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Senior Software Engineer at a tech services company with 201-500 employees
Real User
Brilliant use of Kubernates as a core process for pushing infrastructure
Pros and Cons
  • "The solution's use of Kubernetes as an internal or core process on the system is brilliant."
  • "The solution is moving away from CentOS and there are growing pains from the customer's perspective."

What is our primary use case?

Our company uses one of the solution's varieties, mostly CentOS. We are restructuring and moving to the licensed version of RHEL and its derivatives. 

We use both RHEL 7 and 8 mostly in the cloud but also have a small data center where the solution is used on bare metal. Our team does a lot of AIML work where we set up instances to run simulations. 

We are moving a bit into Redshift because we do not have many staff members with containerization or Kubernetes experience. 

How has it helped my organization?

We run most things on the solution and its impact has been huge. We do have a few items on Ubuntu but question its use. Conceptually, Ubuntu is for amateurs and RHEL and CentOS are for professional organizations with hardened security. 

What is most valuable?

The YUM repository is valuable. We are in an interesting situation because we cannot have access to direct YUM or browser repositories so we have to copy to a Nexus server and pull from there. From what we have seen, pretty much everything is available right there. 

The solution's use of Kubernetes as an internal or core process on the system is brilliant. You eventually get to Kubernetes whether via Redshift or other tools and do not have to worry about your hardware because you deploy and push to the infrastructure without worry. 

The Cockpit makes it very easy to maintain systems because you do not have the overhead of running gooey but still have the interface. I am a Linux person and had issues with Windows because they required gooey on servers when it was not necessarily needed. 

What needs improvement?

The solution is moving away from CentOS and there are growing pains from the customer's perspective. It was purchased by IBM and they are for profit which everyone understands. There is a huge shake up right now because customers who run CentOS do not know what to do with all their systems. One of the reasons CentOS is used for government offices is its security feature that does not change because it occurs after route. The solution placed CentOS in the middle so government customers do not trust it. The way the rollout occurred caused a lot of mistrust with Red Hat. 

The SELinux is great but the Amazon security features cause issues. For example, we run RHEL and CentOS on AWS but they control the cloud and do not give us access to security features. We have to go through multiple layers to deploy an instance. Something that could be controlled with a firewall or blocking ports is now controlled by security groups inside AWS that we cannot access. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,989 professionals have used our research since 2012.

For how long have I used the solution?

I am newer to the solution but our company has been using it for a long time. 

I previously worked with an Intel customer who used a lot of CentOS, so I am aware in that sense. I am very familiar with the YAM and DNF. I have even played a bit with Rocky which is not specific to the solution. 

My work in systems and software supports one of our teams. 

How are customer service and support?

Technical support staff are personable and quick to get to problems. Support is better than other vendors and I rate it a ten out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used to work for a government organization that was heavily into AWS. One of the reasons they embraced open source was because Oracle was too expensive. They put everything into AWS rather than open source, so they will soon be in the exact same position where everything is proprietary. 

How was the initial setup?

The solution is easy to set up but sometimes there are issues with custom software deployments. For example, we want to use Ansible in RHEL 8 but the software is only supported in RHEL 7. We question whether we should install an old version of Python to get things to run. 

The solution is pretty easy to troubleshoot. 

What about the implementation team?

Our organization is huge but I handle the setup for instances in our small data center.

What was our ROI?

I do not deal with money, but I see an ROI in terms of the engineers' skills because they can reapply them to multiple RHELs and incidents. 

What's my experience with pricing, setup cost, and licensing?

The solution is moving away from its open source roots and licensing is a little bit of an issue. 

Which other solutions did I evaluate?

We use Ubuntu, but not much. 

Primarily, we are dedicated to RHEL and CentOS to the point that we do not see Windows as a viable server option. Microsoft's cloud is getting traction but it only makes sense if you have a solution meant for Windows. 

We also use Redshift and Cockpit. There is consistency across products so they are backward compatible with familiar operations. For example, you could use RHEL 8, YUM, or DNF because the syntaxes are identical.  

