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Support Engineer at Alcadis
Real User
Enables a stable, more secure environment that is well-supported
Pros and Cons
  • "I find the most valuable aspect of Red Hat Enterprise Linux to be its comprehensive support, encompassing both technical and security issues."
  • "The deployment learning curve for Red Hat Enterprise Linux could be more user-friendly."

What is our primary use case?

We use Red Hat Enterprise Linux for our infrastructure, and in recent years, we have also been using it for Ansible, primarily for appliance deployment on the customer side.

Red Hat Enterprise Linux is deployed on-premises on our virtual machines.

How has it helped my organization?

Red Hat Enterprise Linux provided our organization with increased stability over the past decade.

Red Hat Enterprise Linux has allowed us to centralize development and focus on our projects by providing a consolidated platform for our enterprise distribution.

We are satisfied with Red Hat's built-in security features, which effectively reduce risk, ensure business continuity, and maintain compliance. Red Hat Enterprise Linux provides a more secure operating system than other Linux solutions due to its robust security features and a supported kernel that receives regular security updates.

Red Hat Enterprise Linux, when used with Ansible, has significantly automated various tasks, leading to a reduction in the total cost of ownership.

It has helped save the organization costs.

What is most valuable?

I find the most valuable aspect of Red Hat Enterprise Linux to be its comprehensive support, encompassing both technical and security issues.

Red Hat's comprehensive documentation eliminates the need to contact technical support for any issues encountered.

What needs improvement?

The deployment learning curve for Red Hat Enterprise Linux could be more user-friendly.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 14 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux offers exceptional stability, with downtime limited to scheduled maintenance periods.

What do I think about the scalability of the solution?

Although Red Hat Enterprise Linux is designed for scalability, our current deployments are not large.

Which solution did I use previously and why did I switch?

Our organization has always used Red Hat Enterprise Linux.

How was the initial setup?

Deploying Red Hat Enterprise Linux can be challenging, but the documentation provides valuable assistance.

What about the implementation team?

The implementation was completed in-house.

What was our ROI?

Red Hat Enterprise Linux offers a significant return on investment through Ansible, a powerful tool that enables the automation of our environment.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

Red Hat Enterprise Linux distinguishes itself from other vendors by offering exceptional support and ensuring that organizations have readily available assistance when needed.

Red Hat Enterprise Linux is the industry standard compared to other Linux vendors.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2398752 - PeerSpot reviewer
Research Cloud Tech Lead for HPC at a university with 10,001+ employees
Real User
Consistent, scalable, and geared toward security
Pros and Cons
  • "It is consistent. It is geared toward security."
  • "I do not have anything to improve for Red Hat Enterprise Linux, but CentOS could be open-source again."

What is our primary use case?

We have extensive contracts with Red Hat. We have it for the operating system. I manage the cloud deployment for GCP, and we have got Red Hat Satellite running in GCP. All of our VMs run on Red Hat Enterprise Linux in the cloud. On-prem, we are running Red Hat Enterprise Linux on our OpenShift cluster, and we have a supercomputer that has got 753 nodes with 50,000 cores running on Red Hat Enterprise Linux. We use a lot of the other products too.

How has it helped my organization?

There is consistency across the deployment. Generally, when you are looking to hire people, if you hire people who know Red Hat Enterprise Linux, they have a certain level of understanding that goes along with using the operating system.

It is easy to secure. It has a lot of built-in security features, and it is very stable, which is a big deal.

It makes it easier to have one team that deals with both on-prem and cloud because there is a uniform operating system and tooling. You do not have to have a set of admins where one knows one thing and the other one knows another.

Red Hat Enterprise Linux has enabled us to centralize development. We are using the same platform everywhere. It is the same tooling, and everyone is working in the same system.

We are using Red Hat Enterprise Linux for containerization projects. We are building out OpenShift on-prem right now on bare metal. We are running the hub cluster from GCP to spin up the bare metal cluster on-prem. We will hopefully be moving more and more things towards containerized workflows. We are running OpenShift, so it all runs on top of Red Hat Enterprise Linux.

