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Khaled Raad - PeerSpot reviewer
Senior System Engineer at a financial services firm with 51-200 employees
Real User
Offers performance stability, and it's easy to scale up or down by adding servers
Pros and Cons
  • "Red Hat Enterprise Linux is easy to manage, update, and integrate. I also like Red Hat Enterprise Linux's built-in security features. You need to enable them by default or keep them enabled if you want your system to be secured. It protects most of the system components."
  • "Red Hat Enterprise Linux's monitoring could be improved. I would like additional monitoring features, like a greater ability to monitor services and workloads running. Satellite can provide centralized monitoring of subscriptions and deployments. You can build a monitoring console, but there is no native monitoring."

What is our primary use case?

We are a fintech company that uses Red Hat Enterprise Linux for enterprise and financial applications. Red Hat Enterprise Linux is deployed on servers at two sites. Access is mostly limited to IT staff because it is only used on our servers, not employee workstations. 

How has it helped my organization?

Red Hat Enterprise Linux offers performance stability, and it's easy to scale up or down by adding servers. The OS is easy to monitor and integrate with other systems. We use all these applications as containers. Red Hat has a container platform called OpenShift that we use to deploy containers. It's effortless to deploy and redeploy Red Hat Enterprise Linux. You can easily deploy it across multiple platforms and move it from one provider to another.

The operating system helps us meet security standards for the financial industry. You need high levels of security in this business to protect your financial data. Red Hat Enterprise Linux has various security features. 

We use the System Roles feature primarily with Ansible. It's powerful. You can use it to perform complex tasks, and it simplifies processes. For example, it helps you change network settings for storage, security, monitoring, etc. System roles help us automate security configurations and maintain consistency across systems. They have playbooks we can get from their website, and it's all based on system roles. 

My company uses Red Hat Insights only for systems with internet access, but most of our environment is offline. 

What is most valuable?

Red Hat Enterprise Linux is easy to manage, update, and integrate. I also like Red Hat Enterprise Linux's built-in security features. You need to enable them by default or keep them enabled if you want your system to be secured. It protects most of the system components. 

What needs improvement?

Red Hat Enterprise Linux's monitoring could be improved. I would like additional monitoring features, like a greater ability to monitor services and workloads running. Satellite can provide centralized monitoring of subscriptions and deployments. You can build a monitoring console, but there is no native monitoring. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
February 2025
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For how long have I used the solution?

I have been using Red Hat Enterprise Linux for four or five years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable like every other Linux distro. It works fine. We have had no issues. 

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is easy to scale. You can clone it, deploy another instance, and scale it up with a few changes. 

How are customer service and support?

I rate Red Hat's support an eight out of ten. I contact them often. Red Hat's support is helpful. They can solve your issue most of the time or point you in the right direction. 

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying Red Hat Enterprise Linux is mostly straightforward, but it depends on your requirements and the settings you need to apply. We typically do everything in-house. Red Hat Enterprise Linux requires a little maintenance. We need to do patching, clean up the file system, rotate logs, etc. 

What other advice do I have?

I rate Red Hat Enterprise Linux a nine out of ten. If you don't know anything about Red Hat Enterprise Linux, you should read up on it. It will do everything you want. Red Hat Enterprise Linux is excellent.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer1453941 - PeerSpot reviewer
Virtualization and Cloud Solutions Architect at a university with 10,001+ employees
Real User
Top 20
Gives us good performance and ensures availability across different infrastructures
Pros and Cons
  • "Because most databases run on Linux, that's what makes this solution so important. If you install a Unix system and want to use a database, you won't have to say, 'I can't find any database to run on this.'"
  • "I agree that, when first downloading it, it makes sense that I have to provide my information. But when I want to update, it shouldn't be necessary. Sometimes, I'm just doing a proof of concept and once I'm finished, the server is gone... If Red Hat would remove that requirement, that would be great."

What is our primary use case?

I use Red Hat Enterprise Linux for deploying servers to install Oracle Databases.

How has it helped my organization?

