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reviewer2399139 - PeerSpot reviewer
Field Solutions Architect OCTO at a consultancy with 10,001+ employees
MSP
Top 20
Enabled us to centralize development, all of our developers get their own developer environment
Pros and Cons
  • "We are able to have a Linux system that is open-source and that allows us to do domain trust IBM and all that fun stuff. We have a good solid enterprise Linux."
  • "Red Hat training is phenomenal, but it is expensive. There has to be a better way to onboard new engineers into Linux to really and truly compete with Microsoft."

What is our primary use case?

We use Red Hat Enterprise Linux for just about everything in my company. Our use cases stem from three-tier applications up through cloud deployments, Kubernetes, containers, etc. Prior to this, I worked in an enterprise as a Linux engineer.

How has it helped my organization?

Being able to onboard faster is definitely an advantage to other Linux systems. In the enterprise, we had an onshore and offshore model. Our offshore model was hard to get onboarded into Linux, even if they said they had Linux experience. There is a big difference between managing one or two systems in your basement to managing a fleet of Linux systems, and that does not always translate over. Having a Linux system that has a cockpit with it where you can give someone a GUI, even though the engineers do not really use it, helps onboard new people into the enterprise, into their jobs, and into their roles a lot faster.

We have a lot of really smart people. They are constantly figuring out ways to do things better and faster with Red Hat Enterprise Linux. The openness of it and the ability to create whatever we want to create or have to create to make our actual job easier has given our operations people more time to focus on the things they need to focus on, and not the nitty-gritty of the operating system. Tuning becomes super easy. It is scriptable. It is easy to automate. That gives them all the time back in their day to be able to go solve cool problems and not infrastructure problems.

Red Hat Enterprise Linux has enabled us to centralize development. All of our developers get their own developer environment, and that is all based on containers and some version of Red Hat Enterprise Linux. It depends on what they are at and what they are doing. So, we build and give it to them. They are up and running, and they just go. We have some legacy guys who are still helping our customers with older versions. Those people exist. I talked to someone earlier who still has a Red Hat Enterprise Linux 4 deployment out there.

When it comes to security and compliance, I like firewalld to do things at the host level and to complement what we are doing out in the enterprise with next-gen firewalls and things like that. I have had SELinux enabled on my systems and in my enterprises since it was available. It was a little bit of a learning curve, but it has helped to keep our systems as secure as possible. It complements well with what security groups are doing for the rest of the enterprise.

The portability of applications and containers built on Red Hat Enterprise Linux is great for keeping our organization agile. It is fantastic. We can run them on-prem. We can run them in the cloud. We can move them wherever we need them at the time. If something has to go to the edge for any reason, such as a bandwidth issue or an on-prem issue in the data center, we can push those workloads out. We could push all those containers to where they need to run and when we need to run them. It is super easy to do.

I have not used Red Hat Insights for long, but when I was a Red Hat Insights user, it was the first place I stopped to see what was going on and be able to quickly address and fix issues that Red Hat Insights found.

Red Hat Insights provided us with vulnerability alerts and targeted guidance. In terms of their effect on our uptime, we were able to plan our maintenance windows around what we were seeing in Red Hat Insights. We had the visibility and the ability to go in and plan things out. We could plan what needs to be done and then make that change and say, "This is what we are doing. Here is the playbook for it. We are going to run this in tonight's maintenance window." That prevented us from having to take machines down during the day because we found something critical at that time.

What is most valuable?

The features of Red Hat Enterprise Linux that are most valuable to me, both in the enterprise and now as a partner, are the enterprise features. We are able to have a Linux system that is open-source and that allows us to do domain trust IBM and all that fun stuff. We have a good solid enterprise Linux.

What needs improvement?

It is not broken. Linux is Linux. It has been since Torvalds created the kernel back in version one of the kernel. We have added more features. More things have come to Linux and kernel. All the AI stuff is a bunch of buzzwords. In the keynote today at the Red Hat summit, Chris Wright talked about lightspeed coming to Red Hat Enterprise Linux. What do we need that for? What are we doing with AI? Just the stability of it is fine. If anything cool comes out, I will be the first to check it out. It is a stable platform. It is a workhorse, and that is how we use it.