For security, SELinux is built in. It is out of the box. It is built towards building a secure system. We are in the process of working on compliance and getting this 800-171 certified. That is in process. They have regular security updates and lots of tools for rolling out updates. In that sense, there is a continuous upgrade path that is well-worn and fairly easy to maintain.

In terms of portability of applications and containers built on Red Hat Enterprise Linux for keeping our organization agile, when it is in a container, it does not matter if you are running a UBI container or some other sort of container. If you have an environment that will run a container, you can throw a container in it, and it will run, so the portability does not belong to the OS at that point. It belongs to the containerization system.

What is most valuable?

It is consistent. It is geared toward security. I am used to it. I know only Red Hat Enterprise Linux. I do not know Ubuntu or any of the other flavors of Linux.

What needs improvement?

It is good. I do not have anything to improve for Red Hat Enterprise Linux, but CentOS could be open-source again.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since 2014. I have been using Red Hat since 1.2. It was probably 1998.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

We have a cluster with 50,000 cores. It is pretty scalable.

How are customer service and support?

Their customer service is good. We have a TAM. Our TAM is great. Without a TAM, it is hard to get new tickets through.

Which solution did I use previously and why did I switch?

I have used many solutions. I have used many that predate Linux. For Linux, I have run Slackware, but that is just for fun. Professionally, it has all been Red Hat Enterprise Linux. 

How was the initial setup?

Our deployment experience is good. For the things in the cloud, I use Satellite. I build images and deploy from images to the cloud. It is a mutable deployment chain rather than a standard upgrade path.

What about the implementation team?

We deploy it in-house.

What's my experience with pricing, setup cost, and licensing?

The vendor management takes care of that. 

We have an enterprise agreement. From our department's standpoint, everything gets rolled into the enterprise agreement, which is great because we never see it.

What other advice do I have?

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say, "Why would you look at something other than that?" I have built things on Fedora and Red Hat Enterprise Linux. I was out of the industry for a while, and I came back, and I focused on Red Hat Enterprise Linux because it pays better. There are more standardized jobs in the area if you know Red Hat Enterprise Linux. The certification that you get from Red Hat means something quite specific.

I would rate Red Hat Enterprise Linux a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
AmitSharma23 - PeerSpot reviewer
Senior SIE at a financial services firm with 10,001+ employees
Real User
Stands out for its stability and support, which are critical for enterprise applications in the finance sector
Pros and Cons
  • "Red Hat Enterprise Linux stands out for its stability and support, which are critical for enterprise applications in the finance sector. We don't want any downtime, so we need fast support support and quick issue resolution."
  • "Red Hat Enterprise Linux should be available in a free version that developers could try on their own machines before deciding to implement the enterprise edition. It would be nice to have a community version available with all the features so developers can become more familiar with RHEL."

What is our primary use case?

We are moving toward a microservice architecture and using OCP4 as a platform. We run most of our APIs in OCP ports, so the base image is always Linux. It's a Linux image, and we add our own dependencies. We have a private and public cloud, so it's a hybrid cloud system, and we rely on on-premise data centers as well as the cloud. 

How has it helped my organization?

Red Hat Enterprise Linux supports our hybrid cloud strategy because we can have Red Hat Enterprise Linux on the public and private cloud, improving compatibility. 

If the compatibility is high, it's easier to move and migrate. If I have some components on the private cloud on Red Hat Enterprise Linux and components on the public cloud. 

What is most valuable?

Red Hat Enterprise Linux stands out for its stability and support, which are critical for enterprise applications in the finance sector. We don't want any downtime, so we need fast support and quick issue resolution. 

The main security feature is the regular patches and updates. When we do a security scan, there should be patches readily available. Security is essential in finance, and Red Hat Enterprise Linux helps us build a solid IT infrastructure foundation. 

