I'm an implementation partner. I implement SAP Business One for many people. I’ve implemented around 200+ implementations to many companies across the globe for various use cases, including manufacturing, central, and distribution production services.
Director at IKYAM
A comprehensive solution for business process optimization with flexibility
What is our primary use case?
What is most valuable?
The solution is easy to use, consume, flexible, and adaptable to business processes. It simplifies business process optimization and enables companies to tailor the solution to their needs. Additionally, the consistency and scalability provided by SAP HANA have helped customers achieve successful use cases. In short, It is simple, scalable, and consistent in terms of usage.
What needs improvement?
Business One is simple to install, but with HANA, it becomes a resource-hungry system, requiring much maintenance. For small customers, this can be a showstopper. Medium-sized companies can afford the maintenance, but small businesses may struggle. Maintaining HANA for user licenses and scalability can be challenging, especially for consolidation and intercompany processes.
For how long have I used the solution?
I have been using SAP Business One on AWS for 17 years.
Buyer's Guide
SAP Business One on AWS
October 2024
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What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable, but it requires a few functionalities and scalability points.
100 people are using this solution.
I rate the solution’s scalability a seven out of ten.
How are customer service and support?
We use customer support every day. They let us know what to do and what not to do. The training is consistent.
How was the initial setup?
The initial setup is easy. Once HANA came into the picture, It became more manageable for scaling with security and scalability.
Deployment is pretty straightforward when it comes to SAP implementations. We follow a five-step method to understand the configuration requirements of the customers and the business process, and then we make a document called the Business Blueprint. The outcome is used to configure the system, which is a configuration development phase. We ensure we configure, develop, and deploy whatever this customer requires. When we get a sign-up from the customer, we move to training and data migration. When we launch this for users, and we support the users from that point of time till the time, the adaptability is very high.
What's my experience with pricing, setup cost, and licensing?
The solution has a pay-per-license model.
What other advice do I have?
SAP Business One can also be deployed in the cloud. We host it in a data center. The technical infrastructure is based on .NET and Azure technologies. It is an open platform for customization and integration.
We do standard implementations. We are satisfied with SAP Business One. Our system is fine, and we can do many things in the front end.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Provides good stability, but its UI features need improvement
Pros and Cons
- "The product makes it easier to overview the ERP system and manufacturing processes through different modules."
- "The AI tools, programming languages, and dashboard customization should be easier."
What is most valuable?
The product makes it easier to overview the ERP system and manufacturing processes through different modules.
What needs improvement?
The product's UI could be better. The AI tools, programming languages, and dashboard customization should be easier.
For how long have I used the solution?
I have been using SAP Business One on AWS for almost a year.
What do I think about the stability of the solution?
The product has good stability.
What do I think about the scalability of the solution?
We have 100 SAP Business One on AWS users in our organization. The scalability depends on the number of user licenses. Adding new users is costly.
How was the initial setup?
The initial setup is straightforward. However, it takes a lot of time to deploy.
What about the implementation team?
We implemented the product in-house.
What's my experience with pricing, setup cost, and licensing?
The product's license is expensive. It could be cheaper.
Which other solutions did I evaluate?
I have evaluated Oracle and Microsoft Dynamics 365.
What other advice do I have?
I recommend SAP Business One on AWS to others and rate it a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SAP Business One on AWS
October 2024
Learn what your peers think about SAP Business One on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Director of Strategic Projects at Integra
Valuable project features that include adding new fields and rules to customize the solution to our business
Pros and Cons
- "The way we can make changes in new fields, or make new rules with our IT department, has been very useful."
- "The solution has a feature that shows you the purchase order that you put on a project and requires you to approve it to be applied to the project, but it doesn't let you move the purchase order to another project. That would be a great feature to have, because if you don't approve it, you have to delete everything and make it again."
What is our primary use case?
I use SAP Business One to manage my finances, warehouse inventory, and project revenue.
What is most valuable?
The accounting and project features are valuable. It's very useful for us to manage the project with their budget and use the inventory features. The way we can make changes in new fields, or make new rules with our IT department, has also been very useful.
