Red Hat Enterprise Linux (RHEL) Reviews

I am the backend support for RHEL. We develop the stage for the application user.

Red Hat Enterprise Linux (RHEL) has benefited my company greatly because it is open source, making it very helpful to adopt.

Red Hat Enterprise Linux (RHEL) helps us solve pain points because every script and everything in RHEL is very human-friendly. We can automate processes, make changes according to our needs, edit files, add directories, and implement any modifications. Even in the RPMs, we can make changes according to our application needs, which is very helpful for us.

One of the features I appreciate most about Red Hat Enterprise Linux (RHEL) is its user-friendly interface. We have been using it continuously for this reason. As they are automating processes and introducing new methods, especially in RHEL 9, I thoroughly enjoy using the platform.

The GUI mode of Red Hat Enterprise Linux (RHEL) needs to be improved compared to the CLI mode.

I started using Red Hat Enterprise Linux (RHEL) at the beginning of my career. I have worked with RHEL versions 3, 4, 5, 6, 7, and 9. We will begin using RHEL 10 very soon.

Red Hat Enterprise Linux (RHEL) has not helped me to mitigate downtime and lower risks.

I have experience with customer service and technical support from Red Hat. When we encounter issues, we open a ticket with Red Hat, and they provide very good solutions.

When it comes to provisioning and patching Red Hat Enterprise Linux (RHEL) systems in our environment, we use Red Hat Satellite to carve out the image. We build our own image from Red Hat Satellite.

I have been involved in Red Hat Enterprise Linux (RHEL) upgrades and migrations from on-premises to the cloud. The migration process was straightforward without any difficulties. We performed both hot migration and cold migration successfully.

Reliability is key with Red Hat Enterprise Linux (RHEL), and the backend support from Red Hat is awesome. It is much easier to develop our own environment through Red Hat Enterprise Linux (RHEL) compared to other platforms such as Windows or Ubuntu. It is very human-friendly and easy to manage.

My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security for simplifying risk reduction and maintaining compliance is that, compared to other vendors such as Ubuntu and Debian, Red Hat is more familiar with these aspects. We love to use RHEL.

Overall, I would rate Red Hat Enterprise Linux (RHEL) a ten.

I use Red Hat Enterprise Linux (RHEL) to manage applications and for system administration. The latest version is Red Hat Enterprise Linux (RHEL) 10, which has AI with Red Hat Lightspeed inside the operating system, where you can write natural language in the terminal. I am using artificial intelligence inside Red Hat Enterprise Linux (RHEL). I am working with Ansible, which is an automation tool from Red Hat. I install Ansible inside Red Hat Enterprise Linux (RHEL) and make many automations.

Red Hat Insights helps in monitoring Linux servers, providing CVEs that need updating in the operating system, and giving information about server security.

In the latest release, there are three important new features: Red Hat Lightspeed with AI integration, image mode capability allowing Red Hat Enterprise Linux to be imaged and transferred to another VM, and Quench-key cryptography for enhanced security. The AI integration through Red Hat Lightspeed is particularly significant as it differentiates it from other operating systems.

SELinux is valuable for security purposes. SELinux is very good because we can give the correct permissions to the employees. 

Red Hat Lightspeed, added in the latest version, and image mode features are also significant features.

Red Hat Enterprise Linux (RHEL) is already good and perfect. They can continue to improve the AI features.

I have 10 years of experience working with Red Hat Enterprise Linux (RHEL). I worked as an operating system specialist for five years, performing administration tasks such as managing LVMs, users, groups, disks, and performing troubleshooting inside the operating system.

Their support is very good.

Positive

I worked with SUSE and changed to Red Hat Enterprise Linux (RHEL) because I worked at IBM for five years, and IBM bought Red Hat. All systems were integrated into Red Hat solutions. 

SUSE is very similar to Red Hat Enterprise Linux (RHEL), but I prefer Red Hat solutions because their support is much better. I believe that the support and updates from Red Hat are superior. For example, Red Hat has a feature called Red Hat Insights, which allows me to proactively manage incidents and identify vulnerabilities. SUSE does not offer these features.

The deployment is easy.

Red Hat saves time with integration with tools such as Ansible for automation. 

