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reviewer2588328 - PeerSpot reviewer
Linux technical leader at a financial services firm with 201-500 employees
Real User
Has specific security checks that are beneficial
Pros and Cons
  • "The security features are the most valuable."
  • "Risks, for example, specific to Linux, need improvements."

What is our primary use case?

I use Red Hat Enterprise Linux (RHEL) for its specific security features.

How has it helped my organization?

Red Hat Enterprise Linux has specific security checks that are beneficial. We follow its support and it helps with security verification.

What is most valuable?

The security features are the most valuable. The long-term support for weekends is also beneficial.

What needs improvement?

Risks, for example, specific to Linux, need improvements.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.

What other advice do I have?

I would rate Red Hat Enterprise Linux a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2298879 - PeerSpot reviewer
Data Platform Engineer at a manufacturing company with 10,001+ employees
Real User
Comes with good tech support and security patching feature
Pros and Cons
  • "Red Hat Enterprise Linux is the underlying licensing system that our third-party tool uses. It offers convenience. We can open a case when we want to escalate anything."
  • "I don't like the UI changes that come with different versions."

What is most valuable?

Red Hat Enterprise Linux is the underlying licensing system that our third-party tool uses. It offers convenience. We can open a case when we want to escalate anything. 

The tool's insights included with licensing is good. Security patching is also a good feature for us.

What needs improvement?

I don't like the UI changes that come with different versions. 

How are customer service and support?

The tool's support is good. Sometimes, support comes from India. I try to wait and ensure remote support is from the US so that it fits the timeline. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product's deployment is straightforward. 

What other advice do I have?

We are a big data shop that has around 700-800 nodes.

Red Hat Enterprise Linux Leapp was very helpful. It is very easy to use. 

Our servers run for 500 days, and we reboot them every 600 days. 

I search through Red Hat Enterprise Linux's knowledge base daily. 

We use Red Hat Enterprise Linux 8.6 since the third-party tool is compatible with it. 

We use satellites for the operating system and Ansible to do the configuration. 

I rate Red Hat Enterprise Linux a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
reviewer2298894 - PeerSpot reviewer
Software Development Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
A rich ecosystem regarded for its exceptional stability and robust security features
Pros and Cons
  • "The knowledge base they offer has proven to be quite efficient and we haven't encountered any significant challenges."
  • "I believe it would be beneficial to notify the customer in advance of any planned maintenance so that we can better coordinate and plan our customer interactions accordingly."

What is our primary use case?

We use containers to create RPM packages for graphics drivers.

How has it helped my organization?

The main reason to use Red Hat Enterprise Linux is to maintain support for creating images for various purposes, including what we use for gaming. We rely on a range of supported tools and resources, and this enables us to build images tailored for specific target devices.

What is most valuable?

The RPM manager is paramount for us, as we need to generate these packages for our customers, enabling them to install the packages on their systems at a later time. The knowledge base they offer has proven to be quite efficient and we haven't encountered any significant challenges.

What needs improvement?

The technical support should be improved. I believe it would be beneficial to notify the customer in advance of any planned maintenance so that we can better coordinate and plan our customer interactions accordingly.

For how long have I used the solution?

We have been using it for six years.

How are customer service and support?

Recently, we encountered issues when the Red Hat server was in maintenance mode, and we attempted to capture images directly from another server for our builds. Although I set up alerts for planned downtime on the Red Hat server, I didn't consistently receive these alerts. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

What about the implementation team?

We follow a weekly patching schedule to fetch the latest updates. Our process involves applying these patches to the image and then generating containers, which we subsequently upload to our registry. We accomplish this using Ansible.

What other advice do I have?

The only inconsistency we've noticed so far is with the server, which might be the only aspect we could potentially raise concerns about. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2021034 - PeerSpot reviewer
Program Analyst at a government with 10,001+ employees
Real User
Platform used for four years for disaster assistance that has increased the speed of systems and offered consistent stability
Pros and Cons
  • "It has improved our organization's management and efficiency."
  • "The cost of this solution could be improved."

What is our primary use case?

We use this solution for disaster assistance. 

How has it helped my organization?

This solution has increased the speed of our technology. It is easy to troubleshoot using RHEL. RHEL's built-in security features and security profiles for helping to reduce risk and maintain compliance are good. It has also improved our organization's management and efficiency.

What needs improvement?

The cost of this solution could be improved. 

For how long have I used the solution?

I have been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable solution and we have not had any major issues when using it. 

How are customer service and support?

The customer support team are very responsive and always provide the help we need. I would rate the support a nine out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to use JBoss at my previous company.

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System admin at a tech vendor with 10,001+ employees
Real User
Stable and cost-effective solution that is easy to use and manage and operates with very little down time
Pros and Cons
  • "The most valuable feature of this solution is how easy it is to use."
  • "When there is downtime from a system admin perspective, this solution could improve how they communicate why this down time is happening."

What is our primary use case?

For applications, we are the OS support. We build servers and deliver applications.

How has it helped my organization?

RHELs overall effect on our organization's management and efficiency has been good. It's easy to support and involves no downtime. It is simple to handle, apply patches and maintain.

What is most valuable?

The most valuable feature of this solution is how easy it is to use.

What needs improvement?

When there is down time from a system admin perspective, this solution could improve how they communicate why this down time is happening. 

For how long have I used the solution?

I have been using this solution for seven years. 

What do I think about the stability of the solution?

This is a stable solution. Our machines reside on vSphere and when a server goes down, we have to find out the root cause. This requires pulling information from the vSphere. 

