's an open source product.

What other advice do I have?

Overall, I would rate the product an eight out of ten. The product is good, and the documentation is really comprehensive. The support is satisfactory as well. Based solely on the product itself, without considering support, we find it stable and capable of supporting various architectures. The documentation is particularly good and stands out. It provides valuable resources, including bug fixes, to people with developer accounts, which are free. Having all that information available is very helpful and resourceful, especially when troubleshooting Linux-related issues.

The documentation is very good, making it easier to troubleshoot any peculiar Linux-related problems.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
reviewer2585547 - PeerSpot reviewer
Senior Systems Reliability Engineer at a tech vendor with 1,001-5,000 employees
Real User
Helps reduce our total cost of ownership due to its security, stability, and enterprise support
Pros and Cons
  • "The most valuable aspects of Red Hat Enterprise Linux are the security and stability it provides."
  • "I encountered an issue updating the time zone for one of my assigned countries due to a daylight-saving time change."

What is our primary use case?

We use Red Hat Enterprise Linux to provide a Platform as a Service for our customers in the cloud, upon which we have built additional software. This encompasses Red Hat and Synthos, including all Red Hat derivatives.

We also use it for our security-related applications primarily due to the robust enterprise support and comprehensive security features it offers.

How has it helped my organization?

Using Red Hat Enterprise Linux for containerized workloads has increased security, stability, and trust, ultimately simplifying our work.

Red Hat Enterprise Linux enhances the reliability and security of our hybrid cloud environment.

Red Hat Enterprise Linux performs well for our business critical applications.

We chose Red Hat Enterprise Linux for our environment due to its robust built-in security features, including proactive security fixes and an enterprise-class operating system with reliable support services that enhance security and reduce risk. Furthermore, the secure base OS Docker image strengthens our environment's overall security posture.

Red Hat Enterprise Linux helps reduce our total cost of ownership due to its security, stability, and enterprise support. The tightly integrated Red Hat portfolio simplifies working with their products and achieving the desired return on investment.

What is most valuable?

The most valuable aspects of Red Hat Enterprise Linux are the security and stability it provides.

What needs improvement?

I encountered an issue updating the time zone for one of my assigned countries due to a daylight-saving time change. Although we collaborated with Red Hat to build a package that addressed the issue, it wasn't delivered promptly, necessitating manual workarounds to resolve the problem.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost 15 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is exceptionally stable, minimizing the risk of outages or issues stemming from the operating system itself. This reliability allows it to run seamlessly in the background, freeing administrators from constantly addressing kernel bugs or faults in core system applications, ultimately saving significant time and manpower.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux offers flexibility to scale as required.

How are customer service and support?

My experiences with Red Hat technical support have been mostly positive, though I've encountered some issues occasionally.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is suitably priced with various support tiers to match organizational needs and environments.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

When considering a Linux operating system, the choice depends on the intended use. For enterprise environments requiring dedicated support, Red Hat Enterprise Linux is recommended. Smaller projects or testing environments may start with a similar option and transition to Red Hat as the business grows.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2399652 - PeerSpot reviewer
At Kaizen Gaming Site Reliability Engineer (Stoiximan & Betano) at a recreational facilities/services company with 501-1,000 employees
Real User
Reliable, stable upgrades, and good support
Pros and Cons
  • "It is a very stable operating system. We are not afraid to upgrade it."
  • "The biggest challenge that we had was the migration from CentOS to Red Hat Enterprise Linux, but after some tests, it was easy."

What is our primary use case?

We have Red Hat Enterprise Linux for our staging and development environments. We are using Red Hat Enterprise Linux for our production servers. It is the only Linux operating system that we are using in our company. I do not think we will change it. We will stay with it.

How has it helped my organization?

We started with CentOS, so it is quite similar. We have various features, and it is stable. The updates and upgrades are stable. This is the most important thing for my company. We are a gambling company. Reliability and performance are the most important for us. We like to press the update button and have an updated operating system after one, two, three, or five minutes. The most important thing about Red Hat Enterprise Linux is that it is a stable operating system.

We are using Red Hat Enterprise Linux for containerization projects. Red Hat Enterprise Linux and Docker daemons have been running for years without any problems. It is very stable. We are happy with it.

