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reviewer2304561 - PeerSpot reviewer
Lead Cloud Platform Engineer at a financial services firm with 10,001+ employees
Real User
Nov 5, 2023
Gives us the confidence that our packages are legitimate and genuine
Pros and Cons
  • "The most valuable feature is the package management. It helps a lot. I also like the support."
  • "It's getting easier for the community to use it free of charge. If you have an account, you get to use it. It would be better if the community could use it on their own for lab projects."

What is our primary use case?

My primary use case is for web applications and database applications. I've come across quite a few use cases at different companies.

What is most valuable?

The most valuable feature is the package management. It helps a lot. I also like the support. 

Red Hat is a Linux-supportive and well-managed offering. It helps a lot in terms of when we're working in production, it gives us the confidence that our packages are legitimate and genuine and we always have support available. It helps a lot. Red Hat Enterprise Linux gives peace of mind compared to other unsupported Linux distributions. 

I also like Red Hat Satellite

I haven't used Insights yet but it seems interesting. 

The ability to patch Red Hat Enterprise Linux through Satellite is a huge contributor to mitigating all of the compliance requirements.

Red Hat Enterprise Linux has absolutely affected our security's uptime. None of the other distributions are nearly close to what you can get with Red Hat Enterprise Linux. Red Hat Enterprise Linux is something that helps a lot in ensuring that your secure application is up all the time and that you're not getting hit by vulnerabilities. It is an easier way for you to mitigate vulnerabilities when they're around.

The knowledge base is very useful. The only thing is that you need to have an account to get access. In terms of the content, the relevance, and being able to use the knowledge base to address things I've needed to deal with, it's awesome. For example, I was trying to add proxy configuration to the package manager once and if it wasn't for the knowledge base, I wouldn't have been able to do it.

What needs improvement?

I like it the way it is. 

It's getting easier for the community to use it free of charge. If you have an account, you get to use it. It would be better if the community could use it on their own for lab projects.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since 2011. It's been 12 years. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,836 professionals have used our research since 2012.

How are customer service and support?

On the few occasions I needed to reach out to support, I was very satisfied.  

Which solution did I use previously and why did I switch?

I have used Linux distributions but when it comes to the work I'm doing at my company, we always use Red Hat Enterprise Linux. 

The biggest differences between Red Hat Enterprise Linux and the other OS' are the support, Satellite, Insights, and the fact that Ansible was acquired by Red Hat so you can use all its automation and toolings. The entire ecosystem works very well together.

What other advice do I have?

Red Hat has not personally enabled me to achieve security standard certifications in the projects I've worked on but I could see how it would help. 

I would rate Red Hat Enterprise Linux a ten out of ten. I really like it. 

We do a lot of patching and upgrading with Ansible and we keep the host up to date all the time.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2304549 - PeerSpot reviewer
Senior Engineering Specialist at a insurance company with 10,001+ employees
Real User
Nov 5, 2023
Can be leveraged without resource constraints but should have more open-source options
Pros and Cons
  • "The tool's most valuable feature is simplicity. There is value in having a fully CLI-based operating system instead of a GUI-based one. It is lightweight and can be leveraged without resource constraints."
  • "I want RHEL to stick to the open-source routes. As a company, we experience challenges in managing the budget."

What is our primary use case?

We use Red Hat Enterprise Linux in different application servers. 

What is most valuable?

The tool's most valuable feature is simplicity. There is value in having a fully CLI-based operating system instead of a GUI-based one. It is lightweight and can be leveraged without resource constraints. 

What needs improvement?

I want Red Hat Enterprise Linux to stick to the open-source routes. As a company, we experience challenges in managing the budget. 

For how long have I used the solution?

I have been using the product for three years. 

What other advice do I have?

From a licensing perspective, Red Hat Enterprise Linux is flexible. We leverage our licenses based on the VMware cluster. 

Accessing the knowledge base from the public perspective is challenging. You can get much more from the documentation if you are a supported organization. If Red Hat Enterprise Linux continues to keep the documentation open-source, it will benefit us. 

We leverage Ansible to help with the upgrades. It makes upgrades easier. We rely on a reseller for Ansible AWS upgrades. 

