We use Red Hat Enterprise Linux for just about everything in my company. Our use cases stem from three-tier applications up through cloud deployments, Kubernetes, containers, etc. Prior to this, I worked in an enterprise as a Linux engineer.
Field Solutions Architect OCTO at a consultancy with 10,001+ employees
Enabled us to centralize development, all of our developers get their own developer environment
Pros and Cons
- "We are able to have a Linux system that is open-source and that allows us to do domain trust IBM and all that fun stuff. We have a good solid enterprise Linux."
- "Red Hat training is phenomenal, but it is expensive. There has to be a better way to onboard new engineers into Linux to really and truly compete with Microsoft."
What is our primary use case?
How has it helped my organization?
Being able to onboard faster is definitely an advantage to other Linux systems. In the enterprise, we had an onshore and offshore model. Our offshore model was hard to get onboarded into Linux, even if they said they had Linux experience. There is a big difference between managing one or two systems in your basement to managing a fleet of Linux systems, and that does not always translate over. Having a Linux system that has a cockpit with it where you can give someone a GUI, even though the engineers do not really use it, helps onboard new people into the enterprise, into their jobs, and into their roles a lot faster.
We have a lot of really smart people. They are constantly figuring out ways to do things better and faster with Red Hat Enterprise Linux. The openness of it and the ability to create whatever we want to create or have to create to make our actual job easier has given our operations people more time to focus on the things they need to focus on, and not the nitty-gritty of the operating system. Tuning becomes super easy. It is scriptable. It is easy to automate. That gives them all the time back in their day to be able to go solve cool problems and not infrastructure problems.
Red Hat Enterprise Linux has enabled us to centralize development. All of our developers get their own developer environment, and that is all based on containers and some version of Red Hat Enterprise Linux. It depends on what they are at and what they are doing. So, we build and give it to them. They are up and running, and they just go. We have some legacy guys who are still helping our customers with older versions. Those people exist. I talked to someone earlier who still has a Red Hat Enterprise Linux 4 deployment out there.
When it comes to security and compliance, I like firewalld to do things at the host level and to complement what we are doing out in the enterprise with next-gen firewalls and things like that. I have had SELinux enabled on my systems and in my enterprises since it was available. It was a little bit of a learning curve, but it has helped to keep our systems as secure as possible. It complements well with what security groups are doing for the rest of the enterprise.
The portability of applications and containers built on Red Hat Enterprise Linux is great for keeping our organization agile. It is fantastic. We can run them on-prem. We can run them in the cloud. We can move them wherever we need them at the time. If something has to go to the edge for any reason, such as a bandwidth issue or an on-prem issue in the data center, we can push those workloads out. We could push all those containers to where they need to run and when we need to run them. It is super easy to do.
I have not used Red Hat Insights for long, but when I was a Red Hat Insights user, it was the first place I stopped to see what was going on and be able to quickly address and fix issues that Red Hat Insights found.
Red Hat Insights provided us with vulnerability alerts and targeted guidance. In terms of their effect on our uptime, we were able to plan our maintenance windows around what we were seeing in Red Hat Insights. We had the visibility and the ability to go in and plan things out. We could plan what needs to be done and then make that change and say, "This is what we are doing. Here is the playbook for it. We are going to run this in tonight's maintenance window." That prevented us from having to take machines down during the day because we found something critical at that time.
What is most valuable?
The features of Red Hat Enterprise Linux that are most valuable to me, both in the enterprise and now as a partner, are the enterprise features. We are able to have a Linux system that is open-source and that allows us to do domain trust IBM and all that fun stuff. We have a good solid enterprise Linux.
What needs improvement?
It is not broken. Linux is Linux. It has been since Torvalds created the kernel back in version one of the kernel. We have added more features. More things have come to Linux and kernel. All the AI stuff is a bunch of buzzwords. In the keynote today at the Red Hat summit, Chris Wright talked about lightspeed coming to Red Hat Enterprise Linux. What do we need that for? What are we doing with AI? Just the stability of it is fine. If anything cool comes out, I will be the first to check it out. It is a stable platform. It is a workhorse, and that is how we use it.
