For applications, we are the OS support. We build servers and deliver applications.
System admin at a tech vendor with 10,001+ employees
Stable and cost-effective solution that is easy to use and manage and operates with very little down time
Pros and Cons
- "The most valuable feature of this solution is how easy it is to use."
- "When there is downtime from a system admin perspective, this solution could improve how they communicate why this down time is happening."
What is our primary use case?
How has it helped my organization?
RHELs overall effect on our organization's management and efficiency has been good. It's easy to support and involves no downtime. It is simple to handle, apply patches and maintain.
What is most valuable?
The most valuable feature of this solution is how easy it is to use.
What needs improvement?
When there is down time from a system admin perspective, this solution could improve how they communicate why this down time is happening.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this solution for seven years.
What do I think about the stability of the solution?
This is a stable solution. Our machines reside on vSphere and when a server goes down, we have to find out the root cause. This requires pulling information from the vSphere.
How are customer service and support?
I would rate the support for this solution an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Solaris. We moved to Red Hat because it is easier to manage and more cost-effective. It is also easier to manage patches and security using Red Hat.
How was the initial setup?
I was only involved in testing this solution during the deployment process. During testing, it was easy to make changes to configurations which also support our decision to use Red Hat.
What's my experience with pricing, setup cost, and licensing?
This is a cost-effective solution.
What other advice do I have?
I would recommend this solution to others. It is easy to use, manage and handle with very little downtime.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Digital Solutions Architect at AppsPro
Easy to use operating system with good compatibility and flexibility
Pros and Cons
- "User friendly with good compatibility."
- "Security could be increased."
What is our primary use case?
We use this solution for different projects. It's great as a realistic training platform and we've also used it for humanoid robots. We are platinum partners of Red Hat and I'm a digital solutions architect.
What is most valuable?
We chose to go with this solution because it's easier to use than other operating systems. It provides illustration ability and better permissions. It has good compatibility which is an issue I have with other operating systems. I find it to be a more flexible product.
What needs improvement?
Most of the complaints people have about this solution revolve around security. It's not easy to increase that.
For how long have I used the solution?
I've used this solution for almost a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We use the online community for our support and it's great. I can find the answers to all my questions there.
Which solution did I use previously and why did I switch?
I previously used CentOS, which is related to Red Hat. It was our client who decided to switch to Red Hat. I've also used Ubuntu which is an open-source solution with low security and therefore not suitable for enterprise-size organizations.
How was the initial setup?
The initial setup was straightforward because I'd already had some experience with Linux. Even without experience implementation is relatively easy. Deployment time depends on the project and usually takes longer with android applications because the deployment is not one process. We usually deploy on cloud, sometimes private and sometimes public.
What's my experience with pricing, setup cost, and licensing?
I think the licensing costs are reasonable.
What other advice do I have?
I recommend RHEL because although there's not much difference between it and CentOS, it does provide full support. If you have any issues you know where to turn and they can be solved.
I rate RHEL nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
Cybersecurity Engineer at a computer software company with 10,001+ employees
Linux distribution software that offers system security and ROI
Pros and Cons
- "RHEL's effect on our organization's management and efficiency is noticeable because we check all the compliance boxes when we run STIG machines."
- "The DNF package manager could be improved."
What is our primary use case?
Typically, we use this solution as a base to create and secure container images. Sometimes we use SELinux through RHEL and sometimes we only use RHEL. It is easier to apply STIG baselines to a RHEL system than other systems. We mainly use it for building and securing containers.
How has it helped my organization?
RHEL is different than any other Linux distribution folder. Folder locations are different and using this solution makes us more secure.
We are assured of added security because of the STIGs, automation and all the repositories that exist for securing Red Hat and SELinux. We have scripts that can automate the STIGing out of an RHEL machine, RHEL container or an RHEL BM.
It is also easy to troubleshoot using RHEL and follow the same process as other solutions such as Ubuntu, Debian, or Arch.
RHEL's effect on our organization's management and efficiency is noticeable because we check all the compliance boxes when we run STIG machines. It helps us because Red Hat is trusted in the governmental space. It also helps management save people's time by just having use of templated containers.
What is most valuable?
There's a lot more automation for STIGing out a Red Hat machine than there is in a Ubuntu or a Debian machine and this is one of the most valuable features.
What needs improvement?
Since it's based off Fedora, I don't like the DNF package manager.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
It's very stable. I've never had any breaking issues when upgrading packages or versions.
What do I think about the scalability of the solution?
We run this solution on a really small scale. We are a development group so we're not working on large-scale systems. We generate proof of concepts and then show that to the company for them to use so I can't really speak to how it scales.
How are customer service and support?