I am not involved in the pricing, but it is not very expensive.

I would rate Red Hat Enterprise Linux a ten out of ten.

Red Hat Enterprise Linux positively impacts my organization with its various capabilities. We use the orchestration processes with cloud services using Ansible.

Red Hat Enterprise Linux has a vast set of features. I can use the setup features and many other features. Red Hat Enterprise Linux is a whole world.

To become more competitive, they might consider changing their licensing model, for instance, by offering an instance-based payment for cloud computing services. In the future, I expect features regarding changes to the subscription model.

I would prefer Red Hat Enterprise Linux to allow easier cancellation of instances unless they are needed.

I started with Red Hat Enterprise Linux 7.5 and 7.6, and now, I have Red Hat Enterprise Linux 9.0.

The product has been stable since installation.

It is scalable. I have not experienced significant issues with scaling it.

The technical support by Red Hat is great. I would rate them a 10 out of 10.

The knowledge base offered by Red Hat is accessible. As you log in with your Red Hat account credentials, you can find the knowledge platform on your dashboard.

Positive

The initial setup of Red Hat Enterprise Linux is not complex. We just need a Red Hat Enterprise Linux image to install on any operating system and use the console. Since I have worked with Linux for around 10 years, installing it is straightforward for me.

I just need to upgrade the operating system with the latest update, and after that, I log in to my Red Hat account from the CLI to connect to the Red Hat Enterprise Linux service.

We have seen a return on investment with Red Hat Enterprise Linux. If you are using the service properly, especially in cloud computing, understanding the services you are using and what technology and applications are required can help manage your ROI very efficiently. Excessive services that are not compatible with your applications can impact your ROI negatively.

When I started using it, Red Hat Enterprise Linux was free for all and open-source. It is now paid with access to many features to upgrade and use their services.

Due to multiple organizations and corporate systems in Pakistan relying on it, it continued to be used, especially in corporate and banking systems even after becoming a paid service.

The pricing is not always reasonable, but it also depends on your requirements.

Overall, I would rate Red Hat Enterprise Linux a ten out of ten.

My main use case for Red Hat Enterprise Linux (RHEL) is when I was working with another company, where we used the Ansible Automation Platform provided by Red Hat and OpenShift, primarily for any code automations and server productions.

I have additional insights about my main use case for Red Hat Enterprise Linux (RHEL); we've used it as a standalone server for different products, more specifically as an Ansible server and key servers, just provided by virtual machines.

The best features that Red Hat Enterprise Linux (RHEL) offers include how comprehensive the enterprise packages are, as you can get stuff included with it and the documentation that follows, which I think is good even though it is a Linux distribution that you have to pay for.

I also appreciate Red Hat Enterprise Linux (RHEL)'s built-in security features, as they require less configuration and include compliance associated with it. More specifically, regarding the documentation, if I had any specific questions about Red Hat Enterprise Linux (RHEL), I could go directly to the website and find the answers there.

Red Hat Enterprise Linux (RHEL) has positively impacted my organization by providing a lot of security to run all of the systems we had in a particular environment, especially since I worked with more government operations, where security was the top priority, which Red Hat prioritized. We didn't have to worry about security configurations within the infrastructure, saving us time, and it was easy to navigate if you had a great background in Linux, plus Red Hat support was very helpful with any specific questions on the product.

I wish that Red Hat Enterprise Linux (RHEL) had more free options available; there are similar Linux distributions, but in terms of training and certification, I think it would be beneficial if there were a better free trial, allowing users to gain better experience with the platform itself.

That's the main improvement needed for Red Hat Enterprise Linux (RHEL).

I have been using Red Hat Enterprise Linux (RHEL) for about two years.

Red Hat Enterprise Linux (RHEL) is stable and handles growth and changes efficiently, specifically with new AI platforms being integrated.

I have not experienced customer support for Red Hat Enterprise Linux (RHEL).

Positive

I did not use a different solution before Red Hat Enterprise Linux (RHEL); it was strictly Red Hat Enterprise Linux (RHEL).

I cannot share any return on investment from using Red Hat Enterprise Linux (RHEL).

I never dealt directly with the pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) since that was managed by someone above me; it was more about day-to-day use cases for me.