However, there should be training materials for new enterprises that do not cost an arm and a leg. Red Hat training is phenomenal, but it is expensive. There has to be a better way to onboard new engineers into Linux to really and truly compete with Microsoft. Microsoft is just easy. Everyone uses it. You have to use it in school, and you have to use it everywhere. From an onboarding perspective, we can improve and have an affordable training solution for someone who might not want to be an RHCE or an RHCA but still needs to do their job. It is not Linux's fault. It is what it is. It is a workhorse. It does its thing, but we can do better to enable customers to utilize Linux better.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
November 2024
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
For how long have I used the solution?
I have been using it since Red Hat Enterprise Linux 4. It has been about 20 years.
What do I think about the stability of the solution?
It is super stable. When Red Hat comes out with lightspeed or integrates SELinux, there are no huge rollbacks. Once it makes it downstream in Red Hat Enterprise Linux, you know that is going to work. Everything has bugs, and we get that, but we know it is going to work. We know that nothing terrible is going to happen to our production environment, so stability is fantastic.
What do I think about the scalability of the solution?
We can roll out more machines if we need more machines. We pull machines back if we do not need them anymore. One of the things that is lacking is that currently, there is no way to have ephemeral Linux instances for compliance month or your audit month. If you have to bring up a hundred machines, you have to pay for that upfront. That might be changing now, but in terms of scalability, that is a detriment to how smaller organizations can operate. Not everyone can absorb that cost. It is very scalable, but the pricing is a little prohibitive for scalability.
How are customer service and support?
Their support is awesome. Their TAMs are awesome. The technical support that you get is awesome. There is the ability to attach yourself to bigger customers. When you are a small enterprise and you have an issue, you sometimes filter to the bottom of that list because there are other way-bigger customers who are way louder than some of the smaller ones. Being able to talk to your team and ask how to get a problem fixed is phenomenal. They are able to look at the backend and go, "Oh, there is a large telco that is having the same problem. I am going to add you to that one." From a customer service standpoint and tech support specifically, engineering has been fantastic.
The ability to talk to the people out in the community who work for Red Hat and maintain all of that, from the open-source side and the closed-source side, is amazing. A lot of people do not realize that they can jump on Slack or other platforms, and they can talk to the guys who are responsible for it and figure out what is going on. Sometimes, they ask to open a case, and other times, they say that they know and they are fixing it. Having that accessibility is amazing. You cannot call Microsoft and ask them to let you talk to the engineer who made X, Y, or Z.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have been using Red Hat for 25 years.
How was the initial setup?
We are using Red Hat Enterprise Linux everywhere. We are using it on-prem. We call it the fourth cloud, so we have our own cloud like every enterprise does. They might realize that or not. We are using it everywhere. We have it at the edge, in the cloud, on-prem, and hybrid. It is the whole nine yards.
Our deployment strategy is to make it work and get it out there fast. We use all three cloud providers: GCP, Azure, and AWS.
Its deployment is super easy. Once you know what you need, rolling out Red Hat Enterprise Linux is super simple. You just go and repeat until you need to change something and then you change it.
We are using OpenShift to deploy Linux containers for a virtualization competitor migration. We are using it to migrate workloads from that vendor to Red Hat Enterprise Linux, so we have Linux running in containers to do their virtualization. We are running Red Hat Enterprise Linux containers as well for some workloads, but for the bootable container aspects of it, we essentially have a VM. This is how we use it there, and then everything else is pure containerization. It is not Red Hat Enterprise Linux-specific.
What about the implementation team?
We take care of the deployment for customers.
When I was in the enterprise, we did not take external help. We did all of that in-house.
What was our ROI?
