We are a telecommunications operator using Red Hat Enterprise Linux for our technical applications due to its supportability and robust management features.
IT at a computer software company with 1-10 employees
Allows us to easily identify numerous vulnerabilities in malware and facilitates simpler patching, as well as maintaining compliance
Pros and Cons
- "Red Hat has introduced a fast server, where Red Hat Enterprise Linux can be integrated or connected to via a client."
- "The performance component is available on Red Hat Enterprise Linux, but we need to maintain the dashboard on-premises, which requires us to switch between systems instead of performing all tasks from a single location."
What is our primary use case?
How has it helped my organization?
Red Hat Enterprise Linux's built-in security features aid in simplifying risk reduction. In the past, patches fortified the security features, but now, with playbooks, we can automate and address any findings for any Common Platform Enumeration. When integrated with Red Hat Insights, the solution can identify the CPE and provide the remediation playbook. This expedites detection, remediation, and testing by Red Hat, thanks to the playbooks provided by satellite as well as malware detection.
Maintaining compliance with Red Hat Enterprise Linux is easy because it supports various out-of-the-box compliance policies, such as CIS. Whether we are running OpenSCAP on-premises or Insights, we can perform compliance testing using OpenSCAP to verify adherence to the Red Hat Enterprise Linux security guidelines, as well as other well-known guidelines and framework compliance. I have found that all the compliance policies I required were already included out of the box.
Red Hat Enterprise Linux is ready to help keep our organization agile when it comes to the portability of applications and containers because all the applications are developed by the vendor. Red Hat Enterprise Linux is the preferred choice in our industry because the applications we use are swiftly certified by the vendor, so we don't have to verify them ourselves.
Red Hat Enterprise Linux provides enhanced security for our servers, and we are aware of patching requirements in advance. Additionally, the pre-certification of Red Hat Enterprise Linux applications expedites deployment as we no longer need to go through the certification process ourselves. Moreover, Red Hat Enterprise Linux offers excellent support, ensuring that any issues that may arise are promptly addressed, which is crucial for our environment where we must maintain an uptime of 99.99999 percent.
Red Hat Enterprise Linux enables us to achieve security standards certification because it is driven by various compliance policies that include everything we need out of the box. This makes it easy to enforce security rules, and security patches are applied regularly. With Insights, we have malware detection, CPE filings, and remediation capabilities. In addition to the reactive approach, we also benefit from a proactive approach, allowing us to stay informed about the events around us, which helps us implement temporary solutions if needed until a permanent fix becomes available.
With Red Hat Enterprise Linux, we can build with confidence, knowing that it is available across physical, virtual, and cloud infrastructures. The operating system provides certifications, ensuring that we can deploy with 100 percent certainty, knowing that the applications will work. Additionally, it offers identity security and excellent support from the Red Hat team. Without this support, we would have to rely on searching within the community and downloading untested patches, which may function in small environments but not for larger ones with sensitive applications.
Red Hat Insights helps us prevent emerging issues related to security or noncompliance settings. One of the steps we take before going live is using OpenSCAP to ensure compliance with our standards. This is followed by our own security scanning and verification process. If any issues are not known within Red Hat, we can always refer to all the findings. Once the system is in production, regular monitoring allows us to use Insights to identify any new findings and apply necessary patches or workarounds. The knowledge base available on the servers enables us to take proactive measures even before a security patch becomes available. The new malware detection feature in Insights helps protect end-user information.
Insights provide vulnerability alerts and specific guidance. With each system, we can view the detected Common Platform Enumeration and receive advice on how to address it. These features have protected our systems from potential attacks, thereby increasing our uptime.
What is most valuable?
Red Hat has introduced a fast server, where Red Hat Enterprise Linux can be integrated or connected to via a client. This connection allows us to identify numerous vulnerabilities in malware easily and facilitates simpler patching. Activating the Red Hat addons on this server creates a perfect match when seeking a well-hardened OS using the gold image, as it eliminates the need to address issues from an existing image. Additionally, Red Hat Insights is a valuable and essential tool. In the telecom industry, we rely on basic products that necessitate an OS with robust security support and regular patches.
What needs improvement?