We are shifting our Red Hat Enterprise Linux servers from version 7 to version 8. 

I rate the product a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,836 professionals have used our research since 2012.
Victor Mendonca - PeerSpot reviewer
Linux Systems Admin at Fujitsu Canada
Real User
Nov 5, 2023
Enables organizations to achieve security standards certification
Pros and Cons
  • "The solution's stability is great, and patching it with Ansible is very easy."
  • "The solution's licensing sometimes could be a little bit confusing for someone who's not a full-blown system admin and doesn't have a lot of experience with Red Hat Enterprise Linux."

What is our primary use case?

We are an Azure shop that runs middleware applications like Java and JBoss, running on the Azure back end. We have to redeploy everything via ARM templates. Anytime we do an upgrade of the application itself, it's a redeployment. We have custom images that we set up through Azure pipelines. We use Ansible for code changes and server changes.

What is most valuable?

The solution's stability is great, and patching it with Ansible is very easy.

What needs improvement?

The solution's licensing sometimes could be a little bit confusing for someone who's not a full-blown system admin and doesn't have a lot of experience with Red Hat Enterprise Linux. It took a while for me to understand the licensing.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for three years.

What other advice do I have?

Red Hat Enterprise Linux’s built-in security features for simplifying risk reduction and maintaining compliance are pretty good. My only exposure is just packet management, but packet management gives me everything that I need.

Red Hat Enterprise Linux has enabled us to achieve security standards certification. We have to stay on top of things because we work with the Ontario District School Board. There's a big emphasis on keeping everything secure, and the solution has helped us to do that.

Right now, our company is migrating to 8.8, and I think we will stay on 8 for a few years. We're doing everything through the images, and we keep everything updated with Ansible. I don't think we have any plans to use any of the automation tools other than Ansible.

Overall, I rate Red Hat Enterprise Linux ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2298840 - PeerSpot reviewer
Application Developer at a financial services firm with 10,001+ employees
Real User
Oct 31, 2023
Offers adaptability to modern technologies, training and good support
Pros and Cons
  • "Red Hat Enterprise Linux is certainly more secure than AIX, which is what we had. It's also better than Solaris. It has improved from that perspective. We can handle the vulnerabilities better. It's more secure."
  • "The adoption was slightly slow because the knowledge in the market is slightly less available. It's hard to find resources to actually support the product."

What is our primary use case?

All of our application services, application databases, and web services run on Red Hat Enterprise Linux. Everything is on there.  

How has it helped my organization?

Red Hat Enterprise Linux is certainly more secure than AIX, which is what we had. It's also better than Solaris. It has improved from that perspective. We can handle the vulnerabilities better. It's more secure.

Other than that, some of the products that we are using, we are migrating out of very costly license items. For example, we're using Fusion because we wanted to migrate, and then we started using Vision Manager. We did a POC a few years ago. We started using PAM because we wanted an engine in our workflow management system from that perspective. 

We are still exploring a lot of items, but it's been a decent journey. It has helped to set up modern technologies.

What is most valuable?

We use a lot of Red Hat products. We use Red Hat PAM, Red Hat Session Manager, and the operating system. 

We use the operating system the most because all our servers are on it.

The support is good. Red Hat provides use with a degree of training.

What needs improvement?

The adoption was slightly slow because the knowledge in the market is slightly less available. It's hard to find resources to actually support the product.

Some kind of training that can upskill the resource into this technology could certainly help.

For how long have I used the solution?

I started using Red Hat Enterprise Linux version 6 in 2019. We have our own data center.

Which solution did I use previously and why did I switch?

We used different solutions. We moved from AIX 7.1 to RHEL 6. Then we moved to 7. Now we're going to 8.

We chose Red Hat Enterprise Linux because we wanted to adopt newer technologies and we wanted to secure our systems. Red Hat Enterprise Linux was a good available option. 

How was the initial setup?

It's on-prem right now. The deployment was straightforward. 

I manage the infrastructure team so all of these things are under my purview. 

We did hit some hiccups, but then RHEL's emergency support was available, and we were able to resolve it. 

What about the implementation team?

We have an engineering team that analyzes different products. During the analysis phase, we look for all vulnerabilities.