We have seen an ROI but not specifically with Red Hat Enterprise Linux. Red Hat Enterprise Linux is the workhorse. Everything else that supports Red Hat Enterprise Linux is where you get your ROI. When you take Ansible, you start automating all of your configurations. You take Insights, and you are getting those playbooks to remediate security issues and all that fun stuff. That is where you get a return on your investment. That is where you see your engineering dollars go down and they can focus on other aspects of the business. That is not specific to Red Hat Enterprise Linux. It is the whole ecosystem.
What's my experience with pricing, setup cost, and licensing?
I have had sales folks who have been transparent with the pricing, and then I have had other ones who were not as great. Most of those ones that were not as great are not working for Red Hat anymore.
From a pricing perspective, there is supportability. What you get with that support is the ability to open a case before you do something. You can tell them that you are going to be upgrading your Satellite system or all Red Hat Enterprise Linux systems and that you need a case open. They open a case, and then when the day comes, they are there. They are ready, and they know what is going on. The price point for that is phenomenal because you are paying for support. From a pricing perspective, it is on point. It is definitely a value-add, and it is extremely transparent from a customer standpoint.
Which other solutions did I evaluate?
I have evaluated other solutions. Manageability is the main difference. I have successfully ripped out other solutions in enterprises that I went to and replaced them with Red Hat. They had large fleets and no centralized management. When you come to Red Hat Enterprise Linux, you have the Red Hat Satellite server. You have Red Hat Insights. You have all of those things that help you manage large fleets and a large number of Linux machines. When you evaluate other solutions, they have some centralized management now, but that was not common previously. It is kind of a hodgepodge. They are stitched together with all these other solutions, but it does not make sense. In one case, they jammed Linux into their management platform used to manage databases, and it did not work. How do you manage a thousand machines on some busted piece of management software?
What other advice do I have?
If a colleague is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, they should go for something based on the use case. They have to look at what they are trying to do and what they want to do. They can get away with Fedora, for instance, but the question for me always comes down to supportability. Do they want to be able to call someone and say, "This is broken. Help. Hurry," or do they have the skills in-house to do that? Most companies do not have those skills. They have one or two very good engineers, but they cannot fix everything at the same time. If they want portability, then they should not look somewhere else. They should go to Red Hat Enterprise Linux because they have the Red Hat name behind it.
I would rate Red Hat Enterprise Linux an eight out of ten. There is always room for improvement in a product. Tens are unicorns. No one gets a ten. Maybe if Jesus made an operating system, he would get a ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Jun 5, 2024
Flag as inappropriateMiddleware and applications specialist at FABIS bvbb
Facilitates our compliance with security standard certifications.
Pros and Cons
- "The integration with Oracle is the most valuable feature."
- "The patching process with Red Hat is disruptive and not very cost-effective."
What is our primary use case?
We use Red Hat Enterprise Linux as our core operating system for hundreds of our critical systems including our databases, complete middleware, and over 500 VMs.
How has it helped my organization?
The portability of applications and containers built on Red Hat Enterprise Linux is exceptionally high due to the utilization of Java as the middleware and Oracle as the database. This enables seamless portability across various platforms, regardless of the specific infrastructure employed. As long as Oracle continues to provide support for a particular platform, the applications and containers can operate effectively on that platform. Therefore, the decision regarding the deployment platform rests solely with the company's preference.
The consolidation into a single operating system has brought about significant improvements. Previously, companies often had to manage three or four different operating systems, which was not only costly but also inefficient. With a unified operating system, we can now streamline operations and reduce the number of teams required for maintenance.
Red Hat Enterprise Linux facilitates our compliance with security standard certifications. We receive daily reports and recommendations specifically for applying security patches and related measures.
Red Hat Enterprise Linux is the most used Unix platform in the cloud. We can build with confidence knowing that it is available across physical, virtual, and cloud infrastructures.
What is most valuable?
The integration with Oracle is the most valuable feature.
What needs improvement?
