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Thushara Bandara - PeerSpot reviewer
Software Engineer at JKIT
Real User
Top 10
Excellent data visualization but price is high
Pros and Cons
  • "Rubrik Go's best feature is data visualization."
  • "Rubrik Go's security visibility could be improved."

What is our primary use case?

I mainly use Rubrik Go for real-time monitoring, plus security and compliance.

What is most valuable?

Rubrik Go's best feature is data visualization.

What needs improvement?

Rubrik Go's cost is a bit high, and its security visibility could be improved. In the next release, Rubrick Go should accommodate the security visibility in a single portal.

For how long have I used the solution?

I've been using Rubrik Go for around two years.

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What do I think about the stability of the solution?

I would rate Rubrick Go's stability eight out of ten.

What do I think about the scalability of the solution?

Rubrick Go is scalable - I would rate its scalability seven out of ten.

How was the initial setup?

The initial setup was straightforward and took around a day to complete.

What's my experience with pricing, setup cost, and licensing?

Rubrick Go is quite expensive - I would rate its pricing four out of ten.

What other advice do I have?

I would give Rubrick Go a rating of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1254654 - PeerSpot reviewer
System Engineer at a financial services firm with 201-500 employees
Real User
Has good VM features and good stability
Pros and Cons
  • "In terms of stability, the product is good."
  • "If you're going for Rubrik, you are not opting for the tape library because Rubrik doesn't have the fiber cable connected to the tape library."

What is our primary use case?

Our primary use is for our data and software platforms.

What is most valuable?

In terms of Rubrik Go's most valuable features, their VM features are good.

What needs improvement?

If you're going for Rubrik, you are not opting for the tape library because Rubrik doesn't have the fiber cable connected to the tape library. But if a customer is looking for backups on the tape library, it should all work because in between there is a third-party user indicator. If Rubrik had provided such features, like how Nutanix does, it would be better since there is a dependency on the physical software. So, all this comes into the picture again and we need to have a separate tape library to configure it. If you are not opting for the tape, then it makes a good solution. Because with Rubrik, you can either keep the data on disc or you can simply put it on the cloud. It's up to us.

The implementation took a long time for me because they have some concerns getting the requirements and procuring the other things, such as the licensing and the tape libraries. So, that took a long time for me to get done. But implementation is straightforward with Rubrik. But that sort of thing takes time for production.

It has good features. With the integration with the cloud, you can save the backups but, that is really why I need to get the backups on that. I need to test the linework. That is the reason I didn't switch over completely to Rubrik. Still, my backups are on it.

For how long have I used the solution?

I have been using Rubrik Go for eight months.

What do I think about the stability of the solution?

In terms of stability, the product is good.

What do I think about the scalability of the solution?

I don't have any issues with scalability. There are not many users in my company using it, mostly just me.

Which solution did I use previously and why did I switch?

Currently, I am using Veritas. I didn't switch. I just checked Rubrik as of now because I needed to know the ins-and-outs of how it works and what other features it has and what it supports.

It has these things, but I still haven't really switched, so I couldn't comment on that because I was just searching the blogs. A few of them are saying that they have third-party integration. If there are any issues we need to open a case with the staff because Rubrik is not a consultant with that.

How was the initial setup?

The initial support was good but had some limitations. The thing with this particular product is that there is a dependency on the support team - for example, for data and what is needed for backup. It can publish from your end and if you know anything, you can certainly jump into that console and publish that from your end. But when it comes to the Rubrik, you can't do anything except Black Box because the support team needs to incur some credentials from their end and then they'll start troubleshooting these things. Beforehand, we can't do anything on that. So, there is a dependency there.

It did not take very much time. But configuring the tape library on the Rubrik took a long time for me to configure online because it has the third-party indicators. So, because of that, it took a long time for me.

What about the implementation team?

We did the installation through our own team in our company.

What's my experience with pricing, setup cost, and licensing?

Rubrik's licensing is on a yearly basis. It depends on how much storage you are utilizing online. Sometimes if we go over the VM basis, it will cost us more, so we go on a capacity basis. So, it depends on how much storage you are procuring and backing up. We got the license for the storage.

What other advice do I have?

On a scale of 1 - 10, I'd give Rubrik Go an 8.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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reviewer1232808 - PeerSpot reviewer
Solutions Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Serves as a backup for virtual environment and SQL databases
Pros and Cons
  • "We use the solution as a backup for our virtual environment and SQL databases."
  • "The tool's pricing needs to be improved."

What is our primary use case?

We use the solution as a backup for our virtual environment and SQL databases. 

What needs improvement?

The tool's pricing needs to be improved. 

For how long have I used the solution?

I have been using the product for seven years. 

What do I think about the stability of the solution?

The product is stable but often gets attacked by malware and ransomware. I would rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

The support will immediately take care of your concern as soon as a case is logged. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to install since it is installed via cloud and you just need to activate it. If you have the firewall ports and network configuration prepared, the tool's installation takes only 30 minutes to complete. We used only one engineer for the product's installation but I suggest using two resources to handle the deployment. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing a seven out of ten. The solution's costs are monthly. 

What other advice do I have?

I would rate the product a ten out of ten. We have medium enterprise and enterprise clients from the telcos and bank domains of the Philippines. You need to upgrade to the tool's latest version. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
enterpri844740 - PeerSpot reviewer
Enterprise Solutions Architect at a tech vendor with 5,001-10,000 employees
Real User
Cost effective and has good storage efficiency, but scalability needs to be improved
Pros and Cons
  • "The most valuable feature is the storage efficiency, as the storage footprint is very good."
  • "Integration with the client is something that needs to be improved."

What is our primary use case?

We use Rubrik Go to back up our enterprise infrastructure, which contains both Linux and Windows machines.