Once it passes all of those things, it becomes available in our internal protocol. We have different names where it becomes available in our source space to get deployed.

Migrations and upgrades have been straightforward. For example, OpenSSL has different versions that are not supported on RHEL 7, which we have right now. There is a version that comes built-in. 

We faced some issues, but we worked it out with Red Hat. They gave us a patch. 

We're moving to RHEL 8 now. We moved to RHEL 7 last year; we're going to RHEL 8 now. Next year, in 2024, we plan to move to RHEL 8.

What was our ROI?

We saw a return on investment. It is helping the business. 

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. It's not low, but it is in the market. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2298852 - PeerSpot reviewer
Developer Principal Engineer at a financial services firm with 1,001-5,000 employees
Real User
Oct 31, 2023
Provides standardized processes, security effectiveness, and efficient updates
Pros and Cons
  • "It has improved our organization. It has standardized processes."

    What is our primary use case?

    All our infrastructure uses Red Hat Enterprise Linux. Every service we run is all Red Hat Enterprise Linux. Even containerization is on it.

    How has it helped my organization?

    It has improved our organization. It has standardized processes. Everyone uses it. 

    The upgrades are straightforward which helps when you want to move a major version of an upgrade. It's done in a standard way.

    What is most valuable?

    Everything we do is all Red Hat Enterprise Linux. Red Hat Enterprise Linux's security has been good because I have never seen any application going down due to security reasons. 

    Red Hat Enterprise Linux enables us to achieve security standard certification. For example, we have a very tightly SCC-regulated company so there are many rules that we are to follow and we are able to achieve this using Red Hat Enterprise Linux.

    For how long have I used the solution?

    I have been using it for six years. 

    How was the initial setup?

    We are all on-prem, but we also have some footprints in AWS but those images are also on Red Hat Enterprise Linux.

    Red Hat Enterprise Linux has supported our hybrid cloud strategy. We have a few things running on AWS. We have a few things on OpenShift. We are able to get all the basic images. It is easy to start and deploy anywhere.

    One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.

    Moreover, upgrades or migration to Red Hat Enterprise Linux have been straightforward in some ways. For example, we are currently migrating to Red Hat Enterprise Linux 8 and we have all our servers running on RHEL 7. We have scripts that are very easy to migrate.

    For our implementation strategy, we go environment by environment. We start with our development environment. Once we are done with it, we test it. We have some automation test suites, test them, and we go to the upper environment.  

    What about the implementation team?

    We worked directly with Red Hat for the deployment. We are already working on Red Hat Enterprise Linux 8 migration. Every year, whenever there is a major version release, we migrate to the major version.  

    What was our ROI?

    We see a return on investment in terms of saving time. One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2295378 - PeerSpot reviewer
    Consultant at a financial services firm with 10,001+ employees
    Real User
    Oct 26, 2023
    Offers efficient performance tuning capabilities, enhancing overall system performance
    Pros and Cons
    • "The most valuable features of RHEL are security, performance tuning, storage management, and OS-level automation."
    • "The GUI has room for improvement. It needs to be managed by many administrators. It has basic command lines. They could improve it with better automation. We'd like to be able to create a script, and then have the ability to deploy it where we don't need to write everything manually. That part can be useful for automating."

    What is our primary use case?

    My use cases are mainly limited to databases. I'm also involved in other ETL tools; I worked on migrations from older vendors, like Windows, and transitioning to RedHat Linux.

    What is most valuable?

    The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux. 

    These are the main features. Storage management is another valuable feature that is very critical in an operating system. It works along hardware and software.

    The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux.

    Compared to other OS', Red Hat Enterprise Linux is the best from my 20-plus years of experience. It is well-suited for production environments. In 2003 and 2006 I worked with one of the vendors in another country. We were able to run a database instance on Red Hat Enterprise Linux for two years without restarting it. The database was located in a remote location, and the team could not be on-site to provide support. We installed it ourselves and it worked for two years. We restarted the database instance. We didn't need to touch it internally. It works like a charm.

    If it works, it works. You don't need to attach anything at all. You just monitor them remotely. Nobody was there on-site. That's the beauty of it. Red Hat Enterprise Linux is great. I love it.

