I use Red Hat Enterprise Linux to control my Docker systems and build and run containers on them. I also use it for a tokenization project I'm working on.
Senior Webmethods Integration Support Engineer at a comms service provider with 11-50 employees
Provides enhanced system availability with improved security and file performance
Pros and Cons
- "The most valuable features of RHEL are the availability, file system performance, and overall system availability."
- "There are performance issues with the response time when accessing the console, but I'm unsure if that's RHEL's fault or if it's due to the lack of CPU or memory on our machines. The enterprise interface could be improved. I can only use the keyboard to transfer files from one system to another. I want to use my mouse on the interface, not just scroll up and down. I would also like my logs archived as an RAR and sent to me."
What is our primary use case?
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) has improved the availability and security of our systems. The knowledge base, Wiki forums, and other resources are very helpful in simplifying my daily operations. We realized the benefits immediately after deployment.
What is most valuable?
The most valuable features of Red Hat Enterprise Linux are the availability, file system performance, and overall system availability. The kernel is more secure than my previous operating systems, such as Windows. Red Hat's knowledge base is helpful. I consult it several times in my daily work. I can ask questions on the forums and get help in my daily operations.
Using Red Hat Enterprise Linux's image builder is easy. I can use GitAI to pull any image I want to build on my system and reach into it using Red Hat. I use Convert2RHEL to publish my work on tokenization. I'm publishing more than 70 prints on my system daily, and saving this file. It's easy to use.
What needs improvement?
There are performance issues with the response time when accessing the console, but I'm unsure if that's Red Hat Enterprise Linux's fault or if it's due to the lack of CPU or memory on our machines. The enterprise interface could be improved. I can only use the keyboard to transfer files from one system to another. I want to use my mouse on the interface, not just scroll up and down. I would also like my logs archived as an RAR and sent to me.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
February 2025
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Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,255 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for more than five years.
What do I think about the stability of the solution?
Stability is critical to us. Red Hat Enterprise Linux ensures our machine's availability and reduces the need for frequent restarts.
How are customer service and support?
I have not contacted customer or technical support myself. Our infrastructure team handles any contacts with Red Hat support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Ubuntu before. Red Hat has a more robust knowledge base, and finding solutions to any problem is easier.
How was the initial setup?
The infrastructure team handled the initial setup. I'm a software engineer working on my applications. The infrastructure team builds the machine, and I only use it. It was relatively easy, depending on the complexity of the deployment configuration. After deployment, we have maintenance on our machine if there are new patches to deploy. I have three machines, and each one is identical, with the same containers, so I don't need to do maintenance on our machines more than once monthly.
What other advice do I have?
It is important to use the knowledge base and familiarize oneself with key commands to gain more about Linux and ease its usage.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 7, 2024
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System admin at a tech services company with 51-200 employees
Stable package manager, good security, and cost-efficient
Pros and Cons
- "The package manager of Red Hat is very convenient and efficient to use. With other Linux versions, such as Arch Linux and Ubuntu, package managers might not always be stable. When installing any software, the dependencies can vary, and there can be conflicts, whereas Red Hat has efficiently managed all of that so that users can install packages without any conflicts."
- "After installation, the initial setup can be simplified or improved a little bit for new users coming from a distribution like Ubuntu or Windows."
What is our primary use case?
As an organization, we use Red Hat Enterprise Linux for its stability and security.
I have worked with it on the cloud as well as on-premises. We use it with AWS.
How has it helped my organization?
Red Hat Enterprise Linux is great when it comes to provisioning and patching. I am satisfied with it.
The user base and the knowledge base of Red Hat are way better than those of others. They make the user install and solve the issues easily.
We have used Red Hat Enterprise Linux Image Builder. It is a great tool for managing multiple systems. It can copy an exact image of my existing server to multiple servers. It is a great way to save time.
Red Hat Enterprise Linux has helped us a lot. After switching from Ubuntu to Red Hat Enterprise Linux, there has been a drastic difference. The stability and the efficiency have enhanced greatly.
At the moment, we only have AWS cloud, and Red Hat Enterprise Linux is working well. We have plans to switch to GCP.
What is most valuable?