We have not succeeded in creating an image from Red Hat Insights for Red Hat Enterprise Linux, including custom partitioning and custom scripts. This would have been helpful.
Red Hat Insights reporting can be enhanced by incorporating performance components, making it a central tool for vulnerability assessment, compliance monitoring, and much more. The performance component is available on Red Hat Enterprise Linux, but we need to maintain the dashboard on-premises, which requires us to switch between systems instead of performing all tasks from a single location.
Managing the destination for netting on the Netserver using Red Hat Enterprise Linux could be made more user-friendly.
I would like to have enhancements in the data files to help with deployments.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,989 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for over ten years. I started in 2012 using version five.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable, but the scalability is achieved at a different layer compared to adding memory to a virtual machine or container.
How are customer service and support?
Compared to other support departments for Red Hat products, the Red Hat Enterprise Linux support team stands out as one of the fastest, most cooperative, and understanding teams.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. In the past, it was complex when Red Hat acquired Ansible because many of the modules were community resources that lacked full support. As a result, creating a playbook to deploy the OS was a painful process, as there was a chance it would not work, and we would not have the necessary support. However, currently, deploying Red Hat Enterprise Linux is easy. We have never deployed only one operating system at a time, but it would take less than one hour to do so.
What other advice do I have?
I would rate Red Hat Enterprise Linux an eight out of ten due to the complexity of its network boost management issue.
We have Red Hat Enterprise Linux deployed in one location.
Red Hat Enterprise Linux is used in our environment to run the application for all of our customers, and only around ten people have access to it.
Red Hat Enterprise Linux requires maintenance for applying new patches, releases, and debugging.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Senior Platform Engineer at a tech services company with 11-50 employees
A stable and reliable product that provides great support
Pros and Cons
- "The solution is stable and reliable."
- "The solution lacks proper documentation."
What is our primary use case?
Our customers use the product primarily for application servers, authentication apps, and tool servers. If a feature is available in Red Hat Enterprise Linux, they're most likely using it. The product allows us to use applications that run on open-source software. The product also provides on-site support that helps us if we have any issues.
What is most valuable?
The solution is stable and reliable. Being able to move back and forth between systems, products, and middleware is a huge boon.
What needs improvement?
The solution lacks proper documentation. There have been times when I found a document that was supposed to fix an issue, but I realized it was wrong. Then, I would send it to support, and they would fix it.
For how long have I used the solution?
Our customers have been using the solution for six or seven years.
What do I think about the stability of the solution?
The product’s stability is good. It has minimal downtime when it comes to generic deployments. Once you start adding complexity, there are other issues.
What do I think about the scalability of the solution?
The product’s scalability is good. Our customers are able to scale out thousands of instances in minimal amounts of time.
How are customer service and support?
The support team is great. I have friends that work on the support side. I can count on one hand the times I've been dissatisfied with support. Usually, when that happens, it's because it's something that either couldn't be fixed or something too old. I rate the support a nine and a half out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
My involvement in deployment depends on which systems are being deployed. My organization constantly rolls out new systems via OpenStack, on-premise, or other cloud providers. I help build their base images.
The product’s deployment is pretty straightforward. Everything we build is automated and kicked out from there. Once the base image is built, there's really not much to do.
What was our ROI?
My customers have seen an ROI from the product. They have an on-site support team that is able to help them with issues. It is important to them to have a good team of people to reach back to and to be able to work together.
Which other solutions did I evaluate?
Our customers conduct market research before any purchase. Red Hat Enterprise Linux has consistently been a top contender for us and our customers. We usually support Red Hat Enterprise Linux because our customers choose it.
The biggest push towards Red Hat Enterprise Linux is the ability to have something that's supported and open-sourced. Having transparency is important to my customers. They want to see what they're putting into production, development, and testing. It is important to the customers to see what's going on and what workloads they're handling and to know that what they're putting the workloads on will be solid and secure.
What other advice do I have?
Our customers use the solution on multiple cloud providers, mostly AWS and Azure. Our customers buy a yearly subscription for some equipment, and for short-lived instances, they do on-demand pricing within the cloud provider to buy the ones they offer.