However, there should be training materials for new enterprises that do not cost an arm and a leg. Red Hat training is phenomenal, but it is expensive. There has to be a better way to onboard new engineers into Linux to really and truly compete with Microsoft. Microsoft is just easy. Everyone uses it. You have to use it in school, and you have to use it everywhere. From an onboarding perspective, we can improve and have an affordable training solution for someone who might not want to be an RHCE or an RHCA but still needs to do their job. It is not Linux's fault. It is what it is. It is a workhorse. It does its thing, but we can do better to enable customers to utilize Linux better.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.

For how long have I used the solution?

I have been using it since Red Hat Enterprise Linux 4. It has been about 20 years.

What do I think about the stability of the solution?

It is super stable. When Red Hat comes out with lightspeed or integrates SELinux, there are no huge rollbacks. Once it makes it downstream in Red Hat Enterprise Linux, you know that is going to work. Everything has bugs, and we get that, but we know it is going to work. We know that nothing terrible is going to happen to our production environment, so stability is fantastic.

What do I think about the scalability of the solution?

We can roll out more machines if we need more machines. We pull machines back if we do not need them anymore. One of the things that is lacking is that currently, there is no way to have ephemeral Linux instances for compliance month or your audit month. If you have to bring up a hundred machines, you have to pay for that upfront. That might be changing now, but in terms of scalability, that is a detriment to how smaller organizations can operate. Not everyone can absorb that cost. It is very scalable, but the pricing is a little prohibitive for scalability.

How are customer service and support?

Their support is awesome. Their TAMs are awesome. The technical support that you get is awesome. There is the ability to attach yourself to bigger customers. When you are a small enterprise and you have an issue, you sometimes filter to the bottom of that list because there are other way-bigger customers who are way louder than some of the smaller ones. Being able to talk to your team and ask how to get a problem fixed is phenomenal. They are able to look at the backend and go, "Oh, there is a large telco that is having the same problem. I am going to add you to that one." From a customer service standpoint and tech support specifically, engineering has been fantastic.

The ability to talk to the people out in the community who work for Red Hat and maintain all of that, from the open-source side and the closed-source side, is amazing. A lot of people do not realize that they can jump on Slack or other platforms, and they can talk to the guys who are responsible for it and figure out what is going on. Sometimes, they ask to open a case, and other times, they say that they know and they are fixing it. Having that accessibility is amazing. You cannot call Microsoft and ask them to let you talk to the engineer who made X, Y, or Z.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have been using Red Hat for 25 years.

How was the initial setup?

We are using Red Hat Enterprise Linux everywhere. We are using it on-prem. We call it the fourth cloud, so we have our own cloud like every enterprise does. They might realize that or not. We are using it everywhere. We have it at the edge, in the cloud, on-prem, and hybrid. It is the whole nine yards.

Our deployment strategy is to make it work and get it out there fast. We use all three cloud providers: GCP, Azure, and AWS.

Its deployment is super easy. Once you know what you need, rolling out Red Hat Enterprise Linux is super simple. You just go and repeat until you need to change something and then you change it.

We are using OpenShift to deploy Linux containers for a virtualization competitor migration. We are using it to migrate workloads from that vendor to Red Hat Enterprise Linux, so we have Linux running in containers to do their virtualization. We are running Red Hat Enterprise Linux containers as well for some workloads, but for the bootable container aspects of it, we essentially have a VM. This is how we use it there, and then everything else is pure containerization. It is not Red Hat Enterprise Linux-specific.

What about the implementation team?

We take care of the deployment for customers. 

When I was in the enterprise, we did not take external help. We did all of that in-house.

What was our ROI?

We have seen an ROI but not specifically with Red Hat Enterprise Linux. Red Hat Enterprise Linux is the workhorse. Everything else that supports Red Hat Enterprise Linux is where you get your ROI. When you take Ansible, you start automating all of your configurations. You take Insights, and you are getting those playbooks to remediate security issues and all that fun stuff. That is where you get a return on your investment. That is where you see your engineering dollars go down and they can focus on other aspects of the business. That is not specific to Red Hat Enterprise Linux. It is the whole ecosystem.

What's my experience with pricing, setup cost, and licensing?