The patching process with Red Hat is disruptive and not very cost-effective. This is why I would like to switch to Oracle Linux, which allows for security patching on a running system. This is a significant advantage of Oracle Linux over Red Hat. With Red Hat, we have to shut down all of our machines at least four times a year for large patches. Oracle acquired the technology for applying these online patches from MIT, and this technology is integrated into Oracle Linux. This allows for systems to be patched without disrupting the work of employees and their organization, which is a major improvement over Red Hat's patching process.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for over ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is a stable operating system. In most cases, the issues we have encountered have been related to hardware, not the operating system itself.
What do I think about the scalability of the solution?
Scaling Red Hat Enterprise Linux is easy. We have clusters and simply need to add machines to those clusters to scale.
We have more applications being added all the time.
Which solution did I use previously and why did I switch?
Previously, we used HP for our database site before transitioning to Red Hat Enterprise Linux. As we were already utilizing Red Hat Enterprise Linux for our applications, it proved to be a more optimal choice for our database site as well.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We have to pay for the support and features.
The distinguishing feature between open-source competitors and Red Hat Enterprise Linux is the comprehensive support that Red Hat Enterprise Linux provides. Red Hat Enterprise Linux no longer faces competition from HP and Digital in terms of support services, as these companies have ceased offering their solutions. IBM remains the sole competitor, but they recently acquired Red Hat, essentially consolidating the support landscape.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
Numerous open-source Linux operating systems are available, but Red Hat Enterprise Linux provides robust support and a stable platform for large organizations that would benefit from the support.
Organizations should base their decision on which operating system to use for their specific requirements. For Windows or Oracle systems, the corresponding OS should be chosen for support reasons. For Unix systems, Red Hat Enterprise Linux provides the best support.
When I first used Linux 1.0 over ten years ago, I was surprised at how well it worked. I never expected it to become so successful that it would surpass all the major Unix systems, but that is exactly what happened. Today, Linux is used for a wide variety of applications, regardless of the platform. This is due to its exceptional scalability and the low cost of hardware.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
November 2024
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
System Administrator at a government with 501-1,000 employees
Rock solid, secure, and good documentation and support
Pros and Cons
- "I like most of the features. I like its stability. I like its views. It provides a very stable environment."
- "The upgrade procedures are a little bit cumbersome. It would be nice if they are not because every three or four years we have to update, and I find that to be a bit on the cumbersome side. We have been able to automate most of it, but we still run into things where the job does not finish. There are things that require additional steps. There are things that need to be removed and that always require manual intervention."
What is our primary use case?
We have an older environment with a lot of servers. They are development servers for a lot of in-house development. We have a lot of things. We have Ruby on Rails, Java, and a lot of Oracle applications
Red Hat Enterprise Linux is mostly on-prem in my current job. In my previous jobs, we have had it on AWS or Azure.
How has it helped my organization?
Red Hat Enterprise Linux's built-in security features are good when it comes to simplifying risk reduction and maintaining compliance. It is something that they do very well. It is one of the reasons why we like running it. It is rock solid in all areas. Red Hat does a really good job of keeping on top of vulnerabilities and making the patching process easy.
Red Hat Enterprise Linux has impacted our uptime and security. We have had no breaches, and our systems are usually up.
Red Hat Enterprise Linux has not yet enabled us to achieve security standards certification because that is not a requirement for where we are, but I am pretty confident that we would meet those standards. Our security teams are usually chasing problems on the other side of the house.
What is most valuable?
I like most of the features. I like its stability. I like its views. It provides a very stable environment. There is not a lot of downtime. There are not a lot of issues. Primarily, we are deploying things and configuring things, and occasionally, we add new things for developers as needed, but it does not require much troubleshooting or break fixing. That is rare.
The knowledge base offered by Red Hat Enterprise Linux is another thing I like about it. It is particularly easy to find an answer to your problem online. There is very good documentation, very good user communities, and good support when you need it.
What needs improvement?
The upgrade procedures are a little bit cumbersome. It would be nice if they are not because every three or four years we have to update, and I find that to be a bit on the cumbersome side. We have been able to automate most of it, but we still run into things where the job does not finish. There are things that require additional steps. There are things that need to be removed and that always require manual intervention. I do not know how they can get rid of that, but it is cumbersome in an environment where you have hundreds or thousands of servers.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
How are customer service and support?