I've used the Red Hat Enterprise Linux Web Console to configure the products. It's a nice tool with an intuitive interface that gives you a better picture of what you're configuring. It's helpful. 

What needs improvement?

Red Hat Enterprise Linux should be available in a free version that developers could try on their own machines before deciding to implement the enterprise edition. It would be nice to have a community version available with all the features so developers can become more familiar with Red Hat Enterprise Linux. 

For how long have I used the solution?

I have used Red Hat Enterprise Linux for more than nine years. 

What do I think about the stability of the solution?

We haven't experienced any major outages or downtime. Most of our issues are quickly resolved. We don't typically upgrade to the latest and greatest because we want to ensure stability, and we have a lot of the components on the old system. We wait for a while to upgrade so we can see the most widely used and most stable version. 

How are customer service and support?

I rate Red Hat support eight out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had Satellite and Red Hat Enterprise Linux from the beginning, but we also use other flavors like Amazon Linux. 

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer916965 - PeerSpot reviewer
Test Automation Infrastructure Architect at a government with 10,001+ employees
Real User
Top 20
Reliable, consistent, and well-documented
Pros and Cons
  • "Red Hat Enterprise Linux 9 updates the Cipher Suites and the security proceeds it. I wasn't pleasantly surprised because a bunch of our server communication didn't work. Having the Cipher Suites updated is a good thing but was not convenient."
  • "Some of the repositories and some of the DNS versions are very old. I just deployed something using Ruby and the DNS stable repository was sufficiently old that the Ruby project I was using didn't work."

What is our primary use case?

My primary use case for it is to run Jenkins servers.

How has it helped my organization?

Red Hat Enterprise Linux is critical for our operations. We use it for all of our Linux servers. 

What is most valuable?

It works. It's consistent. It's well-documented. These are valuable aspects to me. 

Red Hat Enterprise Linux 9 updates the Cipher Suites and the security proceeds it. I wasn't pleasantly surprised because a bunch of our server communication didn't work. Having the Cipher Suites updated is a good thing but was not convenient.

I feel positive about the built-in security features when it comes to simplifying the risk and reduction and maintaining compliance. I'm also a Windows Server administrator so, compared to my Windows Server experience, I have very positive feelings about Red Hat Enterprise Linux security based on how easy it is to keep things patched, up-to-date, and compliant.

What needs improvement?

Some of the repositories and some of the DNS versions are very old. I just deployed something using Ruby and the DNS stable repository was sufficiently old that the Ruby project I was using didn't work. 

I would like more transparency and better options other than using something like Ruby Version Manager. I'd rather be able to get modern, up-to-date versions from the base repositories.

For how long have I used the solution?

We have been using Red Hat Enterprise Linux for ten years. We're on a bunch of different versions. We're anywhere between version six and nine. My personal project is on nine.

Which solution did I use previously and why did I switch?

We still have Windows servers.  

Red Hat Enterprise Linux is very resource-intensive, and it's hard to secure because Windows, the base use case, is all things to all people. 

I generally like Linux server products. I like the way they specialize, and I like the default security posture.

How was the initial setup?

We have a hybrid environment. We do have some things in the cloud. We're using both Azure and AWS as our cloud providers.

I was involved in the process of migrating our Jenkins servers to Red Hat Enterprise Linux 9. It was not straightforward or complex because we changed a lot of things about our deployment. We tried to improve and streamline, and in the process, we broke some of our pipelines. 

It was not smooth, but that was not necessarily because of Red Hat Enterprise Linux, except for some of the security upgrades. We could not use the old RSA keys that we were using with RHEL 6 with RHEL 9. This meant that we either had to loosen our security by allowing legacy keys or tighten things down. We chose to tighten things down.

Another challenge is that we have some old Red Hat Enterprise Linux applications that are running on very old versions. We are trying to get everything off of RHEL 6 and 7 and onto RHEL 9, but there are a few applications that are stuck on RHEL 6 for various reasons.