Every time we did an update or upgrade for the operating system or some dependencies, it worked well. It was very fast and stable. We are not afraid to press the button. We are happy with it.

The portability of applications and containers built on Red Hat Enterprise Linux keeps our organization agile. We are running some Docker applications. They are not our production applications. We are running some containers. It is very quite easy.

We use Red Hat Insights, and we are happy with Red Hat Insights in urgent situations due to security issues, noncompliant settings, or unpatched systems.

Red Hat Insights provides us with vulnerability alerts and targeted guidance. We have not had any problems.

What is most valuable?

It is a very stable operating system. We are not afraid to upgrade it.

If I want GUI, its GUI is better than other open-source operating systems. I prefer it for package management for sure. I am happy with it.

What needs improvement?

At the moment, I am happy with it. I cannot think of any areas for improvement. We have everything. The biggest challenge that we had was the migration from CentOS to Red Hat Enterprise Linux, but after some tests, it was easy.

For how long have I used the solution?

We have been using Red Hat Enterprise Linux for almost two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We plan to increase its usage.

How are customer service and support?

We are partners of Red Hat. We have support, so we are good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using CentOS. The architect in my company chose Red Hat Enterprise Linux because we were already partners with Red Hat.

How was the initial setup?

We are mostly on-prem. We are trying to migrate our applications to the cloud. We are using Azure Cloud.

The main data center that we have is in Ireland, but we are serving a lot of countries. We have small data centers for some countries. We have 2,000 VMs in Ireland, and we also have VMs in other countries. We have almost five data centers. We use Red Hat Enterprise Linux in all of them.

Migration from CentOS to Red Hat Enterprise Linux was a big challenge, but Red Hat had software to migrate and convert all CentOS VMs to Red Hat Enterprise Linux. It was an adventure in the beginning, but after some tests, it was easy. We migrated and converted almost 2,000 VMs in two to three months, and we had only ten cases where the migration failed, but it was our fault. We were happy.

For migration to Red Hat Enterprise Linux, we created a template and made the changes that we wanted. We ran some Ansible Playbooks, and we created the VMs.

What about the implementation team?

We used a consultant from Red Hat the first time.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would advise going for Red Hat Enterprise Linux because of support. There would be someone who already knows about your issue and can help you in a couple of hours. There is no need to spend time fixing the issue by yourself. Imagine running Ubuntu and having a production issue. You need someone to guide you.

Red Hat Enterprise Linux has not enabled us to centralize development. Our company is based on the .NET language. Our developers do not care about our infrastructure. They develop their applications, and we deploy them in OpenShift. We are using Red Hat Enterprise Linux for other services, such as MongoDB, Postgres, and our logging infrastructure. We use it for Elasticsearch, Graylog, and Docker services. Our applications do not run on Red Hat Enterprise Linux systems. They are running on CoreOS for OpenShift.

I would rate Red Hat Enterprise Linux a ten out of ten. It is stable. We are not afraid to upgrade it. We are happy to use it. This operating system is for us. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2304555 - PeerSpot reviewer
Systems Support Analyst at a financial services firm with 10,001+ employees
Real User
Frequent need for updates and lack of stability can be problematic
Pros and Cons
  • "I prefer AIX, but Red Hat Enterprise Linux is cheaper."
  • "Red Hat Enterprise Linux's patching process needs improvement, particularly in achieving consistency. Currently, when you patch, you might not have control over the timing, leading to different software packages ending up at different patch levels. This lack of consistency can make it challenging to manage and control the various components effectively."

What is our primary use case?

We use Red Hat Enterprise Linux across different versions, from six to nine, to run various applications. Our main area of focus involves using Satellite support to manage and patch both the Red Hat Enterprise Linux OS and specific applications like OpenShift and other products supported by Red Hat. We have multiple environments, including Azure, AWS, and a standalone eXs host. 

What needs improvement?

Red Hat Enterprise Linux's patching process needs improvement, particularly in achieving consistency. Currently, when you patch, you might not have control over the timing, leading to different software packages ending up at different patch levels. This lack of consistency can make it challenging to manage and control the various components effectively. My background is in IBM AIX, so the patching is based on the technology level and the service pack level, so all the related patches stay at the same level.  

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

How are customer service and support?