What needs improvement?
Well, we have made some improvements like making new rules or new fields that we need for our business process. Overall, though, the processes that already exist in the tool have been very useful for us and we have been using them the way that they are and just making little customizations for our company.
Adding an HR feature would be great. SAP has another model that is only HR, but it works separately more for big companies instead of ones like ours that use Business One. If we could have something to manage HR stock, that would be great. I would also be interested in a model that would manage travel expenses.
The solution has a feature that shows you the purchase order that you put on a project and requires you to approve it to be applied to the project, but it doesn't let you move the purchase order to another project. That would be a great feature to have, because if you don't approve it, you have to delete everything and make it again, instead of just moving that purchase order to a different project. That would be really useful for us, because our company works by project, so if a purchase order is on an incorrect project, we have to delete everything and then start the process again with the new project.
For how long have I used the solution?
My company has been using this solution since 2019, so about three years now.
What do I think about the stability of the solution?
The solution wasn't so stable and had some problems with speed when we used it through another cloud provider, but now that we are on AWS, it has been stable and we haven't had any problems with it.
What do I think about the scalability of the solution?
We haven't started scaling this solution yet. We are hoping to start projects with it next year, because our next step is to connect SAP with our CRM and other tools. We already got information for business analytics with BI, which was very useful, and our next step is to integrate it with the other systems that we have.
I think we currently have 50 licenses.
How are customer service and support?
Well, we haven't used it much because I have a specialist in Business One on my team, but when we need extra support, they have been very useful.
How was the initial setup?
The setup was a complex project because we hadn't previously worked with this type of tool. The integration of data and learning how it worked was the complex part, but the tool was very useful. We considered the setup to be very fast, but our internal process to use the software took us a little while. Our configuration only took three months, but it took us four more months for the full implementation.
What's my experience with pricing, setup cost, and licensing?
We have an annual cost for licensing and storage in AWS. We just pay the standard fee because we make our own customizations, so we do not use the services of the partner that gives us the storage.
What other advice do I have?
I think the important part is to implement the solution. It's very useful. The processes are already put in place, and you need to make your internal process fit in with the solution's process because it works. Once you have implemented the solution the way that you need it, then you can start making some adjustments, rules, or connections to other systems.
I would rate this solution as a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Group financial manager at Vusela Risk Services
A reliable and accurate solution that needs some improvement in its reporting capabilities
Pros and Cons
- "It is very flexible...It is a stable solution."
- "The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise."
What is our primary use case?
It is a stable accounting system used for basic accounting like accounts payable and accounts receivables. It is very flexible. But the flexibility depends on the setup. One has to rely on a good ERP tool for certain specifications and requirements.
What is most valuable?
Consistency is the most valuable feature as it is a very rule-based application, so if you stick to the information, it is very reliable and accurate. The accounting packages are user-friendly.
What needs improvement?
The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise. One can train themselves to do the basics, but when you have a system, you are bound to go for a new interface. The openness for the APIs is very weak. Creating interfaces afterward also becomes very expensive.
For how long have I used the solution?
I have been using SAP Business One on AWS for two years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution depending on how the setup was done. We did not face any scalability issues with volumes. Around twenty users are using the solution.
How are customer service and support?
The technical support team is good. Also, it depends on who is providing you with the support.
How was the initial setup?
The initial setup is not very difficult, but one needs to have the data and know their requirements before setup, as once it is set up, then one has to continue with that. So the better you know the data and know your specific needs, the better. I was not there during the deployment, but They went live on the first of March but were only actively processing only from the first of May. So the first two months were just so generalized from the previous application.
What's my experience with pricing, setup cost, and licensing?
There is an annual licensing fee, and it changes once you add or remove users. The solution is on the upper-end side and expensive.
What other advice do I have?
One needs to understand their company and their requirements before choosing the solution. They should be clear as to why they are migrating from their current solution. The needs are accommodated from the gate code as subsequent adjustments. It is not always very difficult, but it is easy either at times. But depending on how your needs change, you might actually do a reinstallation.