The solution is very into Ansible and we are trying to drive everything to it.

What other advice do I have?

Look at the security features of the solution and compare them with other options. Open source is great, but at the end of the day, you need someone supporting the product. Another option is to just listen to groups that write on the internet, but you have to decide if you trust that along with their adversaries. 

Government offices have to worry about adversaries from other countries because the code they use is unclear. The idea of open source is to be able to evaluate the code but it is not clear if anyone actually reviews it. 

I rate the solution a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Afrin O M - PeerSpot reviewer
Software Developer | Red Hat Certified Engineering | Red Hat Certified System Administrator at Francis Xavier Engineering College
Real User
Top 20
The cloud platform provides a real-time experience, enabling us to practice for exams easily and enhance our Linux knowledge
Pros and Cons
  • "The cloud platform provides a real-time experience, enabling us to practice for exams easily and enhance our Linux knowledge."
  • "Sometimes, the platform would be very slow, making it difficult to open labs."

What is our primary use case?

I use Red Hat Enterprise Linux to create directories and files and configure security settings for the Red Hat Certified System Administrator exam.

How has it helped my organization?

The knowledge base offered by Red Hat Enterprise Linux comprehensively covers the fundamental knowledge required for the Red Hat Certified System Administrator and Red Hat Certified Engineer certifications. My experience taking the Red Hat examination was positive, and I am satisfied with their product.

I can easily work with Red Hat OS because it is user-friendly, even for manual tasks. While it may be as expensive as Windows, they offer a four-month trial and provide cloud access. This is valuable for understanding Linux concepts and working within the Linux environment. Overall, it's a great learning experience.

What is most valuable?

We prefer not to install the Linux OS manually, so we opt to work in the cloud instead. The cloud platform provides a real-time experience, enabling us to practice for exams easily and enhance our Linux knowledge. This proves highly beneficial for students pursuing Red Hat certification.

What needs improvement?

While preparing for the Red Hat administrator examination, I worked with the cloud platform, which was generally good but occasionally experienced some lag. Sometimes, the platform would be very slow, making it difficult to open labs. It could take around 30 minutes to start a lab, and there were limitations on data persistence. Any work or files created would only be available for one week before disappearing, requiring recreation. This lack of long-term storage is a disadvantage of the Red Hat Cloud platform.

For how long have I used the solution?

I am currently using Red Hat Enterprise Linux.

What do I think about the stability of the solution?

I would rate the stability of Red Hat Enterprise Linux seven out of ten because of the lagging.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable.

How are customer service and support?

The support team was helpful in addressing the lag in the cloud.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used UNIX before switching to Red Hat Enterprise Linux. UNIX did not provide adequate support for developers, making it challenging to work with. Though it's open source, UNIX lacked the features that we needed. So, I transitioned to Red Hat. Red Hat offers developers extensive support and access to technologies like OpenShift and Kubernetes. This makes it easier for developers and large companies to manage workloads and adopt new technologies.

I installed UNIX on my laptop and experienced no lag, unlike the lag I've encountered in the cloud with Red Hat Enterprise Linux.

How was the initial setup?

Installing Red Hat is easy. We download the file and run it in our labs.

What's my experience with pricing, setup cost, and licensing?

One Red Hat license costs USD 131, which I find reasonable.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

We have 15 members in our group that use Red Hat Enterprise Linux.

I recommend Red Hat Enterprise Linux. It's much faster than UNIX and offers extensive management support, making it valuable for startups and engineering developers.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,989 professionals have used our research since 2012.
reviewer2398740 - PeerSpot reviewer
Technical Staff Solutions Architecture, Modern Cloud Application Services at a tech vendor with 10,001+ employees
Real User
At the forefront of built-in security features
Pros and Cons
  • "The number one thing we like is that it is a very reliable platform. It is a very consistent platform. There is very little that we cannot do with Red Hat Enterprise Linux, and there is very little that we worry about when we are running a Red Hat distribution."
  • "They are continuing to push the ecosystem forward, but as a consumer, what was most important for me was the reputation of openness that Red Hat has fostered. I would like that back."