I would rate the knowledge base offered by Red Hat as average. I would rate their support as a three out of ten.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We also use IBM AIX. I prefer AIX, but Red Hat Enterprise Linux is cheaper. However, IBM has real technical support. You can call a 1-800 number and get a technician on the line. That's real technical support. Red Hat requires you to email them and schedule a call. 

What other advice do I have?

Overall, I rate Red Hat Enterprise Linux as a five out of 10. 

I don't see Red Hat Enterprise Linux's built-in security features as effectively simplifying risk reduction and compliance. We use AIX, but still, we face a lot of vulnerabilities from Red Hat that need frequent patching, often monthly. This frequent need for updates, along with the rapid changes in Red Hat Enterprise Linux releases, can be frustrating and lead to instability. In the banking industry, where we take vulnerabilities seriously, these frequent releases and lack of stability can be problematic. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2298852 - PeerSpot reviewer
Developer Principal Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Provides standardized processes, security effectiveness, and efficient updates
Pros and Cons
  • "It has improved our organization. It has standardized processes."

    What is our primary use case?

    All our infrastructure uses Red Hat Enterprise Linux. Every service we run is all Red Hat Enterprise Linux. Even containerization is on it.

    How has it helped my organization?

    It has improved our organization. It has standardized processes. Everyone uses it. 

    The upgrades are straightforward which helps when you want to move a major version of an upgrade. It's done in a standard way.

    What is most valuable?

    Everything we do is all Red Hat Enterprise Linux. Red Hat Enterprise Linux's security has been good because I have never seen any application going down due to security reasons. 

    Red Hat Enterprise Linux enables us to achieve security standard certification. For example, we have a very tightly SCC-regulated company so there are many rules that we are to follow and we are able to achieve this using Red Hat Enterprise Linux.

    For how long have I used the solution?

    I have been using it for six years. 

    How was the initial setup?

    We are all on-prem, but we also have some footprints in AWS but those images are also on Red Hat Enterprise Linux.

    Red Hat Enterprise Linux has supported our hybrid cloud strategy. We have a few things running on AWS. We have a few things on OpenShift. We are able to get all the basic images. It is easy to start and deploy anywhere.

    One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.

    Moreover, upgrades or migration to Red Hat Enterprise Linux have been straightforward in some ways. For example, we are currently migrating to Red Hat Enterprise Linux 8 and we have all our servers running on RHEL 7. We have scripts that are very easy to migrate.

    For our implementation strategy, we go environment by environment. We start with our development environment. Once we are done with it, we test it. We have some automation test suites, test them, and we go to the upper environment.  

    What about the implementation team?

    We worked directly with Red Hat for the deployment. We are already working on Red Hat Enterprise Linux 8 migration. Every year, whenever there is a major version release, we migrate to the major version.  

    What was our ROI?

    We see a return on investment in terms of saving time. One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sree VeerendraPatneedi - PeerSpot reviewer
    Deputy General Manager Delivery at a tech services company with 10,001+ employees
    MSP
    Top 5
    A robust and secure operating system with competitive pricing
    Pros and Cons
    • "It is very stable and robust."
    • "Its pricing is good and competitive."
    • "I don't prefer Red Hat Enterprise Linux for desktop over other options."

    What is our primary use case?

    We use Red Hat Enterprise Linux for servers. We have deployed application servers and database servers on it. We run Oracle Database, WebLogic, Apache, and JBoss on it.

    How has it helped my organization?

    Red Hat Enterprise Linux is very important for our organization. We are very sensitive to security.

    It is not difficult to move workloads between the cloud and the data center using Red Hat Enterprise Linux. Mostly, our teams use file servers centrally, and then they use scripts so that it is done automatically in the background. Initially, they may get problems while connecting due to the security or firewall, but once the connection is established, we do not see any problem with that.

    Red Hat Enterprise Linux has helped to avoid cloud vendor lock-in. I am not sure how much our organization has saved in costs by avoiding cloud vendor lock-in, but we would have saved a good amount.

    What is most valuable?

    It is very stable and robust. My team is very comfortable working with it for all end-to-end activities. They can work with it very easily. They prefer working through the console rather than the GUI.

    Its resiliency is good. There is no doubt about that.

    What needs improvement?

    I don't prefer Red Hat Enterprise Linux for desktop over other options. 