My advice for others looking into using Red Hat Enterprise Linux (RHEL) is to be sure to look into the documentation and review the products because it is very customizable, and I would recommend using it for an enterprise.

I choose a rating of seven for Red Hat Enterprise Linux (RHEL) because it is not a solution I use every single day. I rate it higher because it is applicable across multiple infrastructures Azure and AWS Cloud, but it is not universally used in particular environments, especially the one where I currently work, which is not really code-dependent.

I was offered a gift card to do this interview regarding Red Hat Enterprise Linux (RHEL), but that's the only business relationship my company has with this vendor.

A lot of our Red Hat operating systems run middle-tier applications. We are mostly a JBoss shop, so they are homegrown applications. They are Java-based. We have several types of applications. We have identity, security, Oracle database, etc.

Red Hat Enterprise Linux helps with standardization. A lot of middle-tier applications hosted in the data center or in the cloud are unified in one standard operating system, which is Red Hat Enterprise Linux. On the data center side, we only have Red Hat Enterprise Linux. We have one unified operating system.

For our containerization projects, we are looking into OpenShift. Our Ansible Automation Platform executioner uses container-based Red Hat Enterprise Linux. We use Podman. We have moved to the Red Hat Podman container. It is a lot easier. We can scale up easily and manage it. It reduces the security risk. We do not have to worry about patching. We can just image a new container that is up to date. That is great.

We had a situation where we had to create an image for Red Hat Enterprise Linux 9, and there were built-in playbooks for hardening the system. We were able to run that and create the image. It made the work much easier than it used to be in the past.

Red Hat Insights provides vulnerability alerts and targeted guidance. It has that capability. It has a lot of features built in that not only help with security but also with misconfigurations. If a system is misconfigured, it detects that. It gives you the solution for the problem it captured. It is a great tool, but we have been focusing on the security perspective. We have not been focusing on operating system configurations. I have not yet looked at the new version, but in my opinion, it would be better if Red Hat puts a lot of focus on Insights and take it to the next level where the company could use it for its OS compliance.

We have all types of different versions running in our environment except the obsolete ones. We are moving towards versions 8 and 9. We have had version 7, and it has been very stable until now. It is ending this year around June 30, so we are in the process of moving to version 8, and we have just released an image for version 9. So far, version 8 has also been very stable.

It is a Linux-based operating system. It integrates with our automation base. We have Red Hat Satellite and Red Hat Ansible. All the engineers who are a part of our infrastructure or operation on the Unix side are Red Hat Enterprise Linux certified, so it is a lot easier for us to manage and integrate with the tools that we have. It makes much more sense from the middleware perspective and management too.

The bootup time for Red Hat Enterprise Linux running on physical hardware in the data center can be improved. We have seen cloud-based Red Hat Enterprise Linux, and it is instantaneous. You wait for a few seconds, and the operating system is up and running. It is a lot faster, whereas it takes a very long time when running Red Hat Enterprise Linux on physical hardware.

We used Red Hat Insights, but we are more focused on compliance, patching of operating systems, and things like that. In the past, when we looked at Red Hat Insights, it was its own platform, and then it migrated to Satellite. Companies are struggling to be compliant from the security side. Everyone is focused on how to patch the systems, what the environment looks like, whether they are under 90-day CVE, how their environment is compliant, and where they can see it as a dashboard. I wish Red Hat Insights was focused on that. From the Red Hat perspective, I am not seeing any sessions. I do not see anyone talking about that, which is a huge deal for us. I would like Red Hat Insights to go to the next level where it is focused on patching and compliance.

I do not have any other areas of improvement. It has been stable for us. There is a lot we do in terms of automation and integration. I know Red Hat 8 now has Podman for containers. Cockpit has a UI, so that is good now. That helps with certain things.

We have been using Red Hat Enterprise Linux for close to 20 years.

We have not run into something that caused a huge problem to our environment. If something is happening, such as it is running an Oracle database and that system has kernel panic or something like that, it is usually the database or application software running on the operating system. It is not the operating system itself.

We have not run into any major infrastructure incident costing us because of the operating system. They have it integrated with all other products such as OpenShift, OpenStack, etc.

We have three data centers at different geographical locations. Two are in the state of Georgia and one is in Las Vegas. In all three data centers that we manage, the compute-based are all Red Hat-based. 