I have had sales folks who have been transparent with the pricing, and then I have had other ones who were not as great. Most of those ones that were not as great are not working for Red Hat anymore.

From a pricing perspective, there is supportability. What you get with that support is the ability to open a case before you do something. You can tell them that you are going to be upgrading your Satellite system or all Red Hat Enterprise Linux systems and that you need a case open. They open a case, and then when the day comes, they are there. They are ready, and they know what is going on. The price point for that is phenomenal because you are paying for support. From a pricing perspective, it is on point. It is definitely a value-add, and it is extremely transparent from a customer standpoint.

Which other solutions did I evaluate?

I have evaluated other solutions. Manageability is the main difference. I have successfully ripped out other solutions in enterprises that I went to and replaced them with Red Hat. They had large fleets and no centralized management. When you come to Red Hat Enterprise Linux, you have the Red Hat Satellite server. You have Red Hat Insights. You have all of those things that help you manage large fleets and a large number of Linux machines. When you evaluate other solutions, they have some centralized management now, but that was not common previously. It is kind of a hodgepodge. They are stitched together with all these other solutions, but it does not make sense. In one case, they jammed Linux into their management platform used to manage databases, and it did not work. How do you manage a thousand machines on some busted piece of management software?

What other advice do I have?

If a colleague is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, they should go for something based on the use case. They have to look at what they are trying to do and what they want to do. They can get away with Fedora, for instance, but the question for me always comes down to supportability. Do they want to be able to call someone and say, "This is broken. Help. Hurry," or do they have the skills in-house to do that? Most companies do not have those skills. They have one or two very good engineers, but they cannot fix everything at the same time. If they want portability, then they should not look somewhere else. They should go to Red Hat Enterprise Linux because they have the Red Hat name behind it.

I would rate Red Hat Enterprise Linux an eight out of ten. There is always room for improvement in a product. Tens are unicorns. No one gets a ten. Maybe if Jesus made an operating system, he would get a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Hirut Asfaw - PeerSpot reviewer
Senior Database Administrator at Awash International Bank
Real User
Top 10
Helps improve security, reduces risks, and is easy to upgrade
Pros and Cons
  • "The security of the OS is the most valuable feature."
  • "The labor required to maintain the on-premises storage systems has room for improvement."

What is our primary use case?

We use Red Hat Enterprise Linux to manage our database.

How has it helped my organization?

Red Hat Enterprise Linux helps reduce our risk.

Red Hat Enterprise Linux helps to maintain compliance by making the data required easily accessible to us.

The knowledge base offered by Red Hat Enterprise Linux is good and they provide good training.

Red Hat Enterprise Linux System Roles help manage our database.

I use the Red Hat Enterprise Linux Web Console and Command Manager. The Web Console helps monitor our database and run queries in Command Manager.

Red Hat Enterprise Linux enhances our security.

Red Hat Enterprise Linux helps us meet security standards certification requirements, which is advantageous.

What is most valuable?

The security of the OS is the most valuable feature.

What needs improvement?

The labor required to maintain the on-premises storage systems has room for improvement.

Red Hat Enterprise Linux can benefit from more promotions and demos.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for one year.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

Which solution did I use previously and why did I switch?

We run Red Hat Enterprise Linux in parallel with other OS systems. We are satisfied with how well Red Hat Enterprise Linux works with our other products.

How was the initial setup?

Upgrading the versions is straightforward. All the stakeholders from the system side, database side, and consultants are involved in the updates. 

What's my experience with pricing, setup cost, and licensing?

The cost of Red Hat Enterprise Linux is reasonable. 

What other advice do I have?

I would rate Red Hat Enterprise Linux a nine out of ten.

We have ten people that are using the solution in our organization.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
Edwin Reyes - PeerSpot reviewer
DevOps at AAA / CSAA
Real User
Top 20
Comes with an OpenShift feature
Pros and Cons
  • "The containerized platform will help us use ROSA."
  • "Deployment is simple if you have been using the solution for a long time. However, it can be complex if you are new to it."

What is our primary use case?

We use Red Hat Enterprise Linux for VMs and physical servers. 

How has it helped my organization?

The containerized platform will help us use ROSA. 

What is most valuable?

The tool's most valuable feature is OpenShift. We plan to move all our applications to microservices. The container platform is integrated into one.