We are getting rid of all of our Linux servers, so the biggest challenge right now is migrating our applications to RHEL 9.

What about the implementation team?

When it comes to provisioning and patching, it is pretty manual. The company uses VMware, and the process is pretty manual and involves a certain number of shell scripts. I know we're trying to adopt Ansible, but we're not very far along.

What other advice do I have?

I've had a very positive experience with Red Hat Enterprise Linux. My only point of comparison is Ubuntu, which I use for personal projects. 

Red Hat Enterprise Linux is a solid enterprise product with a greater emphasis on security. However, Ubuntu Server is easier to use in many ways compared to Red Hat Enterprise Linux. This may just be a matter of familiarity, but I find it easier to get current versions of Ruby with Ubuntu than with Red Hat Enterprise Linux. 

This is based on my somewhat limited use, but it's my impression nonetheless. That's what keeps it from being a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2295372 - PeerSpot reviewer
Engineer at a insurance company with 10,001+ employees
Real User
Top 20
Provides in-depth understanding of infrastructure and has strong community support
Pros and Cons
  • "One pro is that at the operating system layer, like, RHEL has better support from Red Hat, and if something goes down, I found many resources for troubleshooting and stuff online."
  • "There is room for improvement in integration with different cloud platforms."

What is our primary use case?

We predominantly use Red Hat CoreOS we use it to connect to different types of OpenShift clusters.  Whenever I work with RHEL, it's always been with the CLI.

What is most valuable?

Previously, when we were using other distributions, we weren't getting a lot of support for the operating system itself. However, Red Hat has mainly focused on the operating system, so we get more support. 

AWS has its own version of Linux for its instances. All these cloud providers provide more support for the infrastructure and services, but they don't focus on the operating system itself. But Red Hat, with its customer portal, provides better support if something goes down. That's what differentiates RHEL from other products.

One great thing about RHEL is that it has a big community of users. There's a huge community that uses CentOS. If you need some help or have a question online, you get more resources for RHEL compared to other products. 

It's a really good operating system by itself. It's more versatile, integrating with tools like Ansible for automation.

There are amazing resources online, and because we are an enterprise, we have enterprise support. We can always create a support case, and we have some resources to help. The knowledge offered by Red Hat is great.

Another feature I tried was RedHat Insights because they offer it for other RedHat products as well. I've used it for OpenShift. It was helpful. It provides a good, in-depth understanding of what's going on in the actual infrastructure. It gave us good insights into the level at which we can run the containers and if you can scale the infrastructure vertically or horizontally and how to manage it better.

What needs improvement?

There is room for improvement in integration with different cloud platforms. There should be better integration because right now, a lot of cloud platforms have their own versions of Linux, which runs better on them, and they have better integration with the services. RHEL is great, but RHEL is more of a generic form of what Red Hat provides.

For how long have I used the solution?

I've been using RHEL for about four years now.

How are customer service and support?

There were certain times when I encountered issues. There are certain problems with integrations. 

For example, we had an issue once where the operating system had issues accessing the data server on our VMware infrastructure. So we did have a couple of engineers help us out with that, but that's one area where it can improve. But that's nitpicking. 

It's been great so far, but that's one thing I would like to see that would make RHEL a little better product.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We prominently use RHEL, but we've also used Ubuntu. We also have used PCF. I use Ubuntu Xenial and have worked with Amazon Linux for a while.

One pro is that at the operating system layer, RHEL has better support from Red Hat, and if something goes down, I found many resources for troubleshooting online.

For example, we predominantly use Amazon Linux if I'm using AWS. There aren't a lot of resources if I run into an issue. RHEL has way more documentation on Linux. It has a bigger community, from an operating system perspective.

What about the implementation team?

One of our deployment models is on-premise, and the other is on the cloud. It's a hybrid. We have a big footprint on the cloud.