We have a Red Hat TAM, and that helps a lot in terms of the problems and things that we run into. He is the interface with Red Hat. He escalates our service tickets and things like that. That is a huge help from our perspective.

The support that we get directly from putting tickets in has always been great. Red Hat Enterprise Linux is probably the best and most stable product that Red Hat has especially in regards to getting support and getting things fixed. They are on top of that. It has been a great experience. I would rate them a ten out of ten.

Positive

We used to run Sun Solaris. We were a Sun Solaris shop in the beginning. This was 15 or 20 years ago. We moved because of the Intel-based hardware, licensing, and cost reduction. Moving away from Sun SPARC hardware to Red Hat was a lot of saving. It saved a lot for the company. We can now run Linux-based systems on Intel commodity hardware using Dell.

Its usage is growing. Our team is working with other business units within the enterprise to get them onboarded to the Red Hat-based operating system. We have multiple entities that are running CentOS and Ubuntu. We have to have a standard operating system, and that is Red Hat. Our portfolio is increasing. We are growing and migrating a lot of nonstandard ones to Red Hat.

We have an enterprise technology group that utilizes Oracle Linux. We have worked with OEM. Our team is managing that too.

We are using Red Hat Enterprise Linux on-prem. We also have a cloud environment, but other teams are using it on the cloud. The cloud provider is AWS. The database team also uses Red Hat Enterprise Linux in AWS.

We use Red Hat Satellite and Ansible for Red Hat Enterprise Linux deployment across all three data centers.

My first deployment experience was almost 30 years ago. I started with Red Hat Enterprise Linux 4 or something like that back in 1993 or 1994. There has been a tremendous change in the way you install it and utilize it now. It is night and day. It has come a long way.

We implement it on our own.

Our costs are reduced. We can allocate that OpEx and focus on some other project. We do not have to struggle and say that this is how much we are going to pay licensing just on the operating system cost. We now have a model that works for us.

We are a huge VMware shop. Our licensing cost works well with Red Hat. We license based on the data center. The way our license works is that we can run as many Red Hat VMs as we want and pay for a single license. On the VMware side, we gain a lot, and it makes much more sense.

We did not evaluate other operating systems and compared them with Red Hat Enterprise Linux. We just went from Solaris to Red Hat.

We are an agile environment. We practice agile methodology. Anything we manage and deploy has to go through a sprint phase. We do not have a fully containerized environment. In the future, once we adopt OpenShift, it is going to increase our productivity because of how we manage things through agile. It is going to help us a lot.

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say that it all comes down to the company and how a company foresees security. Anything we support and manage has to have a support base. If something gets impacted from the security side, we know that we have Red Hat support, and it is reliable. We can get the patch we want. If you install an application that needs a bug fix, you can reach out to Red Hat and open a ticket. If you want to have a stable environment, then I would highly recommend getting the support and running Red Hat.

Overall, I would rate Red Hat Enterprise Linux a ten out of ten.

My primary use case for Red Hat Enterprise Linux is for cloud-related tasks, such as working on AWS. Specifically, I create virtual servers on Amazon EC2 instances. My department has 50 people using the solution.

Red Hat Enterprise Linux has increased our productivity by making monitoring more manageable and allowing us to be more proactive. We get more information we need from the virtual machines using the command line. It's also a highly secured system with built-in protections. We've also saved time because command-line operations are more efficient. Time is money, so we also save money by decreasing our time on these tasks. 

When I started working with Red Hat Enterprise Linux in March 2021, I did not immediately realize its benefits. It took me several months to understand the full power of Red Hat Enterprise Linux and the problems it solves. After three to six months, I recognized the full power of Red Hat Enterprise Linux. 

The most valuable feature of Red Hat Enterprise Linux is its command-line capabilities, which allow you to execute large operations quickly. For example, let's say you want to create a hundred files or directories. In Windows, you need to create each one by hand, which is difficult and time-consuming. Linux has multiple commands to create files in a few seconds. It also has the "top" command that gives you all the processes running and their utilization of resources like CPU, RAM, etc. That isn't possible with a management console or GUI.