The package manager of Red Hat is very convenient and efficient to use. With other Linux versions, such as Arch Linux and Ubuntu, package managers might not always be stable. When installing any software, the dependencies can vary, and there can be conflicts, whereas Red Hat has efficiently managed all of that so that users can install packages without any conflicts. We do not use the graphical interface, so the package manager and security features are mainly valuable to us.
What needs improvement?
After installation, the initial setup can be simplified or improved a little bit for new users coming from a distribution like Ubuntu or Windows. For example, for Arch, the user guide is very good. If a user does not have any experience, he or she can refer to the guide and install it successfully, whereas, for Red Hat Enterprise Linux, the user needs to have some understanding of Linux.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for two years.
What do I think about the stability of the solution?
It is very stable for us. I would rate it a ten out of ten for stability.
What do I think about the scalability of the solution?
It is quite scalable. I would rate it an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
Before using Red Hat Enterprise Linux, we were using Ubuntu as our main server. Ubuntu is more consumer-oriented, whereas Red Hat Enterprise Linux is more professional and work-oriented.
How was the initial setup?
The main concern for us was how to get it installed perfectly. Before me, there was a fairly new person installing Red Hat, and he was not able to get it installed perfectly. The partitions were very differently implemented in Red Hat than in Ubuntu. That was one of the major issues for him.
My colleague was handling the main setup, but he was not able to figure out how to get everything to work. He was able to install it with the ISO, but he could not set up partitioning and Wi-Fi drivers. It was complicated for him because he knew Ubuntu, but Red Hat Enterprise Linux was complicated for him. We had to refer to the documentation for our network drivers and then we could get our Red Hat Enterprise Linux working. It took us around three to four hours.
In terms of maintenance, timely patching is required.
What about the implementation team?
Overall, we have about 1,000 users of these servers, but we are the only ones who work with these servers. No one else in the company operates these servers because one mistake can bring down the entire server.
What was our ROI?
It saves us time. There are about 40% savings.
What's my experience with pricing, setup cost, and licensing?
It is cost-efficient for the tasks it does and the improvements that it brings. For a professional environment, it is very cost-efficient. It was easy to purchase the subscription.
What other advice do I have?
If a user is using it for commercial purposes, I would not recommend it. If a user is using it as a server or a workstation, I would recommend it.
We do not use the Red Hat Enterprise Linux Web Console much. We only use it for the initial steps to configure the users. Other than that, we do not use it much.
I would rate Red Hat Enterprise Linux a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 16, 2024
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Red Hat Enterprise Linux (RHEL)
February 2025
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Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,255 professionals have used our research since 2012.
System Administrator at a tech vendor with 1-10 employees
Has made it easier to automate a lot of our tasks
Pros and Cons
- "The product is easy to use, and you can get support whenever you want."
- "Some problems may occur with the product if you don't patch it after a year or two."
What is our primary use case?
I use the solution in my company for regular servers with databases, load balancers, Apache, and so on.
How has it helped my organization?
The benefits of using the product revolve around the fact that it has made it easier to automate everything on it, which includes automating servers and so on.
What is most valuable?
The most valuable feature of the solution is that it is an upcoming, more stable product, like Oracle OS. The tool has everything that IBM Red Hat Redbooks has.
In terms of how I would assess the portability of applications and containers built on Red Hat Enterprise Linux (RHEL) for keeping our organization agile and flexible, I would say that since my company is a service provider, we get the containers from the customers, which we don't use for our own selves, but we use Red Hat Universal Base Images (UBI) 9 for some things like to to get our own containers and so on.
What needs improvement?
My company has not tried to use Red Hat Enterprise Linux (RHEL) 9 since we are still using Red Hat Enterprise Linux (RHEL) 8. In the future, I am expecting to see Podman 5.0 released for RHEL 9.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for three years.
What do I think about the stability of the solution?
It is a nice and stable solution. Some problems may occur with the product if you don't patch it after a year or two.
What do I think about the scalability of the solution?
There are no problems with the scalability of the product, as it works fine.
Which solution did I use previously and why did I switch?
Previously, my company used to use a simple version of RHEL and other tools depending on the needs of our company's customers.
How was the initial setup?
Regarding my experience related to the deployment process, I would say that everything is automated now. You just fill out the survey, and then you just deploy the tool. The product's deployment phase is easy.
The solution is deployed on an on-premises model.