    What needs improvement?

    The GUI has room for improvement. It needs to be managed by many administrators. It has basic command lines. They could improve it with better automation. We'd like to be able to create a script, and then have the ability to deploy it where we don't need to write everything manually. That part can be useful for automating. 

    We'd like it so that a coder wouldn't need to go through it, read it, go to GUI, and then generate a script. If they want to modify it, they could modify it. If Red Hat Enterprise Linux is going to build something, the REST API can be helpful instead of writing their own, starting from scratch. That would make it easier.

    For future releases, there could be more integration. Regarding security, we used a different tool for scanning, but having a tool within Red Hat could enhance it. 

    Support is essential for open-source software. If they improve aspects like prevention against hacking, it would be beneficial. 

    Before, with a surge in hacking incidents, companies lost data, and once lost, it remains lost forever. You never know when it might be used. Improving security, especially in terms of prevention, is crucial. I would like to see ongoing improvement in this aspect.

    For how long have I used the solution?

    I've worked with different companies. In my over 20 years of experience, in the last five or six companies I've worked for, all of them have been using Red Hat. They use it mostly for databases. 

    I'm in the database sector, primarily working as a senior technical architect. End-to-end, we always find that Red Hat is best suited for Linux, especially for Oracle and other NoSQL databases. It's reliable, first and foremost, and it offers stability and performance. Performance tuning is crucial, and once it's set up, you can rely on it. 

    With the cloud, it's moving into containerization, and most of them support the cloud. 

    How are customer service and support?

    The customer service and support are really good. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have worked with many different operating systems in the past, including Windows, Linux, and RedHat Linux.

    We switched to Red Hat Enterprise Linux because it is a reliable and well-supported enterprise operating system. It is easy to manage, use, and upgrade.

    What was our ROI?

    We have seen a return on investment. 

    What other advice do I have?

    As a consultant, I handle sizing, design, and optimization for new infrastructures and I would recommend Red Hat Enterprise Linux to anybody considering it.  

    Overall, I would rate the solution a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Infrastructure Manager at Linuxfault
    Real User
    Sep 21, 2023
    We get great support, and stability, and it helps us save costs
    Pros and Cons
    • "The support and the stability are Red Hat Enterprise Linux's most valuable areas."
    • "Upgrading between versions needs to be easier."

    What is our primary use case?

    We use Red Hat Enterprise Linux to run our GS and PSP applications.

    How has it helped my organization?

    Red Hat Enterprise Linux helps us avoid cloud vendor lock-in.

    Red Hat Enterprise Linux helped us save on costs. 

    What is most valuable?

    The support and the stability are Red Hat Enterprise Linux's most valuable areas.

    What needs improvement?

    Upgrading between versions needs to be easier. For example, if we have Red Hat Seven running now and a Java exploit is found on Red Hat Seven, we need to be able to upgrade to Red Hat Nine online without any downtime in the environment. This is because it is not possible to reinstall the environment from Red Hat Seven to Red Hat Nine in production without causing downtime to the applications. Red Hat needs to have tools that ensure that we can upgrade from Red Hat Seven to Nine online without any issues.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux for almost seven years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux is extremely stable.

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux is scalable. We have around 1,790 end users.

    How are customer service and support?

    The technical support is quick to respond.

    Which solution did I use previously and why did I switch?

    We previously used Proxmox and switched to Red Hat Enterprise Linux because of the price.

    How was the initial setup?

    The initial setup is straightforward because it is well-documented. The deployment time depends on the application. A small application can take around 20 minutes.

    What about the implementation team?

    The implementation was completed in-house.

    What's my experience with pricing, setup cost, and licensing?

    The cost is based on each organization's budget and infrastructure.

    What other advice do I have?

    I would rate Red Hat Enterprise Linux nine out of ten.

    The ease of moving workloads between the cloud and our data center depends on the application architecture. If the application has a monolithic infrastructure, it may be easier to move to the cloud. However, if the application is already running mostly in the data center, it may be more difficult because we would need to recreate all of the infrastructure and topology from scratch. This is because there are so many parts to consider when migrating a microservices-based application to the cloud.