Red Hat Enterprise Linux has good security features, so it's harder to breach than Windows. There's also a large Red Hat Enterprise Linux user community, so when I get stuck, I can go to Stack Overflow or other user forums and get help. I typically get a solution within a few hours when I post a question. 

I don't handle patching and provisioning because I don't have much experience, but I've heard from senior engineers that it's easy on Red Hat Enterprise Linux. 

Red Hat Enterprise Linux could make some back-end improvements. On the front end, Red Hat Enterprise Linux could make the interface more colorful and improve the user experience. A better-looking interface would attract more customers.

I have been using Red Hat Enterprise Linux since March 2021.

Red Hat Enterprise Linux is stable, providing a reliable platform for our operations.

I would rate the scalability of Red Hat Enterprise Linux as nine out of ten, indicating it scales well with our needs.

I rate Red Hat support eight out of 10. The technical support is excellent. They are readily available to assist with any technical issues that arise. Their documentation is clear and built into the GUI, so you can easily access information if you're curious about a topic. Red Hat has a large, well-informed user community.

Positive

Previously, I used only Windows, but now I use Windows, Linux, and AWS environments. I transitioned to Red Hat Enterprise Linux as it enhances productivity, reducing the time-consuming aspects of software development and project management.

Setting up Red Hat Enterprise Linux wasn't complex, but also not overly simple. It was about average. It took about half an hour to deploy the solution at one location. After deployment, we need to install updates, but that process has gone pretty smoothly.

We have a team of more than twelve individuals working with Red Hat Enterprise Linux.

Red Hat Enterprise Linux has saved us time and increased productivity. We've also saved money by not purchasing other operating systems, such as Windows or Mac. 

Most Indians will find Red Hat Enterprise Linux a little costly. It's slightly above average. Its pricing has room for improvement because it's more expensive in the local market due to purchasing power parity in India. 

I highly recommend Red Hat Enterprise Linux to others due to its productivity benefits and efficient command-line operations. It offers key advantages in terms of time-saving, security, and community support.

I set up Red Hat Enterprise Linux (RHEL) for my customers. The customers either install some middleware on top of it or manage it directly from my company, or the customer will manage the application on top of the server directly.

The most valuable feature is the support. The support from Red Hat is definitely valuable. Having a Technical Account Manager facilitates getting to the core of the issue and eventually tries to correct the behavior of the operating system in case something is not fitting what I expect.

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is definitely good. Most of the simple issues can be fixed by going through it, including sometimes third-party issues that happen. I can mention a couple of incidents that occurred, one with CrowdStrike and one with Qualys Cloud Agent. In both cases, the knowledge base was informative about the existing issues. If I was a customer of those partners, then I would have been affected by problems that came from third-party products. Generally speaking, the knowledge base is absolutely good for problems that come from Red Hat itself.

The most important security feature in Red Hat Enterprise Linux (RHEL) is the readability and detail of the security report. From a security perspective itself, it is not a game-changer, but when it comes to communicating to the customer that something is not an issue, this is beneficial because I can reference an article that is easily readable by the customer.

Red Hat Insights is definitely helpful, providing information that I would not spot otherwise. However, there is room for improvement. Red Hat Insights needs to be able to manage in a detached environment, which is on the roadmap as far as I know, because we are working with big banks, and therefore, we cannot have too much direct connection, especially from the cloud to the server. Another open point is that from Red Hat Insights, I cannot make use of my own Ansible Automation Platform, unless I'm mistaken. 

Red Hat Enterprise Linux (RHEL) is derived from Fedora. Sometimes, we encounter features in a server environment that are more suitable for desktops, leading to unexpected complications. For instance, networking on a desktop is typically designed with different priorities compared to a server. We often find ourselves forced to use features originally intended for desktop use, even when simpler alternatives would be more effective and manageable. This complexity can be unnecessary, as it adds layers of functionality that do not provide any real value. Ultimately, users should be able to manage their connections without being overwhelmed by features that are irrelevant to their needs.

A downside is that it is sometimes difficult to agree on product modifications. For instance, one issue we encountered was that certain commands were not responding as we expected. Another example, which might be easier to understand, is during upgrades when certain directories are reverted to their original permission settings. This contradicts some hardening recommendations and makes it more difficult to advocate for a change to practices that have been in place for a decade, even when there are valid reasons for the change. It’s important to note that the resistance to change can be attributed to their collaboration with upstream developers, but that’s just our perspective.