I rate the overall solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Practice Director at a tech services company with 201-500 employees
Possesses the ability to offer all the features or modules required for SMBs
Pros and Cons
- "With the tool, there is no shutdown or breakdown time my company experiences."
- "The tool's cost is an area of concern where improvements are required."
What is our primary use case?
My company's customers are from the retail domain, and they capture all their transactions using SAP Business One. My company deals with around four to five customers who are using SAP Business One on AWS.
What is most valuable?
The solution's most valuable features revolve around its small size and its ability to have all the features or modules required for SMBs. My company predominantly uses all of the features offered by the product.
What needs improvement?
The tool's cost is an area of concern where improvements are required. Though the tool's cost is reasonable, it could be made a bit cheaper so that more people can utilize its services, especially by SMEs, where the price of the tool may seem a bit high.
For how long have I used the solution?
I have been using SAP Business One on AWS for four years. My company has a partnership with SAP. Our company's customers use AWS.
What do I think about the scalability of the solution?
My company deals with retail and trading customers.
One of my company's customers has 50 users of the product, and the DB size is 300 GB.
How are customer service and support?
During the initial stages of using the product, my company had to open a few ports, which caused us to contact the tool's partner's help desk.
How was the initial setup?
As my company started to use SAP Business One on AWS, Amazon's partner helped us to configure a few things.
Whenever there is a need for installation, my company reaches out to AWS' partner, especially since our systems will be in HA mode. My company did not find any issues in the aforementioned area. Only when my company wants to upgrade or downgrade does it reach out to AWS' partner, which happens one or two times.
What's my experience with pricing, setup cost, and licensing?
The tool's cost is reasonable.
What other advice do I have?
Speaking about how SAP Business One on AWS has improved our company's efficiency of the business processes, I would say that the tool's main demand is for the infrastructure. With the tool, there is no shutdown or breakdown time my company experiences. The tool's advantage for our company revolves around the fact that whenever we want to increase the infrastructure, we can easily increase it so that the business doesn't stop. That aforementioned area can be regarded as a major advantage in AWS.
The tool's features that have the largest impact on business operations stem from the fact that it is used by sales personnel since it offers modules like sales, purchase, inventory, and finance, which are predominantly used. Service and fixed asset modules in SAP Business One are not used much, but the other modules are used extensively.
The cloud infrastructure of AWS has impacted the performance or reliability of SAP Business One since, in the past, my company used the tool's on-premises version, which we were unable to increase the demand of, including the time revolving around the financial year. The aforementioned area consists of details as to why my company moved the tool to AWS, where we got a lot of advantage as you can add more resources whenever required.
I rate the integration capabilities of the product an eight out of ten. My company did not face any challenges with the integration part of the product, especially since we had Qlik Sense for reporting, which is hosted in Qlik Cloud. My company also uses a lot of downstream applications. In general, my company didn't find much challenge with SAP Business One's integration process.
The one big challenge my company faced with the product occurred during the festival season in our country when we were specifically using the tool's on-premises version, and our systems got choked. When our company had a one-day or two-day sale, it was not booked in our system. With the use of AWS, all the transactions were captured properly. There were some difficulties since our company's systems were down during the two-day sale.
AWS' partner maintains the tool.
I recommend others who are planning to buy the solution choose the right partner before purchasing the tool. The product is stable, while the area of implementation is something that can be done properly by the right partner.
I can recommend the product to others who want to use it.
I rate the overall tool a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Apr 24, 2024
Flag as inappropriateA robust system that is easy to upgrade and maintain
Pros and Cons
- "The maintenance is a significant advantage as it is supported by the international community rather than the local community."
- "I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system."
What is our primary use case?
We are a system integration company that specializes in integrating SAP Business One. SAP Business One on AWS is suitable for those who prefer not to host their network infrastructure on-premises. This may be due to limited space or the inability to maintain the network infrastructure effectively. Therefore, migrating to AWS would be a better option for them.