How are customer service and support?

I would rate the support for this solution an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Solaris. We moved to Red Hat because it is easier to manage and more cost-effective. It is also easier to manage patches and security using Red Hat. 

How was the initial setup?

I was only involved in testing this solution during the deployment process. During testing, it was easy to make changes to configurations which also support our decision to use Red Hat. 

What's my experience with pricing, setup cost, and licensing?

This is a cost-effective solution.

What other advice do I have?

I would recommend this solution to others. It is easy to use, manage and handle with very little downtime. 

I would rate this solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Bassel Nasreldin - PeerSpot reviewer
Digital Solutions Architect at AppsPro
Real User
Easy to use operating system with good compatibility and flexibility
Pros and Cons
  • "User friendly with good compatibility."
  • "Security could be increased."

What is our primary use case?

We use this solution for different projects. It's great as a realistic training platform and we've also used it for humanoid robots. We are platinum partners of Red Hat and I'm a digital solutions architect. 

What is most valuable?

We chose to go with this solution because it's easier to use than other operating systems. It provides illustration ability and better permissions. It has good compatibility which is an issue I have with other operating systems. I find it to be a more flexible product.

What needs improvement?

Most of the complaints people have about this solution revolve around security. It's not easy to increase that. 

For how long have I used the solution?

I've used this solution for almost a year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

We use the online community for our support and it's great. I can find the answers to all my questions there. 

Which solution did I use previously and why did I switch?

I previously used CentOS, which is related to Red Hat. It was our client who decided to switch to Red Hat. I've also used Ubuntu which is an open-source solution with low security and therefore not suitable for enterprise-size organizations.  

How was the initial setup?

The initial setup was straightforward because I'd already had some experience with Linux. Even without experience implementation is relatively easy. Deployment time depends on the project and usually takes longer with android applications because the deployment is not one process. We usually deploy on cloud, sometimes private and sometimes public. 

What's my experience with pricing, setup cost, and licensing?

I think the licensing costs are reasonable. 

What other advice do I have?

I recommend RHEL because although there's not much difference between it and CentOS, it does provide full support. If you have any issues you know where to turn and they can be solved. 

I rate RHEL nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer2020998 - PeerSpot reviewer
Cybersecurity Engineer at a computer software company with 10,001+ employees
Real User
Linux distribution software that offers system security and ROI
Pros and Cons
  • "RHEL's effect on our organization's management and efficiency is noticeable because we check all the compliance boxes when we run STIG machines."
  • "The DNF package manager could be improved."

What is our primary use case?

Typically, we use this solution as a base to create and secure container images. Sometimes we use SELinux through RHEL and sometimes we only use RHEL. It is easier to apply STIG baselines to a RHEL system than other systems. We mainly use it for building and securing containers.

How has it helped my organization?

RHEL is different than any other Linux distribution folder. Folder locations are different and using this solution makes us more secure.

We are assured of added security because of the STIGs, automation and all the repositories that exist for securing Red Hat and SELinux. We have scripts that can automate the STIGing out of an RHEL machine, RHEL container or an RHEL BM.

It is also easy to troubleshoot using RHEL and follow the same process as other solutions such as Ubuntu, Debian, or Arch.

RHEL's effect on our organization's management and efficiency is noticeable because we check all the compliance boxes when we run STIG machines. It helps us because Red Hat is trusted in the governmental space. It also helps management save people's time by just having use of templated containers.

What is most valuable?

There's a lot more automation for STIGing out a Red Hat machine than there is in a Ubuntu or a Debian machine and this is one of the most valuable features. 

What needs improvement?

Since it's based off Fedora, I don't like the DNF package manager. 

For how long have I used the solution?

I have been using this solution for six months. 

What do I think about the stability of the solution?

It's very stable. I've never had any breaking issues when upgrading packages or versions. 

What do I think about the scalability of the solution?

We run this solution on a really small scale. We are a development group so we're not working on large-scale systems. We generate proof of concepts and then show that to the company for them to use so I can't really speak to how it scales.

How are customer service and support?

Red Hat's tech support and customer service are really good. The Red Hat team are my favorite people to work with. They are easy to work with and genuinely care. I would rate them a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is mostly straightforward depending on the specific setup. We build our own containers and that is more complex but there are simplex supported setups. In both scenarios, maintenance only involves a few commands and is simple. It is maintained by two security engineers. 

What was our ROI?

From an ROI perspective, this solution helps us win contracts. Contract values are negligible to what the RHEL licensing cost is. It has a really large effect on our contract deals because it gives our work and service credibility.

What other advice do I have?

I would advise others to read up on the solution first. Try Fedora first before you get into Red Hat. There are some similarities and a lot of what you know about Linux transfers over. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistant Manager at Cosmopolitan Communications Limited
Real User
Provides us with good security
Pros and Cons
  • "The security features are better than many other solutions offer."
  • "Could include additional security fefatures."

What is our primary use case?

We are internet service providers in Bangladesh and resellers of this product to our customers to manage their network infrastructure. 

What is most valuable?

I think this solution is more secure than others because it's not open source. Red Hat will ensure the details when you purchase the package. Having a certification will offer value. 

We've found that there is a huge demand for it. 

What needs improvement?

Although the security features are good, I'd like to see more added in the security sphere.

For how long have I used the solution?

I've been using this solution for just three months and still not completely familiar with it. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

The documentation is sufficient for my needs. 

How was the initial setup?

The initial setup is easy, it takes around 10-15 minutes. 

What other advice do I have?

I rate this solution eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.