I work for an IBM business partner and we install Red Hat for our customers. They use Red Hat for databases, application servers, and some IBM applications that we also install. There are different uses.
System and Solutions Architect at a computer software company with 11-50 employees
Gives our clients security of an enterprise application and enables them to centralize development
Pros and Cons
- "The security it provides is one of the most important features, as are the support and the documentation. The latter helps me to do everything."
- "The Cockpit interface needs improvement with more features. The information for implementing Red Hat Cluster could be also improved. And there could also be better performance monitoring."
What is our primary use case?
How has it helped my organization?
RHEL gives our customers the abilities and security of an enterprise application. It's an enterprise operating system with enterprise support. The benefits are the stability of the product and the support for problem-solving.
It has also enabled our clients to centralize development and it is integrated with a lot of Red Hat tools. We have a customer with OpenShift and other products from Red Hat and it helps to centralize and coordinate the development in their environment. It makes things easier and their productivity is higher.
We also use Red Hat Insights. It's a good tool and it helps us keep the installation up to date and have a global view of what we have. In addition, Insights provides vulnerability alerts and targeted guidance, and those features have helped increase uptime.
What is most valuable?
The security it provides is one of the most important features, as are the support and the documentation. The latter helps me to do everything.
The features included in the Red Hat environment enhance the security that Linux has by default. They're good enough to secure the system. It's very complex but it's flexible and it gives you the opportunity to deploy good security. These features reduce risk.
We use it in a hybrid environment. We have it on-prem and also in the cloud. It offers good security in such an environment. The security is well-defined and I would evaluate it positively in this type of setup.
Also, the containers and the application are totally exportable to other Linux distributions. It's very open. I haven't found any compatibility issues with other Linux distributions.
What needs improvement?
The Cockpit interface needs improvement with more features. The information for implementing Red Hat Cluster could be also improved. And there could also be better performance monitoring.
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Red Hat Enterprise Linux (RHEL)
March 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for eight or nine years.
What do I think about the stability of the solution?
It is very stable and that is one of the features we most appreciate about it.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
We are quite satisfied with the technical support of Red Hat. Perhaps they could improve on their response times, but it's quite good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We use Ubuntu and SUSE. We switched to Red Hat mainly for the enterprise support that we receive, the documentation, and the container integration.
How was the initial setup?
Deployment is easy. It's very intuitive and it is well explained in the documentation.
The time it takes depends on the application, but the operating system takes a few hours to deploy and do the initial configuration. In two hours you can have a system up and running.
Generally, we start with the requirements. We have a pre-production environment and we test the strategy there. We prefer container applications, so one of the strategies that we follow is that, if it is possible to install the application container, we do that.
It can be deployed by one person like me. I am an architect but I could be a system engineer certified by Red Hat. The solution requires maintenance such as periodic upgrades to stay up to date. We have two or three people involved in that process, including patching application, compiling the product, and updating the application and the operating system, when needed to stay current and to be compatible with the next new features.
We have deployed it in various locations and we have also deployed it in IBM Power Systems as well as in some databases. We have an application server installed there and some IBM applications.
What about the implementation team?
We use resources from Red Hat support. That's usually enough for us.
What's my experience with pricing, setup cost, and licensing?
The pricing of RHEL is very similar to other offers. We like the model that Red Hat makes available for subscription and support. There are some free parts, subscriptions that facilitate solution development and implementation, and then, when the solution is well-defined, we move into the paid support license. That kind of subscription is a good approach.
The overall cost of RHEL versus its competitors is comparable. It's more or less the same as SUSE. But the support from Red Hat is better than you get from the others.
What other advice do I have?
Compare the documentation and the answers that are published by Red Hat. Review these aspects and that should help you decide.
I strongly recommend RHEL as it fits well in on-premises or cloud development, whether for a small or a large company, and it's a professional product. It's very integrated with container technology, including with Podman and Docker, although we recommend Podman for containers. RHEL fits well in a lot of situations and container environments. It's a good product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:

System administrators at a computer software company with 11-50 employees
The long lifecycles, updates, support, and documentation help with business continuity and compliance
Pros and Cons
- "Stability, support, and life cycle management are valuable."
- "Red Hat could offer a containerized version of the operating system, potentially moving towards a more containerized ecosystem."
What is our primary use case?
Our business is primarily focused on software development. We are doing development and deployment using containers. We are mainly using Docker, but we might also adopt Podman later.