What is most valuable?

The most valuable feature is the storage efficiency, as the storage footprint is very good.

What needs improvement?

Integration with the client is something that needs to be improved.

Scalability can be an issue because of the appliances, so improvements can be made in that regard.

I would like to see easier migration.

What do I think about the stability of the solution?

The stability is good. We use Rubrik Go on a daily basis.

What do I think about the scalability of the solution?

There are challenges with scalability due to the appliances.

How are customer service and technical support?

We have not had a need to contact technical support.

Which solution did I use previously and why did I switch?

Prior to using this solution, we used Dell EMC NetWorker. We switched to Rubrik because it was cheaper.

How was the initial setup?

The initial setup of this solution was simple and it took about a week to deploy.

We have two engineers who are responsible for maintenance.

What about the implementation team?

An integrator assisted us with our implementation.

What's my experience with pricing, setup cost, and licensing?

Rubrik Go is more cost-effective than similar solutions by other vendors.

Which other solutions did I evaluate?

We also looked at Veeam before settling on this solution.

What other advice do I have?

I would recommend Rubrik Go and my advice for anybody who is implementing it is to be clear on the subscription and the plans, as well as the migration effort that is required.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1232808 - PeerSpot reviewer
Solutions Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Offers hardware upgrades but the reporting could be improved
Pros and Cons
  • "Even though the data is already in the cloud, it's an AWS, so by accessing the on-prem appliance you can still search because it is indexed from that appliance."
  • "Reporting could be improved. For now, it's only exported to CSB files."

What is our primary use case?

I'm a solutions engineer working for a distributor company in the Philippines. Our clients are generally medium to enterprise size. The product is quite expensive it's so not suitable for small companies. We have deployed to about nine companies in the past couple of years and it's usually only the backup administrator that deals with the product.  

What is most valuable?

The most valuable feature with Rubrik is that even though the data is already in the cloud, it's an AWS, so by accessing the on-prem appliance you can still search because it is indexed from that appliance. It can be restored from cloud directly to your Rubrik or to the terminal unit or server. With other similar solutions that the competitors produce, the granular file-level restoration requires restoration of the whole image. 

Rubrik also provides hardware upgrades. If you're subscribed and there's a new model or new generation of Rubrik, they will replace the old with the new.

What needs improvement?

One of the issues with the product is that you cannot postpone a specific backup job. If you try to do that, every backup job is paused. It's a global pause, not just a specific object-level pause. I would like to see them include a feature that would allow me to pause per object level because if you pause the backup now, it pauses global branding backups. Also, reporting could be improved. For now, it's only exported to CSB files. It would be better if it were a PDF and would save having to transfer from a CSB file. 

For how long have I used the solution?

I've been using this product for about three years. 

What do I think about the stability of the solution?

Having used the product for three years, it's stable. The usual warranty of an appliance is three years so things might change in the next year or two.

What do I think about the scalability of the solution?

It's scalable but as I said earlier, if you want to scale up, you need to add additional appliances.

How are customer service and technical support?

The technical support is good, it's a free call home feature. If it's an urgent issue they will upgrade you to priority status and will contact you very quickly to assist. It's very good. 

How was the initial setup?

To deploy the product is quite simple. It only takes about 15 minutes. If a customer has carried out vulnerability assessments and testing, then any issues are sorted out before deployment.

What's my experience with pricing, setup cost, and licensing?

In terms of appliances, there isn't any complex licensing. Extra costs are related to capacity. If you need to archive your data in the cloud, that would involve an additional license fee.

It's an expensive product. Most of the target customers are from major vendor-based enterprise companies but on the other hand, each appliance comes with a good warranty. 

What other advice do I have?

Rubrik is a backup or cloud data management company but they are now focusing on the security side and are including data classification. I don't know if that's a good thing. I always recommend the version prior to the latest one. If there are any issues with bugs or something isn't quite right in the latest version, you can avoid the trouble.

Cloud is still new in the Philippines and many companies are still not using it. Most of our clients here use private cloud but some are using AWS rather than Microsoft Azure. 

This is a good product if you're using VMware but if you're using physical objects on Microsoft Hyper-V it's quite difficult because they don't have good integration with Microsoft.

I would rate this product a seven out of 10

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Consultant at a tech services company with 11-50 employees
Consultant
Simple to use, easy to implement, and the performance is good
Pros and Cons
  • "The most valuable feature is the ease of use for backing up VMs."
  • "I would like to see better integration with applications, such as those from Microsoft, to make backing up from those applications simpler."

What is our primary use case?

We are a system integration company in Egypt and we provide services to local customers. This is one of the solutions that we use for our clients and we have several different use cases.

What is most valuable?

The most valuable feature is the ease of use for backing up VMs.

The speed of reading and writing VMs is very good.

What needs improvement?

I would like to see better integration with applications, such as those from Microsoft, to make backing up from those applications simpler.

For how long have I used the solution?

I have been using Rubrik Go for the past six to nine months.

What do I think about the stability of the solution?

Since we began with this solution more than six months ago, I haven't heard of any trouble or complaints from our customers.

What do I think about the scalability of the solution?

Scalability is fine and it is one of the great benefits of Rubrik Go.

How are customer service and technical support?

To this point, we have had no experience with technical support.

Which solution did I use previously and why did I switch?

I also have experience with Commvault complete and Acronis.

The performance of Rubrik is similar to that of Commvault. Commvault has all of the features that you want from a backup solution, including things that other solutions do not have, apart from Symantec.

How was the initial setup?

I found the initial setup to be quite easy.

What other advice do I have?

I would recommend Rubrik Go.

This solution is very simple and easy to use, and it is easy to implement, but I would like more enhancements and features to be added.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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