What about the implementation team?
The team members can deploy the solution in my company.
Which other solutions did I evaluate?
If the customer wants to pay for the support and so on, then we can go for Red Hat Enterprise Linux (RHEL). Otherwise, one can go for any other open-source platform. With Red Hat Enterprise Linux (RHEL), you get the latest on everything. If you are running Oracle Linux, it gets hard to find some patches. It is easy to find new things like Podman or Red Hat Subscription-Manager, especially if you want to run something on Oracle OS, then you need to compile the patches yourself.
What other advice do I have?
The product has helped centralize development in our company. In our company, we are mostly automating all the server installations on Red Hat template by filling in IP addresses with Postman.
We don't use the built-in features of Red Hat Enterprise Linux (RHEL) for risk reduction, business continuity, and maintaining compliance since they are only available in Red Hat Enterprise Linux (RHEL) 9.
To a colleague who is looking at open-source cloud-based operating systems for Linux other than Red Hat Enterprise Linux (RHEL), I would say that previously people preferred CentOS until Red Hat stripped it apart. At the moment, it is like, if you want an RHEL-based tool, it is either Rocky Linux or Oracle OS because I think Fedora is too lenient, while CentOS is somewhere in the middle.
I would be spending the same amount of time on some other solution if I was not using Red Hat Enterprise Linux (RHEL) since everything is automated now, and in such a case, it will just be another image you use on some other product.
My company uses Ansible as a part of the deployment model.
The product is easy to use, and you can get support whenever you want. The solution also the latest packages, which include Red Hat Subscription-Manager, Podman, Linux, and other such functionalities.
I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 3, 2024
Flag as inappropriateStf Full Stack Engineer at a manufacturing company with 10,001+ employees
Helps with centralized development, infrastructure management, and compliance
Pros and Cons
- "In Red Hat Enterprise Linux, I am a big fan of the command line."
What is our primary use case?
I utilize Ansible to harden Red Hat devices across a multitude of disconnected environments.
How has it helped my organization?
One benefit of using Red Hat Enterprise Linux is that a lot of backend applications run natively on Red Hat Enterprise Linux as opposed to a Windows-based option. We are a partner with Red Hat. It essentially allows us to do a lot of our infrastructure stand-up and development.
It has enabled our team to centralize development. We have been able to centralize our automation, playbooks, and different collections we use within Ansible to create a centralized code base. We can use that to configure different types of systems with different requirements from different customers. Having a common platform across the entire enterprise has been very helpful.
We are using Red Hat Enterprise Linux very limitedly for containerization projects. It makes things very seamless. If we get a new developer, we can set up a brand new instance of a container for a dev environment or a test environment. It allows different developers to always have the same starting points with containers.
In terms of security features for risk reduction, there are SELinux and FIPS. Also, when you build a Red Hat Enterprise Linux machine, you can stick it right out of the box. It is very helpful. It is very good, especially for programmers and users who do not know anything about cybersecurity. It takes you 85% to 90% of the way. It has been very helpful and good.
The right commonality across the business or enterprise is always very hard to do, especially when different networks and different customers have different requirements. Being able to at least have continuity between those different environments has been helpful. If you have a system admin at a location and you put him or her at a different location, they at least can expect the same type of infrastructure.
When it comes to compliance, it takes you 85% to 90% of the way there. Different networks require different things. Some cannot implement specific standards for whatever reasons, but being able to utilize and leverage Red Hat Ansible to configure that and make sure those changes are made across the entire network has been very helpful.
Portability depends on the circumstances. Some things are more portable than others, such as containers. We utilize Ansible Core very extensively, but other things, such as AAP, are not necessarily as portable because some of our smaller environments do not have the bandwidth or the actual resources to support a big product like that.
What is most valuable?
In Red Hat Enterprise Linux, I am a big fan of the command line. I like the data manipulation and different commands that we can use. I use Ansible extensively to configure systems.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for four years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is easily scalable with the solutions and the options they have.
How are customer service and support?
Their support is very good. They are very helpful. Some of them are more experienced in handling the niche problems that we have.
I would rate their customer support a nine out of ten because there is always room for improvement, but it has always been very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Ubuntu and other Linux operating systems in the past. However, since I have been with the company, we have used Red Hat Enterprise Linux almost exclusively.