Our business logic is mainly for our own software development. We mainly have Java applications, Java containers, Tomcat, and Java frameworks. These solutions cater primarily to our business-level operations.
We are using Red Hat Enterprise Linux on-premises.
How has it helped my organization?
Red Hat Enterprise Linux gives us a standardized way of handling various tasks. Everything is the same in our environment.
It gives a standard procedure to do everything. It also gives standard APIs and a stable environment.
It works very well for our business-critical applications because of its stability and support. We have some kind of support in terms of the life cycle of the operating system.
Its long lifecycles, updates, support, and documentation help with business continuity and compliance. With reference architectures, we can straightaway get working solutions.
We can rely on security features like SELinux and run several workloads for WordPress and so on. We can rely on Red Hat.
We have used Red Hat Insights for certain things, and it has been helpful.
What is most valuable?
Stability, support, and life cycle management are valuable. We get fixes quickly. We can rely on them for features and so on. We can rely on their support. In the case of an issue, we can get somebody on the phone.
What needs improvement?
Red Hat could offer a containerized version of the operating system, potentially moving towards a more containerized ecosystem.
More flexible tools for dealing with complex things like SELinux would also be beneficial. Its built-in security features are good, but they are quite complex to manage at an atomic level.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 25 years. We are mainly using Red Hat Enterprise Linux 9, but we also have Red Hat Enterprise Linux 7 and 8.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is very stable. However, sometimes, there might be some load balancing issues leading to performance issues, so we have to figure out all those. Usually, Red Hat tools are helpful for that.
What do I think about the scalability of the solution?
With automation, we have been able to handle scaling efficiently. We are using an internal cloud, which suits our needs without relying on OpenShift or VMware.
How are customer service and support?
The support from Red Hat is very good. We have collaborated with Red Hat remotely and have been satisfied with the assistance provided for our customers' cases.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The pricing is suitable for midsize to large companies, though small enterprises might struggle. It is comparable to Windows licensing.
What other advice do I have?
I would advise considering the lifecycle and support that Red Hat offers. They provide long-term support and have best practices for addressing vulnerabilities and attack vectors.
I would rate Red Hat Enterprise Linux an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 30, 2024
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Red Hat Enterprise Linux (RHEL)
March 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
Consultant at a financial services firm with 1,001-5,000 employees
Reduces risk, enhances security, and is easy to use
Pros and Cons
- "The solution provides more detailed control."
- "It could be simplified. I'd like to see them introduce PDFs or documents to better explain technicalities to new users."
What is our primary use case?
I use the solution for research purposes.
How has it helped my organization?
The solution provides more detailed control.
What is most valuable?
The product's built-in security features when it comes to simplifying risk reduction and maintaining compliance can be a tedious topic. It varies from user to user, however, it offers a lot of rapid releases. It helps us to simplify risk reduction and maintain compliance.
The portability of applications and containers built on the product when it comes to keeping your organization agile is good. It's easy to use.
It enhances our security. It helps us comply with company regulations.
When it comes to ensuring availability across physical virtual and cloud infrastructure, it's been okay so far.
It helped us to avoid emergencies due to security issues.
What needs improvement?
I consider the solution to be sufficient. I do not use it too much and therefore do not see any underlying problems with the solution.
It's sufficient and it doesn't need new features. However, as new technologies enter the market, I hope they will keep up with the changing market.
From a product point of view, it's very efficient for servers. However, the solution is complex in terms of its architecture. It could be simplified. I'd like to see them introduce PDFs or documents to better explain technicalities to new users.
Memorizing commands can be a bit tedious.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The product has been stable so far.
What do I think about the scalability of the solution?
The solution is deployed to the data center, which is managed only by a few teams.
About 150 people are using the solution. We also have 45 to 50 administrators as they are managing different areas.
The solution is scalable. However, I'm not sure if we plan to scale further in the future.
How are customer service and support?
I have not interacted with support very much.
How was the initial setup?
I was involved in the deployment. The initial setup was very straightforward.
The deployment is fast and the process is efficient.
What about the implementation team?
I did a lot of the implementation myself.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
I'd rate the solution an eight out of ten.
I'd advise new users to learn from someone who has done everything before. It's much easier than trying to learn by yourself from scratch. They should also have their own environment for testing.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Transformation Management Office at a tech services company with 10,001+ employees
A highly compatible and reliable tool for deploying different applications
Pros and Cons
- "Resiliency-wise, the solution is very good."