I have been working with Red Hat Enterprise Linux (RHEL) for more than 12 years.

It is definitely a stable product. As I shared previously, my main concern is about desktop components that are coming into the newest release. If RHEL 6 was definitely a 10 out of 10, now with RHEL 9, I would rate it a 7 out of 10 because it no longer allows me to have a clear understanding of what is going on and a clear configuration that speaks for itself. The shift towards configuration as code has some drawbacks in this case.

With a Technical Account Manager, we have a very individual approach. I would rate the technical support from Red Hat a ten out of ten.

The support has had a positive impact. I was able to go through a huge incident that required getting to the core of the problem, such as what happened with CrowdStrike. It involved an issue perceived on the LDAP server caused by a change performed in the code of Red Hat. My feedback is that the support is always great when addressing complex analysis, and that's the most important value-added aspect I will mention.

I used different solutions before Red Hat Enterprise Linux (RHEL), but not from an enterprise perspective, so without support. I used Debian and Slackware and other similar solutions. I decided to switch mainly because of the support. 

When I switched from my previous job to my current job, they were already using Red Hat Enterprise Linux (RHEL). I am working with banks, which are highly regulated, and I need backend support from the vendor in order to work with the bank.

We have seen a return on investment from Red Hat Enterprise Linux (RHEL) so far. I don't have any specific metrics, but the penalty we would have faced if Red Hat had not helped us in identifying the problem would have been millions of euros.

Red Hat helps to mitigate downtime and lower risks through support, engaging them at the right time to promptly resolve issues. Red Hat Insights also assists in this regard.

I'm the one who's managing that. I find the pricing of Red Hat Enterprise Linux (RHEL) affordable, but the subscription model is something that the business units of Red Hat need to revisit and fix.

I participated in a review to eventually switch to SUSE and to Oracle Linux as well. Oracle Linux is a definitive no, mainly because of the support. The support from Oracle's side is awful. I don't want to ever have a case with them because it's terrible. For SUSE, it was mainly a matter of cost-benefit since we didn't have the chance to go into depth on that because the cost was not a game-changer, and we would have had to reinstall the whole 7,000 servers, so it was too much to get the benefit from the reduced cost.

I would rate Red Hat Enterprise Linux (RHEL) a nine out of ten.

Red Hat Enterprise Linux (RHEL) serves multiple purposes in our enterprise environment. It's used for running containerized workloads, third-party software, and tons of automation. RHEL predominately runs critical production systems because its versatility makes it suitable for various enterprise workloads.

One feature of Red Hat Enterprise Linux (RHEL) that is most valuable is its sophisticated update strategy. The system allows for staged updates rather than requiring all changes to be implemented simultaneously. This approach is crucial for maintaining system stability, ensuring that packages remain compatible during upgrades, and preventing software failures during operating system updates.

The security benefits RHEL provides are particularly significant to most customers. There's a reassuring confidence that comes with Red Hat's support and commitment to system security. What sets RHEL apart is Red Hat's proactive approach to handling vulnerabilities - they not only identify security issues but also provide clear solutions and upgrade paths. This level of support and accountability is unique compared to other operating systems, where such comprehensive security guidance isn't always available. Additionally, RHEL's robust security architecture results in fewer vulnerabilities overall, making it a more reliable choice.

From a technical standpoint, Red Hat Enterprise Linux (RHEL) performs exceptionally well - it's reliable, straightforward, and functions as intended. The only significant concern isn't about the product itself but rather its pricing structure. Red Hat's recent changes to their pricing model have prompted some customers to question the cost and explore potential alternatives. While I can't speak to the business aspects, the feedback I've received consistently indicates that cost is the only notable concern. The product itself meets or exceeds expectations; it's purely the financial aspect that has raised discussion among users.

Red Hat Enterprise Linux (RHEL) is the industry standard operating system for businesses. Based on my experience across multiple companies, RHEL is widely adopted because of its long-standing reputation for stability, security, and reliability. Most choose RHEL specifically for those three reasons.