We use Azure because a lot of resources are already deployed on it. We can use all the features I build on RHEL, but you can scale up the infrastructure, depending on the demand. That's the reason why we use Azure.

For the upgrade process, we mainly use Ansible automation. Whenever we want an upgrade, we just go into the Ansible Tower, change the version, and make sure we are applying that to the right environments so that there's no outage. 

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lasse Wackers - PeerSpot reviewer
Senior System Integration Engineer at SVA System Vertrieb Alexander GmbH
Real User
Automatic updates, great support, and the solution's built-in security features help simplify risk reduction
Pros and Cons
  • "The updates are the most valuable feature."
  • "Scaling can be complicated and has room for improvement."

What is our primary use case?

We deployed Red Hat Enterprise Linux on-prem and in the cloud as a fallback.

We are a private cloud provider and we host Linux ourselves because they are tough to manage.

We offer our customers the option to host their Red Hat Enterprise Linux on Azure or on our private cloud.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features help simplify risk reduction. Red Hat offers a subscription service that provides critical security updates within 24 hours. The service also includes an excellent database of known security vulnerabilities. If a CVE identifier is known for a vulnerability, it can be entered into the web interface. The web interface will then indicate whether Red Hat Enterprise Linux is affected by the vulnerability and what steps need to be taken to fix it. The fix will be included in the next security update. This is a valuable security feature that helps organizations to stay up-to-date on security patches and mitigate risk.

The portability of applications and containers built on Red Hat Enterprise Linux is beneficial for keeping our organization agile. Red Hat Enterprise Linux 8 and 9 include Podman, a newer software similar to Docker. Podman was built to address the problems that Docker had with creating and running containers, and it also includes the support of Red Hat. There is a good synergy between Red Hat and Podman.

Red Hat Enterprise Linux has helped improve our organization. We provide a service to our clients, which they pay for each month. This service includes our support. Red Hat Enterprise Linux is a stable operating system, so we do not have to provide much support. When we do need to provide support, it is usually for an application, not for the operating system.

I can build with confidence and ensure availability across physical and virtual cloud infrastructures using Red Hat Enterprise Linux. I have been using Red Hat Enterprise Linux on-premises since 2008 without any problems. It is easy to automate. Virtualization is always present, so I work with virtual machines. Red Hat Enterprise Linux is very easy to deploy on a virtual machine. We can create a virtual machine, and if we are working with VMware, we can create a template to use for new systems. There is no need for a classic installation.

What is most valuable?

The updates are the most valuable feature. In the past, we had 800 or 900 Linux systems with Red Hat, and all of the systems were updated every night. In the 14 years, we have only had ten issues with the updates.

Red Hat Enterprise Linux has a good configuration.

What needs improvement?

Red Hat Enterprise Linux is secure but the security always has room for improvement.

Scaling can be complicated and has room for improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 14 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

I give the stability an eight out of ten.

What do I think about the scalability of the solution?

I give Red Hat Enterprise Linux a seven out of ten. 

Updating Red Hat Enterprise Linux from version 8 to 9 is a complex and time-consuming process. It is often easier to install a new server with Red Hat Enterprise Linux nine and migrate our data and applications. However, if we only need to resize the CPU or memory of our existing server, we can do so using the hypervisor without having to reboot.

How are customer service and support?

Red Hat support is fast, and they are capable of answering 90 percent of our questions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Debian, Ubuntu, and SUSE Linux. In our case, if we wanted a conservative Linux system that did not have the newest version, these were perfect systems. However, if we wanted to install them on our laptops or on our clients, they were the wrong solution. We switched to Red Hat Enterprise Linux for the Red Hat support. Debian also offers its own support. Ubuntu does not offer direct support, so we were required to order it through another company. SUSE had other problems that we did not want to deal with. Red Hat Enterprise Linux support has been very helpful to our back-end admins.

How was the initial setup?