How are customer service and support?

I opened a few cases, and the tool's support responded quickly. 

How would you rate customer service and support?

Positive

How was the initial setup?

Deployment is simple if you have been using the solution for a long time. However, it can be complex if you are new to it. 

What other advice do I have?

We use RHEL 7 and RHEL 8 on on-premises. RHEL 8 is on the AWS. There is a security policy like CIS when deploying the solution. You can embed it on the image. I am not sure if there is HIPAA compliance yet. 

Migration from RHEL 8 to RHEL 9 is easy. Upgrade depends on the application that is running on each instance. You need to check if it is compatible with the kernel. We need to plan things before migrating to the latest version. We need to stay current to ensure compliance. We plan to move from RHEL 7 to RHEL 9 and use RHEL 8 and RHEL 9. 

We use Red Hat insights but do not utilize them. It helps with the remediation. I use Image Builder to build AWS and GCP images. I haven't deployed them. 

I rate the product a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2197251 - PeerSpot reviewer
Cloud Engineer at a energy/utilities company with 10,001+ employees
Real User
Top 20
Highly reliable and offers greater stability compared to other solutions
Pros and Cons
  • "One of the main reasons we chose Red Hat Enterprise Linux was its reliability and stability. Compared to the Microsoft Windows environment, the Linux environment provided much greater stability."
  • "Red Hat Enterprise Linux could do better in live patching. In this day and age, vulnerabilities are constantly emerging, I feel that Red Hat Enterprise Linux has fallen backward in terms of live patching, particularly live kernel patching."

What is our primary use case?

I work in the energy sector, so we use Red Hat Enterprise Linux for a variety of purposes. These include high-performance computing, running applications like SAP, geospatial applications, and Oracle. We rely on Red Hat Enterprise Linux for a wide range of applications, including those that require running Oracle databases.

How has it helped my organization?

It is important to our organization to have a solution that avoids cloud vendor lock-in. We just don't want to be locked into just one side or the other. We want to have the flexibility and availability to explore other options.

What is most valuable?

One of the main reasons we chose Red Hat Enterprise Linux was its reliability and stability. Compared to the Microsoft Windows environment, the Linux environment provided much greater stability. Therefore, we decided to use Red Hat Enterprise Linux for all our critical applications at that time, as they required a Linux-only environment.

We use Red Hat Image Builder as well. The golden images created by Image Builder are okay. In our organization, we prefer to create our own images because we need to incorporate our own security measures and harden the images accordingly.

What needs improvement?

Red Hat Enterprise Linux could do better in live patching. In this day and age, vulnerabilities are constantly emerging, I feel that Red Hat Enterprise Linux has fallen backward in terms of live patching, particularly live kernel patching. There are other products available that can perform this function, and they often follow their direction. 

Currently, my company has a live patch solution where we can patch the kernel without rebooting. This is essential because certain applications cannot tolerate downtime for reboots. However, there is a security concern when the patching process is delayed, as it exposes the system to high vulnerabilities and risks. So, when critical applications go down due to rebooting, it has a significant impact on both the financial and operational aspects. It requires a lot of money and manpower to schedule and execute the reboots, and during that time, the application downtime results in losing money. I believe this is an area that Red Hat Enterprise Linux should focus on to address this challenge.

For how long have I used the solution?

I have been using the Red Hat Enterprise Linux operating system for around 20 years. We transferred our existing subscriptions to the cloud version. We are actually exploring hybrid solutions and availability options. As we transition to Azure, we are bringing our own subscription.

What do I think about the scalability of the solution?

The scalability is good. We are able to scale efficiently. In our high-performance computing department, they handle a lot of scaling, and it's going well. Red Hat Enterprise Linux scales well.

How are customer service and support?

I'm not particularly fond of the support. For example, when we have a server that's down, we raise a ticket indicating the severity of the issue. Then we receive another email suggesting things we can try to resolve the problem. I miss the days when we could directly speak to someone because sometimes, depending on the maintenance contracts and SLAs, it can take a lot of time without actually making any progress. Whereas speaking with a support representative could significantly reduce the downtime. So, I'm not really crazy about it.