I would rate their support a nine out of ten. I just do not give tens. I am sure there are some areas where they can improve, but they are good. They are responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have got experience with Windows and Solaris before that. Red Hat Enterprise Linux is my favorite. With Solaris, that stream stopped a long time ago, but Red Hat Enterprise Linux has all of the nice things about it, and they have continued to develop and build many new things. For instance, when you had to patch on a Solaris box, you had to take the server down into single-user mode and apply the patching. I like it better than Windows in every way. It is more intuitive to me. I like that I can do more things from the command line. It is easier to automate things.
How was the initial setup?
I have been involved in the upgrades and some migrations for migrating things from Solaris. We also had CentOS, which was converted to DevStream, so we have had to change those to Red Hat. The upgrades and migrations were not terribly difficult. Usually, the tools were there. We called support when we ran into problems, but for the most part, it worked.
I have used Convert2RHEL. It was a bit helpful. It did the job.
We mostly use Ansible for deployment, patching, and managing the system in general. Our experience has been good. I am looking at some of the newer things they have at the conference that we have not had a chance to play with, but it meets our needs.
What was our ROI?
We have seen a return on our investment. We are able to do what we need to do without any problems or interruptions, and we are able to do it quickly.
What's my experience with pricing, setup cost, and licensing?
For me, it is not too bad, but my company pays the bill, so I do not worry too much about it.
What other advice do I have?
I would rate Red Hat Enterprise Linux a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director (PRC) at Talawa software
Protects from ransomware attacks and significant data loss, but its operating system configuration could be improved
Pros and Cons
- "The most valuable features of Red Hat Enterprise Linux are its stability and resilience in that we rarely have to take down the systems completely to patch them."
- "The solution's operating system configuration and function selection could be improved."
What is our primary use case?
We use Red Hat Enterprise Linux as an operating system for hosting Oracle databases.
How has it helped my organization?
Compared to Windows as a server operating system, Red Hat Enterprise Linux seems more secure, and we've had fewer intrusions onto our systems. That one, for us, is the single most important thing. In a few instances where we've had intrusions, we've been able to detect them very quickly and get patches that fix those security holes very quickly, thus preventing further intrusions.
In the cases of clients I've worked for, I've never been involved in a ransomware attack or a significant reportable data loss. That is why we continue using either Red Hat Enterprise Linux or Oracle Linux.
What is most valuable?
The most valuable features are its stability and resilience in that we rarely have to take down the systems completely to patch them.
What needs improvement?
The operating system configuration and function selection could be improved. Configuring the operating system and selection of options takes a lot of expertise. I'm now going to retire, and I've been doing this for many years. Trying to train people to make those choices is proving to be difficult. However, to get applications to run efficiently in those environments, those selections are absolutely crucial.
Red Hat Enterprise Linux should include simpler storage management.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 20 years.
What do I think about the stability of the solution?
I rate Red Hat Enterprise Linux a nine out of ten for stability.
What do I think about the scalability of the solution?
No system is infinitely scalable in a linear manner. As you scale up anything, the fact that you're scaling adds overheads. If I were to compare Red Hat Enterprise Linux to Windows, I would give Windows a seven because you run out of scalability much faster on the Windows side.
I rate Red Hat Enterprise Linux a nine out of ten for scalability.
How are customer service and support?
Red Hat Enterprise Linux's technical support team is not that great.
How would you rate customer service and support?
Negative
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is expensive, but it's hard to quantify. Oracle doesn't have a license. You just download Oracle software and use it, but their support is way more expensive. So they're about the same. With these types of operating systems, you need to have some support. With Red Hat Enterprise Linux, you need to pay a massive upfront licensing fee in order to get support. You don't have to pay a licensing fee for Oracle, but then you pay a massive support fee to get the support.