    For someone who wants to use an open source Linux operating system, I would recommend Rocky Linux. However, they should be aware that open source solutions do not come with the same level of support as Red Hat Enterprise Linux.

    Four network team members are required to maintain Red Hat Enterprise Linux.

    The Red Hat knowledge base is good and well-documented.

    Red Hat Enterprise Linux is the only Linux solution that is supported for enterprise-level organizations. I recommend this solution for large organizations that want professional support for their Linux systems.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior System Admin at Tepco-Group
    Real User
    Aug 25, 2023
    Highly reliable, easy to deploy, and excellent support
    Pros and Cons
    • "We have support. If we have any issues with the distro, we can call their support team."
    • "Network management can be easier. It is getting more complex."

    What is our primary use case?

    It is for binding servers. It is for web servers, such as Apache and NGINX, and KVM virtualization.

    How has it helped my organization?

    We have servers running all time. We have not had any issues with Red Hat Enterprise Linux. We have had issues with Microsoft products over time. Because of the updates, we had downtime, but that is not the case with Red Hat Enterprise Linux.

    It has been very productive for our organization. We have an online client buying or purchasing products from our website, which is available 24 hours.

    Red Hat Enterprise Linux is good when it comes to building with confidence and ensuring availability across the infrastructure. I would rate it a ten out of ten in terms of stability and reliability. In the case of our web server, I have had availability issues with Microsoft, whereas, with Red Hat Enterprise Linux, we have not had many such issues. There has been only 1% downtime, whereas, with Microsoft, we have had a lot more downtime.

    What is most valuable?

    We have support. If we have any issues with the distro, we can call their support team. We have reliable packages from Red Hat.

    What needs improvement?

    Network management can be easier. It is getting more complex. They can also give more customization for the CLI.

    For how long have I used the solution?

    I have been working with Red Hat Enterprise Linux for six years.

    What do I think about the stability of the solution?

    It is very stable. We have three websites running on Red Hat Enterprise Linux.

    It works fine. We have had servers running for ten years. We have been just updating them, and we have not had any issues or downtime.

    What do I think about the scalability of the solution?

    It is scalable. We can upgrade it, and the upgrades do not impact the product.

    We have a team of five people who are using this solution.

    How are customer service and support?

    We have premium support. It is excellent. We have not interacted a lot with their support. We have almost five engineers working in the team, so we did not have to contact them a lot. We did have any major issues with the hardware or software. 

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I also use CentOS for educational purposes. Support and regular updates are advantages of Red Hat Enterprise Linux over others. 

    For directory servers, we always use Microsoft because it is easy to manage and easy to control. Implementing and managing domain controllers on Microsoft is easy, and we can apply policies by groups (GPO).

    How was the initial setup?

    Its deployment is very easy. It does not take long. Its maintenance is also easy. We can expand the storage for the operating system or the web server.

    What other advice do I have?

    To those looking into implementing Red Hat Enterprise Linux, I would advise making use of Red Hat's community. 

    Red Hat Enterprise Linux has had some impact in terms of security, but we have other security measures and procedures. We have not used SELinux and other embedded security features of Red Hat Enterprise Linux.

    I would rate Red Hat Enterprise Linux a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2197398 - PeerSpot reviewer
    Systems Engineering Manager at a retailer with 51-200 employees
    Real User
    Jun 7, 2023
    A stable solution that is easy to manage
    Pros and Cons
    • "Red Hat Enterprise Linux's most valuable feature is its stability."
    • "We would like to have a better understanding of what to expect when we move to a different version of Red Hat Enterprise Linux."

    What is our primary use case?

    Most of our servers are low latency, and it's easier to have low latency applications run on Linux. Red Hat Enterprise Linux's installation is easy. We don't have to reboot Red Hat Enterprise Linux like Windows, where there are a bunch of system updates that you have to do. Red Hat Enterprise Linux is just easier to manage.

    What is most valuable?

    Red Hat Enterprise Linux's most valuable feature is its stability.

    What needs improvement?

    We would like to have a better understanding of what to expect when we move to a different version of Red Hat Enterprise Linux.