What is our primary use case?

We use Red Hat for everything or we have a Red Hat derivative.

How has it helped my organization?

We use it on-prem and on the cloud. We use it in a hybrid cloud environment. We see it everywhere. We have a more consistent view. We do not have the same churn that we have with other operating systems. The longevity of Red Hat Enterprise Linux is pretty cool.

We see it being used a lot for containerization projects. A lot of the things that I am involved in involve Red Hat Enterprise Linux. It is a great experience. It is something that we know we can come into and have a good outcome. It is very reliable.

They are at the forefront in terms of built-in security features. I have seen a lot of things that they are doing. We would like to see more of that because security is something that is impacting everyone. 

The portability of applications and containers built on Red Hat Enterprise Linux is great for keeping our organization agile. It is consistent. When I build an image with Red Hat Enterprise Linux, I know what is in it. I know it is trusted. I do not have the same churn that I would have with others. The way they support it and the way they communicate are well-known.

What is most valuable?

It is the number one Linux operating system that we've run in to, and the way it does things is the way I prefer. I do not know if it is because they did it first, or they just read my mind.

The number one feature we like is that it is a very reliable platform. It is a very consistent platform. There is very little that we cannot do with Red Hat Enterprise Linux, and there is very little that we worry about when we are running a Red Hat distribution.

What needs improvement?

Red Hat started as a very open and outwardly focused release, but recently, some of the changes that were made have affected that reputation. From the standpoint of what they can add to the product, the product is pretty stable. 

They continue to push the ecosystem forward, but as a consumer, what was most important for me was the reputation of openness that Red Hat has fostered. I would like that back. I wish they did not care about CentOS and things like that. I have seen my customers push away from Red Hat as a result of that perception, which is weird because it does not change anything. I wish they would value that. Because of new owners too, the perception has changed suddenly.

For how long have I used the solution?

I started with Red Hat before Enterprise Linux. I started in the nineties when Red Hat first went on floppy disks. They had a bunch of floppy disks. That was my first release, and then they started doing it via CD-ROMs. The first Red Hat Enterprise Linux release that I used was 2 or 2.1 in early 2000. I remember the Red Hat person coming to where I was working at the time and saying that they are going to start this enterprise distribution. We were really skeptical. We were like, "We have Red Hat. We love Red Hat. Why are you messing with a good thing?" It is kind of funny.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

It has always been solid. It is getting a little worse than it was before. When you get to the right people, you always get amazing support. It is just a bit harder to get to the right people. I would rate their support a ten out of ten. I love it when we get there.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

It has been very long since I started working with these types of solutions. I have used them all.

How was the initial setup?

We use it in the cloud. We use it on-prem. We use it in a hybrid situation. We use all cloud providers.

Its deployment has always been simple.

What about the implementation team?

I am a consultant and integrator.

What was our ROI?

For us, our ROI is the predictability of Red Hat. We know what is coming. It is well-communicated. We could see the upstreams. We know how it is supported. We know how they communicate about CVEs and things like that. We know how to iterate the ecosystems. We know how to deal with RPMs. Very rarely, you are like, "This is brand new." It always usually works into a construct. There is always a utility that you can use to wrap complex things, such as SELinux or containers. There is always something.

Which other solutions did I evaluate?

We have done bake-offs before with the big three that everybody talks about. There is Red Hat. There is SUSE, and there is Ubuntu. Personally, I am not a fan of Ubuntu. I do not run a desktop, which is probably why. The ones that I run into all the time are SUSE or Red Hat Enterprise Linux.

What other advice do I have?

If I were not going with Red Hat Enterprise Linux, I would go with a Red Hat Enterprise Linux clone. In business, I would always use Red Hat. Personally, I would use CentOS just because I prefer the way Red Hat organizes everything, so it has always been Red Hat or a Red Hat clone.