They're about the same overall. I don't really make that choice for my clients. I ask them to ensure that they do have some support from someplace. If they suffer a breach and need someone to help fix the problem, they should have something up and running when it happens instead of running around trying to arrange it.
What other advice do I have?
Most of my clients have particularly sensitive information. We tend to run on-premises rather than the cloud because of security issues for those highly sensitive databases. We disconnect those databases from the internet so they are ultimately secure. That is something that you cannot do in the cloud.
Red Hat Enterprise Linux doesn't have any particular standout security features, which the other Linux tools don't have. I've also used the Oracle version of Linux, which seems very similar to Red Hat Enterprise Linux. Both seem to be as secure as the other. If I have to give a score in relation to stability, Oracle's version of Linux might be slightly more stable than Red Hat Enterprise Linux.
All the customers I've worked for have been using those operating systems for a long time. For instance, one of our customers has been using Red Hat Enterprise Linux since it was first available over 20 years ago. A return from that is difficult. They were using Unix rather than Linux. The applications they ran were ported from those environments, and migrating them to Red Hat Enterprise Linux was relatively painless. We did those migrations back in 1995 to 1997.
We tend to use the environment for running databases. So, we have very few real users directly connecting to the system. The people who connect to the system do so by applications.
We haven't needed any maintenance for a long time. My last company was a large organization, and we had the internal expertise to provide support. Some net contributors have fixed bugs themselves and contributed those bug fixes back into the Linux open-source community. It was a huge organization, and its IT department was as big as some software consultancies.
Overall, I rate Red Hat Enterprise Linux a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System engineer at a government with 10,001+ employees
Open source Linux solution with valuable containerization capability that offers stability and good customer support
Pros and Cons
- "RHEL'S built in security features have helped us reduce risk and maintenance compliance."
- "This solution could be improved if it was easier to set up and run in cloud environments. It can also be costly to manage a large OpenShift environment."
What is our primary use case?
We have a very large system with ten application teams. We've got four DevOps squads that support those teams. We use this solution to containerize about 85% of our applications and software. OpenShift 4 maintains our applications and our databases, keeping our system up to date and it integrates with our CI/CD pipelines.
We also use OCS for security compliance.
How has it helped my organization?
RHEL runs as the backbone for our applications. We are able to meet our deadlines of becoming the system of record and creating an operational maintenance system, on time and under budget. Our system processes 4.7 million customers' flood insurance policies yearly and processes their claims. It's the backbone for all of our applications and what they do.
RHEL's built-in security features have helped us reduce risk and maintenance compliance. We've been switching over even some of our build pipelines to use OpenShift. We are able to run a GitOps model to be able to track and store changes and then press the button to be able to sync it with OpenShift and this has been great.
What is most valuable?
The containerization capability has been most valuable. Having our applications and our databases containerized has allowed us to be able to migrate from our on-prem site to the cloud in a much faster timeframe. We don't have to change the applications or databases and there's a lot less rearchitecting. That has been a game-changer for us.
The OCS is built to help monitor and scan OpenShift 4 containers and Core OS. That integration has been seamless for us.
What needs improvement?
This solution could be improved if it was easier to set up and run in cloud environments. It can also be costly to manage a large OpenShift environment.
For how long have I used the solution?
We have been using RHEL since 2016.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
We're about to build out and use the elastic capabilities to spin up OpenShift clusters as needed on demand so we're about to find out if it is scalable.
How are customer service and support?
It's been great. We've been having weekly meetings with them as we migrated to Google. They've been a great partner in providing support as needed in helping troubleshoot issues.
I would rate their support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment and setup of OpenShift were straightforward. We ran into some issues that we were able to work through. The Red Hat team did provide a lot of support to get us there.
What about the implementation team?
We have an O&M contract that helped do the setup, and then we did consult with Red Hat on it. Guidehouse is the contractor that provides support for development in O&M. They've been a great team and partner to us.
What was our ROI?