The initial setup is complicated, but with Red Hat Enterprise Linux nine, there is a graphical web interface where we can create a new image every week. We have created a golden template that enables us to update the image every month and upload it to both our private and public clouds for usage. 

The deployment time depends on whether we have a template or not. With a template, deployment can take between five and ten minutes. If we have to install the software, the time it takes depends on our internet bandwidth. Ten gigabits of bandwidth can take around 15 minutes to install.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

As a provider, we must follow a different licensing model. We charge €2,000 per system for three years. Each month, we provide Red Hat with a number of new and old systems. Red Hat then invoices us based on the number of systems in use that month. This only applies to our cloud customers.

What other advice do I have?

I give Red Hat Enterprise Linux a ten out of ten. Red Hat Enterprise Linux is the best thing I have.

We always install a minimized Red Hat Enterprise Linux system for our customers. If they require more features, we provide them as requested.

Red Hat Enterprise Linux is the most perfect OS I have ever worked with. It is nice knowing when we have to use the OS and when we don't.

All Linux solutions are open source, but Red Hat Enterprise Linux is a commercial product that includes support and frequent updates. Red Hat Enterprise Linux can be downloaded for free, but it is not recommended to use it without a subscription, as it will not receive security updates or bug fixes. Red Hat reinvests a portion of the subscription revenue back into open-source projects, making it possible for other organizations to use these technologies for free.

Maintenance requirements depend on our needs. If we only want to have a server and install updates every night, no additional maintenance is required. Red Hat Enterprise Linux does not require any special support. However, if we want to ensure that the system time is always correct, that all updates are installed within a month, and that the system reboots after updates are installed, we will need to perform some additional maintenance tasks. These tasks can be automated to ensure that our system is always running smoothly. We currently have three people for the maintenance. We currently have 900 systems.

I recommend evaluating multiple Linux solutions and conducting a proof of concept because, although Red Hat Enterprise Linux is a great operating system, it may not be the best choice for every organization. I do not recommend using Red Hat Enterprise Linux on a new laptop because the versions included in Red Hat Enterprise Linux are typically two to four years old. This is because Red Hat Enterprise Linux is designed to be a stable OS, and newer versions may not have been fully tested and may have issues. If we have a server or software that is certified for Red Hat, then I would always recommend using Red Hat Enterprise Linux.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2587248 - PeerSpot reviewer
Technology Specialist at a comms service provider with 5,001-10,000 employees
MSP
Enhanced security and documentation streamline workload management
Pros and Cons
  • "The documentation is excellent."
  • "One area for improvement is the Subscription Manager, which is sometimes an inconvenience, especially when it doesn't work well with Satellite."

What is our primary use case?

We primarily use Red Hat Enterprise Linux for auxiliary workloads in our larger clusters, such as logging and automation.

Red Hat Enterprise Linux was chosen for its centralized management tools, such as Satellite, which, despite occasional issues, simplifies numerous tasks with a streamlined, efficient approach.

How has it helped my organization?

Red Hat Enterprise Linux helps centralize our workloads.

Red Hat Enterprise Linux performs well for all our business-critical applications.

The built-in security features enhance some of our existing functionalities.

We conducted a purple team test and achieved a passing score with only minor issues identified. The robust security features inherent in Red Hat Enterprise Linux, such as its built-in tools, significantly mitigate our risk of cyber attacks by enhancing our overall security posture.

What is most valuable?

The documentation is excellent. It allows me to upload documents, inquire about specific details, and receive prompt answers, which is incredibly beneficial.

What needs improvement?

One area for improvement is the Subscription Manager, which is sometimes an inconvenience, especially when it doesn't work well with Satellite. Also, we experience issues with package management since different Red Hat packages may not be automatically obvious regarding their repositories.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost seven years.

What do I think about the scalability of the solution?

We appreciate the scalability of Red Hat Enterprise Linux due to its simplicity. Although some automation is necessary, tools like Ansible can streamline deployment to a few clicks, depending on the environment. However, deploying on VMware occasionally introduces additional complexity.

