What is our primary use case?
I use Red Hat to run applications like Apache, MySQL databases, etc. It is suitable for data storage and firewall. I can also measure performance with the SAR tools and do all I need with the Linux stack. I run several server farms, community applications, and more. Multiple teams use it. We have a hybrid setup, but we try to keep the use cases separate for each, so they're not transiting that much.
How has it helped my organization?
RHEL has made it easier to create, view, and update pools. We spin up a new one when necessary. We can quickly bring one down and move the traffic over, and it's a lot simpler to keep, update, and manage our application.
The solution has helped us achieve security standard certifications. Having the reporting on Ansible and other management components helps. We have a dashboard we can use and a blueprint to assist with the container. RHEL's toolkit helps us see which versions are running, so we can keep it lightweight. Also, having a newer base image ensures we have a standard. We always get what we're expecting.
It helps us centralize development and move DevOps forward. They have a lot of support from multiple providers. I like having that standard. It makes it more straightforward for our developers to do troubleshooting here and there. The pipeline and support from the Red Hat team made a difference.
What is most valuable?
Red Hat support is pretty good. They're online, so you can look up things once you have support. Their AB integration has improved. It's easy to manage storage for moving, syncing LBM, etc.
Red Hat excels at built-in security. There are lots of new security features in terms of profiles, email, using satellite, and disabling root login. They've got modules and built-in Ansible features. You can customize how it remediates, and Ansible will tell you what's out of compliance as you add rules.
Their container platforms are among the easiest to manage. Once you're done pre-testing, it is easy to migrate after you deploy in a sandbox. They have their inbox IDE and the like.
I also think it's great that you can use one payment management system if it works correctly. You can see your overall footprint from both sides together on one screen.
What needs improvement?
I would like Insight to include some features from OpenSCAP, which they offer for compliance services. I played with it a little bit, but haven't gotten the updated setup to get that. It creates excellent documentation.
For how long have I used the solution?
I have been using RHEL for 10 to 15 years.
What do I think about the stability of the solution?
RHEL is one of the more stable Linux platforms.
What do I think about the scalability of the solution?
RHEL is pretty scalable and easily rentable.
How are customer service and support?
I rate RHEL support a nine out of ten. We can do captures to easily show them the issues we're having, and their response times are above average.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We had some smaller setups with this where we had some room for development, but now we're trying to standardize everything using smaller footprints, and not having to manage more workspace stuff. Now we're pretty much in RHEL and working on that.
How was the initial setup?
RHEL was already there when I joined the organization, so I inherited it. In terms of maintenance, we try to keep it up to date.
What's my experience with pricing, setup cost, and licensing?
RHEL's price seems to be consistently changing, depending on what you're after. We might need a more extended license to lock in a price if it keeps changing. It would be nicer if it stayed steady within a specific range, but it's negotiable. We try to negotiate, and maybe a more extended contract would be better.
When comparing to other solutions, you must consider the reporting and security features. It's an expense that we need to pay in terms of compliance. When you talk with your partner companies or potential customers, they need to know that we're on the ball and keeping up.
Which other solutions did I evaluate?
We have considered other solutions, but we see the added value from Red Hat, and there are many more features, so we must have support. I'd say we didn't do too much evaluation. We liked Red Hat from the get-go because they've got backing from IBM now. Also, they have started their own server- or container-oriented stuff. It helps to consider if we'll ever work with just Red Hat on AWS, given the ease of spinning things up.
What other advice do I have?
I rate Red Hat Enterprise Linux a nine out of ten overall. I don't think RHEL is exactly perfect, but it's a trusted, easy and well-supported solution. They are constantly improving and trying to make it easier.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.