I would rate Red Hat Enterprise Linux a ten out of ten. I love it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nikhil Sehgal - PeerSpot reviewer
Lead Solution Advisor (Cyber Security) at Deloitte
Real User
Top 5Leaderboard
Is well documented and stable, but the support needs improvement
Pros and Cons
  • "Red Hat is open source, so what we get with Red Hat Enterprise Linux is valuable support that is not included in the free version."
  • "A one-click package for hardening all files would significantly improve efficiency compared to the current manual process, especially considering the hundreds of files we've processed over the years."

What is our primary use case?

Red Hat Enterprise Linux serves as the foundation for our cluster infrastructure, allowing us to deploy applications and connect servers. We further enhance operational efficiency by deploying Kubernetes on top.

We chose Red Hat Enterprise Linux for its stability and well-rounded features and its proven track record of decades of reliable operation.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features and mandatory access control help to mitigate and secure the OS from threats.

Red Hat Enterprise Linux is well documented and anyone with a technical background can easily understand and use the OS.

Red Hat's image builder is helpful.

Building upon the industry's 95 percent adoption of Linux OS, our Red Hat Enterprise Linux with Kubernetes setup has helped our operations.

We have not encountered any downtime while using Red Hat Enterprise Linux.

Red Hat Enterprise Linux enables us to achieve security standards certification.

The performance of Red Hat Enterprise Linux is consistent between on-premises and cloud deployments. The key difference is simply a shift from owning hardware to renting cloud space for the operating system.

What is most valuable?

Red Hat is open source, so what we get with Red Hat Enterprise Linux is valuable support that is not included in the free version.

What needs improvement?

Recently, whenever we have applied a Red Hat patch, we have encountered errors requiring additional work. Unfortunately, the release notes for these patches are not always updated accurately, creating further challenges during troubleshooting. Specifically, the notes often fail to mention dependent packages that are also updated alongside the main package.

While the OS hardening feature is helpful, it could benefit from additional automation. A one-click package for hardening all files would significantly improve efficiency compared to the current manual process, especially considering the hundreds of files we've processed over the years.

The support has room for improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for eight years.

What other advice do I have?

I would rate Red Hat Enterprise Linux a six out of ten.

Red Hat Enterprise Linux is deployed across multiple locations in our organization with 95 percent of our employees that use it.

To ensure optimal performance and security, we must prioritize installing operating system updates as they become available.

Taking the Red Hat administration course beforehand will significantly ease the user experience when using Red Hat Enterprise Linux.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2298882 - PeerSpot reviewer
System Administrator at a government with 501-1,000 employees
Real User
Rock solid, secure, and good documentation and support
Pros and Cons
  • "I like most of the features. I like its stability. I like its views. It provides a very stable environment."
  • "The upgrade procedures are a little bit cumbersome. It would be nice if they are not because every three or four years we have to update, and I find that to be a bit on the cumbersome side. We have been able to automate most of it, but we still run into things where the job does not finish. There are things that require additional steps. There are things that need to be removed and that always require manual intervention."

What is our primary use case?

We have an older environment with a lot of servers. They are development servers for a lot of in-house development. We have a lot of things. We have Ruby on Rails, Java, and a lot of Oracle applications

Red Hat Enterprise Linux is mostly on-prem in my current job. In my previous jobs, we have had it on AWS or Azure.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features are good when it comes to simplifying risk reduction and maintaining compliance. It is something that they do very well. It is one of the reasons why we like running it. It is rock solid in all areas. Red Hat does a really good job of keeping on top of vulnerabilities and making the patching process easy.

Red Hat Enterprise Linux has impacted our uptime and security. We have had no breaches, and our systems are usually up.

Red Hat Enterprise Linux has not yet enabled us to achieve security standards certification because that is not a requirement for where we are, but I am pretty confident that we would meet those standards. Our security teams are usually chasing problems on the other side of the house.

What is most valuable?