How was the initial setup?
The deployment model depends on the environment. Some are using VMs. Some use containers, and some use bare-metal installations. It depends on what a particular program needs. I support small environments that are on-prem.
It is fairly straightforward to deploy different Red Hat boxes. I was just helping out a sysadmin the other day who had not done it before. It was super straightforward and super easy to deploy.
What about the implementation team?
We deploy it on our own.
What was our ROI?
The return on investment for us and our team is specifically automation. We are able to invest time on the frontend to create different automation playbooks, and we are able to push that out to not only a singular network but also to multiple networks and multiple different configurations. It takes a little bit in the beginning, but there are huge time savings in the end.
What other advice do I have?
If a security colleague is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would be interested to understand what that colleague's objectives are and why they would consider something other than Red Hat Enterprise Linux. If it is something that fits their particular use case more, they can obviously go with that. Red Hat Enterprise Linux is a standard solution for Linux. If any colleague wants to go for another solution, I have to understand why. I would have to understand what Red Hat Enterprise Linux is not able to provide. However, this has not happened to me.
I would rate Red Hat Enterprise Linux a full ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer at a financial services firm with 10,001+ employees
Provides a reliable base to deploy applications and has a lot of features
Pros and Cons
- "The repository ecosystem is valuable."
- "I would probably focus more on a rolling release schedule. Instead of a long-term operating support of ten years, I would just have one release and keep rolling it."
What is our primary use case?
We primarily use it for enterprise software, databases, and some custom applications.
How has it helped my organization?
We have a stable base to deploy applications. We need a minimal amount of effort to troubleshoot problems with the applications that are related to the OS.
We are using Red Hat Enterprise Linux in the cloud, in the on-prem data center, and at the edge. We are also using Red Hat Enterprise Linux in a hybrid cloud environment. It has had a positive impact. It is straightforward to deploy. There was no bottleneck.
Red Hat Enterprise Linux has enabled us to centralize development. The stable base that each developer can rely on is great. The consistent ecosystem of the repository makes it easy to rely on.
We use Red Hat Enterprise Linux for containerization projects. Red Hat Enterprise Linux is quick to containerize, so when it started becoming mainstream, it was easier for us to sell to upper management to start doing more containerization.
There has been a positive impact in terms of the portability of applications and containers built on Red Hat Enterprise Linux for keeping our organization agile. It is very portable. I do not have any issues with different ecosystems in relation to how Red Hat Enterprise Linux runs containers.
Our cost of ownership is not high. They are not very expensive. We are never surprised.
What is most valuable?
The repository ecosystem is valuable.
What needs improvement?
I would probably focus more on a rolling release schedule. Instead of a long-term operating support of ten years, I would just have one release and keep rolling it.
In terms of security features, overall, it is lacking cohesion. There are a lot of different options, and it is hard to choose the ones that best fit our business needs without a lot of investigative work.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 11 years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
It takes a little bit to get to the true answer. I know there is a lot of triaging. I am sure we can improve on our end. When we open tickets, we can provide more information. There could be a way to get faster answers from Red Hat support, and we might not be providing the most upfront information needed for the ticket. I would rate their support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were not using any other solution previously.
I know of only one other player, and that is Ubuntu. There is also OpenSUSE, but I have not yet seen that personally in my career.
How was the initial setup?
We have cloud and on-prem deployments. We have the AWS cloud.
On AWS, we had an EC2 instance. I clicked, and it was online. For the initial deployment, we just used the Amazon Web UI, and now, we use Ansible for deployment.
What was our ROI?
We have seen an ROI. It is fairly easy to deploy. We do not have too many issues with setting up a new environment in relation to the operating system. The bottlenecks are more related to the hardware or even setting up the cloud.
Which other solutions did I evaluate?
When I came in, Red Hat Enterprise Linux was already being used. It has always been there.
What other advice do I have?
We have not yet fully leveraged Red Hat Insights. We are working on that. It might help with cohesion and security.
I would rate Red Hat Enterprise Linux a ten out of ten. It is reliable for deploying applications. It has a lot of different features. I can find solutions to all my problems, and the industry support is there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Officer at Bank of Abyssinia
Convenient to use with good features and helpful support
Pros and Cons
- "One of the valuable features is that it's convenient."