The performance that we get is very satisfactory. Usually, when you compare the results against previous databases that were run, you realize, "Oh, this is really good." But the performance depends on the hardware you put it on. If you put it on a very powerful server, the performance will be better. If you put Linux on a server that is not powerful, the performance will not be there.

What is most valuable?

All of its features are valuable. It's very good when it comes to building with a sense of assurance and for ensuring availability across different infrastructures.

Because most databases run on Linux, that's what makes this solution so important. If you install a Unix system and want to use a database, you won't have trouble finding a database to run on it. But if you are using Windows, other than using a Microsoft database, you're likely going to have problems. For example, if you want to run Oracle Database on Windows, it could be problematic. Linux, on the other hand, is wide open. People use it for development and that's why we have chosen to use it.

Also, it's great to have IP tables for firewalls in open source. That's the way things are supposed to be going. When you create a file system they ask you if you would like to encrypt the data, and that's great for securing things. 

What needs improvement?

If you download Oracle Linux, it is very easy. And when it comes to updating Oracle Linux, it does not require subscribing to the repo to do the update. When you install Oracle Linux, the repo directory contains all the files needed to run a DNS or VM update. Whereas with Red Hat, if you download the ISO and do the installation, once you finish, they force you to subscribe to their environment to do VM updates.

I understand that Red Hat would like statistics on how many people are implementing certain kinds of servers, so they force them to create an account. I agree that, when first downloading it, it makes sense that I have to provide my information. But when I want to update, it shouldn't be necessary.

Sometimes, I'm just doing a proof of concept and once I'm finished, the server is gone. In that situation, Oracle Linux doesn't ask me to subscribe for that server, because they don't need to know. The server may only be there for a second and, once I finish, I delete it. If Red Hat would remove that requirement, that would be great. If I want to download the OS, I understand that they need to know who I am, but they don't need to know that information when I'm building a server, unless it is a production server. If it's not a production server, they shouldn't force people to register.

Also, it can be difficult to find the RPMs I'm looking for. For example, if you want to recognize a Windows file system in Red Hat, you have to download a package outside of Red Hat. I searched on Google and found the RPM, but I struggled to find it. Once I put it in, everything worked fine. When Red Hat doesn't have something, and others develop it as open source, they should include that RPM in Red Hat's repo so it's not a struggle to find it.

For how long have I used the solution?

I have been using Red Hat products for more than 20 years.

What do I think about the stability of the solution?

The product is very good. Very mature.

What do I think about the scalability of the solution?

We intend to increase our use of Red Hat Enterprise Linux. We are using it more for new stuff.

How are customer service and support?

I barely call Red Hat when I run into problems. I Google them and find out the solution and move forward. You can find fixes for most of the issues online.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use Oracle Linux which is the same as Red Hat Enterprise Linux. Everywhere that I deploy Oracle Linux, if I deploy Red Hat it works fine.

How was the initial setup?

I was involved in the initial testing. We tested it until we could make it work fine and then we provided documentation for the people who would put it into production. But we only did the testing. We work on how it is deployed and document any problems we run into and how to fix them.

The ease or difficulty of the setup will depend on a number of things. 

What other advice do I have?

The solution is self-explanatory. Most applications run on Red Hat Linux and related products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Red Hat Enterprise Linux (RHEL)
February 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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reviewer1708416 - PeerSpot reviewer
Information technology specialist at a government with 10,001+ employees
Real User
User-friendly, easy to manage and troubleshoot, and good support
Pros and Cons
  • "I like its user-friendliness for the admins administering the servers and the ease of doing fix packs on the servers and upgrades with the Red Hat software. It saves time and cost because we don't need to have expensive hires to do the work. We can do it ourselves a lot of times. It's a pretty straightforward, easy-to-learn, and user-friendly operating system."
  • "Support for older versions of the operating system could be improved. If people can't afford to upgrade, or if they have servers that are outdated, they need to be able to provide back-field support for those."

What is our primary use case?

We provide web servers and support for websites for the government, and they all run on the Red Hat Linux operating system.

How has it helped my organization?

It has had a very positive influence on our organization's management and efficiency. We couldn't live without it. We just could not.