I like most of the features. I like its stability. I like its views. It provides a very stable environment. There is not a lot of downtime. There are not a lot of issues. Primarily, we are deploying things and configuring things, and occasionally, we add new things for developers as needed, but it does not require much troubleshooting or break fixing. That is rare.

The knowledge base offered by Red Hat Enterprise Linux is another thing I like about it. It is particularly easy to find an answer to your problem online. There is very good documentation, very good user communities, and good support when you need it.

What needs improvement?

The upgrade procedures are a little bit cumbersome. It would be nice if they are not because every three or four years we have to update, and I find that to be a bit on the cumbersome side. We have been able to automate most of it, but we still run into things where the job does not finish. There are things that require additional steps. There are things that need to be removed and that always require manual intervention. I do not know how they can get rid of that, but it is cumbersome in an environment where you have hundreds or thousands of servers.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

How are customer service and support?

I would rate their support a nine out of ten. I just do not give tens. I am sure there are some areas where they can improve, but they are good. They are responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have got experience with Windows and Solaris before that. Red Hat Enterprise Linux is my favorite. With Solaris, that stream stopped a long time ago, but Red Hat Enterprise Linux has all of the nice things about it, and they have continued to develop and build many new things. For instance, when you had to patch on a Solaris box, you had to take the server down into single-user mode and apply the patching. I like it better than Windows in every way. It is more intuitive to me. I like that I can do more things from the command line. It is easier to automate things.

How was the initial setup?

I have been involved in the upgrades and some migrations for migrating things from Solaris. We also had CentOS, which was converted to DevStream, so we have had to change those to Red Hat. The upgrades and migrations were not terribly difficult. Usually, the tools were there. We called support when we ran into problems, but for the most part, it worked.

I have used Convert2RHEL. It was a bit helpful. It did the job.

We mostly use Ansible for deployment, patching, and managing the system in general. Our experience has been good. I am looking at some of the newer things they have at the conference that we have not had a chance to play with, but it meets our needs.

What was our ROI?

We have seen a return on our investment. We are able to do what we need to do without any problems or interruptions, and we are able to do it quickly.

What's my experience with pricing, setup cost, and licensing?

For me, it is not too bad, but my company pays the bill, so I do not worry too much about it. 

What other advice do I have?

I would rate Red Hat Enterprise Linux a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Martin Prendergast - PeerSpot reviewer
Linux Architect at MIRACLE
Real User
Top 20
A stable solution that can be used for a long time without having to upgrade every other year
Pros and Cons
  • "Compared to any other product, Red Hat Enterprise Linux provides a stable backported solution for a long time."
  • "The biggest thing that the solution could introduce is an even slimmer version of Red Hat Enterprise Linux."

What is our primary use case?

We use the product to host operating systems, applications, or infrastructure for our customers. Our customers use the product as a long-term solution that they don't have to upgrade every other year. They can get people that know the solution from the get-go.

What is most valuable?

The biggest feature is the longevity of the distribution. Compared to any other product, Red Hat Enterprise Linux provides a stable backported solution for a long time. It is important because we have moved a lot of software containers. We want to update it but don't want to unless we have to. So it's great to have something stable for a long time.

What needs improvement?

The biggest thing that the solution could introduce is an even slimmer version of Red Hat Enterprise Linux. We are moving to containers, but we also have a lot of void loads that don't go into containers. It would be nice to have an even thinner operating system. Even if you choose minimally, you still get a lot of useless stuff you don't need.

For how long have I used the solution?

I have been using the solution for 20 years.

What do I think about the stability of the solution?

I rate the product’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

It's really difficult to get to someone that knows something. When you get to the right people, support is really good. But there are a lot of people that can only answer first-level questions.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We're using a lot of different OSs. We use Red Hat Enterprise Linux because we are a partner.

How was the initial setup?

It's pretty simple to install the product. However, some tools required to install it are missing.

What's my experience with pricing, setup cost, and licensing?

The pricing is great for virtual systems. The pricing for physical systems is way too high.