- "There should be more upgrades to the security features."
What is most valuable?
One of the valuable features is that it's convenient.
The rest of its features are really nice.
Red Hat enables us to achieve security standards certification. We have been certified for the PPI certification last year.
Red Hat has been good when it comes to building with confidence and ensuring availability across our infrastructure. We are really confident about the security process.
It is implemented across multiple physical and virtual infrastructures. We have applied it on most production servers. They are integrated quite well.
We use the Red Hat system roles feature. We have been using this for automation purposes and to find some tests.
What needs improvement?
The response could be better for urgent issues. If there's an issue with live services, they need to be faster.
It would be nice to have antivirus services.
There should be more upgrades to the security features.
For how long have I used the solution?
I've used the solution for a long time. My organization has used it for more than three years.
What do I think about the stability of the solution?
The stability is good. I'd rate it eight out of ten.
What do I think about the scalability of the solution?
The scalability is decent. I'd rate the solution eight out of ten. Different teams and departments, including application and development teams.
We do not have plans to increase usage in the future.
How are customer service and support?
I'm very happy with the technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have got some other open systems like CentOS. We just have most of our production services to ReadyX from CentOS and Oracle. Red Hat is more secure. The support is very nice as well.
How was the initial setup?
I joined the organization after deployment and wasn't involved in the implementation.
I'm not sure if the solution requires any maintenance.
What's my experience with pricing, setup cost, and licensing?
I'm not really involved in the pricing or the licensing. However, it may be expensive. We have different licenses.
Which other solutions did I evaluate?
We evaluated different options.
What other advice do I have?
I'm a customer and end-user.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at a energy/utilities company with 501-1,000 employees
I like the speed of the OS data and the ease of Ansible automation
Pros and Cons
- "I like the speed of the OS data and the ease of Ansible automation. I don't need to spend much time managing everything."
- "I use Linux on Satellite with Ansible infrastructure. It would be great if there were a universal interface to control RHEL's policy from Satellite. It could be a dashboard showing which policies were enabled on what system and allow you to apply them from the dashboard."
What is our primary use case?
We use Red Hat Enterprise Linux to run quite a few pieces of software. It's mostly for jPOS, but we also run some Apache solutions and some security applications.
How has it helped my organization?
Red Hat Enterprise Linux has streamlined a lot of the support issues. When we've had problems, Red Hat has been proactive about solving the problem with us. Support is always an issue with open-source platforms. By providing this support, Red Hat makes it much easier to adopt Linux.
I love Red Hat Enterprise Linux's built-in security. You can see who is trying to do what and who isn't allowed. You get an alert for that. We also use a product from Symantec on the Linux system for real-time threat detection, but I think we probably don't need that. Red Hat already has these capabilities, but the security team needs something they can centrally manage. They need to know whether the system is protected and the agent is running.
We use it on VMware, and we have a multi-site deployment, so it's very easy to patch and keep the servers up. We use Ansible automation for patching, which has really helped with the service uptime.
What is most valuable?
I like the speed of the OS data and the ease of Ansible automation. I don't need to spend much time managing everything. The provisioning and patching using Ansible is seamless. Ansible automation gives you almost a cloud-like capability on-premise. Most of my group doesn't have cloud skills. I learned it on my own and got my Kubernetes certification. I'm familiar with the automation infrastructure, how to build the execution environment and implement the private automation hub. Others still need training.
I've used Red Hat Enterprise Linux Image Builder for testing and development, but I haven't put it into production. We have a VMware template, and we've been doing training on VMware, but we are not there yet. I think they might move from VMware to another product. They are looking at other options, such as OpenShift, but we don't have training for OpenShift yet. They should try to have a salesman come and get OpenShift training for customers. If they make training free for the customers, more would switch to OpenShift from VMware.
What needs improvement?
I use Linux on Satellite with Ansible infrastructure. It would be great if there were a universal interface to control Red Hat Enterprise Linux's policy from Satellite. It could be a dashboard showing which policies were enabled on what system and allow you to apply them from the dashboard.
I think Red Hat training could be cheaper. A company can move fast technologically with enough training. They will be stagnant without training and remain unable to fully leverage the technology. I have been encouraging the group to get a subscription to the training course for five years, but we haven't been able to take advantage of it because of the cost. They should make it cheaper for clients and offer big discounts at scale.