It's easy to troubleshoot with RHEL. We're able to easily pull log files from servers, analyze them quickly and efficiently, and resolve matters.

They provide good notices on updates and fix packs that need to be applied. We do monthly updates and fix packs. Based on what their requirements are or what their messages are regarding updates, we're there. We do them quickly every month.

What is most valuable?

I like its user-friendliness for the admins administering the servers and the ease of doing fix packs on the servers and upgrades with the Red Hat software. It saves time and cost because we don't need to have expensive hires to do the work. We can do it ourselves a lot of times. It's a pretty straightforward, easy-to-learn, and user-friendly operating system.

What needs improvement?

Support for older versions of the operating system could be improved. If people can't afford to upgrade, or if they have servers that are outdated, they need to be able to provide back-field support for those.

For how long have I used the solution?

We have been using it for at least 15 years. I've been with this outfit for 15 years, and I have been using it for 15 years.

As far as I know, we're just using Red Hat Linux. That's it. We don't use any other product of Red Hat. We do use IBM WebSphere, but that's totally different. Red Hat is our preferred one.

What do I think about the stability of the solution?

It's very stable. We don't have any issues with our servers crashing. If you scale your servers properly with enough RAM and resources, the operating system is almost up 100%. It's high availability.

How are customer service and support?

It's very good. They provide notices on an as-needed basis. They're easy to get in touch with. They provide good customer support for our servers. Our hosting center uses them exclusively. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

It was already existing when I joined. I worked with the infrastructure group to maintain and apply fix packs and updates to the Red Hat software.

It does require maintenance. It requires doing fix packs and upgrades. There are some upgrades that are scheduled by Red Hat. It's not maintenance-free.

What other advice do I have?

I would advise looking at some of the other operating systems out there and determining what your needs are in terms of if you're going to be using Linux, or if you're going to be using Microsoft. For Linux, it's definitely preferred, but just do your research and do your homework. I can't say enough good things about it.

I would rate it a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1006923 - PeerSpot reviewer
Systems Architect at a university with 1,001-5,000 employees
Real User
It's easier to maintain and more agile than our previous solution
Pros and Cons
  • "RHEL been stable, and we could do anything we wanted with it. OpenShift is a concise environment, and RHEL is one of the most stable Linux distros on the market."
  • "The only issue for us was the cost. RHEL is expensive."

What is our primary use case?

In the past, we ran almost everything on Red Hat Enterprise Linux, but now we use it for applications that are only supported on Red Hat Enterprise Linux, LDAP servers, and other stuff that runs better on Red Hat Enterprise Linux. We've migrated the rest to Ubuntu. We don't use it for containerization yet, but I'm learning about OpenShift. 

We are considering Red Hat Enterprise Linux for some AI projects at the university, some for researchers and research groups, and others for administration or student enrollment. There are many opportunities to use AI. 

How has it helped my organization?

Red Hat Enterprise Linux has made us more agile, and more applications were ready-made for Linux. It was also easier to maintain the environment. 

It enabled us to centralize development, but we had some issues with cost, so we migrated off. We use the Linux security heavily.  I'm unfamiliar with the new security stuff incorporated in Red Hat Enterprise Linux, but SELinux and all the security features are good. It doesn't particularly reduce risks, but there are some added layers of security for internet-facing applications we like

What is most valuable?

Red Hat Enterprise Linux been stable, and we could do anything we wanted with it. OpenShift is a concise environment, and it is one of the most stable Linux distros on the market. 

What needs improvement?

The only issue for us was the cost. Red Hat Enterprise Linux is expensive.

For how long have I used the solution?

We have used Red Hat Enterprise Linux for a long time. We started using it on version 4, and now we are on 7, but we migrated most of our environment to Ubuntu a few years ago.

What do I think about the stability of the solution?

It is stable and mature.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can scale to fit our needs. 

How are customer service and support?

I rate Red Hat support nine out of 10. I was happy with it. Their expertise and technical knowledge were good. It was one of the best support experiences I've had. 

How would you rate customer service and support?

Positive

How was the initial setup?