The overall costs depend on the project and the company.

Which other solutions did I evaluate?

We continuously evaluate other options. The main difference between Red Hat Enterprise Linux and other solutions is the complete ecosystem's longevity and possibility. Other products may present something similar, but they don't have the ecosystem around them.

What other advice do I have?

We probably purchased the solution from a cloud provider. We are using versions 5 to 9 currently.

The solution’s built-in security features are pretty good, but it's not something that I would take as a major selling point. The portability is good because we have a stable baseline for applications and containers. Red Hat Enterprise Linux’s security posture is pretty good. I don’t know if it's the strongest selling point, but it's up there.

In some ways, Red Hat Enterprise Linux enables us to centralize development. However, that's not mostly what we focus on. The primary output from Red Hat Insights is targeted guidance. Targeted guidance has not affected our uptime much.

It makes sense to go with a stable distribution compared to others. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2197299 - PeerSpot reviewer
UNIX/Intel/ARM manager at a financial services firm with 10,001+ employees
Real User
Top 20
Robust, provides good control, and has great a knowledge base and support
Pros and Cons
  • "I prefer it to Windows because of the level of configuration, level of control, and the ability to see the performance of processes on a given system. I prefer the control over logging and the ability that logging gives you to investigate a problem."
  • "The integration with the apps and support there could be better."

What is our primary use case?

As a whole, our organization is using it on Bare Metal on-prem and the private cloud, and then also in more than one public cloud environment. We probably have all three cloud providers. We definitely have Azure and Google Cloud. The environment that I support has about 40 apps in one cloud or another, but the organization as a whole definitely has hundreds of apps in Google Cloud or Azure. They're predominantly in Azure. The Google Cloud adoption is pretty recent compared to our Azure utilization.

I'm supporting a capital markets environment. A substantial portion of my environment is still Bare Metal at Colos. I'm sure on the application side, there's plenty of JBoss in our environment. There have been recent conversations around OpenShift on-prem that I'm working on, and our enterprise cloud teams are looking at or are using ARO in the cloud. In the next year, our use of the Ansible Platform will go from zero to full throttle as quickly as we can make that happen. We found the event-driven Ansible very interesting.

How has it helped my organization?

They've helped us work on employing technologies suitable to our various use cases. We're pretty slow adapters of containers, but that seems to be changing fairly quickly at the moment. That certainly gives us portability for workloads. They helped us with some aspects there, and they've helped us with a lot of automation conversation at the summit this week as well around Ansible.

When it comes to resilience in terms of disaster recovery, the operating system is robust. If it fails, it's probably an app issue. The majority of work in any of our DR scenarios is dependent on whether we have got cold standby or hot standby. If it's hot, the data replication is already there, and things are already spinning. Maybe it's on or you turn it on. Other times, you may have to start up something. Nearly all of those things are application architecture decisions as opposed to dependencies or things from an OS perspective, but in terms of the ecosystem for managing our Linux environment, using Satellite and so on has been very good.

What is most valuable?

I prefer it to Windows because of the level of configuration, level of control, and the ability to see the performance of processes on a given system. I prefer the control over logging and the ability that logging gives you to investigate a problem.

Its community is also valuable. It's open source, and Red Hat-supported streams are also valuable.

The level of communication we've got with them is fantastic. 

What needs improvement?

The integration with the apps and support could be better.

A colleague was talking about having some recommendations for the Ansible Cloud on the console and having some way of identifying your dev or prod path and whether you've got read or execute access to a playbook. There were different things like that, and they made a lot of sense, especially if you're in a dev or prod environment because mistakenly running something in prod would be a huge issue. There could be something that Red Hat configures, or there could be a text field where organizations can add labels to a part of the console to distinguish that for themselves. Those would be things that would be useful. I can't imagine it's hard to implement but being able to know which environment you're in matters a ton.

For how long have I used the solution?