The knowledge base is good. I would rate it a nine out of ten. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

One of Red Hat Enterprise Linux's pros is that it has been around the longest. When working in a large corporate environment, reliability is crucial. In case something breaks, you want to have the assurance that there is a reliable support system to address the issues. Red Hat Enterprise Linux provides that level of support. 

However, it's important to note that even with a solid distribution like in Red Hat Enterprise Linux, the effectiveness may vary depending on the specific customer or scenario. It's about assessing how well the distribution handles issues when the next customer raises a complaint. So, we need to carefully consider the pros and cons based on our requirements. For certain workloads and development tasks, we might consider freestyle options that don't require paid subscriptions. In my company, we have a development program that greatly supports our decision to go with Red Hat Enterprise Linux.

How was the initial setup?

Personally, I find the deployment process straightforward, but I've been doing it for quite some time. I can't speak for someone who is new to it. However, from my experience, it's relatively straightforward. I've been in this role for a while, so I'm familiar with the process.

Currently, we use Azure AVS, which allows us to migrate existing physical machines to the cloud until we can fully modernize them. It's much easier than it was a couple of years ago, but there is still some work to be done. Overall, it's manageable for us to move workloads between the cloud and on-premises or data center environment using Red Hat Enterprise Linux.

What about the implementation team?

We have streamlined our deployment process within our guidelines. I can build a server in just three minutes. The time required depends on the type of server we need. If it's a more specialized server, it may take longer. However, it's nothing like the old days when it used to take several days. Especially in the cloud environment, it's quite fast. On-premises is a different story because we need to consider hardware availability, which can take longer. But once we have the hardware, the deployment itself typically takes less than an hour, especially when we leverage tools like Satellite for automation.

What was our ROI?

We have indeed realized a return on our investment. If we hadn't, we wouldn't still be using Red Hat Enterprise Linux. However, we are always striving to improve our return on investment. That's why we continually conduct due diligence and explore other operating systems to ensure that we're not blindly sticking with a particular company. We want to find the best solution that can potentially save us more money while delivering an equal or better return on investment.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is starting to realize some other companies are gaining some footing in the industry. Red Hat's pricing still needs to get a little bit better. When you look at what you pay for a subscription compared to what you can pay with some of these other companies that do offer a lot of technical backing behind them, it starts turning heads.

Red Hat should focus on making enhancements and providing better support in that arena.

Which other solutions did I evaluate?

Before choosing Red Hat Enterprise Linux, we did evaluate other Linux-based solutions. When we initially chose Red Hat Enterprise Linux, we had options like Solaris and SGI. However, even recently, we have continued to evaluate other distributions because the Linux landscape is constantly evolving. There are new solutions emerging, so we have to perform our due diligence and assess what they can offer.

What other advice do I have?

For customers looking for alternatives to Red Hat Enterprise Linux, my advice would be to choose something that aligns with your requirements and that you are happy with. Don't just pick something because it's cheap. You gotta look at the long term. Also, know what is needed for your project. For example, if you have issues, can you get those issues resolved in a timely manner? If you run into an issue, you're stuck, and they can't help you out, this means your project will be delayed. You will need to weigh that out.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MikeRyan - PeerSpot reviewer
Principal Systems Administrator at a manufacturing company with 1,001-5,000 employees
Real User
Top 10
A reliable solution with excellent support
Pros and Cons
  • "The most valuable feature is the reliability of Red Hat's support."
  • "Red Hat Enterprise Linux analytics are cryptic."

What is our primary use case?

I am an administrator for Red Hat Enterprise Linux. We use Red Hat Enterprise Linux in a hybrid environment running off of on-prem servers and also AWS. 

I use Red Hat Enterprise Linux for a variety of purposes. For example, we use it in cloud control systems at our factories. We also use it for test systems, data acquisition, databases, and web services.

How has it helped my organization?

The biggest problem we were trying to solve by implementing Red Hat Enterprise Linux was scalability. I have found that since implementing Red Hat Enterprise Linux, we get a lot more value for our money from our hardware. Red Hat Enterprise Linux has also increased our utilization of Windows as a solution.

I am not the one who moves workflows between the cloud and our data center using Red Hat Enterprise Linux. However, we have tested it and I believe it is seamless. It just works. This is one of our disaster recovery methods. We will have images, and we use Veeam for this. Veeam actually takes the image we have and moves it to the cloud. We then fired it up and did not have any problems.