When people lacked training for the technology we use, we migrated away from it. I worry that if we don't have enough training available to the client, they will eventually migrate away from Red Hat. More affordable training on key technologies like Satellite and Ansible automation will help us retain customers on those products. Downstream it will help them migrate to the latest and greatest Red Hat Enterprise Linux, as well.
For how long have I used the solution?
I have used Red Hat Enterprise Linux since 2005.
How are customer service and support?
I rate Red Hat support 10 out of 10. I've been very impressed with the knowledge base and the support from Red Hat. When I create a ticket, they respond and resolve the issue quickly or they point us to the correct resources. For example, we had an NFS issue with ISO, so they helped us with the mounting options. We also had an issue with IBM AIX and Red Hat integration. Red Hat referred us to the IBM support stack, and we were able to get IBM to help us out.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Initially, I used Solaris because I liked it the best, but Red Hat Enterprise Linux has improved so much that it has overtaken Solaris. Red Hat Enterprise Linux is easier to use and has better documentation. I also like having the ability to use Satellite and Ansible automation to manage Red Hat Enterprise Linux.
How was the initial setup?
The deployment is straightforward because we use Ansible automation to spin up a new system and install applications directly from the Ansible workflow. We were planning to have Red Hat Enterprise Linux 8 online last year, but Red Hat Enterprise Linux 9 came out, so we decided to wait for a bit, and we're almost ready to upgrade to Red Hat Enterprise Linux 9. The application folks still haven't had enough time and money to migrate everything over, and we need a project manager.
What other advice do I have?
I rate Red Hat Enterprise Linux 10 out of 10. It comes with all of these nice tools like the Satellite automation web console.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A simple and easy-to-use solution for off-the-shelf applications and Oracle databases
Pros and Cons
- "The tool is simple and easy to use. It has good support and doesn't have many outages due to the OS."
- "The cockpit server doesn't work and is useless. I don't like the images shown in GCP. I prefer the ones in AWS. It seems like the solution is in tune with what we deploy on the private cloud."
What is our primary use case?
We use Red Hat Enterprise Linux for off-the-shelf applications and Oracle databases.
What is most valuable?
The tool is simple and easy to use. It has good support and doesn't have many outages due to the OS.
What needs improvement?
The cockpit server doesn't work and is useless. I don't like the images shown in GCP. I prefer the ones in AWS. It seems like the solution is in tune with what we deploy on the private cloud.
For how long have I used the solution?
I have been using the solution for ten years.
How are customer service and support?
We open a case whenever we need support. Whenever I need support, I contact the technical guy assigned to us and provide him with the documentation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used different OS like Motorola, Unix Flavors, Solaris, HP-UX, AIX, DG/UX, and Sonos OS. Unix is dying, and everything is moving to Linux. Linux is open-source and easier to use.
How was the initial setup?
We build our own deployment method.
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is expensive. We have changed the cloud provider's subscription to a pay-as-you-go model.
What other advice do I have?
We use the on-premise, cloud, and hybrid versions. We have deployed it on AWS, Microsoft Azure, and Google Cloud. Most of our infrastructure is in the Azure cloud. I work in the server infrastructure team, and other data collectors work on AWS and GCP. We haven't used the tool's features like the image builder.
The product supports our hybrid cloud strategy. We have been migrating using tools from Microsoft Azure. Its knowledge base is good. Sometimes, finding an article is difficult. However, once I reach them, it contains good information.
We used Azure's tools for migration to the cloud. It is straightforward. We have no problems deploying the servers. Our main strategy focused on data centers.
We use the Leapp tool to manage the upgrades. It works smoothly on our Oracle databases. Leapp is straightforward to use.
We use Red Hat Insights quite a bit. I have not explored all the features yet. We use it to look for events our monitoring hasn't picked up. It also helps us with tips and hints for fine-tuning applications like SAP and Oracle. We go by these recommendations and follow them to put the applications in place. I have downloaded the Playbooks for remediation.
I use system rules for SAP tuning in Oracle. I do not use the image builder since we already have a process to do the server builds. I use the web console once in a while.
I rate Red Hat Enterprise Linux a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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