I believe Red Hat Enterprise Linux has helped our organization avoid cloud vendor lock-in. We've been able to pretty reliably and easily lift, shift and redesign our application from on-prem to the cloud. It might not necessarily be a huge benefit for us. However, it is definitely a perk, especially in an environment where we have to go through a certain purchasing cycle and background reviews for everything. It does end up helping us.
As much as I've used Red Hat Image Builder, I really like it. Though, I've only had to build a handful of images out of it. We can't use something like Fedora, where you've got a nightly update. Red Hat Enterprise Linux is tested and reliable. Having something they can work on, develop, and use daily is helpful to our customers.
The sosreports and soscleaner developed in recent years are a huge improvement. My customers tend to be pretty fixed in their ways and what they use, so they continue to work and use things for longer than they should, but that's the beauty of Red Hat Enterprise Linux. It is supported, and we still have the necessary reach back.
Red Hat Enterprise Linux is pretty solid. It's been tested. It has its upstream counterparts that ensure that most of the bugs get worked out, and what makes it down into the final testing is strong and resilient. We've been working on moving workloads between the cloud and data center with the customers. Instead of lift and shifts, we try to redevelop their applications instead of spending $10,000 to give 32 cores in the cloud because they had 32 cores in the system.
We have a fantastic team that works with us and supports us. The team goes out of its way to help find cost savings for both us and our customers.
Overall, I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,989 professionals have used our research since 2012.
Senior Engineer at a tech services company with 51-200 employees
Custom applications smoothly run on an extensively supported platform
Pros and Cons
- "Overall, I would rate Red Hat Enterprise Linux (RHEL) nine out of ten."
- "The technical support from Red Hat could be rated six out of ten because of the slow response times."
What is our primary use case?
Our primary use case involves running custom applications on Red Hat Enterprise Linux (RHEL). We mainly deploy it on-premises, with applications and custom-made solutions running on RHEL for our customers.
What is most valuable?
The most valuable features include the classical operating system features, extensive community support, and the integration of open-source with enterprise support. Our customers often choose Red Hat because they receive support for open-source software, which is a major reason for its use.
What needs improvement?
I am not sure what needs improvement as our customers haven't shared any specific feedback. Perhaps some minor enhancements like a more user-friendly knowledge base and faster technical support could be beneficial.
For how long have I used the solution?
I have been working with Red Hat Enterprise Linux (RHEL) for over ten years, with a recent focus on it in the last few months.
What was my experience with deployment of the solution?
During deployment, I did not encounter any challenges. The initial setup process was straightforward and easy, similar to other operating systems. Deploying on a virtual machine takes about twenty minutes, and using Red Hat Satellite allows for the deployment of multiple machines simultaneously.
What do I think about the stability of the solution?
I find that Red Hat Enterprise Linux (RHEL) is highly stable, and I would rate its stability nine or ten out of ten. It is a fully enterprise-grade operating system, and stability is crucial for our customers.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) is very scalable, and I would rate its scalability at nine or ten. Scalability is vital for our customers as they often expand their infrastructure.
How are customer service and support?
While the technical support could be faster, the Red Hat Enterprise Linux (RHEL) community service is excellent. The technical support from Red Hat could be rated six out of ten because of the slow response times.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was very easy and straightforward. I didn't experience any problems during the setup process, similar to other operating systems.
What about the implementation team?
The deployment process depends on customer specifications. After discussing and agreeing on the specifications, we proceed with the deployment. We guide customers and provide recommendations as needed.
What's my experience with pricing, setup cost, and licensing?
I do not have specific knowledge about pricing as I am not a seller. The price varies depending on the customer and the project. Therefore, I cannot provide an exact evaluation of pricing.
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux (RHEL) nine out of ten. The knowledge base could be improved to be more user-friendly as it currently requires getting used to.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: integrator
Last updated: Apr 3, 2025
Flag as inappropriateSystem administrator at a manufacturing company with 1,001-5,000 employees
Extensible integration enhances open-source projects while addressing hypervisor compatibility
Pros and Cons
- "Automation makes compliance a lot easier."
- "We have encountered compatibility issues with certain hypervisors, mainly with RHEL six hosts on the newer versions of FoxMox."
What is our primary use case?
We use the solution primarily for simulation and CAD solutions. It serves as the main use for our operating systems.
