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reviewer1068024 - PeerSpot reviewer
Consultant at a tech services company with 11-50 employees
Consultant
Offers portability, security, and stability
Pros and Cons
  • "Red Hat Enterprise Linux's most valuable attribute is its stability."
  • "A targeted package tailored for small and medium-sized businesses can help increase business."

What is our primary use case?

We are a Red Hat Enterprise Linux partner and provide host servers for various applications, including web applications and databases.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features simplify risk reduction and compliance maintenance, making them easy to use. We utilize SA Linux, a highly secure operating system. Its risk mitigation and compliance measures are effectively implemented due to the regular delivery of patches, updates, and bug fixes. This continuous maintenance enhances the stability of the system.

We are able to maintain compliance when it comes to the security regulations.

The level of portability succeeds in keeping our organization agile.

We used several platforms, but Red Hat provides us with a more uniform installation process, a more consistent platform, and easier system maintenance. Additionally, the Ansible playbooks are now simpler to manage due to the standardization of our platform. We quickly realized the benefits of adopting a single platform instead of using multiple platforms. This decision has streamlined our operations and simplified license management for our sales department. Additionally, the purchase process has become more straightforward.

We operate a hybrid IT infrastructure consisting of both on-premises and cloud servers. We have had positive experiences with Red Hat Enterprise Linux, which has enabled us to build and deploy applications with confidence and ensure their availability across physical, virtual, and cloud environments.

Red Hat Insights is a valuable tool for preventing emergencies caused by security vulnerabilities, non-compliant configurations, and unpatched systems. Although we haven't faced an emergency yet, we've noticed that the tool provides valuable advice and sometimes even playbooks to resolve security and stability issues. It's a powerful tool indeed.

Red Hat Insights provides us with vulnerability alerts and targeted guidance. All systems are stable and we have no crashes and no failouts.

What is most valuable?

Red Hat Enterprise Linux's most valuable attribute is its stability.

What needs improvement?

A targeted package tailored for small and medium-sized businesses can help increase business.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
February 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,255 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable. We have been running the solution for years with no crashes.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable. We have not encountered any issues. Since we are virtualized, it is merely a matter of allocating virtual CPUs, virtual memory, and so on. The limits are very high, so we are not currently experiencing any constraints.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched from our previous solution to Red Hat Enterprise Linux because of the uniformity of the platform. It is also a larger organization that is well known.

How was the initial setup?

The initial deployment is straightforward and well-documented. The deployment time is between 15 to 30 minutes.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

From what I've seen of Red Hat Enterprise Linux, it's well-documented. There are comprehensive notes and documentation available. I've been using it recently, and I've found that all the information I need is readily available. If we can't find what we're looking for, our support organization is there to help.

We have a virtual environment and deploy the solution from a satellite.

Currently, we require two people for the maintenance of Red Hat Enterprise Linux.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Master Software Engineer / Manager at a consultancy with 10,001+ employees
Real User
Useful online documentation, straightforward implementation, and secure
Pros and Cons
  • "The most valuable features are the specification and technical guides, they are most important the security."
  • "The accessibility to the resources could be more widespread. We have to put a lot of effort into finding indigenous information on the site. For example, the license information is convoluted. This information should be easier for customers to access."

What is our primary use case?

We are using Red Hat Enterprise Linux for running solutions, such as database solutions, and enterprise, web, and network applications.

How has it helped my organization?

One of the fundamental reasons Red Hat 7 has benefited our organization is that it is fully certified. It has certifications on the DISA STG and other cybersecurity frameworks like Zero Trust. This is what the Department of Defense mandates to be used and it is feasible to receive these specifications and automate the implementation for continuous improvement. By implementing the technical guides, we can receive immediate results and protect environments according to our expectations. There are a group of technical procedures that are shared and that you can implement, if you follow the industry best practices.

What is most valuable?

The most valuable features are the specification and technical guides, they are most important for cyber security assurance

What needs improvement?

The accessibility to the resources could be more widespread. The registration of the license information is complicated and this product registration process should be easier for customers to access.

In an upcoming release, they could improve by having more focused security.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for more than 15 years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is perfectly scalable. You have some resource limits depending on how you're using the technologies. According to those usage patterns, the system is going to be able to give more or less. However, this depends more on the user side than on the system side.