What is most valuable?
The maintenance is a significant advantage as it is supported by the international community rather than the local community. This maintenance support for their system makes upgrades much more convenient than relying on a local vendor.
What needs improvement?
I haven't yet seen the cost-benefit of being on AWS. I'm not able to compare the monthly costs, so the pricing could be improved.
I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system. If a company already has an existing HRMS system and another inventory system, integration between one on-premise and the other on AWS might pose difficulties. Integrating one system on the cloud and another on-premise seems challenging, and I can't imagine how it would work seamlessly. Perhaps it could be possible if both systems were migrated to the cloud. For example, if they move the HRMS to the cloud and ensure that the two systems can integrate with each other in the cloud.
I would like to have additional party modules available with SAP Business One. If additional accounts are available, customers can also subscribe to other supplementary products alongside SAP Business One, thus creating a package.
For how long have I used the solution?
I have been using SAP Business One on AWS for two years.
What do I think about the stability of the solution?
I would rate the stability of SAP Business One on AWS as seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of SAP Business One on AWS as six out of ten because I am uncertain about how effectively we can copy the database or handle different sizes.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to utilize Oracle and Sage before transitioning to SAP Business One, which is much more robust. Once SAP Business One is configured, we no longer encounter errors even after a few months, unlike other systems where bugs and discrepancies tend to occur even after configuration. However, with SAP Business One, 99 percent of what we configure is precisely what we get.
How was the initial setup?
The initial setup is straightforward and takes approximately two to three months to complete. The most time-consuming aspect of the deployment is collecting all the business requirements to properly configure some of the existing workflows.
What other advice do I have?
I would rate SAP Business One on AWS nine out of ten.
The on-premises version of SAP Business One requires one engineer and two developers for maintenance.
SAP Business One is a more robust and established solution compared to the others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer:
MANAGER - IT SYSTEMS at Fabtech
Along with an easy initial setup phase, the solution also provides a set of impressive modules
Pros and Cons
- "The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution."
- "It would be better if the solution was on a cloud infrastructure."
What is our primary use case?
In our company, we use SAP Business One for our business applications.
What is most valuable?
The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution.
What needs improvement?
It would be better if the solution was on a cloud infrastructure. The deployment should be made available in the cloud infrastructure. In short, the tool should be available in the cloud-native.
The solution needs to be more scalable.
For how long have I used the solution?
I have been using SAP Business One on AWS for about seven years. I am a customer of the solution.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution an eight and a half out of ten.
What do I think about the scalability of the solution?
Close to 60 users are using the solution in my organization.
Scalability-wise, I rate the solution a seven out of ten.
How are customer service and support?
Regarding technical support, some functional-related issues are in the solution we are coordinating with the partner.
How was the initial setup?
The initial setup was easy.
What other advice do I have?
The solution is quite an impressive product for small and mid-size industries. I think this is a perfect solution for those looking for a perfect ERP solution, especially for small and medium-sized industries.
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Planning and Forecasting at Selec Controls Pvt. Ltd.
Provides customization features and has good technical support services
Pros and Cons
- "The initial setup is manageable."
- "There is some room for improvement with the scalability and the pricing of the product."
What is our primary use case?
We use the product to manage our inventory, finances, work order, and purchase order system.
What is most valuable?
Overall, it is a good product. It solves our purpose. It has customization features as well.
What needs improvement?
There is some room for improvement with the scalability and the pricing of the product.
For how long have I used the solution?
I have been using SAP Business One on AWS for 12 years.
What do I think about the stability of the solution?
I rate the stability of this product an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of the product a seven out of ten.
How are customer service and support?
We contacted the technical support team a couple of times. The experience was good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is manageable.
What's my experience with pricing, setup cost, and licensing?
The product is moderately priced. Initial costs are good, but maintenance is usually higher. They reduce the yearly license renewal cost by two to three percent.
What other advice do I have?
It is a good system. I would rate SAP Business One on AWS an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free SAP Business One on AWS Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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