How has it helped my organization?
The openness of the operating system makes auditing a lot easier, plus the tools for auditing make that a lot easier to maintain.
Automation makes compliance a lot easier.
The knowledge gained from using the system completely makes troubleshooting easier and increases the knowledge pool in the company.
What is most valuable?
The extendibility of the solution and its openness, along with its integration with all of our other open-source projects, are highly valuable.
We appreciate that it is one of the few enterprise-enabled Linux operating systems we can use.
It is very extensible, which aids as our needs change.
What needs improvement?
We have encountered compatibility issues with certain hypervisors, mainly with Red Hat Enterprise Linux six hosts on the newer versions of FoxMox.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for over ten years.
What do I think about the stability of the solution?
The solution has performed really well for our business-critical applications and is very stable. I have no issues.
What do I think about the scalability of the solution?
The solution is very extensible, adapting perfectly as our needs change.
How are customer service and support?
Customer support is very helpful and insightful. I would rate it very well, approximately an eight on a scale of one to ten.
How would you rate customer service and support?
Positive
What was our ROI?
The biggest return on investment is the knowledge gained by using the system. The access we have to the operating system increases user involvement and facilitates troubleshooting, thus expanding the company's knowledge pool.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are reasonable.
What other advice do I have?
For non-business critical applications, a third-party Linux OS may suffice, however, for something running 24/7, it is advisable to go for stability and enterprise support.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
Flag as inappropriateSenior Systems Specialist at a tech vendor with 51-200 employees
Offers the greatest return on investment through reduced maintenance requirements and improved employee productivity
Pros and Cons
- "Red Hat's support and the latest versions offer significant advantages, including efficient resource utilization with Red Hat Enterprise Linux, allowing us to run more workloads with fewer resources."
- "There's room for improvement with some Linux tools."
What is our primary use case?
We are running standard workloads such as Spring Boot, Node.js, React platforms, and Liferay on Red Hat Enterprise Linux.
We chose Red Hat Enterprise Linux for our workloads primarily due to its strong support system and the extensive open-source community surrounding it, making it a widely known and utilized operating system globally.
How has it helped my organization?
Red Hat Enterprise Linux has enabled us to centralize our development using the OpenShift platform, where our developers utilize Red Hat Enterprise Linux servers for software runtimes.
It provides support, version updates, and security features that assist our containerization projects.
Red Hat Enterprise Linux has performed well in our critical business operations.
We rely on Red Hat Enterprise Linux for its built-in security features, timely support, and rapid release of the latest patches and updates.
Red Hat Enterprise Linux helped reduce risk and improve efficiency by enabling us to achieve more with fewer resources.
Red Hat Enterprise Linux has significantly contributed to business continuity and compliance efforts due to its seamless integration with our existing environment.
We are currently deploying our operator in the OpenShift environment, along with advanced cluster security. This automated solution scans Red Hat Enterprise Linux server images and can be customized to meet our needs.
The portfolio helps lower the total cost of ownership for our enterprise landscape due to its robust support system and rapid updates, making it the optimal solution.
What is most valuable?
Red Hat's support and the latest versions offer significant advantages, including efficient resource utilization with Red Hat Enterprise Linux, allowing us to run more workloads with fewer resources. Furthermore, the seamless integration with our existing systems adds substantial value.
What needs improvement?
My primary focus on assisting development projects and CI/CD pipelines has been largely issue-free. However, there's room for improvement with some Linux tools.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for around 15 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux has consistently delivered strong performance for our business-critical operations.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable due to the container environment, which is beneficial as our needs change.
How are customer service and support?
The support from Red Hat is top-tier.
How would you rate customer service and support?
Positive
What was our ROI?
Red Hat Enterprise Linux offers the greatest return on investment through reduced maintenance requirements and improved employee productivity due to its stability, security, and ease of management.
What's my experience with pricing, setup cost, and licensing?
I have limited information regarding Red Hat Enterprise Linux pricing and licensing, but our managers appear satisfied.
What other advice do I have?
I would rate Red Hat Enterprise Linux ten out of ten.