We have approximately 10,000 enterprise users using the systems. They sporadically log into the applications and make use of the database systems and extract information. 

How are customer service and support?

There is a division between the paid support and the support that is included by the website of Red Hat. I have only used the website support and there is a lot of documentation available.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used other Linux products, such as AWS Linux, Debian Linux, and Ubuntu.

How was the initial setup?

The initial setup is straightforward for our use case. As long as you understand what you're doing, the technologies that are involved, the proper way to style, secure, and prepare them, everything will be fine.

After you have the guide, the printed procedure, the deployment is straightforward. The operating system can be deployed in less than an hour.

Okay, and how long did the deployment take?

What about the implementation team?

The solution requires maintenance, and it is a shared responsibility. They take different maintenance actions or tasks, and sometimes it's the operating system, database system, or application front band that needs maintenance.

What other advice do I have?

The number one advice would be to keep the division between testing and production.

There's one system that you need to set up for testing purposes only, and this testing system can be obtained free of license. There's an evaluation license that can be easily applied. When developing the application on the Red Hat 7 system, stay using the evaluation version until the requirements are fully met, only then should you migrate them to a paid supported version.

The biggest lesson that you learn by using this solution is, you easily reach a point where a single person or a single team can no longer respond to the complexities and challenges of the security or the different versions of the applications. At that moment you need to rely on a serious fused team, that team that is backing the effort.

I rate Red Hat Enterprise Linux an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
February 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,255 professionals have used our research since 2012.
reviewer2197257 - PeerSpot reviewer
Cyber Security Engineer at a financial services firm with 10,001+ employees
Real User
A highly stable solution that is super easy to use
Pros and Cons
  • "The product is super easy to use."
  • "The default settings are confusing."

What is our primary use case?

I use the solution to build web applications.

How has it helped my organization?

The tool provides more support, resources, and documentation than other products.

What is most valuable?

The product is super easy to use.

What needs improvement?

The default settings are confusing. I often change these settings to avoid problems.

For how long have I used the solution?

I have been using the solution for a couple of years.

What do I think about the stability of the solution?

The stability of the product is very good.

What other advice do I have?

I did not have issues finding configurations and changing settings as needed. I haven't had any issues like bugs or downtime while using Red Hat Enterprise Linux. Overall, it was a good experience. Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2588328 - PeerSpot reviewer
Linux technical leader at a financial services firm with 201-500 employees
Real User
Has specific security checks that are beneficial
Pros and Cons
  • "The security features are the most valuable."
  • "Risks, for example, specific to Linux, need improvements."

What is our primary use case?

I use Red Hat Enterprise Linux (RHEL) for its specific security features.

How has it helped my organization?

Red Hat Enterprise Linux has specific security checks that are beneficial. We follow its support and it helps with security verification.

What is most valuable?

The security features are the most valuable. The long-term support for weekends is also beneficial.

What needs improvement?

Risks, for example, specific to Linux, need improvements.

What other advice do I have?

I would rate Red Hat Enterprise Linux a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2298879 - PeerSpot reviewer
Data Platform Engineer at a manufacturing company with 10,001+ employees
Real User
Comes with good tech support and security patching feature
Pros and Cons
  • "Red Hat Enterprise Linux is the underlying licensing system that our third-party tool uses. It offers convenience. We can open a case when we want to escalate anything."
  • "I don't like the UI changes that come with different versions."

What is most valuable?

Red Hat Enterprise Linux is the underlying licensing system that our third-party tool uses. It offers convenience. We can open a case when we want to escalate anything. 

The tool's insights included with licensing is good. Security patching is also a good feature for us.

What needs improvement?

I don't like the UI changes that come with different versions. 

How are customer service and support?

The tool's support is good. Sometimes, support comes from India. I try to wait and ensure remote support is from the US so that it fits the timeline. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product's deployment is straightforward. 

What other advice do I have?

We are a big data shop that has around 700-800 nodes.

Red Hat Enterprise Linux Leapp was very helpful. It is very easy to use. 

Our servers run for 500 days, and we reboot them every 600 days. 

I search through Red Hat Enterprise Linux's knowledge base daily. 