When Oracle acquired Sun, we migrated from Sun Solaris to Red Hat Enterprise Linux. It wasn't easy, but it was a light effort.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is expensive.

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10. If you're purchasing commercial Linux, I would look into Red Hat Enterprise Linux because it's highly stable and mature overall. It's a true enterprise OS. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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App group manager at a comms service provider with 201-500 employees
Real User
Contributes to business continuity and compliance efforts.
Pros and Cons
  • "The built-in security features are quite good."
  • "Red Hat Enterprise Linux has ongoing potential for improved integration with hosting solutions and VPNs as the demand for these technologies grows."

What is our primary use case?

We use Red Hat Enterprise Linux for Ansible, network monitoring systems, and similar applications.

We implemented Red Hat Enterprise Linux because it is widely used in our region and offers excellent support.

How has it helped my organization?

Red Hat Enterprise Linux has enabled partial centralization of our development processes.

It performs well for our business-critical applications and has robust built-in security features.

Red Hat Enterprise Linux has contributed to business continuity and compliance efforts.

What is most valuable?

The built-in security features are quite good.

What needs improvement?

Red Hat Enterprise Linux has ongoing potential for improved integration with hosting solutions and VPNs as the demand for these technologies grows.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around 15 years.

How are customer service and support?

The support has a good community. It's easy to find almost every resource needed.

How would you rate customer service and support?

Positive

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux is that it's Linux. I've lived so long with Red Hat Linux, so it has always had a good history.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

When considering a third-party Linux OS, Red Hat Enterprise Linux is a strong option due to its excellent support and robust ecosystem.

Which deployment model are you using for this solution?

On-premises
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reviewer2519571 - PeerSpot reviewer
System Administrator at a tech vendor with 10,001+ employees
Real User
Top 20
Offers built-in security features, helps with compliance and is highly stable
Pros and Cons
  • "Red Hat's greatest asset is its extensive community, which provides valuable support and advice when issues arise."
  • "While Red Hat offers essential starting and security documentation, I would like to see it officially recognize the more detailed and customized documents available in the community and make them accessible on its website."

What is our primary use case?

I used Red Hat Enterprise Linux to construct systems according to the application team's requirements. I build and support these systems through the development, testing, pre-production, and production phases, fulfilling both developer and operational roles. To ensure the systems can handle the application's demands and meet our cybersecurity standards, I implement all security measures outlined by our cybersecurity team.

How has it helped my organization?

The extensive knowledge base offers a full path from beginner to advanced levels. We can access everything needed to study, pass exams, and apply knowledge immediately. The information is presented clearly, without any abstract concepts.

Red Hat offers built-in security features that simplify risk management. Unlike Oracle Linux, which overlooks critical security features like C Linux, Red Hat actively develops and maintains robust security measures. As a result, Red Hat prioritizes system security, consistently providing updates to fortify its machines against potential threats.

Red Hat helps us maintain compliance by enabling us to create and modify firewall rules as needed, allowing for strong security measures that can be adjusted.

The security reports generated every three months are valuable for provisioning and patching as they identify vulnerabilities requiring remediation. I find all the necessary information to address these vulnerabilities and implement patches through the Red Hat Enterprise portal and community resources.

When I started using Red Hat Enterprise Linux five years ago, I noticed the benefits incrementally over time.

What is most valuable?

Red Hat's greatest asset is its extensive community, which provides valuable support and advice when issues arise. Due to the robust nature of this community, I have never required direct assistance from Red Hat Enterprise.

Red Hat offers customizable tools, such as Assemble, that enhance flexibility within enterprise products. Assemble is a platform capable of managing multiple systems from a single console.

What needs improvement?

While Red Hat offers essential starting and security documentation, I would like to see it officially recognize the more detailed and customized documents available in the community and make them accessible on its website.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for three years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is the most stable system I have ever worked with.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable.

Which solution did I use previously and why did I switch?

I changed jobs five months ago, and my new company uses Oracle Linux instead of Red Hat, so Oracle provides support rather than Red Hat.

I find Red Hat Enterprise Linux more flexible, with a larger community and numerous security advisors.