- "At times, language is a barrier when it comes to support."
What is our primary use case?
We use the solution for deploying middleware applications and many different applications that we have, like the ones we can use in the marketplace with different users. We use other kinds of solutions in many of the applications we develop. But in general, we use Red Hat Enterprise Linux.
How has it helped my organization?
Benefit-wise, the product is very stable. The product is also very compatible, and many people want to use it.
What is most valuable?
There are a lot of features in the solution. Red Hat Insights is one feature that we rely on currently.
What needs improvement?
The model, specifically the consumption model, is an area that needs improvement in the solution.
We had a really big challenge striking a chart between on-premises and the public cloud. The approach is that you pay as you go in Red Hat Enterprise Linux. In general, you pay for whatever you use instead of preparing for a full year.
At times, language is a barrier when it comes to support. That's one of the aspects I would like to improve about the solution.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for six to eight years. My company has a partnership with Red Hat Enterprise Linux.
How are customer service and support?
Red Hat's support is good. Sometimes cases take a little bit longer to resolve. If you are clever enough to upgrade the case and put it at a very high level of priority, then it gets resolved faster. In general, the support is good. I rate the support an eight out of ten.
Sometimes, a customer doesn't speak English or we need people who speak Spanish for the case to be easier to understand. In those cases, we lose time. I can't push all my engineers to learn to speak English. My customers and our engineers speak Spanish.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've been working with Red Hat Enterprise Linux since the beginning.
How was the initial setup?
I was involved in the deployment a long time ago. The setup process is easy. The solution is also easy to use.
Regarding the time taken for deployment, we can do it with a machine at this moment using Ansible. In our orchestration, we passed more or less, creating one machine for Red Hat and the entire environment. It took us eight days and an hour. At this moment, we can deploy it on a machine in an hour with all the security. If a developer comes to us and tells us that they need a new machine or new instance, we can provide that in an hour on-premises. In the cloud, we have to use a lot of tools.
What's my experience with pricing, setup cost, and licensing?
I have purchased the license via hyperscalers and transferred it as well. I purchased the license from the marketplace and also from Red Hat.
Pricing is something that can always be better.
Which other solutions did I evaluate?
We have not evaluated other options since we trust Red Hat Enterprise Linux.
What other advice do I have?
I am running my workloads on-premises and on the cloud. I mainly use AWS.
Resiliency-wise, the solution is very good. It's good because we don't have a problem with our environment at this moment. When we don't have a problem, we don't need to explain what is to be improved in the solution. It is reliable and doesn't break or bring us any problems.
Regarding how easy or difficult it is for me to move workloads between the cloud and my data center using the solution, we don't have problems. In general, it's easy.
We are talking about moving applications from on-premise to the cloud. We need to see if that represents any cost savings. We would need to go through a migration process, and that would be an extra cost.We would need to see if that is beneficial.
I rate the overall solution a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer:
Offers stability and long-term support
Pros and Cons
- "The most valuable features of using RHEL for us are the standard way to run Linux and tools like NetworkManager. They make things easier for us."
- "I prefer a product that offers everything in a yearly subscription, like VMware, and I think RHEL should consider offering it as well."
What is our primary use case?
We mainly use RPM-based systems to give our developers virtual machines.
What is most valuable?
The most valuable features of using RHEL for us are the standard way to run Linux and tools like NetworkManager. They make things easier for us.
What needs improvement?
I prefer a product that offers everything in a yearly subscription, like VMware, and I think RHEL should consider offering it as well.
For how long have I used the solution?
I have been using RHEL for 15 years.
What do I think about the scalability of the solution?
The scalability of the solution is good.
How was the initial setup?
We use RHEL deployed in different zones, only on-premise, not in the cloud. Deploying RHEL depends on the end user, but migrations aren't usually a problem due to site forwards. The hardest part is dealing with end-user applications on the machines. We use Ansible for scripting, especially with Oracle. Sometimes, meeting the end of life for RHEL versions is tough, and we have had to buy extended support for RHE because some applications reached the end of life within a year. I appreciate the extended support option, though I prefer not to use it.
What's my experience with pricing, setup cost, and licensing?
RHEL's pricing and licensing are quite expensive. For a big company, paying these fees might be manageable, but as a government organization, spending tax money on such expensive solutions is challenging, even though we do have the funds.