We use Red Hat Enterprise Linux 8.6 since the third-party tool is compatible with it. 

We use satellites for the operating system and Ansible to do the configuration. 

I rate Red Hat Enterprise Linux a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2298894 - PeerSpot reviewer
Software Development Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
A rich ecosystem regarded for its exceptional stability and robust security features
Pros and Cons
  • "The knowledge base they offer has proven to be quite efficient and we haven't encountered any significant challenges."
  • "I believe it would be beneficial to notify the customer in advance of any planned maintenance so that we can better coordinate and plan our customer interactions accordingly."

What is our primary use case?

We use containers to create RPM packages for graphics drivers.

How has it helped my organization?

The main reason to use Red Hat Enterprise Linux is to maintain support for creating images for various purposes, including what we use for gaming. We rely on a range of supported tools and resources, and this enables us to build images tailored for specific target devices.

What is most valuable?

The RPM manager is paramount for us, as we need to generate these packages for our customers, enabling them to install the packages on their systems at a later time. The knowledge base they offer has proven to be quite efficient and we haven't encountered any significant challenges.

What needs improvement?

The technical support should be improved. I believe it would be beneficial to notify the customer in advance of any planned maintenance so that we can better coordinate and plan our customer interactions accordingly.

For how long have I used the solution?

We have been using it for six years.

How are customer service and support?

Recently, we encountered issues when the Red Hat server was in maintenance mode, and we attempted to capture images directly from another server for our builds. Although I set up alerts for planned downtime on the Red Hat server, I didn't consistently receive these alerts. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

What about the implementation team?

We follow a weekly patching schedule to fetch the latest updates. Our process involves applying these patches to the image and then generating containers, which we subsequently upload to our registry. We accomplish this using Ansible.

What other advice do I have?

The only inconsistency we've noticed so far is with the server, which might be the only aspect we could potentially raise concerns about. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2021034 - PeerSpot reviewer
Program Analyst at a government with 10,001+ employees
Real User
Platform used for four years for disaster assistance that has increased the speed of systems and offered consistent stability
Pros and Cons
  • "It has improved our organization's management and efficiency."
  • "The cost of this solution could be improved."

What is our primary use case?

We use this solution for disaster assistance. 

How has it helped my organization?

This solution has increased the speed of our technology. It is easy to troubleshoot using RHEL. RHEL's built-in security features and security profiles for helping to reduce risk and maintain compliance are good. It has also improved our organization's management and efficiency.

What needs improvement?

The cost of this solution could be improved. 

For how long have I used the solution?

I have been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable solution and we have not had any major issues when using it. 

How are customer service and support?

The customer support team are very responsive and always provide the help we need. I would rate the support a nine out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to use JBoss at my previous company.

What other advice do I have?

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System admin at a tech vendor with 10,001+ employees
Real User
Stable and cost-effective solution that is easy to use and manage and operates with very little down time
Pros and Cons
  • "The most valuable feature of this solution is how easy it is to use."
  • "When there is downtime from a system admin perspective, this solution could improve how they communicate why this down time is happening."

What is our primary use case?

For applications, we are the OS support. We build servers and deliver applications.

How has it helped my organization?

RHELs overall effect on our organization's management and efficiency has been good. It's easy to support and involves no downtime. It is simple to handle, apply patches and maintain.

What is most valuable?

The most valuable feature of this solution is how easy it is to use.

What needs improvement?

When there is down time from a system admin perspective, this solution could improve how they communicate why this down time is happening. 

For how long have I used the solution?

I have been using this solution for seven years. 

What do I think about the stability of the solution?

This is a stable solution. Our machines reside on vSphere and when a server goes down, we have to find out the root cause. This requires pulling information from the vSphere. 

How are customer service and support?

I would rate the support for this solution an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Solaris. We moved to Red Hat because it is easier to manage and more cost-effective. It is also easier to manage patches and security using Red Hat. 

How was the initial setup?

I was only involved in testing this solution during the deployment process. During testing, it was easy to make changes to configurations which also support our decision to use Red Hat. 

What's my experience with pricing, setup cost, and licensing?

This is a cost-effective solution.

What other advice do I have?

I would recommend this solution to others. It is easy to use, manage and handle with very little downtime. 

I would rate this solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.