Red Hat's tech support and customer service are really good. The Red Hat team are my favorite people to work with. They are easy to work with and genuinely care. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is mostly straightforward depending on the specific setup. We build our own containers and that is more complex but there are simplex supported setups. In both scenarios, maintenance only involves a few commands and is simple. It is maintained by two security engineers.
What was our ROI?
From an ROI perspective, this solution helps us win contracts. Contract values are negligible to what the RHEL licensing cost is. It has a really large effect on our contract deals because it gives our work and service credibility.
What other advice do I have?
I would advise others to read up on the solution first. Try Fedora first before you get into Red Hat. There are some similarities and a lot of what you know about Linux transfers over.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager at Cosmopolitan Communications Limited
Provides us with good security
Pros and Cons
- "The security features are better than many other solutions offer."
- "Could include additional security fefatures."
What is our primary use case?
We are internet service providers in Bangladesh and resellers of this product to our customers to manage their network infrastructure.
What is most valuable?
I think this solution is more secure than others because it's not open source. Red Hat will ensure the details when you purchase the package. Having a certification will offer value.
We've found that there is a huge demand for it.
What needs improvement?
Although the security features are good, I'd like to see more added in the security sphere.
For how long have I used the solution?
I've been using this solution for just three months and still not completely familiar with it.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
The documentation is sufficient for my needs.
How was the initial setup?
The initial setup is easy, it takes around 10-15 minutes.
What other advice do I have?
I rate this solution eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a financial services firm with 10,001+ employees
Useful Red Hat Satellite deployments, integrates well, and very stable
Pros and Cons
- "We find the Red Hat Satellite deployments very useful. It integrates well with other solutions."
- "It could be a bit more user-friendly. It could also be cheaper."
What is our primary use case?
We are using it for application services.
What is most valuable?
We find the Red Hat Satellite deployments very useful. It integrates well with other solutions.
What needs improvement?
It could be a bit more user-friendly. It could also be cheaper.
What do I think about the stability of the solution?
It is very stable. It is more stable than Windows Server.
What do I think about the scalability of the solution?
It is scalable. The number of users would be in thousands. They include IT teams and end-users who obviously don't even know that they're using it.
How are customer service and technical support?
I don't call them directly, but their technical support is good.
How was the initial setup?
It was straightforward. Our deployments are automated. To deploy a build internally, it only takes half an hour, but that's usually in automation. It would probably take a couple of months to put the infrastructure in place to be able to deploy it.
What's my experience with pricing, setup cost, and licensing?
We have a site license on a yearly basis. Generally, we're okay with its price, but everything could be cheaper.
What other advice do I have?
I would recommend this solution to others. I would advise others to do their research before deploying it and make sure that they are up to speed with the OS and what it can do. It is fairly easy to use as long as you know what you're doing.
I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
An excellent and inexpensive solution with great security, stability, and performance
Pros and Cons
- "Its security is the most valuable. It is very stable and has many features. It also has good performance. Some of our clients were using Windows servers and products. I suggested Red Hat Linux to them and described the features. They switched to it, and they really loved it. There were around 50 servers in my last company, and they switched all those servers from Windows to Red Hat. I used to manage those servers."
- "It is mostly better than other solutions. However, it is sometimes difficult for disaster recovery, so we have to plan accordingly."
What is our primary use case?
I use it for running RAID servers, Database clusters, and a lot of other open-source tools. I have also used it as a firewall.
We have on-premises dedicated servers located in some data centers. We also have cloud servers on the public cloud. I am currently using the latest version, and I have also worked on previous versions as well as Template.
What is most valuable?
Its security is the most valuable. It is very stable and has many features. It also has good performance.
Some of our clients were using Windows servers and products. I suggested Red Hat Linux to them and described the features. They switched to it, and they really loved it. There were around 50 servers in my last company, and they switched all those servers from Windows to Red Hat. I used to manage those servers.
What needs improvement?
It is mostly better than other solutions. However, it is sometimes difficult for disaster recovery, so we have to plan accordingly.
For how long have I used the solution?
I have been working on Linux for the past ten years.
What do I think about the stability of the solution?
Based on my experience, it has been stable. I did not experience any issues.
What do I think about the scalability of the solution?
It is scalable. I scaled it in a way that I put a load balancer and a few servers running behind that. When working with clients, we scale or expand usage based on the need.
I used to work on and manage a website, which was just like YouTube. Around 1,000 users used to use the site, which was definitely putting a load on this server. There were around 30 servers managing the traffic. I could manage 1,000 simultaneous users.
How are customer service and technical support?
I have never used their support. I just do some research to resolve an issue.
Which solution did I use previously and why did I switch?
I have also used Ubuntu and CentOS in different companies and for different clients. The utilization of packages, commands, and configuration files are different in Ubuntu. For example, if you want to restart a service, the commands are different in these solutions. They also have different firewalls. Red Hat uses firewalld and Ubuntu uses ufw.
How was the initial setup?