While some may consider third-party Linux operating systems, Red Hat Enterprise Linux offers superior robustness, maintenance, and consistent platform upgrades, making it a more reliable choice due to its dedication to providing a consistently updated environment.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
Flag as inappropriateIT Architect at a tech vendor with 10,001+ employees
Enables us to achieve continuity with flexible security enhancements
Pros and Cons
- "The most valuable features for us are the flexibility and security that Red Hat Enterprise Linux provides."
- "We have experienced some issues with the support."
What is our primary use case?
Our Red Hat Enterprise Linux systems support specialized voice applications and telecommunications systems, which are integrated into the larger infrastructure.
We chose Red Hat Enterprise Linux for our workloads due to its superior security and the straightforward implementation of security policies compared to other operating systems.
How has it helped my organization?
Red Hat Enterprise Linux has enabled us to centralize development, and we are using automation tools like Ansible and Red Hat Satellite Server to streamline the process of building and managing these operating systems.
It offers strong performance capabilities that are suitable for business-critical applications.
There are built-in security features that can be automated. We must gather all the relevant policies and incorporate them into our automation scripts to apply them to the operating system.
Red Hat Enterprise Linux has provided zero downtime, which is incredibly reliable for us. It has also contributed to our business continuity and compliance efforts.
Red Hat Enterprise Linux has contributed to business continuity and compliance efforts.
Since implementing Red Hat Enterprise Linux, our penetration test results have significantly improved.
Red Hat's portfolio helps reduce our total cost of ownership across our enterprise landscape.
What is most valuable?
The most valuable features for us are the flexibility and security that Red Hat Enterprise Linux provides.
What needs improvement?
We have experienced some issues with the support.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for around five years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux has performed very well for our business-critical applications, and we have had no problems related to it.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux scales very nicely for us; it is good, flexible, and provides all we need.
How are customer service and support?
There have been some issues with support, but this might be because of our environments and their air-gap configurations. However, overall, the experience is quite satisfactory.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We chose Red Hat Enterprise Linux over other Linux distributors because of the security reasons. It's much easier to implement security policies with Red Hat Enterprise Linux compared to other OSs.
What was our ROI?
The biggest return on investment with Red Hat Enterprise Linux is the flexibility and security it provides.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
I would rate Red Hat Enterprise Linux ten out of ten.
While we plan to initiate containerization projects on Red Hat Enterprise Linux, we are postponing them because some of our legacy systems are not yet compatible.
We are planning to use AI for an upcoming project that will help people find solutions to problems with on-premises systems in environments without internet connectivity. Due to this air-gapped requirement, we must build and test various AI systems within that secure environment. Therefore, we are currently in the initial planning phase of this project.
I would advise choosing Red Hat Enterprise Linux because it fulfills our needs perfectly. Why choose something else?
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
Flag as inappropriateSupport Engineer at Alcadis
Enables a stable, more secure environment that is well-supported
Pros and Cons
- "I find the most valuable aspect of Red Hat Enterprise Linux to be its comprehensive support, encompassing both technical and security issues."
- "The deployment learning curve for Red Hat Enterprise Linux could be more user-friendly."
What is our primary use case?
We use Red Hat Enterprise Linux for our infrastructure, and in recent years, we have also been using it for Ansible, primarily for appliance deployment on the customer side.
Red Hat Enterprise Linux is deployed on-premises on our virtual machines.
How has it helped my organization?
Red Hat Enterprise Linux provided our organization with increased stability over the past decade.
Red Hat Enterprise Linux has allowed us to centralize development and focus on our projects by providing a consolidated platform for our enterprise distribution.
We are satisfied with Red Hat's built-in security features, which effectively reduce risk, ensure business continuity, and maintain compliance. Red Hat Enterprise Linux provides a more secure operating system than other Linux solutions due to its robust security features and a supported kernel that receives regular security updates.
Red Hat Enterprise Linux, when used with Ansible, has significantly automated various tasks, leading to a reduction in the total cost of ownership.
It has helped save the organization costs.
What is most valuable?
I find the most valuable aspect of Red Hat Enterprise Linux to be its comprehensive support, encompassing both technical and security issues.
Red Hat's comprehensive documentation eliminates the need to contact technical support for any issues encountered.
What needs improvement?