What can I say? Red Hat Enterprise Linux (RHEL) just works. The system consistently performs as expected, and on the rare occasions when issues arise, Red Hat's response is swift and effective in both identifying and resolving problems. This reliability stands in stark contrast to other operating systems like Windows, which has experienced high-profile failures - such as airport system outages - due to problematic updates. RHEL's track record of stable performance and minimal disruption makes it a trustworthy platform for critical operations.

Red Hat Enterprise Linux (RHEL)'s scalability is effectively enhanced by the cloud infrastructure running it rather than RHEL itself, but the operating system works seamlessly in the cloud. When additional capacity is needed, new RHEL instances can be automatically provisioned to meet demand. The combination of RHEL's reliability and regular updates, along with cloud platform flexibility, ensures customers can confidently scale their operations as needed.

I would evaluate the customer service and technical support of Red Hat Enterprise Linux (RHEL) as great. I am a former Red Hatter, so I might be a little skewed. But when I talk with customers, they love it. That is never a concern. 

Security requirements were a primary consideration when choosing Red Hat Enterprise Linux (RHEL) for the cloud. We have Amazon Linux as. Red Hat is often the requirement, so we have to follow this path.

For many customers, security requirements drive them to choose Red Hat Enterprise Linux (RHEL). For example, while Amazon Linux on AWS is an available option, security policies and third-party software often specifically require RHEL. This compliance requirement effectively determines the path, making RHEL the mandatory choice in some situations.

My management of Red Hat Enterprise Linux (RHEL) systems is streamlined through AWS Systems Manager, particularly for provisioning and patching operations. The cloud environment simplifies this process significantly, as I have access to pre-configured Amazon Machine Images (AMIs) and built-in management tools. The system's orchestration and automation capabilities handle most of the work automatically, reducing the manual intervention to mainly scheduling tasks. This cloud-based approach has greatly simplified what was traditionally a complex system administration process, making RHEL management more efficient and less labor-intensive.

The primary return on investment (ROI) from Red Hat Enterprise Linux (RHEL) comes from two key areas: robust security and reliable support. The platform's strong security features protect daily operations, while Red Hat's consistent and dependable support ensures expert assistance is available whenever needed. This combination of security and readily available support creates significant value for the investment, providing peace of mind and operational stability.

My experience with Red Hat Enterprise Linux (RHEL) has been largely positive, though there was a significant shift in their pricing structure last year. That change caused considerable discussion among customers. While I'm not familiar with all the specific details, this pricing change became a major talking point, particularly because it resulted in increased costs for many users. What's noteworthy is that customers' concerns were solely focused on the new pricing structure - never about the product's quality or performance. This pricing change led some customers to reevaluate their commitment to RHEL, purely for financial reasons rather than any technical considerations.

We only consider other solutions before or while using Red Hat Enterprise Linux (RHEL) if it is a requirement, for example, if they have to have Windows, then nothing we can do. If that is the requirement, but other than that, I think it is pretty much the default in most cases. There are other players, Amazon Linux, of course. It just depends on what the use case is and what the requirements are. That dictates which way to go. In most cases, we go with Red Hat because that is what is required.

Red Hat Enterprise Linux (RHEL) is the default operating system in many cases, but alternates are considered when requirements allow. For instance, if a system explicitly requires Windows, we have no choice but to use that instead. While other options exist, our operating system selection is primarily driven by specific use cases and requirements. Most frequently, customers implement RHEL because it's either mandated by their requirements or is the most suitable choice for their needs. Their decision-making process is straightforward: RHEL is the go-to solution unless project specifications or technical requirements specifically demand an alternative.

Regarding system updates, our approach has evolved away from traditional upgrades. Instead of updating existing instances, we follow a more modern deployment strategy: we create new instances with the desired specifications and simply decommission the old ones. This approach aligns with container methodology and works well with our automated infrastructure. The process is efficient and straightforward, eliminating the complexity of in-place upgrades.

As for rating Red Hat Enterprise Linux (RHEL), I would give it nearly a perfect 10. Its reliability is exceptional - once deployed, it runs consistently and dependably. RHEL has established itself as a trustworthy platform, similar to IBM's reputation in the mainframe world. Users can count on both the product's performance and Red Hat's ongoing support.