How was the initial setup?

We found it less complex to build a new system on the newer version of Red Hat Enterprise Linux and migrate data rather than upgrading the existing system from, for example, version seven to eight. A simple upgrade risks data loss.

One person can do the upgrades and migrations.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

The system requires immediate maintenance due to necessary security patches, unresolved vulnerabilities, and a constant influx of operational tasks from other teams. These daily demands include critical adjustments such as modifying service ports and implementing local firewall rules.

I recommend new users visit the official Red Hat Enterprise Linux website to review the guides, explore the community, and research information related to their Red Hat Enterprise Linux tasks. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2304549 - PeerSpot reviewer
Senior Engineering Specialist at a insurance company with 10,001+ employees
Real User
Can be leveraged without resource constraints but should have more open-source options
Pros and Cons
  • "The tool's most valuable feature is simplicity. There is value in having a fully CLI-based operating system instead of a GUI-based one. It is lightweight and can be leveraged without resource constraints."
  • "I want RHEL to stick to the open-source routes. As a company, we experience challenges in managing the budget."

What is our primary use case?

We use Red Hat Enterprise Linux in different application servers. 

What is most valuable?

The tool's most valuable feature is simplicity. There is value in having a fully CLI-based operating system instead of a GUI-based one. It is lightweight and can be leveraged without resource constraints. 

What needs improvement?

I want Red Hat Enterprise Linux to stick to the open-source routes. As a company, we experience challenges in managing the budget. 

For how long have I used the solution?

I have been using the product for three years. 

What other advice do I have?

From a licensing perspective, Red Hat Enterprise Linux is flexible. We leverage our licenses based on the VMware cluster. 

Accessing the knowledge base from the public perspective is challenging. You can get much more from the documentation if you are a supported organization. If Red Hat Enterprise Linux continues to keep the documentation open-source, it will benefit us. 

We leverage Ansible to help with the upgrades. It makes upgrades easier. We rely on a reseller for Ansible AWS upgrades. 

We are shifting our Red Hat Enterprise Linux servers from version 7 to version 8. 

I rate the product a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2304573 - PeerSpot reviewer
Cloud Engineer at a computer software company with 11-50 employees
Real User
Enables users to increase the file systems dynamically and provides excellent support and subscription models
Pros and Cons
  • "LVM is a valuable feature."
  • "The product should be made available on Oracle Cloud."

What is our primary use case?

I work in infrastructure. We have various use cases for Red Hat Enterprise Linux. We use it for the compute feature, which runs on some applications on the front end and databases on the back end.

What is most valuable?

LVM is a valuable feature. It enables us to dynamically increase the file systems or logical volumes. My journey with this feature started 10 to 12 years ago. 

LVM is the reason why I started using the solution initially. Nowadays, there are a lot of applications. We can use clustering, security, and optimize security.

What needs improvement?

The product's availability is on the main cloud hyperscalers, like GCP, IBM Cloud, Azure, and AWS. The product should be made available on Oracle Cloud. 

I would like to see Ansible as a default in future releases.

For how long have I used the solution?

I have been using the solution for 13 to 14 years.

How are customer service and support?

Although some questions are not business-critical and high priority, they are still urgent. The support identifies such questions as P3 or P4 incidents. Although there's no business impact, we depend on the support team for answers.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have used SUSE Linux. We have also used open-source tools like Ubuntu, Fedora, and CentOS. We switched to Red Hat Enterprise Linux due to its vast exposure to security vulnerabilities. Its support model, subscription model, and its support for HANA are valuable.

What other advice do I have?

We use the product on-premise, on IBM Cloud, and on Azure. The subscription model of the solution enables us to use hybrid environments. We can enjoy the benefits of the hybrid environment with the bring-your-own-subscription model.

We have plans for upgrades. We have a legacy Red Hat Enterprise Linux. One of the customers has version 5. We are trying to build an upgrade plan for it. We would like to know whether we can directly land on version 9 or if we should go step by step to each version.

The solution's built-in security features are exciting. I like that the solution covers the recent vulnerabilities in the CVEs. The solution should continue to do that.

Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.