What other advice do I have?
I see benefits in using RHEL because it offers stability and long-term support. Although we use both RHEL and Ubuntu, I have noticed that updates in Ubuntu can change things unexpectedly within a main release, which I don't like. That is why I focus on RHEL for its consistent and reliable updates.
RHEL's built-in security features are very good for risk reduction, business continuity, and maintaining compliance. We apply security guidelines in Linux using RHEL, which provides all the necessary baselines. We can choose and apply what we need directly to our RHEL systems.
I would say that open-source cloud-based operating systems like Debian are stable and have been around for a long time. There is a whole community supporting it, making it a strong alternative to RHEL with fewer licensing costs.
Overall, I would rate RHEL as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Virtualization Owner at a tech vendor with 10,001+ employees
Can be used for virtualization and multi-cloud environment integrations
Pros and Cons
- "The most valuable features of Red Hat Enterprise Linux are the mobile applications and getting real-time notifications."
- "A lot of improvement is required to get security compliance, especially with the privacy of the data, managing it, and storing it."
What is our primary use case?
We use Red Hat Enterprise Linux for virtualization and multi-cloud environment integrations.
How has it helped my organization?
Red Hat Enterprise Linux has improved our organization by at least 10% in the business unit and multiplies across the other business units as well.
What is most valuable?
The most valuable features of Red Hat Enterprise Linux are the mobile applications and getting real-time notifications. With other solutions, each cloud infrastructure is hard to manage with different notifications coming on, but Red Hat Enterprise Linux is able to go on-premises and cloud.
What needs improvement?
A lot of improvement is required to get security compliance, especially with the privacy of the data, managing it, and storing it.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for five to seven years.
How was the initial setup?
The solution's initial setup involves initial hiccups going back and forth to the requirements and the architecture, but so far, so good.
What was our ROI?
We have seen a return on investment with Red Hat Enterprise Linux regarding timely customer delivery, leading with innovation, and going into cloud solutions. It has progressed, and the maturity level has improved. So, we are learning as we go along this journey.
What other advice do I have?
A lot of improvement is required to get security compliance, especially with the privacy of the data, managing it, and storing it. I'm sure Red Hat Enterprise Linux will be able to improve in the future.
Red Hat Enterprise Linux's effect on our system's uptime or security has been really positive. Especially with the customer's feedback coming out, I would definitely like to continue its usage.
It has enabled us to achieve 50% security standards certification. It doesn't fall into that domain, but the overall security policies do help integrate with it.
We use Red Hat Enterprise Linux in a hybrid-cloud environment. It has not yet supported our hybrid cloud strategy. It's still a work in progress, but I'm sure they will be able to do it in the future.
The knowledge base offered by Red Hat Enterprise Linux is really helpful, especially in connecting different cross-functional communities.
Our in-house monitoring services team with the network operating center manages our Red Hat Enterprise Linux systems regarding provisioning and patching. It has quite a good integration with Red Hat.
We have tried Red Hat Insights, and it's really helpful for the market competitive intelligence portal we have in-house and how it interacts with external parties.
We have tried Red Hat Enterprise Linux system roles, and it is helpful for on-time delivery.
We have tried the Red Hat Enterprise Linux web console. It has helped us 50%, and it still needs to be reviewed in more detail.
Overall, I rate Red Hat Enterprise Linux an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at Hitachi Vanatra Corporation
Helps with security and patching
Pros and Cons
- "We are a Managed Service Provider. Red Hat Enterprise Linux enables us not to be worried about vulnerabilities, security, and patching."
- "We need to have more flexibility on the developed versions. Not everybody is ready to subscribe to enterprise versions. They would like to test the tool without subscriptions."
What is our primary use case?
Our use case for Red Hat Enterprise Linux is for production applications.
How has it helped my organization?
We are a Managed Service Provider. Red Hat Enterprise Linux enables us not to be worried about vulnerabilities, security, and patching.
What is most valuable?
The most valuable features are the subscriptions and upgrades.
What needs improvement?
We need to have more flexibility on the developed versions. Not everybody is ready to subscribe to enterprise versions. They would like to test the tool without subscriptions.
Which solution did I use previously and why did I switch?
We chose Red Hat Enterprise Linux because of its security.
What other advice do I have?