OpenShift being containerized has meant that we've been able to move from the on-prem to the cloud in a much faster time period.
What's my experience with pricing, setup cost, and licensing?
I don't have any issues with the licensing or pricing. In general, OpenShift is a little more expensive. It's a bit expensive to have the number of containers we need and for disaster recovery but it's been worth the money because it's helped us get to the cloud faster.
What other advice do I have?
It is easy to troubleshoot with RHEL. I would rate this solution an eight out of ten. If you are in the government space and you're looking to modernize your systems but you're not quite sure about the cloud, using OpenShift to containerize is a good first step. It will give you that cloud-agnostic capability so that you're more readily able to move to the cloud when you're ready.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Platform architect at a comms service provider with 10,001+ employees
Has a centralized development with a secure, standardized environment
Pros and Cons
- "RHEL performs quite well for business-critical applications."
- "Better comparisons between different stack providers in pricing and functionalities could help, especially since public clouds often appear less expensive during planning but are more costly in practice."
What is our primary use case?
We run IT and telco workloads and applications on Red Hat Enterprise Linux (RHEL).
How has it helped my organization?
Red Hat Enterprise Linux helped us centralize development. We use a complete ecosystem of Red Hat for end-to-end development, deployment, and operations.
Centralizing development is achieved as we have clearly defined platforms to host applications, like OpenShift.
Additionally, the ACS on top of containers scans to ensure they are compliant, reducing vulnerabilities within our software.
What is most valuable?
Red Hat Enterprise Linux provides a standardized environment with Kubernetes and good support behind it. The end-to-end delivery for developing, testing, and deploying containers in the same ecosystem is a very valuable feature.
The built-in security features are fine, we don't receive complaints about them.
What needs improvement?
One area for improvement is dealing with specifics developed by Red Hat Enterprise Linux that are now end of life. We have to remediate these changes, which is a disadvantage.
Additionally, better comparisons between different stack providers in pricing and functionalities could help, especially since public clouds often appear less expensive during planning but are more costly in practice.
For how long have I used the solution?
I have used Red Hat Enterprise Linux personally since joining my company ten years ago. Within the company, it has been used for more than 20 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux performs quite well for business-critical applications. Although we have some outages, it's not unusual, and I cannot blame RHEL entirely for it.
What do I think about the scalability of the solution?
Scaling Red Hat Enterprise Linux OS is smooth and without complaints. We are planning to widen its use by moving from OpenStack to bare metal according to Red Hat's roadmap.
How are customer service and support?
The customer service rating varies at around an eight or nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
They conducted tests with Ubuntu. That said, it was less expensive and not as stable or developed as Red Hat Enterprise Linux.
What was our ROI?
There is a return on investment since we can host our applications on top of Red Hat Enterprise Linux.
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is quite expensive, yet the technical support, available roadmaps, and services justify the cost. We receive value for the price we pay, including technical support, which enables business continuity and compliance.
Which other solutions did I evaluate?
We evaluated Ubuntu, but it was less stable.
What other advice do I have?
I would advise trying it out to see for yourself. Red Hat provides great technical support. That said, the pricing may need careful evaluation, especially when comparing with public cloud offerings.
I would rate Red Hat Enterprise Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
Flag as inappropriateEngineer III at a financial services firm with 10,001+ employees
Has significantly helped our company grow by enabling automation, allowing us to provide multiple services simultaneously
Pros and Cons
- "Ansible is one of my most-used tools, and I especially appreciate its automation capabilities."
- "While Red Hat Enterprise Linux offers many valuable features, some, particularly the latest ones, are not immediately available until deployed on-premises."
What is our primary use case?
As a system administrator, I specialize in building infrastructure on Red Hat Enterprise Linux, with a focus on automation from initial design through to implementation.
How has it helped my organization?
Red Hat Enterprise Linux has significantly helped our company grow by enabling automation, allowing us to provide multiple services simultaneously and reduce repetitive tasks through the creation and sharing of solutions with other teams.