What is most valuable?

The most valuable feature is the reliability of Red Hat's support.

What needs improvement?

Red Hat Enterprise Linux analytics are cryptic. While it is user-friendly, it is also very picky about who it takes for a user. It is rock solid, but it can be difficult to find things in there. Google is probably the best way to find information, but solving a problem can be difficult if we don't know what flags or permissions we need. We need more transparency or ease of use.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost twelve years. 

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable.

How are customer service and support?

I can always get a hold of someone when I call, and they always resolve my issue. I only have to call them once or twice a year, because things just work.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Fedora and Oracle Linux. I have some systems that run CentOS. 

Our organization requires us to use different solutions. We have had instances where products were developed on Oracle Linux. These products are medical, and switching to a different platform is not a simple task. I am encouraging the organization to switch everything to Red Hat Enterprise Linux because, although Oracle Linux is a fine platform, it is eight months behind Red Hat Enterprise Linux.

The main benefit of CentOS is its cost. Both systems are reliable, but Red Hat Enterprise Linux has a major advantage: Red Hat support. With Red Hat support, we have access to top-level Linux experts. If we need help with anything related to Linux, we can call Red Hat and they will connect us with an expert who can help us.

How was the initial setup?

The first time I deployed Red Hat Enterprise Linux, I was swapping floppies. It has gotten a lot easier since then. The deployment process is straightforward. I usually map an ISO, and then check a bunch of boxes and let it run. I can have a server up and running in about fifteen minutes. After validating the system and installing the necessary software, I can deliver it to the end user in an hour. I know that if I automate the process, I could probably reduce the time to six minutes.

What other advice do I have?

I give Red Hat Enterprise Linux a nine out of ten because there is always room to grow.

Someone looking at an open source, cloud-based Linux OS instead of Red Hat Enterprise Linux should consider what is being used in their customer base. If they are putting something up there as a proof of concept, then dabbling in open source is fine. However, if they have customers relying on them and they want minimal downtime, then they need Red Hat Enterprise Linux.

The knowledge base can be a bit cryptic at times. We can go in there and read the same information that's in the documentation, but sometimes it's not clear enough. So I'll often go to a half dozen other websites that tend to give us examples and other helpful information. The knowledge base is a good place to start, but it's not the end-all-be-all.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2599974 - PeerSpot reviewer
System Engineer at a tech services company with 11-50 employees
Real User
Top 20
Robust built-in security features that effectively mitigate risk and help maintain compliance
Pros and Cons
  • "I appreciate the simplicity of reporting in Red Hat Enterprise Linux."
  • "Red Hat Enterprise Linux has improved our uptime and security."
  • "Red Hat should improve its support services, specifically the responsiveness and expertise of its India-based team."
  • "Red Hat should improve its support services, specifically the responsiveness and expertise of its India-based team."

What is our primary use case?

Our servers utilize Red Hat Enterprise Linux for production and development environments due to the application's strong performance on this platform. Additionally, some workstations also use Red Hat Enterprise Linux as their operating system.

How has it helped my organization?

Red Hat Enterprise Linux has robust built-in security features that effectively mitigate risk and help maintain compliance.

Red Hat Enterprise Linux offers a comprehensive knowledge base that provides reliable support. When online searches fail to yield the necessary information, their resources consistently deliver the answers needed.

It also offers a positive management experience. Its monthly update patching, scheduled according to the number of users and their security profiles, facilitates efficient system maintenance and allows for the closure of inactive accounts.

I used the Red Hat LEAP feature when upgrading from Red Hat Enterprise Linux seven to eight, which simplified the upgrade process.

The Red Hat Enterprise Linux web console is user-friendly. Simply open a new terminal, log in, and enter our desired commands or searches.

Red Hat Enterprise Linux has yielded cost savings compared to a Windows environment, offering better stability, ease of use, and maintenance. Unlike Windows servers, it eliminates the need for reboots during updates, enhancing operational efficiency.

Red Hat Enterprise Linux has improved our uptime and security. 

What is most valuable?