We use Red Hat Enterprise Linux with AWS. We started our practice with AWS, and most customers use it instead of GCP or Azure. We use the product in a hybrid environment, mostly when shifting the containers or existing workloads from legacy systems.
Most of the customers use Red Hat Enterprise Linux because it is the only approved OS. The tool's knowledge base is good but is limited to subscriptions.
The upgrade migration is straightforward. For the initial projects, we used to execute CLI scripts. We plan to upgrade the system if everything works well in the lower environment.
I have used the image builder feature. I rate the overall product a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director (PRC) at Talawa software
Protects from ransomware attacks and significant data loss, but its operating system configuration could be improved
Pros and Cons
- "The most valuable features of Red Hat Enterprise Linux are its stability and resilience in that we rarely have to take down the systems completely to patch them."
- "The solution's operating system configuration and function selection could be improved."
What is our primary use case?
We use Red Hat Enterprise Linux as an operating system for hosting Oracle databases.
How has it helped my organization?
Compared to Windows as a server operating system, Red Hat Enterprise Linux seems more secure, and we've had fewer intrusions onto our systems. That one, for us, is the single most important thing. In a few instances where we've had intrusions, we've been able to detect them very quickly and get patches that fix those security holes very quickly, thus preventing further intrusions.
In the cases of clients I've worked for, I've never been involved in a ransomware attack or a significant reportable data loss. That is why we continue using either Red Hat Enterprise Linux or Oracle Linux.
What is most valuable?
The most valuable features are its stability and resilience in that we rarely have to take down the systems completely to patch them.
What needs improvement?
The operating system configuration and function selection could be improved. Configuring the operating system and selection of options takes a lot of expertise. I'm now going to retire, and I've been doing this for many years. Trying to train people to make those choices is proving to be difficult. However, to get applications to run efficiently in those environments, those selections are absolutely crucial.
Red Hat Enterprise Linux should include simpler storage management.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 20 years.
What do I think about the stability of the solution?
I rate Red Hat Enterprise Linux a nine out of ten for stability.
What do I think about the scalability of the solution?
No system is infinitely scalable in a linear manner. As you scale up anything, the fact that you're scaling adds overheads. If I were to compare Red Hat Enterprise Linux to Windows, I would give Windows a seven because you run out of scalability much faster on the Windows side.
I rate Red Hat Enterprise Linux a nine out of ten for scalability.
How are customer service and support?
Red Hat Enterprise Linux's technical support team is not that great.
How would you rate customer service and support?
Negative
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is expensive, but it's hard to quantify. Oracle doesn't have a license. You just download Oracle software and use it, but their support is way more expensive. So they're about the same. With these types of operating systems, you need to have some support. With Red Hat Enterprise Linux, you need to pay a massive upfront licensing fee in order to get support. You don't have to pay a licensing fee for Oracle, but then you pay a massive support fee to get the support.
They're about the same overall. I don't really make that choice for my clients. I ask them to ensure that they do have some support from someplace. If they suffer a breach and need someone to help fix the problem, they should have something up and running when it happens instead of running around trying to arrange it.
What other advice do I have?
Most of my clients have particularly sensitive information. We tend to run on-premises rather than the cloud because of security issues for those highly sensitive databases. We disconnect those databases from the internet so they are ultimately secure. That is something that you cannot do in the cloud.
Red Hat Enterprise Linux doesn't have any particular standout security features, which the other Linux tools don't have. I've also used the Oracle version of Linux, which seems very similar to Red Hat Enterprise Linux. Both seem to be as secure as the other. If I have to give a score in relation to stability, Oracle's version of Linux might be slightly more stable than Red Hat Enterprise Linux.
All the customers I've worked for have been using those operating systems for a long time. For instance, one of our customers has been using Red Hat Enterprise Linux since it was first available over 20 years ago. A return from that is difficult. They were using Unix rather than Linux. The applications they ran were ported from those environments, and migrating them to Red Hat Enterprise Linux was relatively painless. We did those migrations back in 1995 to 1997.
We tend to use the environment for running databases. So, we have very few real users directly connecting to the system. The people who connect to the system do so by applications.
We haven't needed any maintenance for a long time. My last company was a large organization, and we had the internal expertise to provide support. Some net contributors have fixed bugs themselves and contributed those bug fixes back into the Linux open-source community. It was a huge organization, and its IT department was as big as some software consultancies.
Overall, I rate Red Hat Enterprise Linux a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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