Red Hat Enterprise Linux enabled us to centralize development.
What is most valuable?
Ansible is one of my most-used tools, and I especially appreciate its automation capabilities.
What needs improvement?
While Red Hat Enterprise Linux offers many valuable features, some, particularly the latest ones, are not immediately available until deployed on-premises. Additionally, although I need to become fully acquainted with its built-in security features, the dashboards could be enhanced to provide more comprehensive security insights.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable. I've never had any problems with its stability.
What do I think about the scalability of the solution?
The scalability of Red Hat Enterprise Linux is.
How are customer service and support?
The customer support and technical support are good. Normally, I can find my own solutions and if not, I can reach out to the vendor for assistance.
How would you rate customer service and support?
Positive
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
We face restrictions in accessing the latest features for various tools, including Elastic and Red Hat. For instance, we cannot utilize certain Elastic features because they are not publicly available. Similarly, with Red Hat, we must wait for the newest features to be released on-premises before we can access them. This limitation hinders our ability to leverage the most up-to-date technology.
The key advantage of Red Hat Enterprise Linux over other open-source Linux distributions is its comprehensive support, which includes access to updates, security patches, and technical expertise.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
Flag as inappropriateDevOps Engineer at a financial services firm with 10,001+ employees
Enhances security and has efficient issue resolution with strong support
Pros and Cons
- "The valuable features include the support from Red Hat, which helps us resolve issues efficiently, and the built-in security features that address vulnerabilities quickly."
- "The current process of downloading an ISO image from Red Hat and using Packer to create a gold image can be made more efficient."
What is our primary use case?
We use Red Hat Enterprise Linux for our Tomcat server, Linux-based load balancers, and other Linux applications.
We use Red Hat Enterprise Linux for our workloads due to its support. We have biweekly meetings with Red Hat to address any issues that arise.
How has it helped my organization?
Red Hat Enterprise Linux enabled us to centralize our development by empowering a dedicated Linux team to build a golden image. This image then serves as the foundation for all other teams to deploy Red Hat Enterprise Linux machines in our private cloud.
It Linux continues to be a reliable platform for our business-critical applications, and its consistent performance is why we haven't switched to another operating system.
Red Hat Enterprise Linux offers robust built-in security features, and in the event of vulnerabilities, Red Hat promptly releases patches. Their support further mitigates risk by providing direct assistance from the vendor.
Red Hat Enterprise Linux provides several security benefits. Firstly, it enforces Linux on all deployments, inherently enhancing security. Secondly, it mandates a minimum cipher level for all machine processes, ensuring strong encryption and protection against unauthorized access.
What is most valuable?
The valuable features include the support from Red Hat, which helps us resolve issues efficiently, and the built-in security features that address vulnerabilities quickly.
What needs improvement?
The current process of downloading an ISO image from Red Hat and using Packer to create a gold image can be made more efficient. A new method, Linux image mode, utilizes containers to build and update images, significantly speeding up the image-building process.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for six years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux has performed well for our business-critical applications, and we have not encountered any significant issues.
What do I think about the scalability of the solution?
Scaling Red Hat Enterprise Linux has been relatively straightforward, with the exception of challenges encountered when upgrading between major versions, especially when third-party applications are involved.
How are customer service and support?
In our organization, we have a direct channel with Red Hat. If we open a case, we have someone who follows up, ensuring that the case is resolved promptly.
How would you rate customer service and support?
Positive
What was our ROI?
Red Hat Enterprise Linux reduces staffing needs for updates and infrastructure maintenance by providing reliable support, minimizing the need for extensive in-house resources.
What's my experience with pricing, setup cost, and licensing?
While open-source solutions may seem free initially, Red Hat Enterprise Linux offers support that reduces maintenance costs and provides security by having a vendor to handle risks.
What other advice do I have?
I would rate Red Hat Enterprise Linux ten out of ten.
I would advise others considering a third-party Linux OS to choose Red Hat Enterprise Linux because it offers good support and facilitates building images efficiently.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
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