    A latency always gets introduced when we move to newer Red Hat versions. I wish we wouldn't see that as often as we do nowadays. It would be nice to know the changes upfront rather than when we have to open a case, go through a couple of months, and then find a good resolution. We want a better understanding of what we will see when we update the kernel from seven to eight.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux for 15 years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux is a pretty stable solution. Its stability is a lot better than most other operating systems.

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux's scalability is better than other competitors.

    How are customer service and support?

    For the most part, Red Hat Enterprise Linux's support has been really good. Most of the time, we've had to escalate it to get a good response.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    Red Hat Enterprise Linux’s initial setup is pretty straightforward.

    What other advice do I have?

    Whenever we see a compliance issue and need a patch, it's been relatively easy to get Red Hat Enterprise Linux to update it.

    We have a mix of Windows and Linux. Around 80 percent of our systems are Red Hat, but we also have Windows. So it depends on the application.

    Most applications are compatible with Red Hat Enterprise Linux. It's easier to tune on a Red Hat system than on another OS. We could pin applications to a core with Red Hat Enterprise Linux. In terms of tuning, Red Hat Enterprise Linux performs better in the long run.

    Overall, I rate Red Hat Enterprise Linux an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Mark Kvasnicka - PeerSpot reviewer
    Test Engineer at Trenton Systems
    Real User
    Jun 7, 2023
    A stable and secure solution that reduces risk and maintains compliance
    Pros and Cons
    • "The solution’s security feature is the most valuable feature for my company."
    • "The product should be made more accessible to someone who isn't experienced with Linux."

    What is our primary use case?

    We're using the product to test operating system stability and verify that it runs on the hardware that Trenton Systems produces. If it passes testing, it becomes a validated operating system that we can sell for the server. We plan to offer Red Hat in the coming months to anyone purchasing systems from our company.

    What is most valuable?

    The solution’s security feature is the most valuable feature for my company. We offer OS to military or government agencies. For these sectors, security becomes one of the highest priorities, especially the ability to wipe everything out if anything becomes compromised. Red Hat does a great job at that.

    What needs improvement?

    The product should be made more accessible to someone who isn't experienced with Linux.

    For how long have I used the solution?

    I have been using the solution for four to five months.

    What do I think about the stability of the solution?

    The solution is very stable. Compared to many other OSs we test for our company, Red Hat Enterprise Linux has not crashed out on me or given me any problems. Anytime something goes wrong, after some research, I find that it's going wrong because I'm doing it wrong, not because the OS is fighting me in any way.

    How are customer service and support?

    I haven't used support where I'm emailing or speaking to someone directly, but I've used a lot of the online support just by looking at different user guides, health guides, and things like that. Everything is really well documented. 

    Sometimes there are posts about similar issues but with different remediation based on different circumstances. You might have the answer open in a tab, but you've got nine tabs open to find the right answer.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used Ubuntu, CentOS, openSUSE, and Mint. Red Hat Enterprise Linux definitely has an edge in security and the ability to control what the user at the end stage is doing. However, it is difficult to learn.

    What's my experience with pricing, setup cost, and licensing?

    The licensing makes perfect sense for the number of features you get with the operating system.

    What other advice do I have?

    We test Red Hat Enterprise Linux 9, the latest version. We do backtesting for versions 7 and 8 as well. The product is very secure. It took me a while to wrap my head around the whole Subscription Manager system and understand how that worked. Even at a base level, it provides a much higher level of security and the ability to take remediation steps if things go wrong. You can shut the whole system down and bring it back from the ground up.

    From the keynote, it looks like steps are already being taken to make the solution more accessible to any regular user. 

    The product does a really fantastic job of reducing the overall risk to the user. If a user is doing something they’re not supposed to be doing, it's very easy for the system administrator to walk them out of doing it. As for maintaining compliance, if a user is only meant to have specific packs and is only meant to perform specific tasks, it's very, very easy to lock it into only being able to do that one specific thing.

    Most people in IT enjoy a little learning. Everything I've done so far with Red Hat has been installing, setting up the account, getting everything registered, and then worrying about testing to validate. It is difficult to start with, but the more you learn about it, the easier it gets. The more I use it, the more capabilities I find within the system.

    Overall, I rate the product a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.