What is our primary use case?
We've implemented OpenShift on top of OpenStack. It's a Red Hat OpenStack environment, which is the virtualization layer, and then OpenShift is for the cloud technologies.
It's currently on-prem on a private cloud. In the future, we might utilize a public cloud if the government approves that. Currently, the banking industry isn't allowed to go to the public cloud.
How has it helped my organization?
There is a big move towards digital banking. They prefer to have their solution up and running as soon as possible when the request comes in. They have to have the libraries and all the containers up and running. In a couple of minutes or seconds, they have their whole infrastructure up and running.
With regard to security, most companies are moving towards the black box approach and Red Hat. It's much more secure compared to the other vendors.
What is most valuable?
There's consistency, and it's resilient as well.
With regards to OpenShift, everything is related to cost. If you need a vanilla OS, you have to spend a lot on the licensing that is tagged. You have to spend on the infrastructure and the licensing on a core basis, and whatever is required on your containers, you just have to give minimum hardware specs.
What needs improvement?
Red Hat Enterprise Virtualization isn't up to the mark as compared to VMware and Hyper-V, but they're moving everything on OpenShift for containers and virtual machines, which is stable. If you go into the virtualization layer, they still need to improve a lot of things, but with regards to OpenShift, containers, Docker, and other things, they are doing well.
For how long have I used the solution?
We've been using it for three to four years.
What do I think about the stability of the solution?
Compared to Windows and other operating systems that I've used, it's stable.
What do I think about the scalability of the solution?
I'd rate it a nine out of ten in terms of scalability. We have plans to increase its usage in the future. Our infrastructure will be able to scale. We have a plan to grow it every three years.
How are customer service and support?
Their support is very good. Most of the things are already listed in their knowledge base. Support cases are only raised when you end up with any critical situation. I'd rate their support a nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We've used Windows, Solaris, and AIX. The reason for switching to it was that everything is moving to the black box. People want everything to be secured. We got a lot of updates on Red Hat, and it was doing very well in the market.
How was the initial setup?
It was very straightforward. When we did the proof of concept, we had everything ready within two or three days, and then the engineers who came to deploy it did it in a day's time once we had all the infrastructure up and running. This was just for the proof of concept.
With regard to the implementation, they had a timeline, and they did deliver before the timeline.
It has been deployed on Nutanix as well. They are present even in the marketplace for AWS. It's a straightforward installation. They have two categories: UPI and IPI, and the installations are very straightforward, but it requires a lot of expertise if you want to deploy it on a public cloud.
What about the implementation team?
It was implemented by Red Hat. In terms of maintenance, it does require maintenance, but once it is highly available, it's easily done.
What was our ROI?
We've seen an ROI. It has had cost benefits.
It has saved us money. We did a proof of concept with the VMware Cloud Foundation and OpenShift. We saw the feasibility and how fast it can be deployed. There were a lot of considerations. We evaluated it from all perspectives. Compared to the VMware Cloud Foundation, we noted that it was just 50% of the cost. If you go for VMware, they charge you on a core basis, and the licensing costs are huge. You'll have to spend on Microsoft licensing, and then you'll have to spend on the OS as well. Comparatively, it's much cheaper.
What's my experience with pricing, setup cost, and licensing?
We purchased it directly from Red Hat. Compared to open source, it's very pricey, but you get the support, which makes it much better.
What other advice do I have?
You have to deploy it and evaluate it. You can see that there's a lot of difference compared to other operating systems. It also depends on where exactly you're going. There are mainframes and other different places where you can deploy it. Even on the mainframe, it makes a lot of difference.
With Red Hat, there are a couple of things you need to consider while building your infrastructure. You need to have good hardware, and you need to have a compatibility matrix to be able to have a stable environment. It has to be tested in a proper way, rather than deploying it on any box.
In terms of the golden images created by the image builder tool, we have vendors who come with their solutions. They come with the containers, and they deploy them. Most of them are using GitHub, and we just provide the infrastructure. From a technical perspective, there's a solutions department that's into APIs. They handle everything, and we just provide the infrastructure.
Overall, I'd rate it an eight out of ten.
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