How are customer service and support?

The customer service and support are brilliant compared to other vendors.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I primarily use Red Hat Enterprise Linux at work and Debian at home. Red Hat Enterprise Linux is preferred at work due to its extensive documentation and robust support.

What was our ROI?

Time saved on troubleshooting issues and readily available support are the main returns on investment from using Red Hat Enterprise Linux.

Which other solutions did I evaluate?


What other advice do I have?

I would rate Red Hat Enterprise Linux a nine out of ten, however, its cost remains a significant barrier. Although I don't personally handle the expenses, the price is frequently discussed, especially when dealing with cloud vendors. Due to this cost, we often avoid using Red Hat Enterprise Linux in our cloud environments despite its strengths. It would be ideal to utilize it consistently across all platforms, but the financial implications make it impractical for our cloud clusters.

While we utilize Red Hat Enterprise Linux for some containerizations, most employ alternative solutions.

I am interested in using AI with Red Hat Enterprise Linux, but we are not currently utilizing it.

When considering a third-party Linux OS as an alternative to Red Hat Enterprise Linux, the decision depends on the intended use. While other operating systems might be suitable for testing purposes, Red Hat Enterprise Linux is generally preferred for its reliability and comprehensive support, which is crucial when encountering critical issues. However, if immediate support is not a primary concern, alternative options can offer a cost-effective solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Datacenter System specialist at a manufacturing company with 201-500 employees
Real User
Enterprise-level support enhances system operations
Pros and Cons
  • "We chose Red Hat Enterprise Linux for its broad distribution, enterprise-level support, and robust stability."
  • "I would like Red Hat to focus on continuous improvement."

What is our primary use case?

We currently use Red Hat Enterprise Linux to support various applications, including web servers and databases. Its functionality spans numerous operational aspects, encompassing a wide range of tasks with the exception of AI applications.

How has it helped my organization?

Red Hat Enterprise Linux has simplified patch management and centralized operations, eliminating the need for multiple distributions across various functions.

It performs well for our business-critical applications. It is a significant improvement over the various unsupported distributions used previously, providing reliable support and standardized update procedures across all deployments.

The built-in security features work well.

Red Hat Enterprise Linux helps reduce risk in our environment by simplifying management, which is critical for maintaining stability and security.

Red Hat Enterprise Linux enhances business continuity and compliance efforts by providing a unified platform for various tasks, simplifying operations and reducing the complexity of managing multiple open-source solutions.

Red Hat Enterprise Linux helps reduce our total cost of ownership through simplified management and comprehensive support resources, ensuring assistance if any issues arise.

What is most valuable?

We chose Red Hat Enterprise Linux for its broad distribution, enterprise-level support, and robust stability. These factors are particularly crucial for our work in government-related IT, where stability and security are paramount.

What needs improvement?

I would like Red Hat to focus on continuous improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for a year at this point. Although my experience with Linux is extensive, I am relatively new to the Red Hat Enterprise Linux world.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

What do I think about the scalability of the solution?

Scaling is mostly about increasing the resources for specific virtual machines, and it hasn't been a problem.

How are customer service and support?

I have not personally used customer service, but it's reassuring to know that support is available if needed. I often try to resolve issues myself to learn new things.

How would you rate customer service and support?

Positive

What was our ROI?

The return on investment lies in the time saved due to simplified management, allowing me to focus on more important tasks rather than maintenance.

Which other solutions did I evaluate?


What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

While not currently using Red Hat Enterprise Linux for containerization, we have a Podman test machine that we use for our clients. We do plan to utilize it in the future.

Red Hat is an excellent choice due to its strong backing and foundation in open source. They have a comprehensive product stack, including not just Enterprise Linux, but also Ansible, OpenShift, and many other offerings. Red Hat also boasts extensive partner integrations with various manufacturers and developers through licensing agreements.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.