I appreciate the simplicity of reporting in Red Hat Enterprise Linux. Running a command, tagging the log, and sending it to support is all it takes. The user-friendly interface has consistently improved from version four to eight, particularly in login and display features. Overall, the system is stable, easy to use, and maintain.

What needs improvement?

Red Hat should improve its support services, specifically the responsiveness and expertise of its India-based team. Response times need to be faster, and support staff should have access to more detailed procedures to address customer cases effectively.

For how long have I used the solution?

I started using Red Hat Enterprise Linux in 2019. Specifically, I started with Red Hat four and then upgraded to version eight.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is very stable. I would rate its stability as nine out of ten.

What do I think about the scalability of the solution?

Scalability is easy because Red Hat Enterprise Linux supports virtual machines. I would rate the scalability a nine out of ten.

How are customer service and support?

Technical support is taking a long time to resolve our issues, and we must monitor the resolution time for each ticket.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial deployment is easy; follow the instructions and use the automatic setup. This straightforward process takes no more than 15 minutes, even for new users.

What's my experience with pricing, setup cost, and licensing?


What other advice do I have?

I rate Red Hat Enterprise Linux as nine out of ten.

We have Red Hat Enterprise Linux deployed in one location with 15 users.

We have local maintenance for Red Hat Enterprise Linux by certified admins. 

I recommend Red Hat Enterprise Linux for enterprise production environments due to its stability and proven industry track record.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Juan Barandiaran - PeerSpot reviewer
General manager at BCloud Services SAC
Reseller
Top 5
Streamline cloud deployment with intuitive support for OpenShift applications
Pros and Cons
  • "Red Hat Enterprise Linux's most valuable feature is its seamless integration with Kubernetes, a powerful platform for automating the deployment, scaling, and management of containerized applications."
  • "Red Hat Enterprise Linux should enhance its support for commonly used application servers such as JBoss, Tomcat, and Apache."

What is our primary use case?

Our primary use case for Red Hat Enterprise Linux is to deploy OpenShift solutions on the cloud.

We use Red Hat Enterprise Linux with AWS, GCP, Azure, and Oracle Cloud.

How has it helped my organization?

Red Hat Enterprise Linux offers easy migration between cloud platforms, a crucial advantage for businesses. For example, we recently helped one client move from AWS to Azure and another implement a VPN solution using both Oracle and Azure to leverage the strengths of each platform.

It offers a comprehensive knowledge base that can be accessed through the Red Hat portal.

Red Hat Enterprise Linux helps support our hybrid cloud strategy.

The upgrades and migrations are straightforward and typically performed when introducing new hardware.

What is most valuable?

Red Hat Enterprise Linux's most valuable feature is its seamless integration with Kubernetes, a powerful platform for automating the deployment, scaling, and management of containerized applications.

What needs improvement?

Red Hat Enterprise Linux should enhance its support for commonly used application servers such as JBoss, Tomcat, and Apache.

For how long have I used the solution?

I have used Red Hat Enterprise Linux on the cloud for five years.

How are customer service and support?

I have a Red Hat account for client support, and their technical support is excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used other Linux solutions, such as Ubuntu, SUSE, and Debian, but the primary difference lies in the level of knowledge and support provided. Red Hat excels with a comprehensive support portal, while SUSE offers less extensive support, and Ubuntu provides no official support options.

How was the initial setup?

The initial setup is complex. I rate the complexity as two out of ten, with one being the most complicated.

What was our ROI?

Our clients see a return on investment within the first year.

What's my experience with pricing, setup cost, and licensing?

The licensing for Red Hat Enterprise Linux in Peru is very expensive. On a scale of one to ten, with ten being the most expensive, I would rate the cost an eight.

We leverage Red Hat's Hybrid Committed Spend program to procure and implement Red Hat Enterprise Linux.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Consultant automation engineer at a computer software company with 501-1,000 employees
MSP
Facilitates standardization, streamlining automation and general server usage
Pros and Cons
  • "I highly value its security measures, along with its user-friendliness, virtualization capabilities, and ease of deployment and automation."
  • "To improve standardization, deprecate YUM and transition to DNF."

What is our primary use case?

Our primary use case for Red Hat Enterprise Linux is as an operating system foundation for running a wide range of applications and workloads. It is commonly found on Linux workstations and is frequently used in conjunction with Kubernetes and containerization deployments.