The deployment is actually okay. It is not too easy and not too complex. It is easy for experienced people, but if you don't have the experience, it can be a little hard.
The deployment duration depends on the type of deployment that we are doing. It could take from a day to a week or two weeks. We can also use Jenkins for auto-deployment.
What about the implementation team?
I worked with a Cloud hosting and deployment company that provided different Cloud services to their clients. They had servers based on Red Hat. It does require regular maintenance. We had a team of ten people.
What's my experience with pricing, setup cost, and licensing?
Red Hat Linux is inexpensive. Linux solutions are generally inexpensive.
What other advice do I have?
I would definitely recommend this solution. It is my most preferred solution. I like using terminals, and with Red Hat, I get to work on terminals and shell commands. It has good security.
I would rate Red Hat Linux (RHEL) an eight out of ten. I find it excellent, but no system can be 100% perfect.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Engineer at a financial services firm with 1,001-5,000 employees
A Linux distribution solution with good customer support
Pros and Cons
- "Customer support is valuable."
- "Their pricing and documentation can be improved."
What is our primary use case?
We deploy front-end and back-end software applications on RHEL, and it's our app server. Most of our app servers and our production servers are on RHEL. They're running on RHEL, and that's why they are profiting from it. I2C is the issuer in the processing payment industry. Basically, we do the issuer processing for credit cards, and all the bank magic that happens when you swipe a credit card is handled by us. We're also using RHEL servers for processing debit card payments.
What is most valuable?
Customer support is valuable. Because most of the Linux distros are open source, most of them don't have customer support. RHEL isn't open source, and that's why I prefer it more than other distros.
What needs improvement?
Their pricing and documentation can be improved. They need to have developer variance that's more developer-friendly and less costly. They have a free developer version, but that's very limited in terms of features from RHEL. They also need to build their own open source community.
For how long have I used the solution?
I've been using RHEL for about four months.
What do I think about the stability of the solution?
RHEL is very stable. Unlike Kali-Linux or Solaris, RHEL solutions are very stable. We have licensed projects, and they must be stable to provide all customers with instructions. They're stable, compared to other Linux options too.
What do I think about the scalability of the solution?
It's very scalable. When you're using the right machine and the right settings or right parameters, it's highly scalable
How are customer service and support?
Technical support from their customer service team is very good. They give responses unlike other Linux distros, and I think RHEL has better customer support.
Which solution did I use previously and why did I switch?
My current company was using Solaris before. I was using Core Linux for three to four years. From Ubuntu, I shifted to RHEL and Solaris because I changed companies and jobs. We are using RHEL and Solaris in my current job, and I had to shift to these operating systems.
I have used the Ubuntu Linux base, I have used Kali-Linux and Debian. Of all those Linux systems, I think RHEL is much better, but I find Ubuntu much easier to use than RHEL.
Ubuntu is Debian-based, and Red Hat is, I think VM based. Another difference is open source systems have less support. Still, the community of Ubuntu is very strong and answers your query very promptly. But Red Hat is a certified, licensed product, and customer support from them is very good.
What's my experience with pricing, setup cost, and licensing?
RHEL is expensive. The servers or cloud images are quite expensive. But I guess the client groups they target can afford that kind of a license. If you're a small business owner or a student and want to shift to RHEL, you must spend a lot of dollars. The developer version of RHEL has minimal functionality, but it's given away for free.
What other advice do I have?
I would tell potential customers that they should go for the latest releases. If they want to buy it, they should get a developer account from RHEL first and use that dev account before buying it. They might have some hands-on experience before spending too much money on Red Hat.
On a scale from one to ten, I would give Red Hat Enterprise Linux (RHEL) an eight.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a tech services company with 1,001-5,000 employees
Moving workloads is easy, helps save cost, and avoids cloud vendor lock-in
Pros and Cons
- "The frequent updates are valuable."
- "The numerous links to different pages disrupt the flow of information and make it difficult to maintain focus."
What is our primary use case?
We use Red Hat Enterprise Linux on-premises and in the cloud.
How has it helped my organization?
We are able to easily move workloads between the cloud and our data center using Red Hat Enterprise Linux.
Red Hat Enterprise Linux helps us avoid cloud vendor lock-in.
Red Hat Enterprise Linux has helped save us costs.
What is most valuable?
The frequent updates are valuable.
What needs improvement?
The training documentation requires revision. The numerous links to different pages disrupt the flow of information and make it difficult to maintain focus.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable.
How are customer service and support?
The technical support is good, but they need to work on their response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Windows and switched to Red Hat Enterprise Linux for flexibility and support.
What's my experience with pricing, setup cost, and licensing?
The price for Red Hat Enterprise Linux is reasonable.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
We have around 20 Red Hat Enterprise Linux users in our organization.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Buyer's Guide
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Updated: March 2025
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