As a part of my professional career, I've been using it since 2004. I joined my current organization in 2018. It has been almost five years since I've been working with Red Hat Enterprise Linux in the security environment of our organization.

What do I think about the stability of the solution?

It's stable. We rarely have our systems crashing.

What do I think about the scalability of the solution?

It's pretty easy and getting easier. It's not an OS issue. In terms of scalability, even while running our trading apps, we don't run into limitations related to the OS. Our limitations are more hardware-defined, and even then, we're running Red Hat Enterprise Linux on servers with eighty cores and almost a terabyte of RAM, and the OS doesn't have any issues.

How are customer service and support?

Their knowledge base is great. There are lots of times when we don't even have to open a support case because we find what we're looking for.

I've spent a lot of time with the Red Hat account team over the past nine months. They've helped me understand products. They've helped develop the skills of my team. They've helped us with technology conversations with other parts of my organization. They've been hugely supportive of the technology conversation we're having with other parts of the bank.

They've been over and above the expectations in most cases. I'd rate them a ten out of ten. I don't know if it could be better. It has been extremely good. They've been extremely helpful in reaching out and figuring out what they can contribute. The account manager that they have working with us is a former colleague, so it's a really smart decision because we have a very good relationship with the guy. He knows our environment. It has been extremely positive.

It's a growing relationship with Red Hat. We have been using Red Hat Enterprise Linux for a very long time, and I don't know if we can even compare it to the other OS vendors, but having the account team working with us with that level of experience with our environment helps them work with us. It helps us accomplish what we're trying to do. It has been a very good partnership.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

We get our licenses directly through Red Hat.

What other advice do I have?

We haven't used the image builder tool or insights, but it's something that we might explore in the coming months. 

I'd rate it a ten out of ten. It's very customizable and very supportive. It never seems to crash. There could be better integration with apps, but from an OS perspective, it's excellent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Software Engineer at a government with 10,001+ employees
Real User
An intuitive, easy-to-use interface with a wealth of available applications
Pros and Cons
  • "The flexible and extensive system makes it easy to cluster, check redundancies, and perform data backups."
  • "The operating system might not be able to handle big scientific problems which require a highly parallel system."

What is our primary use case?

Our organization uses the solution as a scientific workstation for forecasting, data collection, data presentation, and delivery of products in the form of bulletins or images to the general public. 

We have five to ten scientists who work on installations at any given time. We need a pretty powerful but flexible cluster system to operate and develop applications for general maintenance. 

We have over one hundred sites so we need something that is efficient. We use Smart Management to distribute packages and Ansible for some of our remote, repeatable management tasks.

How has it helped my organization?

The solution is very good and the best choice for us because it is quite versatile and familiar to staff. It has its own quirks from time to time, but by and large, the solution has been very reliable and useful for our purposes.

We operate in a high-security environment and the solution's security profiles meet our standards.

What is most valuable?

The solution is very versatile with an intuitive, easy-to-use interface and a wealth of available applications.

The flexible and extensive system makes it easy to cluster, check redundancies, and perform data backups. 

The solution's open source aspect is appealing because it invites collaboration. 

What needs improvement?

The operating system might not be able to handle big scientific problems which require a highly parallel system and symmetric multi-processor to run logic streams simultaneously. 

For how long have I used the solution?

I have been using the solution for twelve years.

I have used Linux since the 1990s. I started with Unix in 1979 as a student at Hopkins. I liked that Unix treated everything as a file and had a very consistent interface. 

Linux lived up to the spirit of Unix because of its core operating system that is modular with the basics and supports additional functionality as plugins. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Technical support is responsive and very good. I rate support an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Ten years ago, I used VMS and AIX depending on the project. 

My job right now is on analytics-based systems so I use the solution. The organization has used it for twenty years. 

How was the initial setup?

The setup was completed twenty years ago so I do not have details. 

The solution is easy to troubleshoot if you have familiarity with Unix systems. Any system of this scale will require maintenance but it is relatively straightforward. 

What other advice do I have?

I rate the solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: April 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.