How has it helped my organization?

Red Hat Enterprise Linux facilitates standardization, streamlining automation and general server usage. Its seamless integration with Ansible simplifies network and infrastructure automation, ensuring consistency across development and operations for a more efficient workflow.

The hybrid use of Red Hat Enterprise Linux has positively impacted our operations by providing flexibility in where we run our systems. Whether in the cloud or locally, the consistency of the platform simplifies management. Potential network restrictions may arise, but it has streamlined our processes overall.

Red Hat Enterprise Linux enabled us to centralize development and standardize our platform. This means all developers, regardless of their programming language, like C# or .NET, develop for the same Red Hat Enterprise Linux platform. This standardization allows us to run applications consistently across different environments, whether on the cloud or on-premises.

We use Red Hat Enterprise Linux with Podman for containerization. The combination of Podman and Red Hat UBI has significantly benefited our workflow, primarily due to the ease of use. Setting up Podman on other systems, such as Ubuntu, can be challenging because the installer from the Debian repositories sometimes has compatibility issues. However, on Red Hat Enterprise Linux, installing Podman with Yum is seamless.

Red Hat Enterprise Linux is lauded for its robust security, though its strictness can tempt automation engineers to temporarily disable certain measures for specific tasks, potentially leading to oversights in reactivating them. While these stringent security protocols can pose challenges for some users, they ultimately enhance the overall reliability and stability of Red Hat Enterprise Linux systems and their applications, making them a worthwhile trade-off.

Containers built on Red Hat Enterprise Linux with Podman offer excellent portability, running consistently across various environments such as Kubernetes and other Linux distributions. While they run virtually anywhere, the containerization workflow on a Red Hat Enterprise Linux system is arguably more streamlined and user-friendly for professional use.

Red Hat Insights is an excellent tool for addressing urgent security issues, non-compliant settings, and unpatched systems. It provides a clear understanding of areas for improvement and existing vulnerabilities within an organization, enabling a focused approach to remediation and enhanced security.

What is most valuable?

While Red Hat Enterprise Linux offers robust security, the complexity of some security features can be a challenge when automating tasks. Nevertheless, I highly value its security measures, along with its user-friendliness, virtualization capabilities, and ease of deployment and automation.

What needs improvement?

To improve standardization, deprecate YUM and transition to DNF. While backward compatibility is necessary, a decision to move to DNF was made two years ago. Run both in parallel for a period, then drop YUM or limit it to Red Hat Enterprise Linux eight, not nine.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years now.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is highly stable.

What do I think about the scalability of the solution?

The solution is highly scalable due to the interconnectivity between installations and the central management capabilities like the Red Hat Cockpit. It allows for seamless scaling across different environments.

How are customer service and support?

Customer service is rated highly, with support available out of the box through the subscription. The support team assists with bugs and mitigation guidance, and knowledge base articles help resolve common issues.

How would you rate customer service and support?

Positive

What was our ROI?

The biggest return on investment includes built-in security, ease of machine setup, and consistency across all deployments. These features contribute to efficiency in development and operations.

What's my experience with pricing, setup cost, and licensing?

While the cost of Red Hat Enterprise Linux may seem high, it's necessary to support Red Hat's extensive research and development, which includes maintaining long update cycles for the operating system. This cost, however, can create a barrier to entry for those new to the industry, making knowledge of Red Hat Enterprise Linux more exclusive. Despite this drawback, the price is ultimately justified by the benefits of using a stable and well-supported operating system.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

For small-scale or hobby projects, open-source cloud-based Linux is perfectly sufficient. However, for professional workflows in larger organizations, investing in a Red Hat Enterprise Linux license is recommended. This provides support, a more standardized development process, and enhanced features.

The impact on the TOC is minimal because many people are already accustomed to it. This is a benefit of Red Hat Enterprise Linux's standardization, as widespread familiarity simplifies ownership. However, platforms outside the Red Hat Enterprise Linux scope, such as Ansible Automation Platform or OpenShift Container Platform, require specialization and have their own ownership structures. In my experience, this doesn't necessarily expand ownership of the underlying Red Hat Enterprise Linux virtual machines.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.