The deployment learning curve for Red Hat Enterprise Linux could be more user-friendly.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 14 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux offers exceptional stability, with downtime limited to scheduled maintenance periods.
What do I think about the scalability of the solution?
Although Red Hat Enterprise Linux is designed for scalability, our current deployments are not large.
Which solution did I use previously and why did I switch?
Our organization has always used Red Hat Enterprise Linux.
How was the initial setup?
Deploying Red Hat Enterprise Linux can be challenging, but the documentation provides valuable assistance.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
Red Hat Enterprise Linux offers a significant return on investment through Ansible, a powerful tool that enables the automation of our environment.
What other advice do I have?
I would rate Red Hat Enterprise Linux nine out of ten.
Red Hat Enterprise Linux distinguishes itself from other vendors by offering exceptional support and ensuring that organizations have readily available assistance when needed.
Red Hat Enterprise Linux is the industry standard compared to other Linux vendors.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
Flag as inappropriateApplication Support Analyst at a tech vendor with 1,001-5,000 employees
Along with easy patching upgrades it can be deployed quickly
Pros and Cons
- "The most valuable feature of the solution is that the upgrade in the patching area is really easy."
- "Everything in my company is based on whatever AWS provides, specifically when Linux is on AWS, and I guess it negatively affected my company."
What is our primary use case?
I use the solution to manage Atlassian applications. In our company, we initially deployed Atlassian applications on Red Hat Enterprise Linux (RHEL). For most of the products my company uses, we create Red Hat Enterprise Linux (RHEL)-based servers because we have Red Hat Satellite, so we just bring them up and make them supportive for us.
How has it helped my organization?
The most valuable benefit of the product for my organization revolves around standardization, which is why we have all the same types of machines and operating systems. It makes it very easy and familiar across the board. The tool is also very reliable.
My company does have a hybrid cloud environment. Running Red Hat Enterprise Linux (RHEL) as the foundation for the hybrid cloud deployment strangely impacted our operations. I think that when my company moved off from the tool's on-premises version for certain applications, we had to leave Red Hat Enterprise Linux (RHEL). Everything in my company is based on whatever AWS provides, specifically when Linux is on AWS, and I guess it negatively affected my company.
Red Hat Enterprise Linux (RHEL) has helped my company centralize developments because we know what we are going to use in the product, and so we don't have to make any decisions. Owing to the aforementioned area, I would say it offers a good standard.
In terms of the tool's built-in security features when it comes to risk reduction, business continuity, and maintaining compliance, I would say it is very easy to patch, which helps our company to keep it up to date and avoid all downfalls.
Speaking about the portability of applications and containers built on Red Hat Enterprise Linux (RHEL) to keep our organization agile, I would say that we don't tend to move that much with applications. The tool has helped to weave a path for an upgrade while creating a new application server, after which one can transfer it over. Considering the aforementioned details, the tool is portable. In short, whenever I try to use the product's portability feature, it does work.
What is most valuable?
The most valuable feature of the solution is that the upgrade in the patching area is really easy.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for ten years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution since it is easy to make changes in the tool.
If the product is deployed on an on-premises model, it will be deployed on Red Hat Enterprise Linux (RHEL) system.
How are customer service and support?
I haven't had a reason to use the support services of the product for a long time. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, my company used CentOS for a while. There were some other products which were also used in my company. My company started to use Red Hat Enterprise Linux (RHEL) as it provided standardization, and we required something nice and uniform in nature.
How was the initial setup?
The product was already up and running when I joined the organization.
The solution is deployed on an on-premises model. If my company opts to have the product deployed on cloud, then we would opt for the cloud services offered by AWS.
What about the implementation team?
I am sure my company did not seek help from many integrators, resellers, or consultants to deploy the product.
What was our ROI?
The biggest ROI I experienced using the product stemmed from the fact that it was really fast to deploy right from the beginning when we were building our company's new systems. The product works fine.
What other advice do I have?
I would recommend Red Hat Enterprise Linux (RHEL)to a colleague who is looking at open-source cloud-based operating systems for Linux since it offers Red Hat Satellite, so everything is just so encapsulated and there in the tool.
I can't speak of whether the Red Hat portfolio has affected our total cost of ownership across our enterprise landscape since I don't know the cost.
I rate the tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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