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux for a good amount of time. It has been eight to ten years.

    What do I think about the stability of the solution?

    It is very stable. I would rate it a ten out of ten in terms of stability.

    What do I think about the scalability of the solution?

    It is very scalable. I would rate it a ten out of ten in terms of scalability. It is highly available and scalable for servers.

    How are customer service and support?

    It is good. I do not see any challenges. I would rate their support a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We choose an operating system based on the needs and the use case. We use different operating systems for different purposes, so they are not comparable. For example, for desktops, Linux is not the best. For desktops, Microsoft Windows is the best. Similarly, if you are using any Microsoft products, such as SQL Server, Microsoft Windows is the best option. However, nowadays, we also have Microsoft products installed on Linux.

    How was the initial setup?

    I am not involved in its deployment and maintenance. We have a separate team with 40 to 50 people around the globe for that.

    We most probably have both on-premises and cloud deployments on a private cloud, but I am not sure. Our infrastructure services team takes care of that.

    What was our ROI?

    We have got a good ROI, but I do not have the metrics. I would rate it an eight out of ten in terms of ROI.

    What's my experience with pricing, setup cost, and licensing?

    Its pricing is good and competitive.

    What other advice do I have?

    I would recommend it based on the use case and the budget. If it meets your needs and budget, Red Hat Enterprise Linux is the best option.

    Overall, I would rate Red Hat Enterprise Linux a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer2197302 - PeerSpot reviewer
    Platform Engineer at a tech services company with 501-1,000 employees
    Real User
    Top 20
    Improves uptime, and it's very stable, scalable, and secure
    Pros and Cons
    • "By implementing Red Hat Enterprise Linux, we wanted to solve some of the reboot problems of Windows. Every patch on Windows affected our applications because the system had to be rebooted. Red Hat Enterprise Linux has improved the uptime of the applications."
    • "Writing SELinux policies is sometimes very hard if you want to deploy a new application on it."

    What is our primary use case?

    We are running our critical applications on it. We are using versions 7, 8, and 9, and we are running our workload on private clouds. We are currently testing Azure, but we don't have the production workload on it. 

    How has it helped my organization?

    By implementing Red Hat Enterprise Linux, we wanted to solve some of the reboot problems of Windows. Every patch on Windows affected our applications because the system had to be rebooted. Red Hat Enterprise Linux has improved the uptime of the applications.

    For our company, Red Hat Enterprise Linux is a very secure operating system. It's much better than the Windows system. It's great for us. SELinux is a great tool to protect us from attackers. SELinux is the most important for us.

    We have been Agile for two years, and Red Hat Enterprise Linux has been a part of it.

    What is most valuable?

    Its stability is most valuable. I'm a technical guy, and I love Linux. For me, it's the best platform.

    What needs improvement?

    Writing SELinux policies is sometimes very hard if you want to deploy a new application on it.

    For how long have I used the solution?

    I started working in 2006, and my first job was administering the Red Hat Enterprise Linux system. 

    What do I think about the stability of the solution?

    It's very stable.

    What do I think about the scalability of the solution?

    Its scalability is extremely good. You can scale it everywhere if you want. We have 600 to 700 Red Hat Enterprise Linux systems. 

    How are customer service and support?

    The support from Red Hat is very good. The response time is rather low. We have premium support, and we sometimes get an answer to our questions in one hour. If you explain to the support guy your problem, you will get the current answer. Overall, I'd rate them a nine out of ten because you sometimes get someone who doesn't understand your question.

    I don't know about the knowledge base of Red Hat Enterprise Linux, but I know the knowledge base of OpenShift is very good now. In the past, it was updated in one single version, whereas now, the change is there for each major and minor version. There is separate documentation, and that's much better than in the past.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It's getting better and better. In the past, versions 3 and 4 were very complex, but now, it's very easy to do it. We are now creating images and deploying it on our VMware farms, and it's much easier than making a PXE boot from our bare metal systems. 

    Which other solutions did I evaluate?

    We evaluated other solutions. We went for Red Hat Enterprise Linux because of better handling. It might also have been cheaper, but I'm not sure. My company decided to go with Red Hat.

    What other advice do I have?

    As an operating system, I would rate Red Hat Enterprise Linux a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2025
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.